In my many years of renting cars never have I had such rude service . The young lady that checked me in acted like she was doing me a favor and told me to inspect my own vehicle, which is also a first. I told the gentleman who was on the garage that I was not comfortable checking the car myself because of all the scratches and dings and he also had an attitude. I know rental car places have all the business they want right now, but when things slow down I sure wont be using Thrifty again.

Paid for a van month in advance. They dont have one. Oh and dont care. Very disappointed. Will never use again.

I heard earlier that Thrifty is a really bad rental company. But I didnt expect them to be this bad. All they want to do is charge customers as much money as possible for ridiculous reason, but never give the customers respect. You never know what are the disgusting things theyve done. You never know how disgusting their customer service can be. Please dont choose Thrifty. Never!!!Otherwise youll learn a lesson by accident.

The rental started with a computer glitch resulting in me having to give the counter agent my info all over again. The small car I rented came with a mechanical key (no clicker). Otherwise, the Nissan drove fine and the return agent got the job done quickly.

I would give 0 stars if I could. Drove over an hour for the incredibly rude guy working the counter to tell me they wouldn’t accept my Visa debit card without waiting 24 hours or having a scheduled flight out. I understand it may be a new policy but he was beyond rude and extremely condensending.

Very fast, efficient and friendly service. Got served by a guy named Brett who did an outstanding job. An asset to thrifty undoubtedly.

Friendly staff. Cheap rental. Nice and comfortable car. No complaints. 69.00 for the whole weekend with no surprise fees...cant beat that!

Wonderful service!! Kind and friendly people at the counter. They even upgraded my car type for being patient with a small delay in getting my car.

Awful service and disgusting employees, especially the XNA ones! They confirm reservations and refuse to rent out cars. When you ask them to give a reasonable solution, they use cheap tricks like hanging up call or stalling your phone call, etc. Please dont insult yourself by doing business with them.

Could not have been any better

Been on hold now for 23 min. When I rented from them on thier Special special deal. Got a Sub Compact and it is a piece of crap. Last time I rent from Thrifty.

Good rates and service.

Nice car. Clean. No surprises

Fast, helpful and friendly service

Excellent offers, very trustworthy. Modern vehicles comfortable and adapted to your budget.