Taking the family to the lake for the weekend. Two hours from home and almost two hours from our destination. Had an unexpected tire issue. Went to two places before Smith’s. My husband went in a they offered to help immediately. I am sure they were full with appointments but took the time to help a family in need. I highly recommend them. Such great people. Thank you - Gamble Family.
Great service! My husband and I blew a rear tire on I 75. They put us in touch with a tow truck company, then changed our tire within reasonable time. Thank you very much!
Smith Tire Center A great place for quick friendly service.Had the oil changed in my Chevrolet Track in very little time.Thanks to all the workers at Smith Tire Center in Berea,Ky.You go on down and see them.For any oil changer.Also has all kind or tires and battery.Thanks for the friendly service.
If I could give you -0 I would! My husband took a half a vacation day today cause he was told on Monday to bring it in Thursday or Friday early the hours open 7:30 am to 5:30pm gmc truck sat in thier parking lot 7 hrs to be called 3pm 2 andHalf hours left before closing called my husband telling him that it cant be done today bad service DO NOT LET THEMTELL you a LIE! 7 hours 4 tires not put on why other than your places sucks!
This place was awesome they got me in and out very quickly had a valve stem leaking on my superduty I was 3hrs from home and had a flat on highway and was able to limp it into their shop and I was so happy to know they did reverse mount 20x12 wheels so happy with service I’d definitely recommend this place and use them again if I ever have tire trouble on the road way thank u smiths tires
A family member was traveling from Wisconsin to South Carolina when 2 tires blew out. They made it to a motel 6 in town and the next morning Smiths towed the car in, replaced two tires and they were on there way!! I was calling around from Wisconsin. Was quoted the price, said the tires would come in at 930 am and they did it all for a very reasonable quoted price. A minimal delay in there trip.
Friendly. Good Service. I went due to a flat tire. They repaired it. I had the option of staying. I waited for an hour. Place could use some sprucing up but they provided the need promptly. :) Would go back
Great Service ..Had a bad front end alignment on the 2005 Buick Lasabra. To me they kept the car over night ..as they were busy called the next morning ..Need 2 tires on Front end..And new tires done the fixing..I am so thankful for our Community Services..in this Berea town..many thanks. Blessings
I paid 75 for a frontend alignment not worth save it money my tires on front are already done for save ur money go somewhere else
If you have any questions regarding anything, There more then happy to help
Gave 20 for rack fee to check out oil leak at a rear axle. Repair guy was good. Checked out transmission rebuild done by someone else, out of town
Changed my water pump no problems excellent service!
I was traveling from Tennessee to Ohio and my oil light was malfunctioning. I stopped in here and found quick honest service. They checked my car out and charged me nothing because they said it was fine. My oil level was accurate and its likely just a sensor that needs replaced. Im back on my way and I appreciate the integrity found in this shop.
Very friendly, fast and affordable. Highly recommend this shop!
I had a punctured tire and they fixed it quickly. It costed ten bucks. They are always honest with me.
I love the fast and friendly service provided to me
They did great work
Very busy shop. The staff was very friendly and professional. Waited a short time to get a tire repair. I will go back.
Thank you Rick for another job well done! Took my truck in for a new tire and the mechanics took the time to put my spare back up under the bed and left everything in Tip-Top shape! If you need service, this is the place to go.
Torque wrenches are apparently witchcraft and the grease prints inside and outside your vehicle come free of charge. If you want inexperienced careless techs and management thats clueless, this is your shop. “I’ve never broke one” in response to my disappointment seeing lug nuts hammered on with a 1/2” impact says it all. Thank god it was just a last minute tire mount. I’d love to see the results of any actual service that comes out of this place. As a shop owner I always try to support local, but I definitely can’t support this level of carelessness and ignorance. If the most basic of jobs aren’t getting done properly you can bet you’ll get great results on a real service.
Friendly and fast service at an affordable price!!!
They are nice, try to get you in the same day and call you before they work on your car to tell you what is wrong. Its a busy place so call early, like at 7:30!!
Awesome place. They fix your car fast, for a fair price and never charge you for anything you dont need!!!
Good nice job good bunch of people
Not an honest shop. Very disappointed after taking my vehicle there many times and giving much more than an extra chance. I have been taking my car to another shop and will be going forward.
Great and honest place. Ignore the bad reviews and check it out for yourself and see what you think. This is my go to car shop for now on. Gets very busy, so try to go early if you can.
Found me an excellent used tire and took care of me quickly today; I have been there many times as I have older cars. They are always fair and reasonable and respectful
Good home town place they will take care of all your auto needs
I discovered a tire air valve leaking air before getting on the interstate heading back to Florida. I went to Smiths Tire and waited for them to open. They took my car right in and also discovered another issue needing immediate repair. They were very nice, polite, professionals and their prices cant be beat. If Im in Berea again and need service Ill go back to Smiths.
Pros> very cheap prices/ friendly folks.Cons> it should never take 2 freaking days (with a pre paid appointment) to get 4 tires mounted. This place is crazy slow every single time. They will call you and tell you its ready to be picked up at 5:30 and then when you get there they will be closed and you car wont have had new tires yet and the keys will still be inside their shop even though they called and said it was ready....I very rarely will tell People not to go to local companies but for real you should just go to Walmart to have your tires mounted or an oil change the higher price will be worth not having to lose you care for multiple days for something as simple as tires .
They are easy to work with, the prices are reasonable, and they do good work. I am new to the area, and so far, theyve did a great job on both my vehicles. I plan on continuing to have all my repairs, tires, brakes, and maintenance performed by them.
Good service. Nice people.
Brought car in for alignment. Were told they could take car right away. We were offered coffee, shown where the restrooms and waiting areas were. Mechanic let us in the bay to actually watch the process. Mechanic was great - answered all my husbands questions while he was working on the car. Process was quick and we were on our way in no time. Highly recommend Smith Tire Center. Well definitely be back.
One of the few Honest and fair mechanic places that still exist today. Great and quick service.
Fast, quality service in a friendly atmosphere!
Great customer service!! Recommend!
I am an expedite driver that puts a lot of miles on a vehicle. I broke down and went to Smiths Tire. They diagnosed my problems (yes more than one). They fixed them in a timely manner and at a fair price. The owner Rick is a great guy and will help you in any way that he can. Thanks Rick.
I was told it was going cost about $600 to fix my car. Took it for a second opinion. $50 is what it cost. Do not go here unless you like getting ripped off. The positive views are either from family or people they are trying to get to trust them so they can the turn around and rip them off
Took our car in for some repairs. Not complaining about the price or work as of yet. Had just put new floor mats in the car, I was concerned about grease getting on them before taking it to them. I know accidence happen but when you work on vehicles all day long, you would think they would put paper mat on the floor mats to avoid this from happening. My floor mat is ruined. Never will take a vehicle back there ever again.
Really friendly. Took care of me really quick!
Awesome place!!! Very busy but people were kind. There was a second grade little boy (jr. employee most likely) that entertained us with his guitar!!! He made sure I saw his little hat for tips!!!! I never had a flat tire in the 37 years I have driven and they knew how to help and reasonably priced!!! HIGHLY RECOMMEND!!! Oil Change will be next!!!
Purchased 2 Cooper Discovery here they beat Miller Tire by almost $100 bucks... Talk about feeling stupid for going to Miller Tire. Also they have a dirty cheap oil change but theres normally a wait for it.
Rick Smith is too cute and so very nice.
Great place to go for any car troubles. Rick is awesome and honest. Best place around.
So I break down on a motorcycle and had cash on me and he proceeded to laugh at me saying that they don’t do that out front there’s a sign that says Smith’s tire change not Smith’s Automotive tire change knowing he clearly has the know-how and the skills and the Equipment to do so.🤯🤬😡No only that he had a for sale sign about this time last year on his bike I proceed to ask him how much he wants for his bike he tells me that he’s not selling it?????🤔 with a for sale sign on it stand out front.I’ve had nothing but attitude and nothing ever gets done when I take it they’re given it’s been a couple years since I’ve had anything to do with the man,,but now I’m for sure never and I’m going to try to differ every single body I can from going thereBy the way I learned how to change the back tire on a motorcycle motorcycle now from YouTube in about 15 minutes yeah that easy
Rick Smith has taken care of me for the past 71/2 years that I have lived in Berea. He has always been kind, courteous, and upfront about the cost of repairs. I cant say enough positive things about this business! I highly recommend them!!
I took my truck there to get my tires a lined it took 15 mins and they where dont i watched them. They just set there and put my car up on talked when i got my truck back the steering wheel was up side down. I went down the road they said it will come back around better because i work on cars. Went down the road came back told them that it didnt go back they u will have to pay $80 more to get back up. The places is a joke dont got to them u will pay to much and u want get anything done right.
Great service...we will be back
Good service and decent prices
Its interesting reading some of the negative reviews. I have been coming to Smiths for 11 years since I moved to Berea. Not once in that time have I ever had a bad experience and I have had regular services, repairs and new tires. Are there less expensive auto shops? Probably but I prefer the service over expense. I think maybe I had one time when something didnt work right after a repair. Took it back in and it was remedied immediately. Good people.....and they wont cheat you.
They got my car running smoothly again in 3 hrs, then gave me a discount for paying cash. The only place I’ll go in Berea!
Magnificent service! Especially in this heat!
I am always always always impressed with Smiths! They are so quick and helpful when I come in. It sucks when something is wrong with your car, but they are so honest and accommodating they make the process much less painful. Their prices are pretty much unbeatable, and I have not one complaint about any of the work theyve completed on my car. Definitely the best in the Berea/Richmond area!
Always treated good and honest. Ill continue to bring my car and truck here.
We were traveling and must have called 20 tire shops to find the tires we needed for our trailer. Nobody could help until we called Smiths. They were able to get the tires within one hour and get us back on the road. Best service anyone could ask for!
Great full service garage . My wife and I have had our work vans and trucks serviced with Rick for years . I highly recommend this auto garage for maintenance and repair
Have been a customer for years. Always does an excellent job, always fair & honest. Happy to listen to the customer and work to get to the root of the problem. Always highly recommend to friends and family!
Ask for Rick Smith tell him Johnny Abney sent you they do great work
Great Service, Fair Prices. Honest people. I recomend
Theres a jam here on monday night 7-10pm. It was fun. The players are a mix of pro and amateur. Reasonable acoustics. I will attend again.
Got my car diagnosed, then had to call in and wanted to delay my appointment for another day. I got told that Ill have to pay for the diagnosis since I wasnt showing up that day. Nothing was mentioned about diagnostic prices before, during and after the diagnostic while we were at the shop. Utterly unacceptable. Go somewhere else if you want honesty and good business practices.
Ok
Friendly staff, good deals. Great service on car. Always very helpful and usually has really good deals.
Just stopped by and had a missing lugnut. I brought the lugnut in and they put it on and checked all the others and didn’t charge me anything. Great guy!!! Thank you.
Great place and great people! Is my go to for my car needs. Prices can be a little steep though.
Great place to do business locally for car repairs.
Good place to do business. Real friendly people.
Great prices on tires friendly folks my go to tire place
Dont tell customers to come in and not get the job done. Our time is just as valuable as yours.
They are the best place around to take your car to only one I trust
Friendly employees, and theyre always up front about cost or time needed to complete a job. I will always choose them if Im able.
Good tires, service, prices. Quick on most jobs. Not necessarily the cheapest, but thats ok
Best place im town, always have done us right .
Passing through on my way back to Chicago my rear brakes locked up. Bought the parts across the street at Advance Auto and took them here to get installed. Needed to get a caliper for the rear Advance did not have. They said theyd find me one then charged me double for it even though they get a core charge return and didnt use all the parts that came with the caliper just the caliber itself with all my old parts. They knew they had me since I was traveling. The reason I give two stars instead of one is the gentleman who actually performed the work do a good job.
Always have great service and reasonable prices from these guys.
Great prices great service cant go wrong at Smiths tire Center!!!!!
Good place and affordable. In good hands
This place is a joke, I brought my car for exhaust work, instead of utilizing the right part they use one smaller than what my car had stock and in the process of working on my exhaust they broke the power steering retun line and half-ass fix is without letting me know about it. Will never do business again.
Nice helpful owners. Reasonable priced for what I had done.
They where good ppl and help me out a lot and I will be going back for some more tires
These guys are amazing people. We had a blow out on the way to ohio from florida during this hurricane Irma. They did not charge us and just did it out of the kindness out of their hearts. Truely amazing people!
Rick and his staff are good people and will not take advantage of you
Always do great work for a great price, id recommend checking with them before going any were else! Have a great day!
Great service very fair. Had a bad tire they took care of us in a hurry so we could get back on Rd
They fixed the issue with my car, but now its constantly clicking, and they refuse to fix it or even take responsibility. If you want the job done without issue then you should go elsewhere.
Pretty busy place
Thanks for taking such good care of my car and getting it done under budget!
They are awesome
Cheap oil change and good service.
Left the ground wire off and set my vehicle on fire! Didn’t change the oil filter
Car was undriveable after I got it back and they refused to fix what they screwed up
The only place to take your vechicle they dont Rob you verses car lots.
Great place to get auto worked on
Slow to put tires on. Bought four brand new tires and had a blow out an hour later and he said it was our fault when there was clearly a bubble defect in the tire. Had to pay for a new one!
Excellent service, great people
Great people and prices
Fast and quick...
Great place
Great people
Excellent service.