Blake helped me with my newest purchase of a 21 Nissan Kicks. He was very informative, personable & knowledgeable. He made my experience easy & quick! This was my second purchase from this dealership & this time around was much more enjoyable because of Blake’s help. I would highly suggest Blake to anyone who’s looking to buy from Nissan in Bloomington.
24 hours!! In 24 hours Loren not only had the only car of my dreams within 150 miles….he delivered it too! From the first moment I spoke with Loren, I could tell he was trustworthy. He is kind, friendly, professional and goes above and beyond to help his clients. He (along with the O’Brien team) is extremely efficient and gets the job done without a hitch. If you need a car, Loren is your man!
This dealership is incredible. I was never once pressured and my guy, Blake Klonowski is the best. I have always just went to a dealer in Pontiac but since they switched everything I didnt like it so much. This dealership will quickly become your friends and you will be a part of the OBrien Family. So if you want great service and someone who cares go to OBrien Nissan of Bloomington and ask for Blake.
Blake was great as well as the rest of the O’Brien Nissan team. Not only did we purchase a brand new vehicle we went back a few months later and purchased a pre-owned vehicle. Would definitely recommend for your next car buying experience.
Blake and the entire OBrien Nissan team made our buying process amazing! They were informed on the features of the SUVs we were looking at and up front and honest on pricing. If youre looking to buy a vehicle give them a shot !
Loren Wright was awesome to work with. I was looking for a 2021 Rogue, Loren was very patient while I changed features, colors, etc over & over. I told him what I was looking for & he really listened. I would highly recommend Loren and O’Brien Nissan!
What a great experience ! I highly recommend Blake Klonowski. No high pressure sales from this guy,. He truly wants to get you in the vehicle that is right for you or your kiddo in my case. Thank you again Blake!
I bought my very first brand new car with O’Brien Nissan and I couldn’t be more happy with the vehicle and the service. I purchased the 2021 Nissan Kicks and it drives like a dream! My salesman, Blake, was also amazing and made my first car buying experience pleasantly easy. I definitely would recommend based on the customer service alone!
I brought my vehicle in for a hood latch recall. That repair was fine. During the overall inspection there were several things listed that needed attention. One was my battery...it was bad and needed immediate attention. I had it tested at two different locations and it was working at 99% efficiency. The second item was my rear shocks were leaking and they needed immediate attention. I took it for a second opinion and there was not one iota of a leak in either shock. The third item was a transmission fluid flush. Again, I had someone else look at it. The fluid was flushed a couple of months ago and it is perfectly fine.Why would I ever trust what this dealership tells me about my vehicle? I cringe at the thought of the less knowledgable, naive people who have paid for unnecessary repairs.
Had a tremendous experience buying a car for our daughter. Our sales agent Loren Wright was diligent at locating the right vehicle and made the process easy and enjoyable.
O’Brien auto team was professional and easy to work with. They didn’t try and over sale anything and were easy to negotiate with. I got a great deal on a fantastic Titan. Chase was my salesman and did a great job.
Purchased a new Rogue. Luis Martinez helped us throughout the process. Spent all the time needed to answer our questions. Didn’t pressure us. We left to go test drive another vehicle at another dealer. Luis didn’t try to “keep us on the lot” so to speak. When we returned he had another to test drive after knowing what we wanted in options. Ended up buying the first one but Luis spent the time to make sure we were happy with what we were buying and that we understood all the options and how they worked. Great experience.
Blake was AMAZING!! He was the only person that made me feel comfortable!! When the original car I called about was unavailable he found one similar and it actually was EVERYTHING I wanted!! Drove from Northern Michigan and it was worth the 8 hr drive!!!! Thank you so much!
Luis Martinez did a great job helping us purchase our vehicle! He was friendly, knowledgeable, and was attentive to our needs. He called, texted, and kept us informed. I highly recommend this dealership and Luis Martinez!
Sales rep Loren Wright did a great job helping us find the right new vehicle. The process was smooth and pleasant. OBrien also has a great service department.
We just had the absolute best experience trading in two vehicles and coming out with a new family friendly vehicle! Scott was absolutely fantastic, he took care of us like we were old friends. We felt heard and valued as a customer. I can’t rave enough how fantastic our experience was!
So, I was down in Bloomington from the Chicago area for some work stuff and decided I was going to buy a F150, to replace my pick up that was burned in a garage fire last month, at a competitor dealer until I dealt with these guys that had a nice Titan XD Diesel that I saw online and called in about, figured id stop in to test drive it for giggles. I ended up buying the truck I liked it so much.They gave me more on the trade than I expected (Never really wanted to give the trade at first until they came with a fair offer).These guys were professional, phenomenal to deal with, and the few small issues we had with the transaction and delivery were dealt with in a brisk and proper manner (And nothing that was super negative, just the typical car buying fine toothed paperwork BS).Generally decent and friendly people to deal with, and Anthony was fantastic along with the F and I guys, even the General manager was decent to deal with.Great Deal on the truck and I would highly recommend dealing with Anthony if you stop in there.
Tony was amazing, he helped us so much and really listened to what we wanted. I am grateful we had him throughout the process. He followed up with us and made sure we had everything we needed. I would highly recommend. Thank you, Tony!
We worked with Loren Wright who went out of his way to find us the perfect car for our growing family. He is excellent at his job and really knows his vehicles. We are so glad that we went to OBrien Nissan for our car. Would highly recommend this dealership for all you vehicle needs!!!
Tony was the best. I was so worried and scared. But he was so helpful and polite. He made sure to show me everything about my car.Asked if I had questions and answered everything. Ive already berm telling people how great my ex was and that I definitely would recommend Nissan. Im so happy and pleased with everything. He made me feel very important. Its was the best decision I ever made.Thank you Tony. I was a thousand percent satisfied and I still am.
This was the easiest dealership I have worked with. Blake provided excellent service, and helped me buy the exact car I was looking for. He went above and beyond and made the process smooth and easy. I highly recommend this dealership and working with Blake.
Tony was very helpful with finding a new car. He was right at the door when I arrived and talked me through all details of the whole car-buying process. He addressed any questions I had and/or issues and was able to provide an explanation to all inquiries. He (as well as all of the staff at O’Brien were) was professional and respectful throughout the whole process.
It was recommended that I go to OBrien Nissan and speak to Blake. So I made an appointment. He was friendly and very helpful in finding a car to fit my needs. I love my sentra and would gladly recommend anyone to go here for their next vehicle. Talk to Blake. Hes your man!!
Luis Martinez did an amazing job. He was very patient with me buying my first car on my own. He answered any questions I had and made sure I got all the information I needed to buy a vehicle. He did his absolute best getting me the best deals and best prices! Great experience dealing with Luis I would do it again in the future!
Had a really good experience here. Loren was super patient and understanding of what I wanted. Would definitely recommend!
I’m not from Bloomington, and I’m looking to buy a car in the future. I have just the right Nissan in my mind and Blake has been helping to go over how I can search their used cars available online! I’m so happy with his patience with me, I’m picky about my cars but it will definitely be a Nissan! Thank you**update**Blake found me the perfect vehicle, he has been working with me so long and today was the magic day he checked all of my boxes. My new 2921 Nissan is so beautiful
We had a great experience at O’Brien! Scott was a huge help in finding the perfect car for me to take to college. He answered any and all questions I had and made the experience much more enjoyable!
It was a pleasure to work with Blake. He made the whole process fast and easy. I would definitely recommend coming here if you’re thinking on purchasing a vehicle.
Came in to pay for service on another vehicle in our household and ended buying a 2021 Nissan Rogue. Wonderful customer service. Thank you Loren Wright for making the process so easy!
I’m a new arrival to the area and I needed to get a car. Thanks to Loren Wright at the O’Brien Nissan in Bloomington IL I was able to do so, and not only was he a great help, but incredibly nice and responsive. I highly recommend this location.
Disappointed is an understatement. Having purchasing our first new car, we were seriously so excited. But once we decided we were writing a check, this place went downhill fast. They were great until then. We had issues after the car was ours and they pretty much said, oh well buddy, your fault. When we went to pick the car up it was very much so hi and bye. We didnt have time to ask questions and they blame that on us. We were wanting to take a picture to show off, did not get that either. They have not once checked on us on if we liked the car or anything related. But hey, Elijah from Honda was fantastic. We didnt even buy from him and hes checked up on us twice. Overall, once you give them your money, prepare to be chopped liver 🤷♀️.
From the test drive, through negotiations, and on to financing, I was treated with kindness, respect, and a relaxed atmosphere. No pressure anywhere in the process. Blake was my sales professional and he did an outstanding job keeping me informed with zero pressure. They have a client for LIFE because of this outstanding service.
Loren Wright was our salesman and he was very knowledgeable about Nissan cars. He answered every question we had and some that he anticipated we would ask. Very nice gentleman.
I have been a customer of Nissan since 2009 and have purchased multiple cars with Nissan. Thank you so much to the Sales rep Chase for all of the attention and care you provided me during my visit. Thanks to Chase, I must say my newest purchase of my 2020 Nissan Kicks this month was the best purchase I have done since my time with Nissan. If you want great service and care go to Nissan and ask for Chase. I couldnt have asked for nor wanted a better sales rep than Chase.
Good experience with OBrien Nissan of Bloomington. Loren Wright was extremely professional, patient, and friendly. Answered all my questions. Never felt any pressure to buy. If I plan to buy another Nissan, this week be my first stop.
Purchased my second car on my own here. The process was extremely smooth, Tony and Blake were extremely accommodating even though this was my first time purchasing a car on my own and had a ton of questions. Thank You!
First time EVER buying a new car. What a wonderful experience, from start to finish was smooth sailing with product specialist Scott Lovett. Would recommend to anyone even if you’re just looking. Scott and his team are not your average “sales guys”. Would recommend to anyone looking for a new or used car, and if ya do make sure you tell Scott and his team Nathan sent ya!
I see Scott Lovett, he is very helpful and help me with all my questions. He will take great care of you. I highly recommend Scott.
We just bought our 2nd Rogue. The 2017 is going to our daughter because that is how much we trust it. Loren was great and we appreciate his help and patience. Thank you O’Brien Nissan!
Tony helped me purchase a 2001 Nissan kicks. I love it and he was wonderful through the whole process
Loren Wright was a pleasure to work with! The sales process was easy and I will most definitely be a returning customer!
I went to O’Brien Nissan back in November interested in the Rogue. Loren was my salesperson. He was very attentive and made sure I got exactly what I wanted. I was looking for the 2021 blue two-tone and there were not many out there. Instead of trying to sell me something else, he looked and looked until I got the color I wanted all along the way keeping me updated on his search! Now that is excellent customer service! I love my new Rogue!
Routine oil and filter service plus a good overall inspection. Items brought to my attention that would be needed in the coming months. Great experience!
We stopped by O’Brien Nissan to look for a new car after totaling ours. Blake came to us ready to help! Blake was super helpful and got us in a vehicle that day even with us being in the situation we were in with our other car.
They knowingly sold me a car that had a crack in the windshield and the cover was broken for the moon roof. Also told me to handle it myself when the back door handle sticks open and the door opens on its own while I have children. I wasnt concerned about the small scratches but it has a giant scratch on the passenger door that I told them about and all they did was shrug their shoulders and say oh well. Not to mention gave me a warranty from 2016 when I got the car this year. Also got the car dirty on the inside when the pandemic was still going full swing to the point where there was still old mail and credit cards from the previous owner inside. Honestly wouldnt recommend buying a used car from here.
Tony was great as was the entire team at OBriens. I was shown around and they were completely understanding of my personal situation. They made it fast and easy. This is my second time at an OBriens dealership and I will only buy from OBriens from now on.
Blake did a great job finding a car that fit the needs of our family and budget in a timely manner. Thanks a lot to the OBrien team!
Worked with Scott Lovett & he was very nice & helpful. He made our buying experience easy, informative, & fun. I highly recommend Nissan of Bloomington, IL.They make everything so easy for servicing your vehicle too!
Worked with Scott LovettMy car buying experience could not have been more enjoyable. Scott explained everything and was patient with me regarding my concerns and preferences. Be sure you work with Scott next time youre ready for a new or used vehicle.
Loren was excellent! He was considerate, helpful, and super fast at responding to questions and/or concerns.
Loren was very informative and friendly. He was helpful in making a quick decision to purchase another Nissan.
Luis Martinez was great! He made it easy when buying my first car! He answered all my questions and made sure I was confident in my decision and informed in the whole process! Great experience!
They helped me with what I needed and pretty quickly! Chase was the salesman I worked with and he was able to find me a nice used vehicle in a timely manner which fit my budget for the most part, and I’m happy with my purchase. Thanks again!
Scott was very concerned about our happiness. With the Covid Supply Problems, he stuck right there with us making sure we knew what was going on. I recommend Scott HIGHLY and I LOVE MY NEW NISSAN MAXIMA!!
Enjoyed my buying experience with Blake he was very down to Earth and worked relentlessly to get me into a car that I liked and could afford.
I bought my first Nissan Murano last week and was having trouble with technical issues with my phone and navigation connection. Even though I did not buy from this dealership I walked in today and asked for help. I couldn’t have gotten better service!! Loren was so helpful, patient, professional and very knowledgeable about all the issues I was having. Awesome service, I definitely would highly recommend this dealership!
Elijah is an outstanding salesperson! Not pushy, very friendly and polite. Worked hard and patiently with us. Considerate of our needs. And Mike has been very accommodating in giving us the best deal. I was raised in a family of car dealers so I’m familiar with car sales tactics. I am extremely impressed by the team at O’Brien’s!
Worst customer service ever!! Alex the manager is very rude and condescending man. Offer no help with car after it was there 2 times and then broke down . After told good to go. Said oops the teck did not tell us what was worng!! Wow!! Close to 600.00 spent and oopes! Not good business!!!
Awesome experience, car basically sold itself but Scott did a great job facilitating everything. Warranty is gravy!
Loren Wright set us up wonderfully! Great experience!!
Bought my first car and had no idea how it all worked, but Scott Lovett helped answer all of my questions and gave me a great deal. Very happy with my purchase and experience.
Loren was amazing! Very thorough and patient! Definitely recommend!
Worked with Scott to find a car for our 16 year old daughter. Found just what we were looking for and easy to work with.
This was my first time at this dealership and I had a great experience. Blake was absolutely awesome! I called ahead, so he had the vehicle I wanted ready as soon as I arrived. He went with us on the test drive and answered all my questions about the car. He listened to what I was looking for and made sure I was comfortable. I’m leaving with the car I wanted today for a great price. I can’t recommend him and O’Brien highly enough.
I had a fantastic experience buying my new 2018 Rogue from Chase at O’Brien Nissan in Bloomington, IL. He made the process very easy and quick. This was the best and smoothest car buying experience that I have ever had. Chase gets 5 stars! He was so nice and friendly and helpful. He will continue to be my go to person for future vehicle purchases.
I believe Im getting taken advantage of. Took in the car for a recall on the rear suspension, and now my new ac system (5k miles) suddenly has a leak, and theyd like me to pay for it to be fixed. A great tool for upselling, but very dishonest, and immoral. Plus, they didnt have the parts for the recall, so put it back together with recalled parts, and sent me on my way. It was an 9 hour appointment. It hot this weekend, and Ive become accustomed to the comforts of A/C.Update: I used a coupon for a free oil change. It was in an email, and was the reason I originally scheduled all of this. And this digital response on a public review is the ONLY response Ive received from this organization. The folks who did the AC do stand by their work, and theyll be working on this Tuesday. They, like me, found it odd that there was no AC issues, until I took my car into OBrien, for a repair on the rear suspension.FYI: This review was originally done via the automated Nissan email I got. At the end, it asked if they could post it publicly to Google Maps. So that may give context as to who I thought the target audience was. When the web app asked, Can we share this publicly on google, I kinda chuckled a bit. I had no idea it was going to be the only avenue to communicating with these folks.
When you go, definitely ask for Scott. He was extremely helpful and answered all the questions I had.
Tony has really brought my faith back to purchasing from a dealership, he’s honest and explains everything!
Nice office and service staff. Service area for cars is spotless. Very clean! Waiting area for when customers car is being serviced is welcoming and spread out for social distancing. Sales person, Tony, is awesome and very helpful to find the right car for customer. Highly recommended. Great place to buy a car.
Great deal on a 2021 Rogue, easy process, Scott Lovett was on top of all our needs. He had great communication with us from start to finish.
Scott Lovett was great to work with. Gave him a price we wanted and he got us the 2021 Nissan Rogue. Would highly recommend working with him!
After an ice covered tree fell and totaled my car, I went all over Bloomington in search of a new one. I had my price in my mind, but every dealer I went to tried to talk me out of my own price. However, Blake at Obrien Nissan heard me from the start, kept me right at the number I wanted, and even got me a better APR then I had walked in with. I am so excited for my new car and I could not have done it without him. He officially changed the car buying process for me and made it quick and painless. Thank you!!!
Been shopping for a car for 3 months and dealing with a lot of sales people and dealerships, Blake and OBrien Nissan was a great experience. They bent over backwards to meet our needs. Blake was awesome to do business with. He listens to your needs and really tries to make it work.
Had a great experience getting my new Chevy Malibu. Scott Lovett was my sales professional and he was very helpful throughout the whole process would highly recommend
Chase was very helpful explaining all of the details of my new Rogue. He was never rushed and answered every questions I had. He definitely knew his product! Every employee working at the dealership was pleasant and helpful! Ask for Chase!
While on roadtrip from FL to MN with my mom, we ran into unexpected car trouble. Scott Lovett greeted us at the door and showed us to the service department with a smile. I jokingly asked Scott about the 2021 Rogue in case the car trouble turned into something major. He was very helpful and patient, showed us a model and ran some numbers to see what magic he could work. Good news was no major problems and mom got a brand new car! Scott was awesome to work with! Highly recommend him and OBrien Nissan!
We just bought a Rogue Sport for my 77yr old father. Service was incredible from our salesman Chase, the manager Mike and the Finance manager. We will definitely be doing business again in the future!
Had to take a minute to share my 5 star experience with purchasing my used vehicle at OBrien Nissan. Loren W showed me excellent customer service, knowledge and paid attention to every detail finding me a vehicle that suited my needs and budget. I cant Thank-you enough Loren and OBrien Nissan!!
Highly recommend O’Brien Nissan!!!! Kendrick and the whole service department are so friendly and accommodating!!!! If you need a new car go talk to Scott Lovett and he will do his absolute best to get you in what you need AND can afford. They go above and beyond!!!!!!
Me and my fiancé went in to look at a Nissan Rogue for her. We had great service from Scott Lovett and he helped her get her car We highly recommend him to anyone planning on going in for a vehicle! everyone there was extremely helpful and willing to work to make a deal happen! We will definitely be back when in the market for another car!
Worked with Scott and had a great experience and got a great vehicle and happy with everything!
If youre in the market for a new or used car, go see Scott Lovett at OBrien. Hes very easy to work with, and made this process very smooth.
We had another great car buying experience at Obrien Nissan. Loren really helped me get into my dream truck in about 4 hours. He helped us with our trade as well. He really made the whole purchase simple, easy, and quick. Excellent customer service. Welcome to the team Loren.
Came in to buy a car with my son. Great service, super nice. Scott Lovett was professional, courteous, knowledgeable. Highly recommend OBrien Nissan & Scott. Fantastic experience.
Had a great experience working with Scott Lovett! On my New Nissan Rouge!!!! If your looking for a straight shooter, with great product knowledge hes your guy!!!!!
I bought my dodge caravan from Blake in December! He was very knowledgeable and patient with what I needed and wanted. I told him what I wanted and only had to look at one vehicle! Everyone there was very efficient!
Blake was great! He listened to all of my needs and got me in something I’m comfortable in. He also worked hard to get me at a price that I’m comfortable at. I couldn’t thank him enough.
The shop was booked on a Saturday morning yet I was still given a spot and was gone within the hour!Awesome experience!!
We were looking for a used truck. The salesperson was very helpful. Listening to what we wanted and went out of his way to accommodate us. The salesperson name is Loren Wright
I waited during the oil change and rotation of tires. The car was ready in the timeframe promised. I also appreciate how my car was ready to climb in and drive away. Excellent service!
Chris and I are extremely excited with our new purchase, Nissan Rogue. We have doing business with the O’Brien team for years. Scott Lovett has been our sales person since 2007. He has helped us make our purchases enjoyable and can help you make the right decision.Thank you Scott and Team O’Brian.
I had SUCH a wonderful and smooth experience at O’Brien Nissan. Loren was AWESOME and so easy to talk to. Best salesman ever!!! Oh, and love my new car too 🥳
I have had a really good experience, Scott Lovett helped me very well. He did all he had to do to get me a great vehicle, I am vet happy and you should definitely come and visit him.
I had great experience here at Nissan! Elijah was the gentleman to help me out. He was very determined and ambitious in helping me find my car that I wanted! He respected my price range and remembered everything that I told him about myself and the cars. Highly recommended!
Scott Lovett has great customer service and I would recommend him to anyone. He has a genuine approach and it shows. I got a Nissan Juke and I love it!!! Go see Scott!!!!
Loren helped with getting a new Sentra SV for a great price, and was super helpful the whole experience.
Absolutely love O’Brien Mitsubishi!!!Great service, I love being able to tell them what I want. It’s not them telling me what they think I want. Working with Scott Lovett is always a huge plus.