Spewing exhaust the entire drive, drivers behind couldnt see and almost caused an accident. Very irresponsible.

I called 4 days before that to tow my car to the dealershipPick up At 10 am in the morning at the times no show no calledI called them again she said half hours be there and 2 hours over no once showed up I called againGuy answered the phone said sorry for that but fine somebody tow your car and only they have one tow car all day and very busyUnexpected costumer carry business they doPlease do not West you time with this company

On July 22nd 2019, I called Kens for a tow from Bellevue to 110 116th ave ne Seattle to Huletz Auto Electric. I was not there when the tow truck driver hooked my dodge dakota nor was I there when he made the drop that evening. I picked up my car the following Saturday July 27th, 2019 from Huletz and found a parking ticket from July 23rd, 2019 for parking head in in a back in angle only parking spot.The ticket was dated for July 23rd, 2019 @ 9:44am, so I am fairly confident that it was the tow truck driver who illegally parked my car and not Huletz electric.Yes I called and spoke to Dave the manager of Kens towing Bellevue to ask if they would pay for it and he was suppose to call me back but never did.So I paid the $47.00 ticket plus $3.60 convenience fee to the city of Seattle.My truck got repaired and it arrived undamaged otherwise. Kens was busy at that time on that date.I think they should have taken care of the ticket since it was probably the tow truck driver who illegally parked my truck.

Dwell is super kind and helpful. Great staff.

I called they came and towed ! Excellence!

I called Kens as they were one of the names given to me by a garage that I needed to have my car towed to. I should have known that after my call was dropped by the representative at Kens, thus causing me to call back, and that I needed to repeat myself, and the corresponding data, several times, that there was little chance that the tow truck would arrive on time this morning. Ive wasted an opportunity to have my car towed to a garage, the mechanic has been waiting for the car and now Ive wasted his time, and I still need to have my car towed to the garage.It took three calls to Kens this am to get them to answer then I was told dispatch lost the scheduled event and as such I needed to re-order the job.Do yourself a favor, do not use Kens. As expensive as it is to tow a car a few miles use one of the dozens of other providers that are responsive and professional.D; have a great day and to all at Kens thank you for wasting my time and now my mechanics.

Was treated like garbage by the person who answered the phone at that moment apparently she had just woke up and it was bothering her. That was a bad time for towing all around but I have to say that was the worst I was treated by anybody so there wont be any Kens Towing for me

Always pleasant and helpful