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Maria Golseth Allstate Insurance
2128 Parkwood Dr, Bedford, TX 76021, United States
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Maria Golseth Allstate Insurance

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R
Review №1

Nicest people you will ever meet. They really give me a secure feeling because they actually do care about people. Thank you for being so personable Britney . I am very happy with Allstate as my insurance company.

La
Review №2

Good rates and coverage, HORRIBLE service. No communication, 60% of inquiries are ignored, they tell you something will be done in 2 days (corrections to policy details) and it takes 2 weeks, and then still isnt done right.

Lo
Review №3

The staff has always been very kind friendly and extremely helpful to me. Ive been with the Goldsaithe agency for Years and have been happy with the service.

Ce
Review №4

Awesome service! Chris answered all my questions, he is very knowledgeable and professional …y habla Español también.

Ga
Review №5

I moved to a different state and they quoted me one price only to charge me hundreds of dollars more than agreed upon and push back my payment to the the day before rent is due rather than the 20th like I was told. This is the 2nd time they screwed me and Ive only been with them for 5 months.Update: We worked together and came up with a solution 2 says after I made this review. They brought my payment down to what it was supposed to be and gave me a loyalty discount. Im glad we were able to come to work it out.

Ma
Review №6

Great company. The will work to find the best deal out there. Especially Brittney. She is awesome.

Pr
Review №7

The office of Maria Golseth: Allstate Insurance always go above and beyond to keep their customers happy and Ive never had a moment of disappointment and/or unsatisfactory customer service all through my visits. Near or far, this office will always remain my preferred location for anything insurance related in the DFW metroplex.

ki
Review №8

This agency is about as good as it gets for my insurance needs. Love the convenience of their online billing and price and the ease in which the whole process was made simple and tailored to my situation. No hype or pressure either. And the customer service is top notch. For the few times Ive called, everyone was friendly and professional and handled any questions on the spot. I also love the fact that they contribute to the community, not just as a corporation or a business but as real folks getting involved. All in all, this is the best agency Ive ever dealt with. You cant go wrong by checking them out

Ky
Review №9

If you want an agent whom truly cares about you and will help you find the insurance needs for your family then Maria Golseth is the best! She gives great advice and doesnt try to sell but just give you advice. Then you can make the choices necessary for your own situation. I highly recommend her!

Su
Review №10

Maria is by far the best insurance agent we have ever had in all of our years relocating around the US. She is friendly as well as her staff. Maria goes that extra mile and we love all her info that she sends to us. She makes us feel in good hands

Ma
Review №11

I have been with the Maria Golseth Agency for over 5 years. They have great customer service. They answer calls immediately and either give me the answer on the spot of call me back within the day. Maria personally gets involved at least once a year to review the policies and make suggestions on how to save costs! I vote for this agency and recommend her to my friends. Best, Matt

Ro
Review №12

My dissatisfaction has more to do with Allstate I suppose than the individual agent or reps in her office, but my experience is that this company will take every opportunity to raise your rates on either home or auto. Theyll initially find a way to give you a lower price, but you better be diligent when your policy is nearing expiration because they are guaranteed to raise your prices. You can negotiate back and forth but it becomes a hassle doing this every 6 months to a year. Mostly the reps in this agency have been helpful, but today when I cancelled my policies, the rep I spoke with said she was sorry to see me go, and sorry that I (the customer) didnt call her back after she left a message to try to help me with my pricing. In other words, she is sorry because I the customer didnt fulfill my responsibility in giving her a chance to negotiate as if I have such an obligation. That response from her was a bit disappointing to say the least and seals the deal for ever doing business with Allstate again.

Li
Review №13

Agents are all very polite, thorough, knowledgeable and respectful. No question I’ve ever asked was left unanswered. There was no“eye rolling”, sighs, or indication that my questions were dumb. They were all answered in a manner that made me feel “glad you asked that”. Great team!

Ty
Review №14

Quick, easy, and saved a lot money! With one simple phone call I was able to get renters insurance along with having my fiancées engagement ring 100% insured while saving real money from switching from a competitor. I was covered that day of the phone call. Quick, easy and saved good money. Simple as that. Theyre the best!

Ja
Review №15

Agency always very helpful been client for many years might be able to get lower insurance but you get what you pay for here I get Service and peace of mind. Very happy with them.

Ca
Review №16

Maria is a super great agent. My mother and I have been using her for many years. She always provides excellent service. I definitely recommend her

Je
Review №17

I am hoping that Maria will make this right, as the service I am receiving from her team seems as if they are disinterested in serving the customer and doing what is right and ethical.An issue that is less than $50 to reimburse... I hope the value of the company is not compromised by less than $50

Jo
Review №18

The service is great and affordable. Very informative and friendly. Would definitely recommend to family and friends!

Li
Review №19

I would recommend this agency if anyone I knew is looking for insurance, either car or home. They were very helpful when I moved and needed to switch everything over to a new address. I do appreciate that, it helped moving a little easier. Thank you

J
Review №20

Very consistent when you resign a new contract but it was difficult contacting anyone for other insurance services. My insurance went up and no one had a clue why. Seems a bit of lack of communication in this office is common. Watch your rates!

jo
Review №21

I have been a client of the Gosleth insurance agency for the last 23 years and have only been to the office once. All my business has been cared for over the phone promptly and efficiently by friendly and professional staff. Personal service is ultimately what is important to me and they have always delivered.

De
Review №22

Love the Golseth Agency. Good honest people. I would recommend them to provide you with an awesome insurance experience.

pa
Review №23

My experiences with the Maria Golseth Allstate Agency have always been extremely positive. My various claims have been promptly attended to as soon as reported and thanks to the enthusiastic and competent staff members, none of my enquiries were considered too trivial to answer. I am very satisfied with the handling of my Auto and Household Allstate policies by the Golseth Agency and I would highly recommend their services to others. P. Westerlage

Ma
Review №24

Excellent care and concern for the needs of our family. Maria Golseth Allstate Agency sets the standard for insurance companies across the nation. Superb professionalism while maintaining a personal touch with your well-being and security at the center of concern. I strongly recommend Maria Golseth. Good Hands indeed.

Mo
Review №25

This is one of the best insurance agencies i have worked with. They are professional and effectively respond to customers queries in a timely manner.

Da
Review №26

Great service as well knowledge on cutting cost saving members money while providing the highest coverage and protection to members.

Ca
Review №27

Allstate is the best with premiums that you can afford, the office of Golseth insurance helps you understand your policy and picks the perfect plan for you and family, always friendly and prompt, would highly recommend them.

Cy
Review №28

Every one is friendly and helpful on a consistant basis. They strive to find the highest coverage at the lowest cost!!

Ji
Review №29

We have been very happy with this agency for twenty four plus years, and we have no plans to change!

Ro
Review №30

Very responsive and competitively prices insurance provider. I have not been disappointed by the service and I recommend this location to be your new insurance company.

Ad
Review №31

I like to call them and recognize the person who answers the phone and have them recognize me. The Golseth team does a great job resolving my issues when I have them.

Le
Review №32

I have used Allstate Ins. for over 60 yrs. I have had no problem at all.

Ph
Review №33

Gave me an auto quote, using Not At Fault incidents with my current Ins. Carrier in order to increase your Premium costs. Terrible business practice.

co
Review №34

Customer support is lacking at Maria Golseths officeI have requested last Friday a couple of changes on my policy through the Allstate portal and received immediately an email that an insurance agent will contact me within 24 hours. Tuesday at noon I called in and was told that no request has come in through the email and that nothing can be done until I give them the details again (this was Jennifer). I promised to call back later with the VIN and details.Just a couple of hours later I got an email that my insurance rate is going up for some reason so I called in and talked to another person (Ricky) and was told the error is due to addition of the new car without the subtraction of the car it was supposed to replace. However I was told the two operations cannot be done in the same time so she will take care of one that day (subtraction of the old car) and will process the second one asap but should call on Thursday if I do not see it on my policy.Fast forward to Thursday, I checked my policy and I only have one car insured. So I am calling again and ask to to to Ricky but she is on another call so Heather takes my information and passes me along.Now this is starting to get funny (but not ha ha): I am already slightly irritated because the cost of the insurance has gone up all these years but seems that other carriers have better pricing and even though I have been with AllState for more than 7 year that I can remember (maybe even more), I do not ever recall any agent of their to EVER have contacted me to review my account and possibly offer me a better deal or service.So I voice my opinions and Ricky comes back to me to tell me that I shouldnt worry because (even though she does not like to tell customers this (sic!)) I am covered for 30 days when buying a car so there is no rush to get these things done...I proceed to voice my concerns about the timeline of this problem and the fact that I got all the emails from AllState but it seems they do not get any and I have to continuously follow up, but Ricky doesnt seem to be affected by this, she simply replies:We have a 10 million ledger so we gets lots of emailsIn other words, I really do not care about your account that much.Oh well, I get the message loud and clear Maria Golseth. If you are not interested in servicing my account, I will take my business somewhere else. It seems that none of your agents are really trained to deal with ordinary people like me so, why bother?UPDATE 05/01/2017:I called in to cancel my policies with this office and was told I will have to send a request in writing. Funny how they take your money right away over the phone but when you want to cancel you have to send a request in writing.I did email April while we were still on the phone.Nobody was interested why I am cancelling the policy or what went wrong so they can address it.And also, the message I left on Maria Golseths cellular was never returned.I would stay away from these people. They are only interested in taking your money.

Jo
Review №35

Maria and her team are friendly, smart and responsive. After 20 years with another carrier, I am very glad I changed.

Sa
Review №36

Courteous staff and excellent service!!

Ju
Review №37

Very helpful and responsive!!

Information
20 Photos
37 Comments
4.4 Rating
  • Address:2128 Parkwood Dr, Bedford, TX 76021, United States
  • Site:https://agents.allstate.com/maria-golseth-bedford-tx.html?utm_source=GMB&utm_medium=Website
  • Phone:+1 817-540-1133
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Life insurance agency
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:8:30am–5:30pm
  • Tuesday:8:30am–5:30pm
  • Wednesday:8:30am–5:30pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8:30am–5:30pm
Service options
  • On-site services:Yes
  • Online appointments:Yes
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