Iphone only should be stated, first of all what????? No one swore at you, you have a HORRIBLE ATTITUDE and it shows as you immediately came here attacking me l. Whats wrong with you, state somewhere that its apple only! Instead of being rude when you delightfully snarl apple only. Think about your attitude when dealing with ANY CUSTOMER NOT JUST THE ONES YOU CAN HELP. YOUR AWFUL

I got locked out of my Apple ID and Kristi helped me reset it. Also had iPhone screen replaced. Top notch service. So much better than the Apple store.

If I could give zero stars I would.I have a Macbook from 2016 and they have had notorious issues with the keyboard sticking. I contacted Apple and was given the option to drive to the Apple store in Albany or go to Browns to have it repaired.I dropped off my computer and just over a week later, went to pick it up and didnt look at it until I got home. During the repair my screen had been damaged and two corners of the screen now had large yellow shadows. I called to explain and was told to take it into the store. My husband took it in for me and while waiting the person in store called the owner, Patrick. He said they would not pay for the repair as my computer is no longer under warranty. So they damaged my $1200 computer and then refused to repair it.I was preparing to file a small claims court complaint but I contacted Apple and they have offered to repair it free of charge despite this being Browns fault.I would recommend that people take the extra time to travel to an official Apple Store.

Great place! The woman was able to fix my phone and it was up and running in less than 30 minutes. Super friendly and very helpful. Highly recommend Brown Computer Solutions.

Just got back from visiting this shop. Oh boy....We have always gone to Brown’s for service for our computers and have bought tablets and computers from them in order to also help support small business. But this latest experience was unpleasant to say the least.A dark-haired lady who was the only person in the shop was completely dismissive and quite frankly rude when I approached and asked her about possibly servicing an old computer (MacBook) with a ruptured battery. I might as well have told her to wear a dead rat on top of her head is the way she treated me and my wife. She never even offered any suggestions as to what options we might have or even offer to sell us anything from their shop! I don’t know if she was just having a bad day but that really shouldn’t be the customers problem. Small businesses always complain about how difficult it is for them to stay afloat but when they treat customers like this and are not even interested in selling product why should anybody be surprised that they are going out of business left and right. As a result, because of this disrespectful dismissive treatment we will never be visiting this shop ever again. Furthermore, I will tell anybody we know not to go to that shop as long as that dark haired lady is working there.

Though a Mac store, great place for even PC concerns. Staff is always professional and curtious.

They are not open all that often

If I could give ten stars, I would. I usually shop at Brattleboro, but on a trip to Manchester I dropped and smashed my laptop screen & case. The woman (sorry I dont remember your name) was able to pull all of my data and install it on a new laptop for me in short order! Thank you!

Superb..very professional.

Great place! They fixed my problem expertly and quickly!

Phone fixed, looks brand new.

Very quick and easy, better than the Apple store didn’t have to wait at all. Price was better than I thought it would be.

The one star was a typo, I went back and corrected that for you. Sorry about that I meant it select 4 stars.

I had a very positive experience. Having just moved to town, everything except for my old Macbook Air was connecting to the new wi-fi. I had spent hours on the phone with multiple techs at the communications provider, not coming to a solution. It was very aggravating. Browns Computer Service not only was open on Saturday, but the staff member investigated the issue immediately--AND she solved the problem in less than ten minutes! I will be bringing all of my computers to this shop in future, and recommending it to others. Kudos!

Need to improve on repair system for technology

Great customer service!

Since I live in the Bennington, VT area, I decided to support a local business and purchased my new MacBook Pro from Brown Computer Solutions. I also purchased the three-year Apple Care service. Brown offers a 12-month interest-free finance options, which six months less than the on-line Apple Store offers, but I still thought the proximity convenience was worth the higher monthly payments. I was away on an extended trip to Europe for several months, during which I noticed cliches in the computer. When I returned home, about seven months after I purchased the computer and Apple Care option, I took my MacBook to the local Brown store to see what caused the problems and if they could service my MacBook in house. I had a terrible reception from the woman (I believe she is the manager) on duty that morning. She was completely unhelpful and dismissive, gave my problem the minimum possible attention, seemed completely uninterested, and misinformed me about what was covered under Apple Care. The impression I left with was that she simply did not want to take the time and, frankly, wasnt interested in helping me. I finally called Apple support directly and working with one of their associates, who had me reinstall the latest operating system and walked me through a bit of coding, easily solved the problems. Based on this experience I cant justify doing any additional business with Brown Computer Solutions, nor will I recommend them to friends or associates.

Staff was helpful and the store was clean and bright.

Good store, friendly staff. Would visit again.

Friendly, informative, prompt, expert... Local.