The medical section literally has the worst and rudest doctors they don’t even care about your problems and let you suffer this is the most disrespectful and disgusting clinic I been to I’m not sure how they are allowed to be there

They’ve intentionally made me uncomfortable and have refused service on several different occasions. They recommended an out side service that implied future services that they did not follow through with. Causing me damages. Worst option you could make.

They are very loud and the doctors seem overwhelmed and tired. If your appt is at 10 you won’t be done until 2 hrs later wait time in lobby alone is anywhere from 30-45 mins but they say let them know if you’ve been waiting over 15 mins and still won’t get you in for another 30-44 mins. They seem to also have equipment shortage.

I would really give this place a 0 if google allowed it. They have no concept of professionalism, accountability, and simple communication skills. How can you have a medical facility with a scheduler who hardly speaks English. A language barrier is the LAST thing you Need when inquiring about your health. This place is a disgrace. Stay away.

I do not recommend this clinic. They gave my son the wrong shot. I agreed to one shot, but they used the vaccine for a completely different shot! In addition, after the injection it turned out that the vaccine was expired! They injected an expired medicine to my five-year-old child !!!

This dental clinic is the worst I’ve been to yet. My kid went there for a clean, but when they the taking the x-rays they stuck a plastic x-ray holder into their mouth! They did NOT realize how deep it went and it stuck into the throat before they pulled it out! One day later it hurts more then the day before, if they went even further this might be permanent!!!!!!! Like I said this place is not that professional that’s why they get so much 1 star reviews DO NOT GO HERE!!!!!!!

Three stars to five. There is still a wait time to speak with someone on the phone but it seems to have improved enough to be reasonable. As well the last few times I have spoken with someone they have been exceptionally polite, patient and genuinely interested in my inquiries. Thank you.---The care is good but I am always waiting an average of 30 min. just to speak to a receptionist on the phone. Today I am trying to cancel an appointment. If you dont cancel an appointment in a timely manner they threaten to block you from the clinic. With all due respect if youre going to threaten people please make it realistic for someone to reach a receptionist- a voicemail box would help. 35 min. and counting on hold. It has always been this way.

Never had a problem with this place, the wait times depends on the time of day you go. The afternoon is best, the hardest part is getting referrals to specialists. I tore my patellar tendon and took them 5 months to finally get a referral. after multiple appointments and complaints, I got a faster diagnosis and treatment from YouTube.

Very pleased with the professionals I have come in contact with in the medical and dental staff here. There is always at least four receptionists working hard at the front desks, keeping things moving as well. Very busy but an overall efficiently run clinic. Ive never waited longer than 15 minutes and have had at least 6 or 7 (maybe more?) appointments here so far. Ive heard the receptionists being able to help people who dont speak English well by translating in various languages and it seems like almost every reception staff is at least bilingual which is great! Today before my appointment I noticed that a translator came in to assist a guest checking in so they do offer that, which is a big help for people in our community. I saw another reviewer metioning the receptionists not speaking in an ear pleasing way and to that I just have to say get over yourself and take your racism elsewhere. They do a good job, accent or no accent.

Horrible horrible experience I ever had. Doctor Haise Sing was very rude and disrespectful. He refused to diagnose me. He said he will call me after checking my reports but i didnt receive any call for one month and when i called to check, he said i am still working on it. I will never go back. Please stay away from this hospital!

I really liked this clinic when they first opened. The dentist was really patient and helpful. The last 2 or 3 experiences have not been as good. I have been waiting for pre-authorization for weeks to get approval for a procedure. They did not follow up until my phone call to them. The front desk staff though generally helpful, they recently scheduled an appointment that apparently they thought I needed.. when I got to the clinic on a Monday mid-day, the dentist and hygienist asked me what I was here for? My response: I was told this was a required appointment prior to the procedure. I hope you know why I am here. Ugh.. not sure if I want to return.

Does not follow guidelines, will make a mistake at some point. If not now, later.

Dr Yam shared my medical records to my domestic violence abuser and after seeing me one time for 15 minutes and a note slipped secretly to her .. she tried to have me involuntary commited and called Bellevue police.. police did not find her accusations to be founded and notes were taken .. since dr Yam has revised my med records to help her in fighting violations.

Front staff was polite and courteous. Dentist was very thorough. I will be coming here for long-term dental care. I didnt wait long but I did come first thing in the morning, I could see how this place could get busy but if you plan accordingly I dont think youll be waiting very long.

I usually go to the clinic in Holly Park, however, there was no more room for appointments until the next month. I think the staff at the reception were very nice. Im only giving this place a two star because of the Dentist I had . The assistant that I got was okay. However, the Dentist that I had was not nice, he was a bit racist and sexist. The dentist was a Korean gentleman, when he was checking and picking the plague off my tooth, he was socializing with the assistant. As he was talking, I felt very uncomfortable because of the kind of racist and sexist things he was saying. I felt like he did it almost so carelessly, and ended poking me a lot of times and bleeding. The only thing I didnt like was the Dentist making me uncomfortable. Its kind of ironic how a Dentist would be racist, after all this is a international community. But other than the Dentist, this clinic in bellevue was pretty nice.

I go here often, and usually for dental services. The staff has never been rude to me. My only complaint is that I feel like Im slightly choking on excess liquid whenever they have that suction tube in my mouth during dental procedures...and Ive never had a problem with that elsewhere. Maybe they need to place the tube elsewhere in my mouth? But otherwise, I appreciate the place.

The providers Ive met have been top-notch. The staff is slightly more hit-and-miss, where understanding sometimes gets lost in translation. However, the number of languages spoken by staff is truly amazing.

The staff are so kind and make you feel comfortable, the appointments are concise and efficient. Great clinic!

The person taking my phone calls is always very rude! ! Though she might not be from this specific location. ICHS should hire someone more more polite to pick up phone calls. However, I really like Dr. Winnie Lee there, otherwise I would switch to another home clinic and give one star to your clinic.

Took my son here for a wellness check and the staff were kind and welcoming and made him feel comfortable and at ease. I was quite impressed and will certainly return.

I’m calling for more then 30 min and nobody answer they give me the wrong appointment 😡😭

I want to give 0 star if I couldThe staff there is unprofessional and made wrong appointments for me. Which end up sending me a wrong bill.

The professional and meticulous service of medical and nursing staff provided a smooth physical examination.

I call everyday for more than half hour and I cannot reach them. They just put me on hold. Horrible customer service.

Receptionist behaved very badly. They took 30 mins just making an appointment. And also were not on the point they have told me while making one.. really really bad experience I ever had.

The doctors are nice but the rest of the staff including nurses are not very nice

Horrible experience. The front desk staff was very rude and disrespectful. I will never go back. Please stay away from this place!

Rude staff, huge hassle just to be seen after walking in with appointment, and they billed my insurance for things that werent even done knowing Im on medicare, all just to get a wart zapped.

Been on the phone for 1 hour to get information on appointment. kept on a hold..

Good experience with doctor Vogel!

Its intimidating but their really great there they care about their patents

Cool place no complaints

Worse experience I’ve ever had.

I like my doctor

Clean but not friendly.

Awful 👎👎👎

My mother and I have had a lot of horrible experiences here, pain not being taken seriously, having to fight to get your referrals for specialists they said you need,(took 13 months to get mine) one doctor in particular is insanely rude, but we got over that. Their newest fun thing is weve been trying to get my 16yo autistic brothers meds refilled from them for over a week. Its taken so long due to the doctor denying the refill 3 times he now has WITHDRAWAL SYMPTOMS. After calling in today, and after hanging up, the pharmacy alerted us the refill was denied AGAIN by the doctor. We went in to speak with them and they said the best we can do is an appointment in 22 days with different doctor. This isnt a narcotic medication, its one he was prescribed to take daily by this specific doctor that is now personally denying his refills, and not even allowing him to schedule a sooner appointment. This place is a joke. Do yourself a favor and stay far far away from here.