Theresa and her team are super responsive and knowledgeable. They were able to get me quote significantly lower than most other insurance company with even better coverage! Highly recommend!!

Theresas office is wonderful to work with. Brenda Peterson has amazing customer service and always follows through very quickly on any of your needs. Brenda has a great memory of past conversations that weve had and that proves to me that she truly does care about the customers. Theresa is also amazing to work with and will go above and beyond to take care of you. I moved to a different city a few years ago and it made it difficult to get to the office in Bellevue to meet with Theresa and she was willing to drive to my new city to meet with me to make it convenient for me. Now that is what I call amazing customer service! Thank you Theresa and Brenda! Youre the best

Theresa and her team are awesome! Super helpful and responsive- Lisa was very friendly and professional, she made it an easy process while working with them. Thanks Theresa and Lisa!!

Had an awesome experience with them. They were very responsive, diligent, and professional. On top of the great service, I was able to get the best quote/coverage with them as well. Would highly recommend!

Theresa runs a quality shop! Whenever I need questions answered or changes to my policy, I am always glad to call her office because the staff is always very very helpful, and just great to talk to. Its the ONE place I can call and not have to answer a bunch of questions before I talk to an actual person. I dont have to push a bunch of buttons, or speak to a computer before I talk to an actual person. This keeps the whole experience much more pleasant. Today I was helped by Lisa, who was really a big help. In the past Ive talked to Brenda, and shes great too. Keep up the fantastic work Team Nguyen!

I worked with Brenda Peterson on the LTC insurance/LTC tax that has been haunting many fellow Washingtonians. My experience is nothing short of amazing. I got exactly what I need by working with Brenda within 30 minutes. The conversation was transparent and instructions were clear. Highly recommended!

Ive been with State Farm Insurance as far back that I can remember - around 50 years. Every agency Ive worked with including Theresa Nguyen have top notch personnel working to address your insurance needs. Where the rubber meets the road is when you have a problem. They are quick to respond and fully address the situation at hand. I cant say enough good words about Brenda, Adriana, and others that Ive interacted with. Thank you again for your tremendous service!

I always have an amazing experience while working with them. The staff is extremely professional, knowledgeable and answered all my questions and concerns! I highly recommend them!

I really enjoy coming here and working with them, especially with Adriana! Everything was easy and thoroughly explained to me. Highly recommend!

Ive been with State Farm for a long time but Theresa has by far been the best. She is incredibly kind, empathetic, knowledgeable and I feel very supported by her and her team. Could not recommend more!

I had a great experience at this location. The customer service was good and professional and I thank Adriana for being informative and helpful with my questions.

Theresa and her team are very helpful and supportive. As a new immigrant, we feel easy to deal with related things with their help. They helped me actively deal with the insurance issue of my car scraping someone elses car, with my best interests in mind. They timely helped us update the insurance information brought by the replacement of the car. My husband and I highly recommend this team.

Had the best experience in transferring my auto insurance as I moved cities. Bella was the person who assisted me with this and made my experience smooth and hassle free. She went above and beyond and made sure I had the best possible options to choose from. She even suggested a bunch of local eateries around the area to go visit. I would recommend their service for someone looking to transfer or get a quote for a new auto insurance !

Theresa and her staff at State Farm have managed my insurance needs for quite some time. They are friendly, knowledgeable and incredibly responsive. Its nice to have these folks watching my back and taking care of the smallest detail. They even go so far as to suggest ways to reduce my costs. You wont be disappointed if you chose this team of professionals to manage your insurance needs!!

Theresa and her team are amazing and extremely helpful! Adriana was very sweet and took care of my problems. Would definitely recommend to others!

I loved my experience here, the service is quick and professional. Would honestly highly recommend this place!

Lisa Wu was awesome. Super responsive and efficient! I was actually very indecisive and went back and forth between my decisions of plan coverage. However, Lisa was very patient and nice, and changed my plan accordingly in a very quick/timely manner so that I was able to use my car insurance right away for my new vehicle. Thank you Lisa!!! You are awesome!!

They offer amazing customer service. And is the best! Thank you all who’s helped especially Theresa and Adriana!

Fantastic service by Nicole! Highly responsive and I had a policy in place in less than 24 hours for an imminent RV purchase. And the premium was very reasonable. Highly recommend!

Theresa is quick and responsive. It usually takes long back and forth before insurance policies are put in, but Theresa streamlined the policy I wanted and in one meeting I was almost completely set up!

Recently moved to the WA area. Brenda Petersen is very professional, responsive, and replied back very quickly. Excellent service and communications. Highly recommend.

Brenda was great to work with. Very patient and informative as I had many questions. We have several cars and rentals so our coverage was a little more complex then a single home/car. I highly recommend this State Farm office.

They offered great customer service, had friendly staff, and made it an easy process while working with them. I highly recommend!

They have been managing multiple policies for me and my family for years. Always responsive and hold your hand throughout any claim or questions you have.

Theresa and her team are amazing. They are responsive, professional, and so friendly. My family and I have had Theresa as an insurance agent for years and have always had a great relationship with her.

We have been with State Farm Insurance for several years, and the customer service just gets better and better. Theresa, Brenda, and Nicole are always there for us with any question we may have. They are wonderful and professional. You can’t go wrong selecting them with all your insurance needs.

Theresas team is awesome! They do a yearly review when its time to renew the policy premiums and go over any questions you may have. Special shout out to Nicole who previously answered all my questions patiently. Would definitely stay with them for the years to come!

My experience here was so friendly, service was amazing and I would recommend to all.

Recently moved to the WA area. Theresa and her staff were very responsive, and replied back on the same day, and I had what I needed by the next day. Excellent service and communications. Highly recommend.

I am involved in a collision. I called the office, Lisa and my agent Theresa are always there and they answer the phone calls very quickly, besides you can always get professional and timely support from them. From their words and answers you can tell they care about you as their customer, also they are very willing to provide info that is needed, they work efficiently and systematically. I definitely wanna give them a thump up and they are always my top 1 choice when it comes to insurance matters.

Theresa is a great team, very responsive and keen to find solutions as per your requirement. Even the State Farm customer service team was very prompt in resolving my issues and helping me get the right plan. They have ticked all the boxes in my journey of purchasing an auto insurance.

Bella facilitated a flawless transition from our previous insurance company to State Farm with this agency. She took exceptional care of our needs and attended to every detail with outstanding professionalism and genuine service. With her help we were able to streamline our coverage and find the best deal. We could not have been more pleased with our experience, and have confidence that we’re in the best of care.

They are always the best! Always got the responses fast and warm customer service. I will definitely recommend.

Theresa and her team are absolute PROS. Super friendly, responsive and helpful -- weve been working with them for nearly four years and theyve always taken really great care of us. We recently had a quick turn request to update our renters insurance policy and they responded very quickly and had our policy updated within 90 minutes, which made our whole moving process quick and easy. Absolutely recommend!

Very professional and responsive, Theresas office helped me move my policy between states and it was extremely easy! Thanks again!

Everyone that works for this branch of State Farm is incredibly helpful, supportive, and efficient. I recently bought a car (for the first time) and had many questions on what the process would be like to buy insurance and maintain a good status. Nicole Dalton was the agent who guided me through my thinking and helped me understand a lot that I did not know before. She is gracious, patient, and deeply knowledgable on so many levels! She made me feel more calm about what I needed to do as a first-time car owner and deserves great applause! Way to go State Farm!

Thank you to Theresa and Brenda for such a responsive experience and helping get me on the account quickly!

Tracy took care of my situation in a very professional and friendly matter. Her and her team suited all my needs and made sure I was getting the best service possible. I definitely recommend!

Theresa and her team did an outstanding job in assisting me with my insurance issues. Great communication and they were super nice. Would highly recommend!

Amazing service, I would recommend this place to my friends and others.

Theresa and her team are awesome. We have several rental properties and a complicated risk management portfolio that require a team who are proactive, attentive, responsive and mostly importantly, RELIABLE. I had to changed several agents several times because my expectations for service were never fully met until I met Theresa and her team. Im glad to add Theresas team to my team, as they make my job easier and I have one less thing to worry. I know they will take care of matters that require immediate attention without me having to remind them. A++. Highly recommended.

Weve been pleased with the service weve received from Theresa, Brenda, and the rest of the team. Theyre friendly and responsive and we would recommend them without hesitation.

Weve been insured with this office for years. We have our home, auto, and now travel trailer insured through State Farm. Never have had a problem. Always quick response. Claims have been taken care of quickly and attentively.

Theresa and her team provided great service in my case, they were very knowledgeable and reliable to work with. I was very pleased with the timely response I received. Highly recommend!

Theresa and her team are amazing people. Always looking out for their clients. Quick to respond and super informative. If you are in need of insurance I highly recommend Theresa and her team.

Teresa and her whole team was very helpful in my situation. They were kind and were able to quickly find the solution to my problem in a timely manner. I recommend this place to everyone.

Theresas team reached out to me to check and see if I had the best possible coverage for my auto insurance and to go over a couple of their other policies.I had a phone appointment scheduled but I totally didnt read the full email. So I went in and Bella was able to sit down with me and go over a few things. She was super kind and very informative. Such a pleasure to work with! Going to be looking into life insurance with them!

Have been a customer of State Farm for the past couple years. Their service is professional and efficient. Whenever I have a question, I can hear back from them within an hour or so. Would highly recommend them!

Theresa and her team specially Bella have been very responsive and professional all along. Highly recommend them.Rajeev

I highly recommend Theresa and her entire team. I met with her several times to discuss long term care and she also held my renters insurance while I lived in WA. She is knowledgeable, professional and obviously cares about her clients. Her entire team is very responsive and has impressive follow up! If you are looking for a someone to talk to about any type of coverage i recommend Theresa and her office.

Great team! You get the quick response and detailed info.

Theresa and her team are excellent! Ive always found them to be professional and responsive to inquiries, and have even reached out when my policy was eligible for bundles or deductions in my monthly premium. Definitely recommend working with them in you live in the Seattle, WA area!

Excellent group they got here. Everyone is kind and informative. They are always willing to assist their clients’ satisfaction. I definitely recommend Theresa and her team!

My agent, Lisa Wu, is the best! Lisa is professional and a pleasure to deal with. Always has the answers for me and is quick to respond to my emails and phone calls. Lisa is one reason I remain State Farm customer. Lisa you ROCK! Good Rates on my insurance needs, too!

Very fast and patient service. Needed to make a change to my policy and it was taken care of swiftly with no issues.

Responded almost instantly and provided me with all the help I needed. She’s honest and kind which is exactly what you need.

Theresa was very helpful and supportive when I got in an accident. Very friendly team, exceptional customer service, and overall execution. I 100% recommend Theresa and her team.

Excellent team, professional and very much customer friendly. They really care about their customer and always try to help customers in some way. Theresa Nguyen, Bella Rashid-Le Bars, and Jasmine Tran are the most helpful and best people to deal with. I highly recommend Theresa Nguyen - State Farm Insurance Agent.

The people at this agency are so easy to work with and are really caring about making sure that we have the proper coverages. Theresa had a lot of good ideas about how to make sure we were properly insured. They check in periodically to see if any of our insurance needs have changed. Theresa and her staff are fun and friendly and professional. I think she might be the best State Farm agent Ive ever had!

The staff here was so incredibly helpful! They were super speedy getting me a quote & very knowledgeable. Everyone I interacted with was professional & very kind!The team provided me with more information than I requested to make sure I was totally & fully covered. Will definitely be returning here when I need more help.

Theresas team reached out to review our auto, homeowners and umbrella policies. She carefully explained options to either save money or assure we had the proper coverage levels. She explained why policy costs changed, mostly down or net zero. The staff has been friendly, professional and responsive. My prior company never offered these policy reviews. I highly recommend Theresas office and State Farm.

A pleasure to really work with. Excellent staff and quick to reply to my emails. Very informative as well, answered all my questions and made sure i wasnt confused about anything!

When I found myself suddenly widowed, I realized that I had to look at my monthly costs--especially for insurance rates. I switched to State Farm....but sadly, due to Covid or some other reason I found myself transitioned to an entirely new group. I was concerned and skeptical at first because I had established a caring, personal relationship with my agency. It was with great relief that I soon found this group--especially the very diligent. professional, and kind, agent Nicole took care of the transition and all my concerns.

I have been with Allstate for 3+ years and I just got a new 2018 VW but Allstate was quoting me so high!I then began shopping for quotes, Statefarm gave me such a cheap full coverage rate, signing up was super fast and easy! I am saving so much money! Highly recommend! Cant wait to sign up for drive wise and save more money!Thank you Brenda!!

10/10 service. Employees treated me with the kindness and utmost respect. I was greeted kindly when I came in. I 100% recommend people to come here.

I have several policies with Theresa and her office has always been a pleasure to work with! They respond quickly to my emails or calls and always present to me my best options for coverage. I would highly recommend them!

Everyone was professional and answered all my questions. They all very super helpful and I would definitely recommend here!

Great team! Everyone was super sweet and informative. Always willing to answer questions and reached out to suit my needs:) would definitely recommend Theresa and her team!

The staff was very nice to work with and very friendly. All of my questions were answered, they were super helpful and gave me lots of good information!

Amazing customer experience! This is the type of service I’d like to see in more businesses. Everyone was friendly and informative.

Very friendly. Easy to work with.

Very quick and responsive. Competitive prices. Great service!

Theresa’s team is amazing, very responsive and great at communicating the various discounts offered to me.

10/10 would recommend to a friend or family member! They were sincere, knowledgeable, and super helpful with every question I had.Thank you Theresa & Team!!

Love how easy they make it managing all my policies and responding to inquiries. Simply the best.

The customer service is excellent!

Theresa and team are amazing. They are very friendly, responsive and are always so helpful when I have questions.  I highly recommend going with Theresa for any insurance needs.

Theresa and her team are very friendly and gave me the clarity I needed regarding my policy. Thanks again!

Theresa and her team were great to work in helping me get a quote efficiently. The team was professional, friendly and responsive to all my questions. I am very satisfied with my experience!

Fast and professional service.

Theresa and all of her staff have always taken great care of all my insurance needs. Ive received consistent prompt, friendly and professional advice and swift completion of all policies. I love the touches of Birthday and Holiday greetings! I would never consider another group, they couldnt compare!

The people here are great and professional! 10/10 would recommend

Theresa and her staff are great. They are very friendly, helpful and responsive. Theresa helped me set up my home, auto and life insurance with State Farm. I highly recommend.

I had a very professional, comprehensive, and positive experience here! Bella was attentive and friendly as she ensured that all of my requests as a customer were met. I am very happy with my quote!

Honestly overall such a good experience, working with the team made the whole process so much easier. I was used to endless calls and pushy selling from providers but could really tell that here they cared about getting me the plan that fit best!

Great service from Theresas team! Bella was very warm and friendly - and we had a quick response time for our requests. They are very responsive and answered all of our questions. We are very happy with our quote :)

Theresa and her team are very helpful and responsive. You can tell they care about their clients, I highly recommend!

Best place for my insurance needs. They have been nothing but helpful and responsive. Couldnt appreciate them more for being as proactive as they are. Love the attentiveness from this office and staff. Hope you guys are healthy and doing well. Thank you for checking to ensure my family has been as well. Keep up the great work. I highly recommend to anybody who thinks they are over paying, having problems, or simply shopping around. Cant go wrong here.Just an update to my post 8 months ago. Honestly nothing has changed except that fact they continue to improve on how they exceed every expectation above and beyond. Very transparent. Everytime I have to reach out or vice versa, they are always a pleasure to work with. Doesnt really matter who talk to. They are all very respectful and attentive to what ever you my be seeking out of your policy, with out making you feel sold or taken advantage off.

Both Theresa and Isabella helped me with a new life insurance policy. They were both so helpful and efficient. I strongly recommend this agency to everyone. Thank you again.

Outstanding customer service, speedy quote, superb professionalism, and a very friendly interaction on all levels. Would recommend to anyone interested!!

The team was incredibly helpful and attentive, constantly working to ensure customer satisfaction. Wonderful to work with!

I spoke with Peony first when I contacted Theresas office. She was patient and explained all the details to my husband and self. We moved from Illinois and needed to convert to a Washington policy. They made it easy. Insurance is very necessary but hard to understand. It is something we would rather not deal with but a of coarse that is life. I have enjoyed the experience so far with this office. Theresa seems very nice as well. I would recommend them for insurance needs in the area.

The staff is super nice. They are ready to answer any questions that you may have. Its really a great experience!

Great customer service!! Especially in hard times like this!! Everyone was so friendly and helpful :)

Bella Rashid-Le Bars was extremely helpful, knowledgeable, patient and super efficient. Great customer service and great rates as well!

Most of my work with this office has been through Nicole. She has been incredibly helpful and informative of my options for my car and renters insurance and beyond. They have been working to make sure that I am having good coverage while saving me as much money as possible. I highly recommend!

Be patience to answer our questions and provide a good service.

Theresa and her staff have been nothing short of amazing in the years that I have known them! When my husband moved to Washington ten+ years ago, Theresa was there for him every step of the way. As soon as he and I started our adventure down the aisle, Theresa was there, always keeping our future needs in mind. I was recently rear ended, but Brenda made sure to check in on my status and make sure I had everything I needed, even though I was going through the other insurance agency.Theresa and her staff genuinely care for each of their clients and I am so thankful to call her our agent and know that we are in good hands, now and in the future!

Bella was super friendly and knowledgable in providing me with an auto insurance quote. Overall fantastic service!

Very poor customer service and extremely disappointing. Theresa skipped TWO of my scheduled appointments. Do not recommend.