The employees here are awesome, professional, and fast.They do a very thorough job and explain everything theyre doing and I appreciate that. Also honest and not recommending replacements of items that dont need replacing. I will definitely come here again for all of my oil changes!
They got started on my car right away. They showed me everything along the way. There was no pressure to purchase anything. I asked them to check the windshield wipers. They said they were ok but I insisted they change them out, which they did. The owner Kevin came in to introduce himself to me. Everyone was polite and professional and answered the questions I had for them. Highly recommend!
High quality, fast service, at a great price. What more can you ask for?Thanks for the great work as always gentlemen!- Darrin
We were so happy with our oil change/fluid top-off service. Kevin and his employees were thorough, professional, and prompt. There was no attempt at up-selling, which is what we have usually been subjected to at other oil change facilities. We will definitely be bringing our other cars there!
Recently brought my new used car to Pro Lube for an oil change. When I mentioned the car had been sitting for a year before I bought it the guys went ahead and combed through the car. They showed me some areas that will need work in the future and pointed out how good the fluids look. They were so thorough and friendly. One of the technicians has the same car and gave me some helpful hints. They are all SO nice and explain things in an easy to understand way. Never try to up sell me or anything. These guys definitely have my business for life. Thank you all so much!
Great bunch of guys they let you know honestly what you need but dont force you they leave the decision to you. Highly recommend.
I was on an extended road trip and needed an oil change and fluid check. ProLube got me in and out and back on the road quicker than a stop for breakfast. Thanks for the quick professional and pleasant service.
Thes guys where super friendly, knowledgable, and quick. They didn’t upsell me, but where honest about some additional things I needed down the road. I will be back.
This place has sure gone down hill since it was a jiffy lube.Prices have gone through the roof, they charge almost 2x what they quote you, and on top of that they are slow.Simple oil change and filter replacement, $75 anywhere else and thats top dollar stuff.Meanwhile at this place it was $140 for an oil change and a filter swap, after they originally quoted $75, and they dont tell you your total until you get your receipt after they charge you.All in all, I would not go back even if you paid me to.
Wow. Just wow. These guys are so friendly, professional, and genuine. Some places you go, the customer service feels forced, like they “have to” be nice to customers, but both guys that helped me out with my oil change today were great. This is my second time coming here, and they’ve reaffirmed that this will be the only place I ever go to for oil changes. Thanks guys for being so awesome!
Speedy and thorough service. Checked all fluids and exterior lights. Knowledgeable and courteous staff and reasonable prices.
Every time I go here it’s exceptional service. Last time my oil pan plug had been leaking. They filled me up with oil didn’t charge me and said drive immediately to your service provider.The manager even checked on me later in the day to see that I made it safely.
Too good. Got in and out in 9 minutes flat one day. Great customer service and friendly workers.
An absolutely phenomenal group of guys work here. As others have said, they are always genuinely happy to help. They have gone above and beyond each time I have visited, even going as far as to run by AutoZone to pick up a part I was missing on a coolant checkup. Be sure to make them your go-to.
Great service. Not the best price, even with coupon. Saving the amount of time I did, it was worth the difference, though.
The owner made an act of kindness on Facebook “pay it forward” group, and gave this lady a FREE oil change who needed it. Since seeing that, I’ve been coming to them for an oil change. Great place to get an oil change. Staff are friendly and relatable and always do a great job in a timely manner! HIGHLY RECOMMEND
Super friendly, and very efficient visit to get my oil changed and wipers replaced. They gave very honest feedback regarding recommendations for what needed replacing and what didnt, and didnt try to sell me anything I didnt need, unlike other instant oil change companies Ive been to. I will for sure get my oil changed here every time. Also, they gave my pup a treat so instant win there.
I dont know how I can thank you enough at pro lube you guys are amazing for doing my oil change. I wasnt sure how I was going to do it but you guys came through and had me come in and blessed me! I recommend everyone to come to pro lube and get your car serviced with them they are angels in disguise really!
Have been here twice and they are amazing. Quick, professional and dont try to push additional services, but still let you know the status of all the important things. Definitely going to continue to come here as long as I live in Bend.
Very good service they checked everything I asked and showed me what my fluids look like nice job fast friendly and clean service Thank you 🙂
Wonderful service. So much better than Smolich Nissan where I went to get an oil change at 3:45 & they turned me away! The guys @ ProLube were professional - will go there from now on!
Very fast, and nice people
Excellent service, very friendly, didnt try to oversell me, told me exactly what they were doing, and gave me suggestions. The entire process of getting my oil changed took under 20 minutes.
Kevin and his crew are awesome 👌
Fast friendly service is why Ive gone here since they opened!
Professional customer service with a smile. The staff just seemed really friendly and helpful
Quick, friendly, efficient service. The young woman service manager presented me options on my filters without any sales pressure as she showed them to me. I highly recommend this location. Thanks
Clean and well lit. Friendly and super knowledgeable!
I chose this business through a google search mainly due to the fact that Kevin is former USN as am I. Since I travel as a photographer in my RV my vehicle was in need of a simple Oil change. The young lady showed me the actual oil samples on a white board of my transfer case, differential, oil before the change, transmission fluid and more. This is a service that I have never seen before in all my years. Kevin and I exchanged a few stories of our USN days which left me with a great feeling. I will be back for transfer case and differential service before I leave for the open road again. There was no pressure to purchase extra products or service. I highly recommend this business for all normal vehicle service. Thanks to Kevin and his staff for the prompt service. Fair Winds And Following Seas
Solid service from these guys! Fair prices too. Mike was very friendly and I was all taken care of and on my way in 20 minutes ( thats with the rear differential servicing).
Nice guys. Done a great job. I will return in 2 weeks for more services on my Lincoln Navigator.
Great customer service and fast service
The best customer service I have ever had for basic auto service. Kevin, Rudy and the entire staff are courteous and friendly.They did a thorough exam of my car, topped the windshield, wash, vacuumed the floor and had me on my way in under 15 minutes.They have my future business.
Very knowledgeable,checked everything on the wifes car.Pretty fast service.Got the check engine light off.👍
For the past 25 years I’ve taken my Ford vehicles to Robberson Ford for service. Following a week of trying to contact them to schedule an appointment, with no returned phone calls, and an ignored internet appointment request, I decided to give ProLube a try. I called ProLube, they answered the phone within 5 rings, and said they could get me through in about twenty minutes. They were very professional and courteous, did the job in 20 minutes, explained the inspection results, and I was on my way. ProLube is my new go-to for service for my Ford F-150.
The staff was friendly. Fast. Very happy.
This place is awesome! Kevin and his crew took care of me right away!The big Ford dealership couldnt take care of me for 3hours! Prolube got me in and did the job right away!Thanks again Prolube! I will be back again!
Took 3 vehicles here. Best oil service I’ve ever got at a quick lube. Went above and beyond installing windshield wipers for me and didn’t try to up sell me on anything I didn’t need. Everyone is very friendly too. Thank you pro lube!
The staff here are amazing very professional very quick service. Kevin is amazing and very professional. If you need a quick oil change this is the place to go they will get you in and out quick.
Amazing customer service. The company took the time to answer and help guide me through a liquid issue with my suv. Today im getting suv towed there for service. Companies that take time for you and help are the best!
Very quick, efficient and friendly service! Just moved to the area and will be returning in the future.
Quick, professional, and friendly staff! I was in and out in 15 minutes, unlike other quick service businesses. Highly recommend!
Excellent service would give it 10 stars but unfortunately google only allows 5. I also liked the fact that there was a woman working there kudos to prolube
Superfast oil change! And the price was reasonable thank you guys so much!
Thanks to Kevin and Rudy for the quality work that was performed on my vehicle. If your looking for a knowledgeable and honest staff to service your vehicle, I highly recommend Pro Lube.
Fast, accurate and did a great job!!
The staff is amazing!! Kevin I think that is his name he went out of his way job well done!
Very very fast and true pros
Rudy and the rest of the crew were very professional and fast and prices were great.
Great fast service!! Very professional and quality work.
Good customer service but kinda spendy for an oil change.
Great place, fast and very reasonable
Went above and beyond! Thank you again!
Did my fluid change in about 30 minutes and told me about a potential problem
Seemed honest and very very friendly.
Speedy n good staff!
Service is great
Not very good customer service.
They were so professional and didnt try to up sell me! Thank you!
Overall amazing services
Honest, reliable, dependable