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Mercedes Garage
1807 130th Ave NE, Bellevue, WA 98005, United States
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Mercedes Garage

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Ja
Review №1

The best in the business. Honestly, Im shocked to be writing these words. I love Mercedes Garage. Issues get resolved. Communication is stellar. And theyve actually invested in their relationship with me as a customer. They work with me, and happily fix everything I bring, large issue or small.I really liked the old service writer Adam, but the new guy is the best Ive ever dealt with in 30 plus years.Recommended without reservation.

Qu
Review №2

For the past +10 yrs Ive trusted Mercedes Garage because of their transparency, honesty, patience, competitive prices and most importantly, premium quality work.They go above and beyond on customer service and are flexible, providing options if you have a set budget.When you service your Mercedes here, itll always look better than when you dropped it off. Every time I pick up the car, Im impressed by how clean the car is, down to the wheels.I highly recommend them and hope you find them as helpful as I have.

Da
Review №3

Ask for a quote, talk to two people for the same transmission service but receive three different prices, each time higher. They told me that the price of the old model was lower, but the information provided has never changed.

Ty
Review №4

Always have a good experience servicing my E63s with Mercedes Garage. They get me on the schedule quickly, communicate well, turn around is quick and prices are fair. They are knowledgeable with AMG vehicles and I know my car is in good hands with these guys.

Mi
Review №5

Great price and service.

Ro
Review №6

Not what they used to be. I was told their main Mercedes guy is not working with them anymore but take it for what its worth. I dont believe a word they say. Took the car in after having misfire codes. Told them its either wiring harness or the computer. After 3 hours of diagnosis they said they checked the harness. Wire harness is fine so the computer has to be replaced. They quoted over $1000 for a used computer. Agreed to pay. Computer was replaced. Then they came back and said wiring harness is bad too and asked for another $2000. Total money grab. Told them to put the car back together w/o any more work done to the car. They said they would charge me another $750 on top just to put the car back together. Car is like a hostage in their possession now. Paid $1100 for the computer and towed the car back home while all the parts taken apart dumped in the trunk. Replaced the wiring harness. Now I have multiple computer errors on the dash. The computer has not been properly programmed. I was charged $150 just for programming. Sent an email. They replied theyd give my number to their programming specialist. That was 2 weeks ago. Nothing heard from them since. Its to the point that is best to take legal action.

Ha
Review №7

11/10 will come here again; the honesty and transparency when handling customers is first-class.Went there with a damaged rear mirror (both the housing and mirror) and its turn signal light not working.The guy stepped out, took a look, checked the housing and refitted it. The cable inside was replugged and the turn signal light worked again.Called the technician to see if any labor is needed. Tells my brother and me to order the mirror itself online and replace it ourselves (even taught us how to do it).From Mercedess quote of $1400 to possibly only $15. Anyone with a Mercedes should check this place out.

JA
Review №8

It’s PHu Chong, came yesterday for Mercedes service done, this place is amazing, professional friendly.Especially this guys, John Bui (JB) was super nice, i asked him so many questions but he answered all my questions and helped me out really friendly. Have Good experience! 10 star ⭐️ for this place

mi
Review №9

Poor service @ high price. At this price Id rather pay the dealership.

Lu
Review №10

As always prompt and great service.

da
Review №11

I simply will not go anywhere else for service!Adam and Brian followed up with me with everything they said they would and the shop has been extremely busy. I am constantly impressed with the years of service experienced with Adam.From my first vehicle, now moving on to my third, I have taken all vehicles (Mercedes) to Adam as my primary Mercedes advisor and mechanic from years back.Hands down, this is the place to take your Mercedes if you want dependable and honest service folks.

Yi
Review №12

I recently brought my 1998 ML 320 to Mercedes Garage in Bellevue for a maintenance service. Their service met and exceeded my expectations. Adam explained to me what had been done. Since it is an old car, they also checked other parts of the vehicle for me. They found some defects. Adam told me they were not urgent issues but recommended me to have them fixed in the future. To have a peace of mind, I brought the car to Mercedes Garage the next week. Adam listed all the replaced parts in the receipt and explained to me what had been done in detail. I was treated with courtesy. The prices were very reasonable in both times. I can feel the difference before and after the services when I drive the car. I am so happy that I have found a reliable garage for my Mercedes!

Ma
Review №13

Ive never been happier with any other shop. Whenever I take my car in for servicing or a repair I know my Mercedes is in good hands. The prices are reasonable and far better than if I took it into the Mercedes dealership.The service manager Adam has gone above and beyond expectations. I highly recommend Mercedes Garage.

te
Review №14

Just have my 2014 ML350 rear brake pad replaced yesterday here, the price is the same as Mr Adam quoted me through e-mail.the same service my dealer Lynnwood Mercedes Benz quoted me is triple.I am very happy and satisfy with their service, I will switch my car regular maintenance to here in future.I suggest every auto owner to do more home work when you visit your car dealer and compare their quote, most like the dealer charges too much.

cr
Review №15

Bring your car here, your problem will be solved please ask for Adam at front desk and Mike for mechanic. They will take good care of you. Great service and fast and honest.

Ks
Review №16

Love the service. Always fast and professional! My agent Adam rocks! Keep up the good work! Thank you.

Em
Review №17

Unbelievably excellent service and prices, every single time. Im almost reluctant to recommend them, for fear they get too busy. *laugh* Thank you!

Th
Review №18

Mercedes Garage at Park place LTD is the best place to take your Mercedes. There is not a more skilled and honest person in the industry than Adam Takayoshi and he has the most highly skilled and honest technicians working for him. They do better work at a lower cost than the dealer! It would be foolish to take your Mercedes to any other shop for service or repairs of any kind. A+++ HIGHLY RECOMMEND!

Ch
Review №19

Adam is the go to guy for Mercedes. Granted just had a oil change done. But was out fast and a quality job. Nice place. Will definitely be back for B service. Even corrected tire pressures.

Su
Review №20

Adam is awesome with great customer service and low cost for repairs. I had “check engine” sign on and he checked everything, topped off engine oil, brake fluid, washer fluid, ran diagnostic and then didn’t charge me anything!

Vy
Review №21

Ive been taking my car to Adam for 10 years already. Recently, I even switched my other brand car to Mercedes, because i was tired of dealing with mechanics. Now, I just bring both of my cars to this place and forget. Will be taken care with thoroughness and honesty. Also, Adam is always on your side, his goal is to save you money, not find ways to charge you more. Your safety is his concern nr 1. And most of all, he is simply a great person. Looking forward to having business with him, he is truly a gold.

Ji
Review №22

Took my RV in there for service. Adam was of great help in repairing my problem. Highly recommend them

Du
Review №23

Adam does great work, he is very knowledgeable and honest

Pa
Review №24

Scheduled an appointment over a week in advance. They couldnt take me in and suggested to come in a morning to leave the car for a day, for what was estimated as a half an hour work. This has not only ruined my day, but also my plans for the upcoming weekend. This costs me a lot, it would be cheaper to go to a dealer.

Ri
Review №25

Having six Mercedes going back to 1979 requires lots of attention. The Mercedes Garage has earned our loyal business! We have been seeing Adam, the owner, since 2005, and always feel he has taken care of our needs with honesty and integrity.I would recomend the Mercedes Garage to anyone driving a Mercedes!

Ra
Review №26

Great customer service

Ra
Review №27

I live in Bellingham. I will NOT take my vehicle anywhere except to Adams Mercedes Garage even if I have to tow it from Bellingham. Adam is a gentleman, a scholar and a very honest and experienced person. Kudos are in order to this extraordinary master mechanic and his repair facility.

Da
Review №28

Great mechanics, found and fixed my issues with minimal hours taken.

Ge
Review №29

Bumping up my review. 2 per-purchase inspections and a B service earns 5 stars from me! Check em out!!

Ha
Review №30

Bottom line is that this facility does a good job, fast and at a good price.

Da
Review №31

Adam is the best. Period.

Ma
Review №32

Really liked here

Information
24 Photos
32 Comments
4.7 Rating
  • Address:1807 130th Ave NE, Bellevue, WA 98005, United States
  • Site:http://mercedesgarage.com/
  • Phone:+1 425-462-2090
Categories
  • Auto repair shop
  • Auto parts store
  • Auto sunroof shop
  • Auto upholsterer
  • Car service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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