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Aero Rent-A-Car
12831 NE 14th Ct, Bellevue, WA 98005, United States
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Aero Rent-A-Car

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Al
Review №1

I highly recommend Aero Rent-A-Car. The staff is always so kind and helpful, the cars are always perfectly clean, and their prices are unbeatable. They are working out of a temporary office right now, but their customer service has always remained consistent. I definitely recommend calling ahead for a reservation as rental cars everywhere are in high demand. I cant say enough good things about Aero Rent-A-Car - I love supporting this amazing, local business!

Xi
Review №2

Very rude staff, no point to waste time with it

Li
Review №3

The staff is rude. Experience is bad

Ch
Review №4

I called last minute to rent a car when our car had issues and we were supposed to be at a wedding in a few hours! We were so grateful to Aero for helping us to get a car fast! We were so impressed, we will only be renting from Aero from now on and will be spreading the word to our friends and family to do the same!

Es
Review №5

Outstanding! I needed a van on short notice to haul things for my daughters wedding and it could not have worked out better. Very reasonbly priced which included up to 100 miles in the price. The service was good. The van itself was a late model that drove excellent, got decent gas mileage and lots of cargo space for things with tie downs. And even though i was a few minutes late like half hour on return cause of traffic they were pretty understanding. Good location in redmond. Will rent again from them as opposed to uhaul for certain things. May not work for all situations but for the circumstances it was perfect.

Ir
Review №6

Jason is a way rad dude!! My wife and I just moved here from Texas and Jason came to our rescue from all the other greedy and/or shady rental car agencies. Extremely good prices!! We got a 2020 Civic only 3k miles and still in new condition!! He’s working out of a temporary office don’t be put off by it. His father started the company 30 years ago and the service I received was the best in all my 30 years!! If you’re near the Renton/Seatle area, look no further. No insane deposit, great deal, no nonsense. We were in and out in 5 minutes. Thank you Jason!!

Ch
Review №7

We have used these guys for 30+ years and have always been extremely happy with their service

Be
Review №8

Everyone was very nice and helpful. The price was more than reasonable. The car we used was clean and there where no issues 😊

Ra
Review №9

Quick and courteous service. They communicated prices upfront, no surprises. I booked the car for a couple weeks, but had to keep the car a couple more weeks. They treated me with respect, both at the time of booking and at return. Very nice gentlemen there. Id book car from here again in future in a heartbeat.

Ca
Review №10

Its rather great and flexible. They open up at a reasonable time and dont close until quite late. They have quite a few car models for a very great deal compared to Avis or those higher end places, especially if youre underage. Pretty much all rental car companies wont even think about you wanting to use one of there cars until youre like 24-26. And if they do, trust that youll be paying out the wazoo. If youre into right-off-the-lot type of vehicle models, this place isnt for you. Also, sadly, they only have two stores in WA and only in WA. What makes it a sale for me is when I first found this place, I was 21. Usually at that age you either cant get a rental or you have to pay $200+ extra for it because they scary (For Enterprise in MS, the underage fee was about $250 extra. MS! One of the cheapest states to live in!). Nope, not here. Just need a drivers license and proof of car insurance and youre good. Ive been going to them for 3 years now. I pay about $460mo. for 3mo. for a car (dont quote me on the price, though). Compared to $760mo (even though our co. has a partnership with that particular rental co. and wed get a discount as an intern).

el
Review №11

Call Jay had spoke with John extremely courteous. Whitney wrote up my paperwork. Went out of her way to give me directions to rattlesnake ridge.I was so impressed I refer to other people that took car out for three days.

Ma
Review №12

I have rented vehicles at Aero Rent-A-Car for the past six years and I have nothing but great experiences on each and every time.Great service, great people, 100% recommended!!

Ta
Review №13

Had a great car rental experience here. Just wish they had more locations. Had to come from almost the boarder to get it. Otherwise it was quick and easy.

Je
Review №14

I cant recommend this place enough. Easiest car rental experience of my life. I came here first when my car was in the shop for repairs. Just got done renting an adorable and agile little Scion IQ for $15 per day. No major credit card required. I am local and we send all our visitors from out of town to Aero. Skip the Uber or Lyft. If you need to get around for a day, just rent one of these compacts from Aero. Easy, cheap, and fun!

Ta
Review №15

The folks who run Aero Rent-A-Car are the best in the industry!! They make life easy for you with courtesy service, best pricing, supreme friendliness, ultimate understanding, and prompt, consistent, perfect service!! So grateful to have found them and will be a customer for life!!! Highly recommend, youll be happy to find yourself renting from them! Call them today! Ask about monthly car rentals too!

na
Review №16

The price was good. But they dont have insurance with full coverage. Also they have miles limited.I hate them because, one guy will allow you to take car from there with a driving license

Ja
Review №17

I rented from them for many weeks after my car got totaled. They were very easy to work with and they have great rates. If I need to rent a car in the future I will go to them. I think sometimes the inventory can be limited so be sure to make a reservation if you know youll need a car.

Dm
Review №18

We couldnt find a car for our trip during Christmas break for less than 150$/day. Even Turo was about 100$ per day. Then we googled and found this place which is pretty close to Bellevue downtown and they had this little Mini for about 50$. They charge for extra mileage, but not that much and overall our experience was great. Highly recommend.

Io
Review №19

It was the greatest experience ever whit a rental car company! They were fear and the price was accessible and exactly they haven’t changed nothing! Truly recommend!

Na
Review №20

Fast service. New machines.

Re
Review №21

Been renting from these guys for years. Great place for affordable long-term rentals! Cars are always clean and reliable. Highly recommended.

Bi
Review №22

Recently booked a 12 seater van for our memorial day weekend trip to Oregon coast. The staff were so welcoming and eager to answer all queries we had. We got a a nice and clean car for us. We got couple of hours of extension on return as a nice gesture from them. Booking was was so flawless, very less paper work and we were out the door in five minutes. Overall such a great experience. We will be back soon to you guys for our next adventure.

Br
Review №23

Really great experience...prices were competitive, friendly fast service, and the car was ready and waiting when the paperwork was done. Spent maybe 10 minutes from the time I walked in to when I drove away. More cars than expected and they all looked new and clean. I was dreading going to the standard car rental companies and found Aero on a google search and would highly recommend to anyone!

Pu
Review №24

Awesome service, attractive price and friendly staff.

Ry
Review №25

Wonderful quick service!

Ci
Review №26

Excellent service. Good job guys.

Je
Review №27

Great rental facility with very friendly people. Jason is top notch and very easy going. Rented a convertible from them and their price could not be beat! I will rent from them again when in Seattle!!

Co
Review №28

Always a great experience renting here. The cars are clean and well kept and the staff are very friendly. Ease of rental is better than any of the national chains.

Ye
Review №29

If you need express checkout then this is a right place. It took me 3 minutes from “Hello! How are you?” to “Here is you car! Wroooom!”Awesome!Price a reasonable, cars clean and almost new.

Ja
Review №30

Best rates in Redmond. The savings are worth the trek from Sea-Tac if youre staying nearby. Good customer service too.

sh
Review №31

Affordable car rental prices for locals around! Great cars at good price.

Da
Review №32

Low prices for rentals. no hassle sales team. Very convenient for Microsoft main campus staff.

Mo
Review №33

Saved the day as enterprise rental company cancelled my reservation and was able to get a car in a short notice. I was surprised by the quality and low rates here. Their cars are clean and new models. Thank you!!!

Ah
Review №34

Reasonable rental prices and friendly front desk.

Pr
Review №35

I had a washington DL for a month before I rented from them and they provided me the car rental. Next time I called to get a rental they mentioned that they only rent cars with driving history with more than 6 months as required by their insurance. The practically missed it the first time I rented from them so if I would have a claim on insurance, the insurance would have denied it to me. They never mentioned this the first time even though I got insurance from them. They guy on the phone was also pretty rude about it when I was asking the availability of cars. Looks like a sign of poor management. Even though they have good rates, will definitely prefer enterprise anyday now. Wouldnt want to have an incident and find out their insurance doesnt cover because of some clause that they were not upfron about.

Sa
Review №36

They have very competitive prices and well maintained cars! Kudos!

Sa
Review №37

Reserved a Mustang, ended up with a Miata. I was incredulous that they considered this a similar car at first. Good thing the Mazda was actually quite fun to drive. This is a no frills, minimal hassle kind of place with decent prices. Just remember that youre reserving a certain type of car, not an exact model, and the difference can be pretty significant. Im a big guy, watching me fold myself into a Miata was comical.

Ma
Review №38

Cheap and best, but they dont accept for Indian driver license for renting car

Jo
Review №39

Cab in from airport to AeroRentACar, vehicle was ready to roll. We had a great rate, the car was clean, and folks were nice. Too pricey at the airport w the big players, buy local and got a good value. Thanks Aero! We will be back

Ju
Review №40

Jason is an absolute stud!

Hu
Review №41

We rent a car for a month from them. First day we didnt like the car and they changed the car without any question. After 15 days we had an accident that a car hit behind our car. We have just sent them the photos of the accident and driver info of the other car and they gave us a new car on the same day without any extra fee. Nice and friendly service.

Ma
Review №42

We very unhappy with this company. We had a quote and invoice for a 9 day car rental which didnt mention mileage. When we returned the car they charged us an extra four hundred dollars because they charged mileage. It was never explained or mentioned in the agreement we had.Plus to everything the customer service was extremely rude. I would never recommend to rent from this place.

Mu
Review №43

Have rented vans and cars there several times over many years. Always great rates and great service. Once I was overcharged but when I called they reversed the charge very quickly without much going back and forth.

Ry
Review №44

This place delivers on value. My family and I came in from out of town and were looking to avoid the Seatac facilities fee. Rented a Kia Accent for a week for 135 out the door. Comparing this with the cheapest I could get on any of the travel websites was 330 + tax. I would recommend this to anyone traveling on a budget. Two thumbs up

Ju
Review №45

This family owned place gives great service and their prices are better than the big agencies for specialty cars and trucks.

Br
Review №46

Friendly! Great service! I found these guys to be very accommodating. They will shuttle to and from the airport for a reasonable fee.

Jo
Review №47

Prices while booking and while pickup are totally different. scamster.

Wa
Review №48

We rented a Hyundai SUV from Aero in Seattle on Bel Red Road for 4 wks and returned it a few days ago. We made the reservation 6 weeks early based on the photos of available SUVs on their website. They took the reservation and then called us a few days before the pickup date to confirm. Their location is conveniently about 3 miles from downtown Bellevue, so a relatively quick Uber or bus ride (for Seattle traffic). When we got there, the car was exactly as described and very clean---even cleaner than some airport rentals weve had. The cost of the car was exactly what the reservation said with a full tank. There was no waiting. They took care of us right away. The car performed flawlessly. We brought the car back with a full tank and no dings but some mud prints on the door and floor carpet from the rainy days. No problem. They took care of us right away. We paid the agreed price. For a long-term rental this place costs half as much or less than the national companies and the service is tremendous. Thank you Aero!

Gi
Review №49

Employees were friendly, courteous and most certainly patient with renters who may be a bit scattered, which for me...is a plus. If Im rushing, inevitably I lose whatever it is Im looking for at that moment.I wouldnt have patience with me!! But he was kind, & I could see he was trying to help me thru my manic moment. Cant say enough what a BLESSING that was...mainly because most just stand there rolling their eyes..or making it clear that Im holding up the line. So...KUDOS Yall!!! & thankyou for making MY first experience with you a positive one!! Not only will I be back, but I will be recommding you to my friends!!P.S. The mileage thing is kind of a bummer...but your daily rental rates are LOW...so I get it. Also...You do a good job of putting that info EVERY where so it wont be missed.Thx again & will see you again soon!!K. Owens

Sa
Review №50

They tell you after hours drop is fine on Sunday but what they dont tell you is they charge you extra one day! When you complain about that all they say is its their standard procedure. I wont use them again as its their standard procedure to rip off their customers. Shame on them!!!

Mi
Review №51

Nice cars for very good price.My advice - get car for month term lease, thier cheapest way.I got my Civic for $495 for month (+ insurance and + milage above 450).Olny 450 miles included into rent, each next mile - $0.1, but I think its fair enough for that price.

Xi
Review №52

Fast and friendly customer service,cute employees..Hispanic ones though..😊😁

Sa
Review №53

They gave me a compact as midsize and quoted me 445 for a month charged me 515 for 2 weeks, terrible terrible customer service, 1 star is generous.

Ni
Review №54

Much cheaper compare to other Rental companies and great service.

An
Review №55

If you are expecting a vehicle for your weekend roadtrip then I highly dont recommend this place. I wasnt notified that theres an extra charge if I drove over a certain amount of mileages when I signed the paperwork in the rental, so I was very surprised when the bill came.Also, try to avoid toll bridges if possible as they would charge you the commercial toll, which is even more expensive than the pay by mail option for domestic vehicle. Like Fernando, one of the representatives in the rental, said You should use I90 instead, it is your decision to take I520!HA! As if you are my trip advisor, Mr. Fernando :)Last but not least, bad customer service. They could have patiently explain to me how the extra charges were calculated but instead, they gave me a very bad attitude. It went to a point that I felt unsafe staying within the store.In conclusion, I will never go to this place anymore.

Pn
Review №56

Trust Aero Rent a Car when looking for a car to rent, they will not let you down.

ma
Review №57

Great service, a lot of different rent options.

Br
Review №58

Excellent pricing and service with over 300 cars to choose from.

As
Review №59

Guy was super rude in talking, I simply asked if there is issue with car(except my fault like light on or hit) then they will support . But he is talking in loud voice to suppress my question and telling that other customer hit car and donor tell and we have car working for so long and it never happen . At in end when I said do you really interested to give car then he replied we donot have policy to support when car stop working .

Ma
Review №60

Fast and efficient service at low cost!

Ma
Review №61

Good folks renting cars

Ma
Review №62

Best car rental company

Ro
Review №63

Cheap rentals, good service.

Ma
Review №64

Their rates are extremely fair. It was half the cost of Enterprise.

Ca
Review №65

Good fast service!

Al
Review №66

Great customer service

Ar
Review №67

Very close to where I live. Small local rental.

Al
Review №68

Nice place

Na
Review №69

Great

Al
Review №70

Unwilling to give a good deal

ar
Review №71

Nice service

An
Review №72

Great price

VK
Review №73

Car rentals place!!

Lu
Review №74

Good people

AD
Review №75

Nice service

He
Review №76

Awesome

Ch
Review №77

Good

Information
55 Photos
77 Comments
4.4 Rating
  • Address:12831 NE 14th Ct, Bellevue, WA 98005, United States
  • Site:http://aerorentacar.com/
  • Phone:+1 425-562-1850
Categories
  • Car rental agency
  • Truck rental agency
  • Van rental agency
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:10am–3pm
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