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Steve Ward Allstate Insurance
2905 Brown Trail Ste A, Bedford, TX 76021, United States
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Steve Ward Allstate Insurance

Comments
Ka
Review №1

I have had my insurance through this agency for several years and they have been amazing to me. Abby has been a big help through changes Ive needed to make. I highly recommend Steve Ward.

Da
Review №2

They are ready to help at a minutes notice. Always professional, friendly, and informative.

Mi
Review №3

I am not native speaker, hopefully you all could understand. I had my insurance with Steve more than 7 years. He was very friendly and helpful. I got involved in car accident, someone hit back of my car last Wednesday. I called 911, I exchanged the insurance information with other driver, and Ive been contact to other driver’s insurance company on and off. I called the office two times last week, one gentleman answered phone call with a lot of patience. He was nice and friendly, he guided me to file the claim with All State side. I called today, Sandy answered the call, I know Sandy worked there for long time, and I expected she is very professional and helpful. I only had few questions, the gentleman I talked to said the All State claim department will call me within 24-48 hours but no one called me yet. If All state will reach out to another driver’s insurance company. I have claim number from other insurance company if all state needed, and if they need me to send car accident pictures. To be honest, I have no idea how insurance process works, that’s why I need to call to figure out. Sandy seemed like on rush and had no patience at all. I am not sure if she is work from home or something, I could hear TV very loud on the background. She was rude and yelling at me after a minute. Very disappointed experience, please don’t expect your customers know everything like you do, and please have more patience when customers ask reasonable questions. No reason to be rude.

Da
Review №4

Been with Steve ward for close to 5 years and I dont plan on ever leaving. Beverly is amazing at handling things for me, totaled car for the first time and she helped me through everything very patiently. These people really make insurance needs extremely easy and I would highly recommend them.

Am
Review №5

I had the pleasure of speaking with Kevin Farmer at Allstate and he was the best! He made the whole experience easy breezy! He is very responsive and knowledgeable. He got me a great rate. I highly recommend him!!

No
Review №6

Very appreciative and thankful for Steve Ward and his agency. His staff is very professional and always answers the phone with smile. Steve Wards agency cares for me and my family and only has our best interest at heart. They are not only an insurance agency, my family and I are proud to call them our friends!

Je
Review №7

Steve Ward Insurance has been a breath of fresh air, insuring our House, Auto and RV. I think it is important to have a local representative giving you the customer service you expect to receive...you are paying good money for protection; I find the Steve Ward Agency has great customer service! Also the local representation is important...why talk to a stranger 1000 miles away - Steve is just up the Street, in your hometown and he sure seems to care!

De
Review №8

Steve Ward and his office staff are the best people to do business with. Give them a call for all your insurance needs

Ph
Review №9

Ive been insured by them for over 20 years and theyve always taken care of me in the best possible ways and keep my cost low.

Ra
Review №10

Ok, every single person at this insurance agency is polite, professional, knowledgeable, and goes the extra mile EVERY. SINGLE. TIME. Especially Beverly! I have been unfortunate to have my car stolen and despite this very stressful situation, Beverly was the angel on my shoulder. Seriously, she was patient and walked me through every step of the process...listened to my concerns, at times she was like my therapist. I honestly recommend them to anybody and everybody for your insurance needs!! Others I’ve talked to that deserve a shout out are Sandi Spivey and Steve Ward too, all have been so pleasant to work with!!

Al
Review №11

Great place. Knowledgeable.

Ki
Review №12

I saved a lot of money on my car insurance by switching back to an Allstate of mind... Yay!!! Thank you Rachel

Na
Review №13

Steve is an compassionate honest caring Loyal insurance Represenativel

Al
Review №14

I switched to Steve Ward Allstate insurance after being with another large insurance company for both my home and business insurance policies for over 15 years. Not only did they lower my premium but their staff are so professional in responding and following up on my insurance needs.

Br
Review №15

They are the best !!!!!!

Information
11 Photos
15 Comments
5 Rating
  • Address:2905 Brown Trail Ste A, Bedford, TX 76021, United States
  • Site:https://agents.allstate.com/steve-ward-bedford-tx.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 817-498-3749
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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