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Maisunami Nails & Spa
421 E 3rd St #9, Bloomington, IN 47401, United States
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Maisunami Nails & Spa

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Da
Review №1

My daughters and I have been here many times over the years, and I always forget to leave a review. I want to thank the 2 gals that did my daughters gel manicures today.... They picked out some fall themed designs, and they turned out beautiful. Both ladies were so kind, friendly, and patient with me and my girls. We never felt rushed at all, in fact both of them wanted to make sure it was exactly perfect and what they had in mind. It was a perfect end to their fall break, and they couldnt be more pleased. With everything so crazy and far from normal over the last several months, this was a nice treat.Thank you so much!!!

Mi
Review №2

This salon is absolutely amazing. I received a pedicure with gel polish and a set of acrylics for my nails. Both turned out beautifully!! I will definitely be back.

Ra
Review №3

So much energy! Everyone is so sweet and willing to give advice and talk!!! Great crew!!! Enjoyed my whole experience!

Ke
Review №4

Susan is very informative and Leah put in serious work! Definitely plan to take my wife here and I love the prices

As
Review №5

Okay so I usually have only a few nail salons I attend regularly. I decided to explore a bit more and give this place a try. I began by searching nail salons in the Bloomington area and carefully reading reviews (No one wants to pay a bunch of money for low quality nails). I read most all of their reviews on Google, Facebook, and Yelp. I noticed all of their bad reviews pertained to not enough people working or chipped nails after just a few days, because I got acrylic nails I did not believe this would be a problem. I did however call at a not so busy hour and they were able to get me in right away. Once I arrived the friendly front desk lady asked if I had an appointment and acted confused when I told her I had just called a few minutes ago. This concerned me a leads me to believe they may be a bit unorganized. After that was resolved, I picked a nail color, explained what I wanted to the lady doing my manicure, and she got right to work (Keep in mind, she did not say anything about pricing at this point). I then tried to make conversation with the employee and she gave me little to know answer, although she was perfectly capable of speaking English). As she was glueing the plastic nails on I realized that some of them were glued to my SKIN, not my actual nail. I voiced my concern, wondering if it could cause infection or break earlier (the plastic was digging under my natural nails). The employee then said something along the lines of, “It’ll be okay, and if it breaks, come in and I’ll replace it for free.” I let it go and told myself the worst that could happen is I have to take them off. Towards the end she painted one coat and I realized I did not like the color I picked out and politely asked if she could paint over it in white instead. I apologized profusely. I try not to be difficult and that is my mistake. In response the employee was rude and acted irritated as if i had just asked her to redo the whole manicure. Then, while she was placing the rhinestones on my nails she messed up my pinky nail twice by bumping it with her own nail. She proceeded to tell me “Maybe if you wouldnt put your nail there it wouldn’t be a problem.” If you have ever had a manicure, you know they hold your nails and theres not much room to move your fingers without hitting the desk or the ladies hand. This is when I started to get irritated. The front desk woman then comes over and opens the door were sitting next to and asks the EMPLOYEE if it is too cold. It was 50 degrees outside! I was freezing! Soon after the staff began arguing, in front of the 5 customers in the salon, about cleanliness of the shop. At this point I am ready to leave and very irritated. Once my manicure was finished the owner rudely says, “rhinestones are 50 cents each.” I understand that it takes time and that the rhinestones cost money but first of all, 1000 rhinestones (in the same container, looked to be the same amount) on amazon is SIX DOLLARS. Secondly, it only took about five minutes to put all the rhinestones on. To charge by the amount of rhinestones is ridiculous. ESPECIALLY at that price. If you have looked at the pictures I have 42 rhinestones on my nails. That’s $38 (I didnt even get Gel nails) PLUS the $21 for just rhinestones. They also charge you 5% more if you pay with card so thats $62 for mediocre nails. Gel polish is $10 more I might add. Overall, I do not recommend this place. The only good thing about the place is the lady running the front desk and setting appointments. The nails were alright but I could go anywhere else and get them cheaper, with better service and quality.

Ni
Review №6

My favorite nail salon in Bloomington.

Br
Review №7

Absolute best place in Bloomington. I’ve been getting pink and whites for almost 10 years and when I find someone good I don’t let them go. I’ve been going to Susan for at least 7 years and she is amazing. She knows how I like my nails done and she is a true artist. I get compliments everywhere I go and people ask me who did them. I also get pedicures here and love that they use disposable supplies, it makes it feel that much cleaner. They take good care of my toes and file them just right. You get to keep your file if you’d like. They do appointments primarily, so call ahead. Haven’t had a bad experience with anyone here. A+ Not to mention the free parking!

Jo
Review №8

I absolutely love this place. I dont know about anyone elses experience, but mine have been absolutely wonderful. The staff is friendly and they do an excellent job on my Acrylic Nails.No chipping either. My last set had lasted for 4 weeks before I needed a refill. I will obviously be back in the future. Thanks yall for the amazing service at Maisunami Nail Salon!!!

Sc
Review №9

Finally found the perfect nail salon! Susan is so caring and professional, she has done the best work Ive ever seen. She did such an amazing job, my acrylics look so natural. She is also very knowledgeable, she took the time to explain and consult and make sure my nails are done correctly. Best nail experience ever, I will never go anywhere else from now on! Prices are really reasonable here too

Ma
Review №10

Really enjoyed my experience there. Eun Yung is an excellent manicurist and the Covid19 precautions taken made me feel comfortable and confident using their services.

Ch
Review №11

This was such an amazing experience.I can’t even express how happy I am with my service! I was nervous about my first acrylic set but they totally took care of me and gave me a beautiful set that I haven’t stopped getting complimented on! Thank you so so so much!

Ha
Review №12

I made an appointment several days in advance. When speaking to the front desk person, I was very clear that I currently had on acrylic nails and wanted them removed and replaced with a gel manicure. During the time of my phone call, this was understood and my appointment was made. Upon arriving at Maisunami, I was told that they were unaware that I had acrylics that I wanted to be removed and had no time for my appointment. I was completely blindsided by their unprofessional and extremely rude behavior. I was completely dismissed and had to rearrange my entire day to find an appointment at a different nail salon (shout out Crimson Nail and Spa). When I walked into Maisunami, my first impression was that it was dirty, messy and lacked color options. If I could rate this place negatively with stars, I would do so.

An
Review №13

Service is wonderful, everyone is very friendly. The environment is easy and welcoming; like a family of friends.

Li
Review №14

Amazing experience. The artists are so talented- my nails (still) look amazing! Plus fun conversation. Their color selection is great.

Sa
Review №15

I just found my new favorite nail place in Bloomington. Was a walk-in and they were very accommodating. They were busy, so I did have to wait a bit, but it was worth the wait. Amazing foot massage and they really take time on your soles buffing out rough patches. Nice hand massage too. I will definitely be back the next time I need my nails done (and Ill make sure to make an appointment in advance) :)

Ho
Review №16

Have been going here for several years now & ALWAYS get compliments on my nails. An is awesome & Angela takes care of Mom at the same time, when I bring her along periodically. ♥️ them both!!!

d
Review №17

I have read all the previous reviews and I see they are old. I can only say that any good review has got to be old. I was not impressed in the least with this place. I would never recommend this place. The staff conversations were inappropriate at best with the f bomb dropped pretty regularly. I could barely handle the body odor from one of the girls, I was there to relax but instead was repulsed and couldnt wait to get out. My husband bought me a gift certificate and on 5 different occasions I called to try to use the certificate only to be told, every time, that they were booked up for two weeks, but when I paid them a personal visit they were able to get me in the next day. So when I was paying with the certificate she says we sell the certificates as a product, but when you use them they are for a dollar figure and weve raised our prices. My pedicure took an Hour and a half which is way too long. The girl sat me in the chair with my feet in the water so long the water got cold on me. I cant even begin to imagine telling someone to go there. It isnt clean, they arent friendly, the prices are too high, my polish is streaky and see through in places and they simply dont honor gift certificates the way they are sold. boo to them!

Da
Review №18

Extremely good job. Done very fast with nice people

Rh
Review №19

Ive tried 3 other nail salons in Bloomington over my 4 years here and Maisunami is my favorite by far! The staff is very friendly and helpful. All the services are priced affordably and Ive always left satisfied whether I got gel or regular polish for manicures and pedicures. I call to make appointments and am always accommodated.

Sa
Review №20

Have been going here for a couple years now & really like the service. An is awesome! Susan & Angela have also given my mom excellent service when she comes with me.

Be
Review №21

One of the best french manicures Ive ever gotten. I wish I knew my techs name, the shorter girl. She did my french and never once had to go back in with polish removed, painted perfectly by hand. Shes a perfectionist double checking the crescent shape twice and asking for my approval before setting the gel.So very happy!

Ka
Review №22

Ive been to a few places around Bloomington and back in my hometown in Utah and An at Maisunami is by far the best Ive ever had. Maisunami has a huge color selection, comfortable chairs, theyre centrally located, they have very nice staff and they really stand behind their work. After having my first set of acrylics removed, they warned me that the gel might now last as long on my damaged nails and said if anything happened to the color in the first week to just come back in to get it fixed for free. Only one nail chipped (amazing quality!) and they were really kind and fast when I went back in to get it fixed. They guarantee their gels for two weeks which is awesome but unnecessary because their superior work lasts so long. I send all my friends here.

Ha
Review №23

They gave me beutiful pink nails and gave my mom pretty purple nails. They make you feel comfortable. I’m definitely going back there!!!

Am
Review №24

Just got my nails done and oh my gosh they are beyond amazing! An was super professional and amazing with her designs. The atmosphere was so relaxed and friendly. Ive never been to maisunamis before but this experience makes me want to go back. This place is the epitome of a great manicure experiance!

Se
Review №25

The staff here are absolutely fantastic! Very efficient, thorough, and friendly too!

Kr
Review №26

Susan is awesome!! She did such a good job and is so sweet! Wouldn’t go anywhere else.

Ke
Review №27

This is the first time Ive been at this establishment and i will definitely go back and recommend it to anyone who asks! Ann did my nail art, there was a good selection of gel colors, and the prices were great!

Am
Review №28

Just got the best mani pedi I have ever received. Ann was Amazing! She did the best French manicure! I would highly recommend coming here!

Me
Review №29

Very friendly staff. I had a set filled and my shape was fixed. When we (we got two appts for the same time, we called in the morning) got there someone offered to help with our polish. The service was sincere and the attention to detail was amazing.

Ly
Review №30

I have had several gel manicures done by various staff members here over the past two years. They mostly involved mediocre service with an excellent result which I could deal with. My most recent experience involved fair service with a terrible end result and I will not be back.Firstly, I called and made an appointment, which the owner basically chose because my schedule was fairly open. When I arrived, I had to wait a considerable time and when I was served, the staff member was doing my manicure at the same time as someone elses. It was clear the other customer was getting superior service and attention, while I was an afterthought. I believe that the inattention resulted in bonding agent not being applied correctly before my gel manicure. Four days later, my manicure started peeling, in the middle of a vacation. I was not cleaning or putting normal wear on my nails, and they still peeled. I used nail glue and my best topcoat to fix the manicure as best I could, but nine days in to the gel manicure (which usually lasts me 3-4 weeks), my polish peeled off in huge chunks and I had to get my nails redone at another salon.For the prices MaiSunami charges, and their insistence on setting appointments, customers should receive undivided attention during appointment times.

Mi
Review №31

I love this salon. My nails look great and they always treat me like a friend. This is the only place I go for my nails.

Mi
Review №32

One of the worst pedicures of my life! Polish all over my toes, no callus removal even with the spa treatment, filed nails completely unevenly. It looks significantly worse than when I do it myself. Terrible terrible job. I wish I could upload a picture

Di
Review №33

I was in there a week ago today 2/8, to have mani/pedi, I was taken right away, they set me up in the pedi spa, I was probably sitting/soaking there for 30 mins, before the girl came over to take care of me, as she was also working on another client. When you spend that much money I should of been there only client. I guess because I was not a regular I didnt get the one on one i would of like to get. someone else was working my mani,( owner maybe) same time the other girl worked on my pedi. Besides all that. My biggest complaint is that my polish started chipping & peeling by Monday. it didnt even last a week on my finger nails. I wonder if it could of been from her diluting the polish and thinning it out? I have to say, i was not happy with my experience there for the price I paid. I would of least expected my polish to last longer then 3-4 days.

Me
Review №34

LOVE LOVE LOVE this place. My sis and I live 2 hrs apart so we meet in Bloomington to spend time together. We came here to do our pedis and will definitely come back. Amazing service and everybody is extremely friendly.

Ai
Review №35

I loved my nails! Ann does great work.

Ja
Review №36

My daughter loves doing her nails n loves the fake ones however pulls em right off quick lmao 😂

Ja
Review №37

My man took me here to get a manicure and pedicure for my birthday. I loved it

Me
Review №38

Ive been going to nail salons since 1997, and this was by far the worst. The staff werecrude, and the nail tech tore my cuticles up so badly, my fingers bled and it took weeks to heal. Do not spend your money, or waste you time here.

ka
Review №39

Not every technician is stellar, but none are shabby. Ive used them a lot and am always satisfied at the minimum and VERY satisfied generally.

Ja
Review №40

I was pretty disappointed with my experience. The artist was rushed and didn’t take her time on my spa pedicure. The clients next to me received the same treatment and their service was TWICE as long as mine. I felt like I got jipped on the massage and scrubbing callouses in particular. Not sure I will be coming back because of this!

Au
Review №41

Personnel : nice and friendly.Service: most mediocre OPI French manicure Ive had. Chipped in two days, went back to have 3 nails redone. The originals look awful a week later. Ive had OPI French manicure for years and this is my first chippy experience.Value: too pricey for the overall quality, Ive had better work done for less.

Li
Review №42

I get pedicures and gel manicures regularly, service is always great, nails are always perfect!

JU
Review №43

Good quality work on nails!

Ka
Review №44

Just moved here and really not thrilled. Lady got up numerous times to start other people. Took an extremely to long.

Ro
Review №45

I’ve been going here for some time and noticed their service is lacking. They’re feeling rushed, taking on too many appointments during the day, and as a result I’ve had mediocre nails that are crooked and sized wrong.

Am
Review №46

This is my favorite place to get my nails done in Bloomington!

Ly
Review №47

Best nail salon in Bloomington!

El
Review №48

Im making a special trip while Im home in Indiana just to get my nails done!

Br
Review №49

Service wasnt good and my nails chipped after a week.

s
Review №50

Susan is amazing.

Sa
Review №51

An is AWESOME

Re
Review №52

Wonderful service

Ja
Review №53

Perfect pedicures

Information
23 Photos
53 Comments
4.3 Rating
  • Address:421 E 3rd St #9, Bloomington, IN 47401, United States
  • Site:http://maisunami.com/
  • Phone:+1 812-336-7722
Categories
  • Nail salon
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:10am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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