Amazing Maids has been cleaning our vacation rental for quite awhile. We highly recommend their services! Our guests consistently complement Pondview Retreat for its cleanliness. :-)

Rosa is awesome and did a great job once again. We are definitely glad we signed up for the monthly service. Truly Amazing!!!

Hired them for a move out cleaning and they did a terrific job. Efficient, friendly and thorough. Great communication as well. I will definitely be using them again.

I would like to get a better understanding of what cleaning services are provided every visit and which services are provided on an intermittent or rotating basis.

To whom it may concern,I would like you to know that Rosa and her co-worker did a fantastic job cleaning our rental condo today. They certainly took a lot of pride in their work too, and deserve a lot of praise. Great girls.Please thank them for us.Sharon and John Kirby

Great Service! Ladies always arrive within the arrival window and are kind and courteous. Place is always sparkling after they leave. Thank you!

I have been using Amazing Maids for coming up on a year now. I am not usually home when they clean, but when I have been, the maids were very polite and friendly. I have spoken with Shannon on the telephone several times, and she is also polite and helpful.I have no complaints with their quality of service. Everything isnt always cleaned perfectly, but close enough that I scarcely recall specific issues. They skipped the coffee pot once. The worst: they forgot to leave my candy! Their policy is not to clean every thing every visit which is understood and suits me fine. They keep my house clean enough that I barely have to clean it myself.Once I took them up on on their policy that if I am not satisfied, they will come back. I was apprehensive requesting this, but I neednt have been. Shannon was apologetic and made sure I was satisfied. I close my bedroom door during the day to keep my dog out. They dont enter rooms that are closed. There was miscommunication regarding my expectations and their policy (which was reasonable when explained). The maids returned to clean my bedroom at no extra charge. Now I leave a note instructing them to enter.After several months, Shannon reduced my bill. This is because they learned my house, and because I close off a room I dont use often. They werent spending as much time at my house as they were when they started the service. This action demonstrated customer oriented ethics, and I greatly appreciate it.

They came in early in the morning and were done right after lunch. They cleaned the house up so well for it to have pictures taken I barely recognize that this was the house I first bought. Amazing job ladies and thank you so much!

CUSTOMER BEWARE!!! They dont even deserve the 1-star review, but it was the lowest I could give. I scheduled their services 6 weeks in advance to do a move out clean on an apartment I was vacating. I had done so as a gift to myself to alleviate the stress of cleaning the apartment I was moving out of, but instead it was a NIGHTMARE!!! The day before my scheduled date, Amazing Maids left me a confirmation voicemail stating the cleaners would be there the next morning between 8-9am. At 9:15am the day of service, no one had arrived. I called the company and was informed by Beth that one of the maids had called in sick, so the other worker was running late, but she assured me the maid was only 5-10 minutes away from my residence. At 9:30am, the maid still had not arrived so I called Beth back. She said she was unsure why the maid had not arrived at my place yet, and stated she would call her then call me back. At 9:45am I still had not heard anything so I called Beth back again. She said she was unable to reach the maid that was scheduled to clean my apartment and that she had no idea where she was. I asked what I should do since I had other commitments that day and had planned to leave after the maids arrived (now 90 minutes late to the arrival time I was given). Beth replied I dont know what to tell you. I then asked Beth if there was a possibility the maid might just not show up, to which Beth stated she did not know since she wasnt able to reach her. Since I had this scheduled for over 6 weeks, I expected Beth to offer some resolution to the problem, possibly sending over another worker or offering to have someone come later that day. Instead, Beth was extremely rude and demeaning, again repeatedly stating I dont know what to tell you. I was in tears and asked Beth what I was supposed to do since this had been scheduled for over 6 weeks, so Beth finally offered to have someone come out the following week. I then told Beth that would not work as this was a move-out clean and I had to be out of the apartment the following day. Beth responded in a very rude and uncaring tone that since it was a move-out clean, that even if the maid did show up now, it was too late into my appointment time for them to even provide the services I had requested. At that point, I was so upset and felt nothing would be resolved so I hung up. I was appalled by the lack of professionalism and customer service this company displayed. Through all of this, Beth never even so much as offered an apology for what had transpired and their inability to provide the services I scheduled. DO NOT USE THIS COMPANY!

Have worked hand in hand with Beth in bringing cleaners carpets to her customers. Highly recommend Amazing Maids.