The buying process was super easy and painless, our salesman Happy Hager made sure they could fit our needs before having the finance office run our credit application, and asked us what we wanted before showing us anything. The finance lady Angela was so good to us and truly made the impossible happen, and explained everything to us and was actually able to get our payment and interest rate lower than expected. We will most definitely be returning customers!

Want to thank Ronnie McCommas for his help with our new truck! We appreciate everyone at L&S and I would highly recommend them to anyone looking for a new Toyota. No need to go out of town when you get such good service locally!

Brian Hodge in the Service Department is hands down the best! He is always so polite, attentive, and really works hard to get me whatever I need. He is definitely an expert in his field. I recommend all friends and family to go there because he is trustworthy and provides a great customer experience. A+++

Dealership was 5star all the way! From the presentation of the location to the friendly staff! Thank you Corey for going above and beyond with your great service.

Always friendly and helpful! My salesman, Garrett, was there for me through my cars battery issue and didn’t hesitate to help once! Would gladly recommend L&S Beckley to anyone who wants a new car.

We have ALWAYS had a great experience with L & S Toyota! Very friendly salesmen and finance advisors. My Toyota Highlander is the third vehicle we have leased from this dealer and we will never go anywhere else. We highly recommend L & S Toyota!!

Very friendly & helpful staff.. it was a great experience purchasing our new vehicle from your dealership!

Staff was extremely helpful and very friendly. No high pressure sales at all. Just informative and helpful while assisting us find the Rav4 we have been searching for. We made the deal over the phone, drove down from Huntington to pick it up, and they had the paperwork ready and car ready to go.

I was beyond pleased with the service I received at L&S! Garrett was on the ball from the first moment. I had several other dealers trying to help me at the same time, but some would fail to call me back which led to my frustration. With Garrett, called me early that morning, we touched base that evening and had a deal worked out by the afternoon of the next day. I will definitely be back when i decide to trade my vehicle back in!

Very professional group. Andrew was very knowledgeable about the vehicle, M. Jude and Angela had us in and out in 1/2 hr. from time I decided to purchase. Quickest and best experience I’ve had buying. They treat ya like they’ve known you for years!!!!

Bought a nice, used SUV with an extended factory warranty, all for a reasonable price. Andrue in sales was knowledgable and firendly. Will definitely purchase from L&S Toyota again.

Came from out of stare to buy a used truck. Excellent service and the vehicle was exactly as described. Thanks, Alec!

Nice friendly people. I ordered a part for my car. They called me and told me it was there and had it ready for me. Good parts department.

Fantastic service and sale. Will definitely be returning.

Professional and friendly group who always make a good impression.

Great service, awesome waiting area. Nice Polite and masked personnel.

I would have to say,when I come to L/S Toyota, the employees are awesome, they go above and beyond to help in anyway possible,and a Special Thanks goes out to Garrett he has helped me with my last two vehicle purchases. I always ask for him when I need a new vehicle or have any questions,I would like to thank L/S Toyota for such a great atmosphere when I come by the dealership.THANKS FROM THE NEELY FAMILY

Toyota is good car. I believe I own a two in my lifetime.

I am always pleàsed with the service and politeness of the personnel.

Absolutely a pleasure and extremely happy with my purchase. 10/10 would definitely recommend.

Friendly and helpful service advisor and minimal time to get the job done.

AWESOME PEOPLE TO WORK WITH!! THANK YOU ALL!

Want be cheated. Want no service. Want be took advantage of? That is your dealership.They lye & lye to myself even other dealerships dont understand that bunch actions that you get service free they request money.I never buy even a .10 cent light bulb from lying bunch.Truth hurts Terri & Kevin. Go elsewhere. Update. They demanded my Truck back to work on it. Tore it all to pieces. Highly investigated by Toyota now. Even Toyota cant understand there actions. Go elsewhere. They replaced good parts & put junky parts on my truck.

We get our Toyota Tacoma taken care of here and they are always great at explaining the issues as well as what theyve done. Sometimes a little pricey, but good service overall.

Best service Ive had with Toyota!!!! I got in & out at a good time. Everyone was friendly excellent service!!!!!

Im always pleased with my service, but this time I was more stressed because I had to bring my dog and was worried I would cause a scene and have to sit outside with her while i waited. But nobody questioned me, everyone was so friendly. My dog sat with me in the waiting room and nobody acted afraid or disgusted. I love the comfy waiting area with the self serve drinks. Ive already referred a friend to the dealership in which she baught a car as well. We love it.

I love Toyota. They are great people there. And the service is great.

The sales and service department have always been great to deal with. However the parts department is always a nightmare. The lack of customer service does this dealership a disservice. We now just order Toyota parts online.

I started online looking at their used vehicles to see what condition they were in and their prices. I was amazed to see vehicles with decent miles at lower prices than other dealers. Plus you get the carfax info right on the website so you can get a feel of how well the car was taken care of. So, I mark that Im interested and then Bobby calls me to set up a time to come test drive. I schedule for the next day. I go in and I immediately can tell that this car is in better shape than even the website can display so I test drive and I fall in love. I got a great price with extra perks and benefits plus an extended warranty and free stuff, which everyone loves. So, from start to finish I have had an Amazing experience with L&S Toyota and will definitely recommend them to anyone looking for a new or used vehicle.

Excellent service, excellent sales technique and no rip-offs. Highly recommend!

Everyone was very helpful and knowledgeable. They were able to get us a great deal on Corolla Hybrid!

I have purchased all of my vehicles from them. Highly recommend.

Great place! Toyota all the way. Best trucks

0 stars if I had the option. Adam McCoy stepped out to greet us while looking at some vehicles. He wasnt necessarily rude, but he made us feel like he really didnt care at all and was only there for the paycheck kind of guy. My boyfriend wanted to test drive a Toyota Tacoma, and I wanted to test drive a Toyota Camry, so we went to test drive the Camry first. First of all, I dont understand why he had to drive the vehicle off the lot before we could drive it. Second of all, I dont understand why he had to be in the vehicle while we were driving. It was one of THE worst test driving experiences Ive ever had. Once again, he made it seem like he just didnt care. The ONLY time he ever showed interest in being personable with us, is when my boyfriend mentioned his employer being Norfolk Southern. At the end of the test drive, we had made up our mind that even if the car were free, we wouldnt be going through him. We asked for the keys to a Tacoma next and didnt even take it off the lot or move it from the parking space because of the previous test drive. We will not be buying from L&S now or in the future because of policies and because of this experience.

Horrible service. Took my tacoma there for the 10000 mile service and they rotated my tires and I got it back and had a horrible wobble in the wheel and pulled to the right. Had to take it back to the service department and get it re balanced.

Fast, friendly service. So sweet to our little girl. The play area for kids was amazing! There was no hassle, and no one tried to lie or manipulate us. They worked hard to get me the absolute best deal possible.

We’ve been doing business with L&S Toyota for 19 years. Great dealership, and the main thing, honest! We love Jeff Hamrick, he’s just a friendly, knowledgeable and nice person. Terry is also a great salesman and we deal with him a lot. Plus it’s a Toyota. Put gas and oil in it and it just works!

I was a first time car buyer.And I was given outstanding knowledge of the vehicles inside and out by my salesman(Matt).I never felt rushed and I really felt privileged to be a buyer here.They really make you feel like a valued customer!And I would gladly recommend anyone interested in buying a vehicle to come here!

I absolutely loved doing business with you all! You worked with our schedule and even stayed past closing to make sure everything got finished! Everyone was very friendly and I felt like you were there for more than just a sale. Our salesman was very knowledgeable about the vehicle we drove and purchased. You definitely made car buying a positive experience!

No better deals on the most sought after vehicles. L & S will give you the best deal without pressure, gimmicks or silly commercials. Just low pricing on dependable vehicles. #1 trucks in America with parts made in WV. Ask for Corey Hall. Hes easy to work with, no pressure and knowledgeable about his product. He works hard to get you the lowest price, highest trade in for you vehicle and best financing. Very down to earth salesman. Remember Corey Hall.

Cant say enough about this company they have treated me better than any other vehicle dealer I have purchased from.Eric in the service department makes sure my truck is taken care of and they make sure I get to work and back. And matt eldridge the salesman will work until he makes you happy leaving with your new Toyota. Great experience every time Ive been there!!! Great job guys...

Some real pros here in service dept, deserved token of appreciation!

We cashed in the extended warranty on a Toyota Tacoma we traded off. The financial department was excellent. Mike Shepherd, who sold us the truck, is an awesome person and an awesome salesman. The service personell are inexcusable. The reason we traded it off, didnt want to deal with their ineptness every time we needed to have it serviced.

Love love love Toyota! We are a Toyota family. Staff here really helpful, they dont try to force you into something you cant afford. They are trustworthy and honest. Cant rate high enough

Wife took our three month old Rav4 in for service, the AC had not worked since we purchased the vehicle in the beginning of December. Hadnt been a big issue, on account of it being winter. We were charged a $50 diagnostic fee and told that the AC condenser had a hole in it from road damage. We were given a $680 out of pocket repair quote. I drove two hours to a different dealership who actually diagnosed the car and found that there was no freon in the fully sealed system. After an AC recharge at no cost to us we were on our way with Ice cold AC. I will not be doing any business with L&S in the future and will be inconveniencing myself to go to an actually component dealership.

Sometimes longer wait times than what should be the case, but they do good reliable work.

Great atmosphere. I was able to feel at ease and not pressured. Salesman was extremely knowledgeable and helpful with explaining the options on the vehicle I purchased. The finance office/officer was very organized, which made things go quickly. Best car buying experience ever!

The best car buying experience. This is the second car we purchased from this dealership. They are hands down the best. They are always helpful and have a great sales staff and mechanics. We will be back in a few years to buy another car from them. I cannot say enough about them.Thank you Shawn and Matt. We love our rav4 and our highlander.

My advisor Virginia was very helpful and thorough, confirming the services I requested and walking me through costs and estimates. The service itself was quick, reasonably priced, and everyone in the Service area was pleasant.

We took our car to be serviced for the first time yesterday and I was very impressed! The service area was very nice and clean with 3 gentlemen there to help you. The gentleman that helped us, his name was Erik. He was very professional and explained everything to us that they would do and when we picked our car up he explained everything they did. I just really wanted to note what an outstanding job he did and what a great experience we had. Thank you!

My fifth car buying experience with this dealership. The whole staff is extremely courteous and friendly, very welcoming. Salesman Garrett was amazing!

Fantastic staff. Love my new car!

We purchase and service all our cars at L&S. Love the place, wouldnt go anywhere else.

I always get prompt, polite service, salesmen are great. wait time is always less than one hour. Love being able to relax and have coffee while waiting, great friendly service men. Would recommendToyota in Beckley WV to everyone. SUPER SERVICE

Very easy process, I was in and out in 2 hours. The prices were good and I love the car I bought. The staff are professional and friendly, and the best part was the absence of annoying high pressure sales tactics.

The very best experience Ive ever had when looking for a vehicle! The salesperson was able to hook me up with my dream vehicle & was super nice! The finance dept. was equally as helpful. Couldnt have asked for a better experience!

Parts department is awesome. Willing to let me show department exactly what part I needed on the computer. Part arrived next day. Was able to get my truck with 200,000 miles back on the road as normal. Prices same as auto parts store. I would much rather have factory parts that remanufactured junk from a auto parts store.

The best thing we liked about buying a vehicle is our salesman, Mike Shepherd. He never pressures us and goes above and beyond to provide great customer service. This makes the third vehicle we’ve bought through Mike and we plan on continuing to buy our Toyota’s from Mike and L & S Toyota.

Everyone is extremely nice when Im there. They call me by name upon arrival every time. The service guys are great as well as the salesmen. We bought a Tacoma in 2013 and the service was above and beyond. We are now looking to add another toyota to our family. Also the renovations made to the building were outstanding. I had the pleasure of spending time there today for a service and as always very prompt. Now to talk my husband into the car I looked at while waiting.

In and out for an oil change in less than 30 minutes.

Nice car dealer they dont pressure into buying a car but I do not drive they are the best!!!! Very helpful my brother bought a car two months ago he loves it👍👍👍👍👍

Courteous associates @ check in. Accurate estimate of time and cost. Comfortable waiting area. Pleasant all-around experience every time I get service.

It was as if I were dealing with actual people.

I became an L&S Toyota customer back in May of 2017, I was treated with the upmost respect from everyone. Mike really goes above and beyond to get me in the most suited car. I am extremely pleased with the service here. Today I had an issue with my window, I came in told them what was going on, and they fixed the issue no problem. I will be a forever customer here.

The salesman that I bought my 4-runner from was such a nice man. He was so helpful and patient with us and very informative. He rates a score of ten in my book. In fact, we are gong back and he is going to help us program my phone thru the car. Terry Crawford thank you for all your help and making it possible for me to be able to get the car of my dreams.

Great car dealership. Highly recommend. Very friendly and they dont pressure you.

Purchased a 2004 Tacoma last fall. They would not lower their asking price because they claimed they had just lowered it by $2000. Finally gave me more for my trade (this is the way they like to proceed, they say it is better for insurance reasons) and we reached a deal I could live with. I specifically asked if the vehicle has passed the frame rail inspection. The salesman said let me check and when he came back he said it had. Should have asked for proof. Got a notice from Toyota over the weekend saying it needed an inspection and treatment. Now have to drive an hour and a half to another Toyota dealer because L & S does not have a body shop. In addition to the travel, the notice says it will take one or two days to apply the treatment. So I have to take at least one day off from work, maybe two. Bottom line, if you want a Toyota and want to be treated fairly, go somewhere else.

Friendly sales people... Ronnie answered all my e-mails and phone calls right away and was right there to help when I pulled in. Pretty fair pricing. The process was time consuming mostly from my unpreparedness. They make you comfortable though. Over all Im happy with my experience and new truck.

Done great work

Not the best experience. The salesman that came out had zero knowledge of the car.....it seems that he was quite new to the brand but still. He didnt ask any questions and when we left he got us a business card that was blank. We couldnt find him again if we wanted but we probably wont because we purchased a vehicle at the very next place we stopped.

Honesty, friendly staff, clean facility, nice waiting area. Fast service. Got us in and out quick. Great play area for kids!

Everyone is friendly and helpful, provided good information to help me make my decision about a car purchase, took time to answer my questions. This is not my first good experience with L&S. I was equally pleased when I bought my previous car and when I have gone to L&S for service.

Excellent customer service and I love the waiting area

Absolutely the best car dealership Ive ever been on the lot of.Superior and friendly service!!As long as Im in the area, Im buying from L&S!

Friendly staff.

My experience las summer was awesome. I explained in detail to the sales associate the car that I was looking for and all the amenities. He didnt have the color that I wanted but assured me he could make it happen. Few days later I drove off the lot in my new SUV personalized for me. Great Job!!!

We just bought our second Toyota from L&S Toyota . We are very happy with our new 2019 Rav 4, and our daughters 2017 Corolla, both purchased from Garrett Grahonya . Great sales team and service department! Would recommend anyone to go to L&S for a new or used vehicle !!!

Great service and friendly staff! Love the refreshments and play area!

Just bought my third Toyota from this dealership. Garret is great and makes the process easy from start to finish. If you are looking for a easy, hassle free, car buying experience go to L&S Toyota.

We recently purchased a new vehicle and it was a great experience from L&S. Garrett was our salesmen and he was wonderful to work with. He got us the exact vehicle we were looking for and was extremely fair on our trade in. The staff and facilities at L&S Toyota of Beckley made this purchase a pleasurable one and I would highly recommend them.

Salesman was very knowledgeable about the vehicle I was looking at.

Always professional staff

Car buying really stinks but our most recent purchase was, by far, the best experience Ive ever had with it. If you are in the market go see Garrett at L&S Toyota.

I bought my Subaru here and love it. I received great service from them.

Great sales staff and great customer service in the service department. Excellent place to buy a new/used vehicle!

Took 10 minutes for a guy to get to the phone. After describing what I needed to have done, the guy wouldnt even give me a basic quote. I tell him heater core, coolant spilling at the back of the engine on the passenger side. He said are you sure its not oil? Yuck...Google figured out with a basic description. Ill bet that their repairs require multiple follow ups. No confidence.

Superb Service & Friendly Staff! They really know their cars & how to take car of them!

Very friendly staff with a good work ethic. We purchased our Toyoya RAV4 from Matt elder and easily made a fair deal with no hassle. Matt is over-qualified for his position which is a good deal for the consumer as he is very knowledgeable in all facets of dealing with customers.

Very helpful and friendly parts department.

One of the easiest car buying experiences weve had.. Happy H was top notch and followed thru on the entire deal..

Wonderful experience and never felt under pressure. I am very happy with my 2018 RAV4 le. Matt Elder is a fine salesman. Throughly explained everything to me. Will buy again from you guys!

Always polite, very helpful and never had an issue here.

Great service and helpful staff, i.e. counter staff & service technicans

Had appt to get tires on n check my breaks was in and out super fast and they were very polite ! Will definately go there for all my vehicle needs !

Have bought 7 vehicles here love it, Mike Sheppard Is the best, so is Angela love you guys!!!

Because there wasnt any pushy salesmen on the floor the salesman we had a great salesperson name is name is Garretthe made you very comfortable and showed how everything works good company

Great service!

We had the BEST experience ever! My husband has been looking for a Toyota Truck and he found one here and at another dealership. Less than 2 hours later Happy Hager made his dream a reality! The entire staff is top notch and made everything easy! We will definitely drive the hour to L&S for our next car! Happy is the BEST!! **edited on 3/23. My husband & I went back to L&S to take a look at the Toyota Camrys. He had seen one online ( aused 2017 that had less than 15,000 miles). We test drove it, but he wasnt sold on it. I had talked about seeing a brownstone color one on their website. Happy pulled it around and I fell in LOVE. I was a completely loaded 2018 Camry XLE. Happy took us out for a test drive, then he asked if I wanted to drive it. I have a HUGE fear of driving with strangers in the car. He had really put my mind at ease and I took it for a spin. I fell even more in love with it. They ran the numbers and it just wasnt going to work with our budget. My husband had seen another silver/gray Camry that he really liked. It had a few less bells & whistles. We took it for a spin, but I just couldnt get my mind off the brownstone color. I am usually always walking away with silver/gray, but something about the brownstone color I just loved. Jeff Hamrick knew I was disappointed and knew that I wasnt thrilled with the silver/gray like my husband was. He went back to work on the numbers again and came back and was able to get us where we were comfortable. Jeff & Happy worked REALLY hard to get me in the one that I loved. Both said they didnt want me to have to settle on something that they knew I didnt love. Angela Morgan made the paperwork fast and easy. 2 cars in less than a week. We have never experienced service as we have at L&S! If you want great service, you will not find a better group of employees like L&S has.

As always, the people were friendly and helpful. I didnt have to wait forever to get my service completed.

The dealership is amazing! They have a phenomenal play area for children ! Very friendly and knowledgeable staff ! They go the extra mile to get you what you want,