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United States Postal Service
640 Masonic Way, Belmont, CA 94002, United States
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United States Postal Service

Comments
Ji
Review №1

Excellent service for helping me with sending my Chinese passport for renewal with the Chinese embassy in SF. Very knowledgeable about preparing the return envelope, including using stamps on the return envelope so I can prepay the envelope and make sure it won’t expire after 3 weeks when the embassy uses it to send back my passport.

c
Review №2

Fernando and his team are great! all really helpful.

Ed
Review №3

Renee was so helpful with helping me and my expired passport.

Ry
Review №4

Wow - the service here is amazing! They were able to help me figure out how to send my passport to a consulate for a visa, and they were super kind the whole time. Also very good at social distancing! 10/10

On
Review №5

This is not the first time. I’m at home, actually, the whole family is at home. We were waiting the package to arrive all the time. And we received a notice that indicated “no authorized recipient available”. Excuse me?! it’s pandemic, we wfh 9:00-6:00. We have everybody here can sign it! And a notice left in the mailbox without ringing or knocking the door. I just don’t understand. What you need to do is just take few more steps to ring the bell or knock the door. And mailbox?! Seriously? Mailbox indeed can not give a signature.

Va
Review №6

Fast and friendly service

Da
Review №7

I went in to get a passport.The nicest people at the Belmont post office. Very professional and very nice.Thank you very much!

Co
Review №8

I need someone to yell at, my package keeps being put out on delivery but never arrives and the lady inside tells me when that happens the first time its supposed to stay at the building. Nobody seems to know who I can contact about my package and I know its not their fault but I need someone to chew out about the complete lack of communication between employees and whereabouts of my package.

Ro
Review №9

I live and work in the neighborhood very close to the post office always get great service when I go there.

Jo
Review №10

Sometimes parking can be a bit scarce, but the experience in the store is fairly standard. Professional staff, efficient service.

Na
Review №11

I have been trying to call them since this morning. Noone picks up the phone call. You tell me what kind of a service is that ...However, when I go to the post office physically, they always help their customers well. So Good in that sense, but today I really needed to talk to some one and its not cool that they cannot even pick up a call. Its my fourth attempt. I cannot even leave a message. Hence Poor-Fair

Ba
Review №12

Friendly staff, good location. A really small parking lot but street parking is available.

Co
Review №13

The self service machine was not in service on Sunday

Lu
Review №14

Nice staff but the parking lot should be bigger.

Zh
Review №15

Never knew that usps could give me much better experience than Fedex! Need to mail something and purchase a prepaid return envelope, it takes me less than five minutes, so easy!

Ka
Review №16

As expected.

Pe
Review №17

Friendly and knowledge staff. Fast service.

ye
Review №18

Dont go here for passport application. The woman who processes the passport application is very rude and arrogant.

St
Review №19

Quick in and out without problems

Ro
Review №20

Cheerful and helpful staff.

Ga
Review №21

They have a screw up system

ea
Review №22

Not a good experience

re
Review №23

The lady was little arrogant !

Jo
Review №24

Quick service

mi
Review №25

Government

Information
18 Photos
25 Comments
3.7 Rating
  • Address:640 Masonic Way, Belmont, CA 94002, United States
  • Site:https://tools.usps.com/find-location.htm?address=94002&locationType=po&searchRadius=10&utm_source=google-my-business-url&utm_medium=search&utm_campaign=yext&y_source=1_MzM3MDE2Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU=
  • Phone:+1 800-275-8777
Categories
  • Post office
  • Logistics service
  • Money order service
  • Passport office
  • Shipping and mailing service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–12:30pm
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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