I rented a storage unit at this facility in July 2020 as I was temporarily downsizing in my living space. Up until this month, I last went to my storage unit on February 2, 2021 to return my snowboard to the unit. Upon arriving at my unit in mid August, I found that my lock had been changed and my key did not work. I contacted the staff who came down and used bolt cutters to cut the new lock off. I found that several items in my unit were missing with a value of around $800-$1000. I did file a police report and I understand I did not sign up for insurance when I signed my contract. However, I did pay my rent on time every month and spent a total of over $1500 to rent the unit over the last year. The company was unwilling to reimburse me anything for not keeping my items safe in their secured facility. They claim this has never happened before but I find that extremely hard to believe that my one smaller unit would be the only one targeted. I do not recommend using this company, and if you are already using this facility and have not been to your unit lately, I would highly recommend you check and make sure something like this has not happened to you. All I got out of using the facility was a loss of almost $2500 and some very important personal belongings.

What a useful place. Their service is very reliable: drop offs, forwarding, business addresses, etc.

We used their storage options for 3 years. Clean and many storage options. We were fortunate to have this option so handy for us.

Good service and nice staffs

Great place polite workers

Quick and easy.

Fast service

Super clean. They offer a variety of tools to assist you for free (dollies, carts... etc). Reasonable prices. They offer discounts to teachers, EMS, fire, police, military... etc.

So much better than any post office B-town! Amy is special!

Tried to rent a unit here and was greeted with a ton of poor attitude and no information. Left here and went across town and rented from another facility that understood the value of customer service.

Reasonable rates, good service, clean units. All in good order.

Dropped off package yo be mailed and totally convenient. Friendly staff

Great place to ship things from. Quick and great service.

Easy international shipping.

Clean but musty