I was called and was told I would get a quote, I call back and all I get is someone in the office hanging up on me. On top of that I walked in and was told I would get a call never did. Im a returning customer btw.
I just recently purchased 2 insurance policies with Freeway Insurance General Liability and Commercial Auto, the agent that I was dealing with was Eva Soto I believe she is the only one who handles commercial and she was wonderful. I got full explanations on my coverages and good rates. There are two other ladies there who made sure clients were handle promptly and efficiently. I am a new business owner so I walked in blinded and walk out with knowledge. I was given business cards to give to friends who may be in need of insurance which I thought was helpful. I would recommend this insurance agency any day . Thank You ladies :)
I have the NJ SAIP policy with Freeway and although this isn’t the best insurance and has close to no coverage. When I go I always get the proper service and full details on my coverages and the girls always try to place me with a different carrier so I can have better coverage. I am very happy with my insurance and the ladies in Bloomfield. Tatiana is refreshing and always ready to help me Damaris is very professional and Eva is just my girl she truly has a great team and is a great leader .I would recommend this office if your looking for cheap affordable comfortable insurance and great people to deal with .
I have been with Freeway insurance since I got my first car and they always have the best prices, work with the best companies and, most importantly, have amazing customer service!! I work in customer service myself and I can attest to the fact that Eva makes you feel like family!! ❤️ I highly recommend them and I have already done so to my friends and family over the many years! 😊
Tatiana was extremely helpful and professional, she genuinely went out of her way to assist me.
I enjoyed my visit very much, I purchased insurance back in May with Eva she was very helpful and gave me complete details on what my policy covers. I must say all the young ladies in that office are very beautiful. I will most certainly recommend this agency.
Stay far far away from this insurance broker. They are crooks and will steal your money. If for some reason you have no choice to deal with them make sure you get receipts with amount paid clearly written on the receipt. And get copies of all your documents. Stay away from these CROOKS!!!! **Bloomfield ave. Newark, Bloomfield **
Eva and Arleen are so amazing i been with them for 3yr .And cant complain they been amazing in every way and I just meet the new member Samaria and shes very helpful and sweet I will never change my girls .They are my Homies.love u all.Happy San Valentine.
Can be much better. Office staff sucks
Excellent I like is very good services with Mss. Eva Soto thank Freeway Insurance.
Good Customer Service and very helpful with your needs and concerns.
I love this agency, they are so professional.
To high more than what I paying now in my other insurances
Excellent service. I dont know why some people put negative comments on me, they have always been respectful and very professional. I think that if they are in a hurry, they should go to others. Agencies ...
It is very unpleasant that there are such poor people when it comes to serving the client in terms of speed and efficiency, they are late for work, they do not attend to the Prime or the client who waits with greed and anxiety since he has to go to work or Other needs, in short, the staff of this branch are assured of La 31 de La Bloomfield AVE. They should be removed out of disrespect for the customer. In serious places, the client has and has had privilege, and above all, because for us, the clients have a job and therefore the insurance companies. I request to whom or those who may call your attention if not remove this type of deficient personnel when providing with the client (s). Atte. Thank you.
Perfect for buying auto insurance with acceptable monthly fee
Service is excellent and the girls are very friendly.
The customer service is terrible super disgusting staff. I do not recommend this place. A disgust Inresponsables. Horrible treatment
The staff in this office is super special.