People in Rick McLean office are awesome. I visited the office earlier this month and got perfect response and service from Lisa. Starting from warm welcoming to helping me to find best insurance option. It did not take long but was so fast; could not be greater than that. I highly recommend this office if you are considering insurance.

On overall class act group! Rick and his team go above and beyond to ensure that each customer is taken care of and treated like family. From the second you step in the door to the moment you leave — the office greets you with a smile and holds the door for you on your way out. This office takes all the pressures away from insurance related topics. They truly educate you on the products State Farm offers and allows you to make an informed decision that’s tailored to your needs. Whether it be insuring your pickup truck, house, getting a business policy, life insurance, medicare supplement, mutual fund, etc…this office has the capacity/expertise to handle it all. Would highly recommend doing business with Rick’s office!!

I have been a satisfied State Farm customer for 10 years now. Every time I have reached out to the office, team members have always been courteous, knowledgeable and thorough. Recently I added a life insurance policy, which was very quick and easy! Best rates as well after shopping a bit.Shout out to Lisa for all her efforts during the process and being so personable. Definitely relieved to have this team available if we need them. Thank you!

Robert Genson, out of Ricks office was very helpful and was able to give me competitive rates for home and auto coverage, even against my rates with a competitor that Ive been with for several years.He was very personable and also professionally persistent with contacts. I admittedly dragged my feet, as I tend to stay very busy, but he kept in contact without being pushy. I very much appreciate the quality service, as well as the competitive pricing. Im looking forward to doing more business with Life policies for me and my family.

Great service, Great People, and Great Prices.I used to be with a different auto insurance provider with whom i bundled other products to save money, and every time I had to call to ask questions about my policy, Id get transferred to a different specialist for each call question. Id spend nearly an hour or so on the phone. Ricks office is a one stop shop where the staff knows how to help you with every insurance related question.

Rick McLean’s office is extremely professional, I felt very welcomed and heard. They are so patient and treat everyone with respect. I will definitely be coming back if I ever have any questions. 5 stars!!

I have been with Ricks office since I got my first car at 16 years old. I have no complaints after over 20 years. He and his staff are always wonderful and professional. Granted, Im the easy client who understands insurance and what I need XD

Requested a quote from Ricks office and within minutes had not only a significantly cheaper rate, but the smoothest transition from my previous insurer to their office. Everyone I spoke with was more than happy to assist and a pleasure to work with. Thank you to everyone from the office of Rick Mclean!

Auto Insurance, simplified!I recently switched from Country Financial to State Farm through Rick McLeans office, and it was the easiest, most streamlined process Ive ever experienced in the insurance realm. I was helped by Robert, and he was super friendly, professional, and helpful, answered all my questions thoroughly, and made the process smooth as butter! They managed to cut my insurance rates by over $100, and it was taken care of in the blink of an eye. Big shoutout to Rob and his team. I would highly recommend these folks to anyone and everyone!

They were super helpful in laying out my coverage and how it applies. Insurance is usually confusing and hard to understand but they made it super easy. Would definitely recommend!

I’ve only been with Rick and his team for a few months but they are super friendly and helpful.

Robert is awesome! He’s super responsive and helps me with any and every question I could possibly have. He definitely makes my life so much easier and I would highly recommend asking for Robert when calling to inquire about any State Farm needs at Rick McLean!

Worked with Robert Genson on switching from Allstate and lowered my rate significantly. Switching policies was a painless process and took no longer than 20 min. Robert was a great agent who was very knowledgeable would recommend working with him for sure.

Overall, Ive had a great experience with this agency. Robert was very helpful with walking me through a quote and helping me make the switch from my past insurance. The customer service has been outstanding!

Rick Mcleans office has been nothing but great to me since I started my life insurance with them a few months ago. And this morning I decided I wanted renters/home insurance and within minutes Lisa the lady I work with there was able to get me hooked up within minutes... I recommend them 💯%

Rick McLeans staff was so wonderful to work with when I was involved in an auto accident out of state. Beths concern seemed very genuine and she was so helpful with the whole claims process. I would highly recommend their office to everyone.

Great service from Robert on opening my car and house policies. He was very patient in answering my questions and in explaining the policy coverage. My first experience was fantastic.

Recently switched from AAA and Robert was awesome to work with! Very professional and his patience with all our questions was outstanding.

I have had only good experiences. It’s not always a good time when you have to call your insurance agent, but the staff is friendly and professional. When I’ve had questions, I’ve reached out and Lisa was able to get me an answer right away. I strongly recommend!

I talked to Robert Genson from Rick Mclean Insurance Agency. He saved me about 150 dollars for 6 months on my auto insurance. He even guided me on how to cancel my existing insurance coverage with the other provider. I would recommended them 100 percent.

Always a great experience with Rick McLean Agency. Office is always very clean, organized & overall well maintained. Very friendly and knowledgeable staff!

They helped me out plenty! Handled everything very professionally as well as in a timely manner. I don’t quite remember but I think the gentleman’s name was Robby, very nice employee and is good at what he does! The ladies I spoked with also were very nice!

This is the best office in the area. The staff are all friendly, knowledgeable and always very helpful. Thank you all for your kindness.

Robert Geeson was very patient and helpful going over my policies. Saved me quite a bit of money. He took the time to really lay out everything and made sure I understood and was satisfied with my switch to State Farm. Highly recommend Rick Mcleans office and ask to speak to Robert!

Hands down the #1 State Farm insurance agent in Bloomington-Normal! Rick has the best staff and they always go above and beyond for the customer. If you need insurance, do yourself a favor and call Ricks office.

Teague Moriarty was very helpful and courteous

Very impressed with the outstanding customer service!

These guys are so cool and every time we had a issue or some info they are providing great services with patience.

Jennifer is the best and Im glad Rick added her to his staff. Nice office and very convenient location. Arguably the best State farm agency in State farms hometown.

The agent Robert was a great help and made its simple and fast

The staff at this agency are all very professional, welcoming & kind. Specifically Robert, who was a real pleasure to work with.

Just got Home and Auto with Rick quick, easy cheaper than expected

Super friendly and helpful! Would definitely recommend!

Extremely helpful staff and the rates are very fair

See all I did was put a one star and instantly I get a response this is the problem. Now I have to put a response of why I gave a one star between the letters in the mail and the emails and now this harassing. Calm down. No one needs that from any insurance company especially one that they’re not using you come off way too needy. Chill out and dial it down

Rick and his staff always are available to answer all my insurance questions. They are very friendly. Thanks!

Fantastic commitment to serve the customer! Fortunately, we have not needed to use our insurance until recently when we had a serious water leak from a failed dishwasher. “Like a Good Neighbor” Rick was there to help us through the process and even help coordinate service providers while we were out of town. First class agency!

Great service and very helpful 👍. Thank you Robert 😊

I have been working for Ricks office for about a year now. He gave me a lot of opportunity to learn and progress within his company. We truly care about our customers and their problems here. We take great pride in providing top tier products and service. If you are not happy with the way your current insurance company treats you, I can promise you that you would be ecstatic with us!

Rick McLean and his entire staff are wonderful to work with. Every question I have ever had is answered immediately. They do everything they can to ensure they offer the best options and I honestly feel that they are looking out for their customers best interests. I highly recommend Rick McLeans State Farm agency.

Great agent, great team, great service for our family for almost 20 years.

Rick McLean and his staff are responsive, friendly and proactive about updates or changes that need to be made.

They are always very friendly and helpful when I stop by for insurance help.

Robert Genson was a great help and easy to work with.

I highly recommend this State Farm Agency, as Rick and his team are fantastic. Ive been a customer for over 20 years (life, bank, autos/home, and more), and our entire family is blessed to call them friends. Recently, Ricks team helped my teenage son purchase his first auto policy and open his first checking account. Through a chat with Rick and his team (steer clear), and good grades, we were able to get a pretty nice discount on that premium. Thank you! If you are new to the community, new to insurance, or just need some advice just give them a call. Oh, and if you stop by their office, they have warm cookies and a beverage waiting for you.

Rick and staff are great to work with in meeting our insurance needs.

First class agency and staff. Very customer focused and willing to go the extra mile to help out. Have been working with staff member Mandy over the last month on insurance needs for my son’s car. Mandy has been a life saver and goes above and beyond to help and provides top notch customer service. Highly recommend Rick and his staff to help with your insurance needs.

Rick and his staff are always very polite and helpful. When I was hit by a young driver, Rick answered my call and was very helpful through the entire process. His staff has helped with numerous questions about our car and home owners insurance. They have helped us to save money on multi-line discounts and offer a cookie and drink when I come in the office. They make you feel very welcome and at home.

As an employee of the call center at state farm, I regularly work with a lot of agents and I can say that the staff at Ricks office is by far one of the best agencies Ive had the pleasure of contacting. Staff member Casey helped me open my account and she was very helpful even when I was busy and couldnt always respond right away. Highly recommend their office!

I have auto, home, and life insurance through Ricks office and appreciate the excellent customer service, thoughtfulness, caring, and professionalism I receive every time we interact. Whenever I need help, they are knowledgeable, quick to respond, and exceed my expectations. Thank you for always being there!

Outstanding customer service!!

Teague was great

Caring Agent, wonderful staff, and quick to help you with what you need.

Worked with Robert, made getting insurance easy!

I had the pleasure of speaking with Robert Genson. He was not only very knowledgeable, he was also very patient throughout the process of getting myself insured. Ever customer service representative should take a page out of his book, because Robert is the man!

Rick McLean’s office has been great to work with! We have a few policies with Rick’s office and have worked closely with Myles. He is extremely professional, quick to respond to any questions and really does care about our policies and coverages. I would DEFINITELY recommend them to anyone looking for new insurance or a change in what you currently have!

I strongly recommend StateFarm as it gives me the best rate in the market and the coverage is also great. Rick McLean is my agent and he is the best agent anyone could ask for. His prompt responses even in after office hours impressed me a lot and the way he guides me with my queries is outstanding. Looking forward to continue my auto insurance with these guys for a long time.

This office is great! I have had Rick McLean as my agent since I was 18. His office has been there for each step of my journey thus far. Mandy Reed has been awesome in helping me protect my family and take major life steps. Her assistance is truly remarkable. I highly recommend Ricks office!

I have been a State Farm customer for 25 years and Ricks office, by far, is the best Ive dealt with. Everyone in the office goes above and beyond to help our their customers. We recently took out and auto loan through State Farm Bank and Tara, in Ricks office, was very helpful and even came in on her day off to get our loan taken care of so we could get our new vehicle. We have always dealt with Genny for most of our other needs and she has always been extremely helpful to us as well. I would definitely recommend this office for anyone that either already has State Farm insurance or is looking to purchase any insurance through State Farm. Top notch!

I would recommend Rick McLean and his staff for all of your insurance needs. I have been doing business with Rick for close to 30 years and he is a class act. The staff is always helpful and provides excellent customer service. I have all my insurance through Ricks office and never been disappointed.

A+++. Rick and his staff are professional, caring, and knowledgeable. They have your best interests in mind: I had another insurance product from another provider that Rick suggested I keep because it was better for my situation, even though he could have sold me his product! This is outstanding and selfless service. I cannot recommend Rick McLean State Farm highly enough!

The customer service is incredible! When I first stepped into Rick Mcleans office I thought this place is beautiful! They offer fresh baked chocolate chip cookies every morning and always offer you a soda or water. Ricks agency is definitely top notch!

I was curious whether I was paying too much in insurance premiums and my agent recently moved his agency out of my hometown, so I decided to look into some other companies. I started dealing with Mandy Reed at Rick McLeans State Farm Agency. She helped me compare coverages and costs, answered all of my questions, and made the change process unbelievably easy. In an age when true customer service seems to be a thing of the past, Mandy and her Good Neighbor service has restored my faith! Oh, and an added bonus - I saved a considerable amount of money, too.

Rick McLeans is the best! They always respond to my calls/emails, and answer questions by explaining in a way that is easy to understand. Plus you get a cookie and a drink when you come in! Totally would recommend!

I worked with Myles when I switched my Auto and renters policies to State Farm. He is amazing and super helpful. He patiently explained the coverage and answered all my questions. Highly recommend Ricks office and staff!- Firoz

Sitting with friends and saw Rick McLeans name on my sons baseball cup. This initiated great conversation about all my friends experiences with him and his office. Obviously a no brainer who I will be getting all my insurance from and have already begun the process with Mandy. Shes been wonderful to work with! If my closest friends trust and use Rick, so will my family! (Hes already in our kitchen apparently!!) :P

If I could give Rick McClean State Farm Agency 1,000 stars, I would! Rick currently service my auto, home, life, and banking products. As far as the rates, I’ve shopped around and State Farm is by far the most competitive. I also love being able to access my insurance and banking products through one platform… it makes it very easy to navigate and stay on top of my finances. The user interface is very easy to navigate.From this agency, you can expect experiences to be personalized, simple, and caring. I typically work with Mandy, who is one of the best agent staff members at State Farm, and couldn’t ask for someone who is more helpful. She makes what could be a long, tedious process very smooth and efficient.All in all, if you’re looking for honesty, integrity, and helpfulness in an agency, look no further. I give Rick McClean and his staff my highest recommendation.

Rick McLean is a great insurance agent to have. He and his team are very friendly and helpful. Mandy made my transition to State Farm insurance easy and painless. I would recommend this agency to anyone who values great customer service and quality, affordable insurance!

Rick currently has my auto, and renters! I love the way they do business. Very upscale office and welcoming staff. And most of all the benefit of a great State Farm agent!!

Ive had such a great experience with Ricks office ever since we moved to Bloomington-Normal. They have been so helpful, even with calling me to remind me of temporary coverages I still had on my policy to confirm if I still wanted to pay for them. Highly recommend anyone who works in that office!

We used Rick McLeans office for our home & auto insurance while we lived in IL. The office staff was knowledgeable and friendly, providing us with a great experience. We have now moved to NC and have learned that not all insurance agents are created equal...After working with a few different StateFarm agents, Rick McLeans office has truly earned my recommendation. Experience and compassion make a difference.

Rick has always been such a professional with me. I recently went in his office for a life insurance policy. He did an amazing job coaching me through the process of how the policy would work, and he answered every question I had in great detail. If you are not an insurance expert and are looking for someone to care about your wants and needs, I would recommend Rick.

Very friendly and understanding agents. They completely understood my financial concern and offered me a better quote when it was the right time.After 9 months Im back with statefarm insurance policy. They provided me a quote which was less than what I was posting to my insurance provider and then after purchase they lowered it more. Thats just awesome.

Couldnt ask for better. Every meeting is low pressure, informative and has never been a waste of time. Rick is a man of integrity, and his staff is as sharp as can be. Theyve helped me with auto, home and other special niche needs. PIck Rick is right - IMO, cant go wrong.

Super helpful. I went into my conversations with the folks at Rick McLeans office having no idea even what questions to ask, but everyone I talked to was super helpful and took their time to explain everything to me. Definitely recommend them!

My entire family all (8) of us have been insured with Rick since 2001. Rick and his staff have been like family to us and they really care about each person. With my multiple autos, home, life, and annuity products, Rick “ insures” regular check ups and dialogue to make sure changes in your life don’t leave you with a blind spot. So, “Pick Rick” like we did and save today!

Rick handles my life insurance needs. His office staff is very friendly and attentive to my needs.

I have been insured with State Farm for over 30 years (since I was 16) and I have been an employee for 24. I recently moved to Bloomington. Rick is my third State Farm agent and I can honestly say I have received wonderful service from Mandy in Rick’s office. She has been incredibly responsive, caring and she made the process as simple as she could. Thanks for being Remarkable :)

Everyone at Rick McLeans office are friendly and helpful. They always take the time to answer any questions and always are courteous and respectful. They provide exceptional service and I highly recommend them.

I can’t say enough about this team! Rick is awesome! Beth has gone above and BEYOND for my family! I can’t thank them enough for everything they have done for us!

Ive used Ricks agency since I moved to Bloomington in late 2006. They are totally awesome. The staff is friendly, knowledgeable, and will do whatever they need to do to take care of the customer. If you are in the Bloomington, IL area, and you need insurance or want to switch your carrier to an awesome agency--Ricks agency is the best. And a shout out to his staff--Mandy and Melinda--for taking such good care of me. Stop by his office, and you can even have freshly baked cookies that are available at the front counter.

Very competitive rates and outstanding service from the staff. Rick is very knowledgeable and has great cookies at his front desk :)))

Rick and his staff have always gone above and beyond what you could expect out of your insurance agent. When my wife and I first got married they took extra time to walk us through all of our different insurance options and made sure we not only knew our options but understood them. Insurance is confusing, but Rick and his staff made it so easy and straightforward. We recommend them to everyone!

Lisa is the absolute best!

Rick has been a great agent. His office is beautiful and immaculate, his staff are friendly, helpful, and very responsive. We have been very satisfied with him as our agent and would recommend him to anyone.

Weve had the honor and privilege of having Rick and his team manage all of our insurance needs for 15+ years...and we hope to stay with them 15 or more years.

Rick McLean and his team of dedicated professionals have always provided me with excellent customer service and advice with respect to my insurance needs. They are second to none in terms of honesty, integrity and helpfulness.

This agency has gone above and beyond for my family. We just purchased our first home and they walked us through each step of the home insurance process and made all necessary calls to our bank so we didnt have to. Ill recommend them to everyone!

Rick has been my agent for over 20 years. He is knowledgeable, honest and client oriented. He works to provide me what I need, not what is popular this week. In a generation that forgets what customer service, Rick is still working to serve his clients.

Mandy was very helpful and easy to work with. She helped me with the process of changing my insurance to State Farm which saved me hundreds of dollars a year. Her kindness and cheerfulness made working with Mandy a joy.

I have been a customer with State Farm for many years. My son was recently in an accident and State Farm went above and beyond to assist with the replacement costs of his car even though he was not the at fault driver. The other insurance company wanted to give an unacceptable amount to replace the car and State Farm even gave us the check the same day they completed the evaluation. Mandy and Beth at Ricks office are knowledgable amazing to work with. They made this stressful time much more tolerable.

Great Follow up on a claim. Wonderful service!

Very easy process, got a quote and got a called within 5 minutes and 30 minutes later I had a policy!

I have been a customer of Rick McLean’s office for many years and have always been impressed by their service. The staff is very friendly and knowledgeable and willing to answer my many questions.

This office is the best!!! They love you like family.

Nice agents I have had them since I was16! Malinda and Zack are great!

Quick and convenient and more toIt got a lunch card as a gift. I recommend StateFarm and Rick Mclean

I’ve had the pleasure of being insured through State Farm, via Rick McLean for 10 years or so. I cannot express in words the gratitude I have for Rick and his associates. Anytime there has been an issue, my go to person Mandy Reed has been there and walked me through EVERYTHING! I definitely recommend this team for all your insurance needs!

Myles at Ricks office is very knowledgeable and Amazing to work with. You are perfect and keep helping.

We love Ricks office! Excellent customer service and straightforward answers. We always recommend Rick whenever and wherever we can!