I lived in an apartment in Berkeley run by square1 for two years and I have no complaints. Rick was the residence manager, and I texted him on a few occasions for minor repairs, and he would respond immediately. He must live in the building or right next door because he was always available to repair, or even let us in once when we forgot our keys. The price was fair for the area.
I lived in an apartment managed by Square One Management for 3.5 years and they were responsive and easy to deal with. Whenever I had an issue, they responded within a day- even during quarantine. They were courteous whenever they needed to enter my apartment and overall, a great experience.
We rented an apartment for 2 years in San Francisco and had a fantastic experience. For the few maintenance issues we had, they were all fixed within less than 2 days. And their staff is super friendly.
I rented from Square One Management in Berkeley for two years and had nothing but positive experiences. They actually cared about my needs as a tenant, helped in any way they could, and were very prompt with responses. My building manager Mike went above and beyond--remembering tenants names, being available after hours, and even helping with maintenance. I had rented with Raj Properties prior to Square One, and there is simply no comparison between the two.
AVOID this place at all cost. This has been my worst renting experience of all time. (1) The landlord was not there to help but really to lure next round of tenants and spy on current tenants looking for reasons to fine them. They would put a slip under the door in the morning after I left for school saying that they were going to show my apartment to prospective renters at noon, and then scolding me that my room wasnt tidy enough. They also once changed the lock to building front door without telling me or my roommate, causing us to be locked out late at night for hours. (2) The office front desk was arrogant, rude, and very slow in responding my questions. When they did respond, they tend to ignore my requests all together. (3) Worst of all, they dont honor their agreement with tenants. My lease there ended in May (2017), but I still havent received my security deposit check back. I emailed, called, and visited them without result. They dont have any proof that they ever sent a check to me, but claim they did and want me to PAY THEM to void the hypothetical check. Im still fighting to get my deposit back. If they are so careless with their check and their tenants money, you can only imagine how they would manage the properties.
This management company is beyond incompetent. We live in an extremely expensive building and pay 350 a month for parking. The garage has been broken into multiple times causing damage to cars inside and the last time, our new SUV was entirely stolen. Not only did square one do nothing to prevent this, they LIED TO ALL TENANTS IN THE BUILDING and refused to tell them this even happened. They sent one email to my girlfriend and I and another to the rest of the building in the hopes of slipping this past us.
The Older Adult Centre and The Open Door sharing space, I find difficult and awkward for every one concerned. Surely you can do better.