I am the owner of Anywhere Headlight Restoration LLC and a customer had me service his Porsche at the Jim Coleman Bethesda location, I must admit I was a little apprehensive about it because some dealerships dont like people doing business at their establishment especially when it was not solicited by them... The atmosphere though was amazing, the experience started with the lot attendant from Ghana who showed me where to go, to the service writers who treated me like a human being 😂👍 and ended with the service manager who not only found a convenient place for me to work but asked about my business and told me he liked how the headlights on the Porsche came out. I have to admit, that meant a lot.. Thanks yall 😎👍

I was helped by Luis Romero and Adam Carter. These guys worked so seamlessly it was amazing. I am not the easiest customer to have to serve but these guys understood not only my wants and needs but also took into account my concerns with cost. They ensured that i got everything I wanted and stayed within my budget. Thanks guys!

Service was fine. All was taken care of, and in a timely manner.

This location has things within walking distance, which is great because even with an appointment, service is definitely on the slower side. Employees are friendly enough..pricing is dealer typical

Great people, great service. Diffenatly went the extra mile with me today. Especially Josh and Luis!

Pleasant and helpful service rep. Quote for minor paint touch up outrageous

Great, nice, friendly and funny people are working there.

Charge twice the price for an alignment of a local workshop, for the same service, this is abuse

First time i was there. Very quick and great service.

Love, Love, Love this dealership. I get all my service done here. KYLE on the Silver team is fabulous. It is worth the drive to me just because of him. The man needs a raise! Everyone is so helpful and kind here.

The team, christopher, ashley and the service technican kevin were efficent and courteous, i arrived at 9am for my appointment, and by 9.30, i had my vehicle diagnosis, had my rental vehicle and was on my way to work. Great teamwork

Guillermo on the Green team was on excellent help . We will come back for sure !!! Thank you guys

Great work as long as its under warranty

On time and good service

I purchased a Preowned Toyota RAV4 Hybrid LE in January. I worked with Jode L Redd, who was very well-prepared and had the vehicle set aside and ready for me to test drive it. The financing group was also helpful. I would recommend them again.

I recently got an estimate from Jim Coleman Toyota to repair/repaint my rear bumper. Since my my bumper was hit while my car was parked, and whoever did it didnt bother to leave their info, I had to pay a deductible, so I shopped around. They gave me an estimate for $640.92. I got the same job done at Ourisman Collision Center in Bethesda for $405.34. A similar thing happened when I was shopping around for new tires. This facility is very expensive, so you better shop around before you go there!

Toyota Service Department is excellent.

Got an estimate for a repair. After the repair, they charged a lot more than the estimate. They simply said, well it was an estimate. They did a lot of work I did not request and did not even call me to authorize it.

Fast service great deals.

Colman toyota service is the best. I recomend Ben

Excellent customer service !!! Very proud!

I am going to update my previous review below after two great experiences over the past week. My wife recently got a punctured tire about 20 minutes from the dealership. She called AAA. They came after about an hour or so and were unable to find the wheel locks although they were right where they are supposed to be next to the jack in the trunk. Triple A decided to leave my wife stranded since she couldnt find wheel locks. Jim Coleman sent two service team members to the garage she was in with a master key and changed her tire. AAdditionally after posting the review below Patrick Coleman reached out to me and asked my advice on things they could do to improve. I am not sure if anything will come of this in the near term but his response and consideration were well received.They never really seem to know what they are doing and they take absolutely no interest in you. I suppose the work is adequate but they are always confused and seem lost.

Great job by Toyota service shop.

Reputable service.

Excellent service, friendly and accommodating.

Very very bad customer service specially service center

Depends on who is servicing my car.

Great food

Friendly people

Good

Fast!!

Very good service and very professional

Very satisfied

A white man, warm service, meticulous, friendly. Happy here. thank youA white man, warm, meticulous and friendly. Very satisfied with this. Thank you

Very badly I bought a used car and I missed the spare tire and as I had already signed, when I claimed, they told me that the car was used, and they also told me that the car had 2 keys and they only gave me one, the person I want you to call Paul, Jose and Manager Williams, he told me that he would help me and he never answered the phone, and when he answered, he told me I will call you in 5 minutes and so far I will never call, so I recommend that dealer, they are irresponsible, just onteresa, sell and scrub so buyers, do not buy there