In the 20 + years Ive been driving Ive never come across an agent that will bend over backwards, even the day before a holiday, to make everything right for you. Jeff is by far the single best agent you will ever find. If you have a problem, trust me he will do absolutely everything in his power to correct the issue. Thank you so much Jeff for all of your hard work and dedication. My family and I truly appreciate all you do.
Jeff Gotch is above and beyond any agent youll meet. Friendly an actually one of the nicest people you will ever meet. The staff is amazing. Been with Jeff for 22 years. The customer service is genuine. And they care.
I had reached out to Jeff to switch from another insurance company to State Farm and he was very responsive as he called right away to discuss my options. We talked for hours getting policies squared away from Auto, Home and Life Insurance. If anyone in the Omaha Metro are needs a great Insurance Agent just give him a call. It will be the last call you will ever make to find an agent as intelligent, knowledgeable and down to earth as Jeff is!
He was great and everyone in the office was always very helpful. Very recommended.
Thank you Nathan, sorry said Anthony the first time, but its Nathan !!!!I live in another state and am not even a current state farm customer, yet I have received absolutely amazing, top notch service. My car was involved in a hit-and-run accident, didnt realize I needed a new title without lien because I had paid it off back in the late 2000s. I thought my title was with 2 other organizations and it was with State Farm. Anthony, at this office absolutely went above and beyond in helping me get to the right people for my title. This actually took quite a few steps because it was so old and the conversion of paper to digital even for the Nebraska state agencies was rough, as they also did not have anything. Thankfully Anthony stepped up to the plate during the crisis. I want to mention I am NOT a current State Farm Customer again, but he still went out of his way to take care of me. If you want good people that care about you, are honest, and quick to handle business, then these guys are your place to go.
Always very helpful staff. Very much appreciated.
Thank you Nathan for your outstanding customer service today, its greatly appreciated. You were polite, professional & efficient
I cant say enough about Jeff Gotch as an insurance representative. Our home was destroyed by the 2019 flood and Jeff was helping us with our insurance needs within hours after the flood started.Jeff goes the extra mile for all of his clients. He even offered to help sandbag our levee.By far the best insurance representative I have ever had the pleasure of doing business with.He treats his clients as friends and always has the time to listen to your needs.
I have been a State Farm customer for the last 35 years. I saw many agents come and go. I have to say that all the State Farm agents Ive dealt with were very good. However, the very best agent Ive dealt with has been Jeff Gotch. You couldnt ask for a more enthusiastic, caring, knowledgeable, friendly, understanding, and detail oriented agent. When you call Jeff with an insurance question, he takes the time to make sure you understand the answer. He never says Ill call you back with the answer or Ill research that and get back to you because he always knows the answer. His answers to my questions have always been thorough and accurate. He takes the time to know his customers and goes the extra mile(s) to ensure their insurance needs are met. There is no question about it, Jeff is an outstanding agent.
I love this office! Even though I am on the opposite side of town, I still choose to drive to this office because Jeff has been loyal to my family since 1997. Nathan in the front office is absolutely fanastic - friendly, caring, knowledgeable, determined, always willing to answer questions, and good with critical thinking when problems arise. Appreciate this team!
Undoubtedly, Jeff Gotch is the best insurance agent I have ever had in my life.(I am 70) He is enthusiastic, friendly, very thorough in covering all the details of our coverages, and he is as professional as they come. Recently, Jeff met with us to review our coverages and it reminded us of additional insurance we intended to add, but hadnt gotten around to, so we were able to add this as well. I heartily recommend Jeff as the man who can meet all your insurance needs. He is not pushy, but will provide you with all the information you will need to make intelligent decisions about your insurance needs.
Our family has been a customer of Jeff Gotch for over 37 years, We have a great relationship with Jeff and his staff. Recently I had a problem with a mistaken identity with another insurance company. After explaining my problem with Jeff, he and I spent the afternoon straighten up the problem. Jeff really cares about his clients.
I just signed up with State Farm in early September, and we had a claim with a rented van in California. I was told by others that my insurance company would probably not cover damage to the van. I was fortunate because my agent advised me wisely as to the coverages I should carry. Because I listened to him, the van was covered and my $500.00 deductible which I had given to the van rental company was returned by State Farm. I was extremely impressed at how efficiently and quickly the claim was covered. I am so glad I switched to State Farm!
We are very happy with Jeff Gotch as our insurance agent. Jeff has always been so helpful and sincere. He has exceeded our expectations whenever we need to file a claim or changing our life insurance. I recommend him to all my friends and family.
Heathar and Susan are incredible workers and are always super friendly and nice to me. They always help me with any issue big or small, and I always get the feeling that they genuinely care about me.
Jeff has been our insurance agent for almost 20years providing our auto, home, and life insurance policies. He is willing to work very hard to make sure you have all the coverage you need to keep you and your family safe. We moved last summer and Susie his office manager worked really hard to assist with a short term renters policy and a new home owners policy. This isnt something that some companies will deal with but she took care of it all and made it very simple for us! She took alot of extra time explaining the coverage we needed. I recommend Jeff Gotchs office because he and his staff will take the extra time to make sure you understand all of your policies and be sure you have the coverage you need. They are wonderful!
We have been customers of Jeff Gotch since returning to Nebraska in 2011. We have our home and cars insured through his office in Bellevue, Nebraska. He provides excellent service in a friendly and caring manner. When we filed a claim after a car accident, the service was fantastic. Our car was repaired to our satisfaction and we havent had any issues since.
On May 19th of this year we experienced a lightning strike at our house in Plattsmouth NE. There was a fire with water damage to the house basically forcing us out of the house. We called State Farm Ins and reported the incident. They immediately placed calls of assistance to our Agent and others of State Farm. They placed us in a Motel for the night and proceeded to assist us in getting the house fixed and livable again. I was very impressed with our Agent, Jeff Gotch, and State Farm on their response, caring, and attitude in helping us get on our feet again, fixing the house, and assisting us in anyway we needed. Ive been a client for a very long time but this instance was very rewarding to me and my family that shows that State Farm Ins Co and their Agents care for their clients. State Farm is the insurance to have and Jeff Gotch is the Agent everyone should have for their needs on insurance.
Jeff is an outstanding agent and always steers me in the right direction for all of my insurance needs. I appreciate that he takes the time to make sure that everything is accurate and complete.
Great experiences in working with him and his office. He not only helped with policy reviews but also explained other options and helped us make the best decisions for our familys coverages.
Great customer service and nice and friendly
These people are simply amazing!!!
Good people really work for u.
I had a problem with a quote and the agent personally called to make sure I was satisfied.