Brittney has been amazing. I came to her after a really bad situation with a different insurance company. She took the time to help me in every way she could to figure that situation out even though she did not have to. Insurance prices are very affordable as well.

I have been using Brittany for all our insurance needs and we wouldnt go anywhere else . She is personable, polite and genuinely great person to do business with. I wouldnt go anywhere else for quotes or insurance...if you arent getting a hold of Brittany for insurance, your probably paying too much...

Brittney is a pleasure to work with! I would highly recommend the friendly people in this office for any of your insurance needs! They make the task of having to deal with insurance very easy!

My husband and I have been AAA members for 18 years. We have visited the Bloomington office for advice, direction and services many times. They are always pleasant, helpful and a pleasure to deal with. We particularly appreciate Brittany Couch who handles commercial insurance. She is knowledgeable and is a good listener and problem solver.

The staff at the Bloomington Branch is exceptional! They are always willing to answer any questions or offer advise on travel, insurance, and so much more. Its incredible how much value they bring to the table. I will continue you to do business here for years to come

The team at AAA are professional and courteous. They take the time to explain complex issues with a smile and warmth. Brittany Couch is one team member that stands out. Her attitude is always positive and her dedication to her clients is obvious. Thank you AAA!

They were very friendly and very helpful with all my questions

Super helpful people and travel aids.

I was surprised to see bad reviews. I love AAA! Roadside support has been fantastic (and the 2 teenagers, weve had more than our share), and I was just able to order a Trip Tik by phone. Couldnt be easier!

The man whose in association with Bland’s LLC on the night of February 2, 2018 was AMAZING! He helped my friend and I when my car got a flat tire which ended with us getting towed but he managed to be super calm and nice! I wasn’t able to get his name but I hope he gets recognized for being awesome at customer service! Thanks AAA!!

They assist with routes, maps, discounts, n have travel accessories for purchase. Knowledgeable, kind staff.

Very helpful after someone else made mistake.....probably from inexperience.

Roadside service is terrible. They give you a completely inaccurate time estimate, even if you are in an unsafe location and it is well below freezing. Easily as terrible as Comcast.

Ive been sitting on the side of the road for two hours and counting after calling in the request. Just got a call saying it will be another half hour

Great Service

Agent helped us with international driving permits. He was friendly.

Very friendly.. took care of my needs right away❣️

Whats the point in lying about how much time itll take for someone to come tow your car. all it does it make people pissed and give you bad feedback

Good folks

Terrible service. Worse than dealing with comcast. Member for 10 years and treated terribly. No one cares.

Picked up some maps. Obtained information for trip. A+ service.