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SVG Motors Beavercreek
3415 Seajay Dr, Beavercreek, OH 45430, United States
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SVG Motors Beavercreek

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Jo
Review №1

Steve is great and is fostering a great group of people under him. I bought at one location and have had service (free oil changes) at 3 other locations. Everyone weve dealt with since the first guy on the lot, that actually tipped us onto the 30k SUV we bought, to all 3 service center managers have been EXCEPTIONAL.

La
Review №2

Thank you TJ for putting us in this beauty! You were absolutely hilarious and determined to get us in a new car. You didn’t stop until we were happy an satisfied. Thank you for all that you did and the finance department.

Do
Review №3

If you want a non pushy and super great sales guy, go up and see Logan Marker. This guy worked his tail off to help me get one of my dream cars. Took the car home for the weekend and fell even more in love with it. Sadly, at the last minute, the deal fell through and I had to walk away without my car. Logan was awesome though and when the time is right, I will definitely go back to him for my car!.

Le
Review №4

I have been looking for a Chevy Traverse for a while now. I had a bad experience with another dealership. We decided to try SVG. It was a great experience and our salesman TJ was so helpful and wanted to make sure I got my car I had really wanted. I will recommend SVG and TJ to anyone looking for a new vehicle. I will definitely be a repeat customer.

Ca
Review №5

TJ was fantastic in helping me trade in my car and purchase a new one! His friendliness and professionalism is unmatched, we will definitely be back in the future!

Ja
Review №6

Oil change and tire rotation was the reason I was there its a good idea to have an appointment busy the day I was there kudos to the service advisor Who was more than helpful

Ke
Review №7

My daughter bought her 2018 equinox yesterday, and couldnt be happier Paul snowden was wonderful in helping put her in a great car . Thank you.

no
Review №8

DO NOT BUY ANY CAR FROM THIS GOD AWFUL “CAR DEALER”They are all super shady and will do absolutely nothing to help you if you have any issues at all. I’ve been waiting over 7 months for my title LOL I wish I never would of purchased from them. I know everyone will have something negative to say but please save yourself some trouble and go somewhere else. My Salesman was Eric and was amazing but that’s the only good thing. 0/10

Me
Review №9

Manager and sales lady were very polite, honest, professional and pleasing to talk too. NO PRESSURE TACTICS, but business minded, very enjoyable experience, and have more business dealings in mind, in the very near future. THANK YOU CARRIE W. AND DANNY D., business manager at Beavercreek lot. The Jenkins Family

Da
Review №10

My saleswoman was great, but I was told they didn’t have a particular vehicle and sold me on a different model ( not her fault ) when another of their locations had it. So lost on not only on that vehicle but the major down payment I made so wasn’t able to get the correct vehicle bc I didn’t have enough money down. Now I’m stuck missing out on the one I’d loved to have. 👍🏻

Ju
Review №11

Had several issues right after purchasing my vehicle from the Beavercreek location - cd changer making constant noises, sunroof stopped working not name a few. In the end, the company took car of the issues, but it took a lot of pushing and lengthy waits on their service drive.I’ve since taken my vehicle in twice for an oil change and tire rotation, and both times have taken over two hours with a scheduled appointment. The most recent time, after sitting for about an hour, I walked over to see my car was still out on the lot. When I asked about it, I was told they decided to “squeeze in” someone else who didn’t have appointment in front of me.I understand getting backed up, but it’s frustrating when things get backed up because someone without an appointment is prioritized over someone with an appointment.

Ga
Review №12

We went around a lot of dealers but nowhere we were treated as good as at this place. TJ is an awesome person.

Wi
Review №13

The guy who helped me was super nice, but to be honest, kinda made it feel like your classic dealership. For example, he came to greet me at my car when I parked, and I meant GREET. He came right up (almost on the inside side) to my door as I opened it which felt kind of awkward. Other then that, it was an awesome experience.

Wi
Review №14

They took great care of me. I had 2 vehicles and wanted to trade them both in for 1. They gave me top dollar for both my cars, I didnt have to roll any negative equity into the car I wanted. Logan was my salesman, he was very easy going, never tried to be pushy, Levi was the sales manager that was able to get my deal done, and their internet sales team was great getting me started. Extremely happy with my 2018 Kia Stinger GT2. Thanks for everyone involved in helping me out, and taking great care of me.

Je
Review №15

Sharon is AWESOME!!!!!! I would not have purchased my vehicle if it weren’t for her! She stepped in after I had already came in multiple times, took over, and took care of me. She is very knowledgeable, friendly, and truly wanted to help me find the vehicle I’ve always wanted. She went above and beyond for me!! She’s such a blessing !!! She needs a raise! ❤️❤️❤️ She deserves it! You rock Sharon!!! Thank you SO MUCH! I will be sending everyone to her from now on!!

Re
Review №16

My bad Im sure for not getting pre-approved at my CU. I wish the people working the finance department at dealerships would respect a buyers request to ONLY work with the institution you requested. Salesperson( Logan) was very personable. He has a great career ahead.

Me
Review №17

Huge shout out to Ken Bailey! He worked so hard to get me a affordable car that I love! I couldnt of done it with out you! Thank you so much Ken!

Ry
Review №18

For a place that claims to be a used car dealership it is not. Its a as is dealership with not as is prices. While the car salesmen was pleasant to deal with, he management staff who was too busy on the phone to actual talk to the customer was not. And when we asked to directly talked to the manager he forced the salesman to play middle man. So if you want to pay almost the price of a new car but it be nowhere near that condition, you have found the place to waste you money at. And pay close attention to their no question asked 7 day return policy, it comes with questions.

Ty
Review №19

Nate is AWESOME. Punctual, very kind, and excitable. Got me a BRAND NEW Renegade when I thought my options for a new (or even used) car were non existent. I will only go to SVG for new cars or service from now on. They have earned a lifelong customer. Tom and Nate are two of the coolest people I have ever met and truly seemed to care about my situation and tried their hardest to find the best deal for me.

Ca
Review №20

Thank you thank you thank you to TJ at SVG Beavercreek for helping me find my new car. He was incredibly patient with me and guided me through the process to make sure I got exactly what I wanted. Everyone else I encountered at the dealership was also very friendly. I never felt pressured or like anyone was trying to take advantage of me. Can’t recommend SVG Beavercreek enough!

Ch
Review №21

Robert was super cool and helped my husband and I get the perfect car for me. He was so nice and helpful. I highly recommend seeing him for your next car purchase

Li
Review №22

I just traded in two vehicles and my salesman, Mr. Burden was superb and helped me tremendously- He, however, sent the car I traded for - back to be cleaned up and gassed up and when I left it was not clean and he had to personally take me to get some gas. Went back the next morning and was there an hour while they cleaned it again and it still wasn’t clean . I took it to the car wash in Beavercreek and then had to clean all of the inside windows - I’m in need of a job if you are hiring there at SVG - I’m sure I could do better than this. For a place that boasts its customer service - not impressed. Thank you .

Cr
Review №23

I had a great time working with Carrie Williamson. She was knowledgeable and kind and fun. I really appreciated her helpful suggestions and her attentiveness to the details of every aspect of our deal.

Lo
Review №24

I had a great experience with the sales rep joe Ford. I got the van I wanted for me and my kids. He was so nice, professional, and experienced. He was very patient, understanding, and worked with us on our budget and got us a great deal. I will recommend to family and friends, to see joe.

va
Review №25

Carrie was amazing!! She was extremely helpful and guided me through the entire process. This was my first experience financing a vehicle and it went very smoothly.

Da
Review №26

TJ is awesome to work with. I got my trade in asking price. Had to work a little with finance to get the rate right but I cant complain. They are quick to correct mistakes and didnt keep me too long. TJ and Steve are good to go in my book .

Pa
Review №27

Went to SVG Beavercreek much to my surprise I met at the door a fella with a big Smile on his face he asked how he could help me out well I checked him out from top to bottom found he seemed to be a great guy so we checked out a car we really liked we both did our home work so after awhile I was in the principle office signing papers go see my new buddy TJ great guy

De
Review №28

Wow! What an awesome experience I had working with TJ. He took care of everything and was so nice. Highly recommend TJ for your car buying experience

Br
Review №29

Had a great experience here Paul was a great help walking me through everything and getting a great deal on my new car recommend asking him for help with any car you see

ma
Review №30

I would give zero stars if possible. First of all our sales person was great no complaints at all with him. Service after the signing was completely different. Dont fall for the we owe you option and the 7 day love it or return it option. Im currently on day 4 after signing and unable to return the truck i bought and unable to get a response back from the dealership. So I have to repair a 40,000.00 vehicle I just bought. I Will never go back

Be
Review №31

TJ was amazing & very professional!!! All of the workers at SVG are amazing! I’d definitely recommend this place if your looking for a vehicle ☺️

Br
Review №32

The service I received from Urbana branch was excellent my problem is the following I purchased my car in March when I checked air conditioner in May the rear air conditioner was not working my car was under 30,000 miles so I called they said my my car was not under warranty anymore because of the three years purchase person who leased it before me Im sure was charged for damages which was not repair I feel it should have been repaired because I had only owned it for 3 months and it was still under 30000 miles

Jo
Review №33

Thank you TJ ! What an awesome guy to work with! I appreciate all the help . I highly recommend this guy! Goes above and beyond .

To
Review №34

Thanks tj for the great service. I recommend svg

Br
Review №35

I went to SVG Beavercreek a few weeks ago looking for something new to me. I had been looking at other dealerships in the area and found something I actually liked but wanted to check one more spot just in case. And that spot was SVG. And I am glad I did. When getting out at the dealership and looking at a couple of vehicles, I was approached by Ian, a sales person. And from the very beginning, he was awesome to deal with. He answered any and all questions I had. SVG offered me a great deal on my trade and had the Jeep I wanted fairly priced as well. From the entire process, start to finish, Ian and the team at SVG were awesome to deal with.They held up to every promise and guarantee they made and I will 100% buy from them again. If you are looking for a new car/truck/suv, go see Ian at SVG. You wont be disappointed. Thanks again, Ian!

D
Review №36

Huge shout out to TJ for helping us with our car purchase. I highly recommend TJ to anyone. His level of communications and customer service is unmatched. Thanks again TJ

De
Review №37

TJ the salesman at SVG motors in Beavercreek,did an outstanding job of locating a vehicle .He was relentless in making sure all our needs were met,and came through like a champion 🏆😎. One of the hardest working individual I have ever met.

Pa
Review №38

SVG is an Awesome place they work hard to get you the vehicle you want or need. There mechanics are very knowledgeable and friendly.

Br
Review №39

Thank you so much Tj for all your hard work you done helping us get out of an old car into a new one!! Car buying is an investment and has the potential to create a lot of anxiety in crunching numbers, finding something desirable while maintaining functionality. Tj was the sales associate who assisted our family and he was exceptional. He didn’t make us feel like we’re just a customer coming to buy a car he made us feel like were family!!! He made sure to accommodate us in regards to our price range and sought after the best vehicle for our family. He made our experience with SVG a pleasant one and made us feel as though we were family and he was getting us the best deal possible. Words cannot express my gratitude! You rock TJ.

Sh
Review №40

TJ is the ideal 5 star customer experience you would ever ask for from any dealership. Starting with a video introduction to greeting and delivery of the vehicle . Very satisfied on first visit . Highly recommend this dealership and especially TJ.

Ki
Review №41

I had wonderful experience buying my Lincoln from TJ and he is super helpful, friendly and sincere. I highly recommend TJ at SVG in Beavercreek .

Na
Review №42

Recently purchased a van hear. Extremely dissatisfied. Service center is terrible, they couldnt even out the proper psi in the tires. SVG will cheap out with anything they promise you, better off servicing the vehicle yourself and put better quality parts on. SVG will also nickel and dime you for everything.

Cr
Review №43

Had an awesome experience with TJ. I highly recommend SVG Beavercreek. TJ is very honest and straightforward. Very professional and friendly.

ch
Review №44

Logan was awesome!! very nice guy helped me with everything. highly recommend.

Jo
Review №45

Out of all the dealerships I went to looking for a vehicle to downsize to, within a budget, this dealership was BY FAR the most respectful, helpful, and honest. They most certainly had their work cut out for them with my situation. I can say I absolutely recommend giving them a chance to atleast see if they can help you. One happy customer here, excellent customer service !

Sh
Review №46

My guy TJ helped me find the truck I wanted and was fun to work with only only guy Id work with no problems and one of the guys even ran out a rolled up my windows when it started raining super impressed with the work they put in thanks TJ hell of a guy.

Ia
Review №47

Purchased a vehicle and traded in another. I’m now 30+days late on a payment for the vehicle I traded due to them not paying the vehicle off in a timely manner. I’ve reached out multiple times to them as my Credit Union has been calling me for weeks to let me know they haven’t been paid. Left a voicemail for the “boss” at the Dayton location. Haven’t heard back, not sure I’m expecting to. Nice people at this location, but the offices in Dayton are trash. 10/10 would not recommend them!

ch
Review №48

TJ not only helped me get my truck and camper, but the level of service after the sale had exceeded my expectation beyond imagination. I would give 10 stars . I highly recommend TJ to anyone and everyone.

Ki
Review №49

Carrie was great!! She made everything so easy and worked to get me the exact vehicle I wanted. Would highly recommend based on my experience!!!

Tr
Review №50

TJ was amazing! The place was super busy and people were pleasant but TJ was the first one to say hello and help us. He bent over backwards to get me the car I needed. He didnt waste rime showing me things that were unattainable. Will definitely go to TJ for my next car!

Jo
Review №51

TJ made it happen! If you need a new car I recommend SVG and working with TJ

Ki
Review №52

Big shout out to TJ!! i got a great truck I’m happy with, and even greater deal…TJ made me really comfortable throughout the process, first time buying from a dealership and my visits to other dealership felt extremely pressured, but not with TJ at SVG. I’m happy about the purchase and I highly recommend.

Ri
Review №53

I wanted to take a second and commend Carrie Farris at the new SVG Beavercreek Corporate store. The buying experience here was first class. From the selection of the vehicle, the vehicle specific detailed information given, to the final delivery of the vehicle was everything one could hope for when making a large purchase. If you have not been out to see the new location in Beavercreek, you owe it to yourself to make the trip out. Ask to speak with Carrie while you are there. Excellent Sales Professional.

Sa
Review №54

I have never been to the actual dealership. The people were very nice on the phone ( hence two stars). The car we were interesting in buying was a great deal. I called about it to see if it was available. They said it was for the price it was advertised for. Someone else was test driving it when I called. They said if that person didnt buy it they would call me back( which they did call me back). The problem was the realized their mistake and were asking 10 K more then they advertised instead of honoring their mistake.

An
Review №55

Hey thanks TJ!!! We love the Silverado!!!

Sa
Review №56

Great customer service since we bought our Honda at the beginning of the year. Fast service also. Thank you SVG team!

Jo
Review №57

Great group. I worked with Eric and others and everyone was responsive and dedicated to help. The price was very fair and their car collection is incredible.

Do
Review №58

Awesome place!! They work with you and offer many perks like 3 years free oil changes!! Would recommend to anyone trying to get new or certified used vehicles. They are top quality!!!

ta
Review №59

I had a wonderful experience!!! I was not pressured AT ALL, picked out my vehicle, drove it, negotiated and drove it home. Ian Manuel was so professional but yet friendly and helpful. Only place I will shop for future vehicles! Thank you SVG!!!!

Po
Review №60

Clean and unique dealership with a better business model that is sure to be the benchmark for other dealers to attempt to follow with new and used cars, trucks, vans and even recreational vehicles from huge diesel pushers to smaller gas powered and even trailable units

Al
Review №61

Close to home. They really work hard to get you in a new or used vehicle. Stand by there promises. I recently purchased a truck here and was driving it home within 2 hours, this was the quickest I ever got a vehicle.

Ka
Review №62

My husband and I traveled 2.5 hours to look at a truck we found online through SVG. When we arrived we were greeted by TJ as soon as we walked through the doors. TJ listened to our concerns as well as the importance of staying in our budget. He provided exceptional personal service throughout our time at SVG. We ended up purchasing a Ram 1500 EcoDiesel truck exactly in our budget. The truck still had some dog hair in it from the previous owner. He said they would take care of it. Unfortunately when they brought the truck out from being detailed it still had very noticeable dog hair on all the seats. TJ, our salesman, took the truck back to shop and vacuumed the seats himself. The environment of SVG is pleasantly different than most other dealerships, a very unique dealership. We were impressed by everything we experienced at SVG, with the exception of their detail shop. In my opinion from looking at the truck prior to purchase and after purchase all it appeared the detail shop did was run it through a car wash. Nothing had been touched as far as the dash, compartments in the doors or even vacuuming very noticeable dog hair. Thankfully our salesman TJ honored his word and made it right, by vacuuming them himself. Every person we encountered in the sales department was very friendly and helpful. We would purchase from SVG again, despite the subpar detail experience.

Ha
Review №63

Came to check out the new campers. Erik did a great job showing me around as well as their used inventory. Ended up buying a used, 2019 camper and a Chevy truck to tow it with. Erik got everything ready so that my wife and i could drive safely to Fort Myers, and got the camper prepared and delivered locally for pickup in the spring. Great experience at SVG.

Wi
Review №64

Great place to buy a car or truck. The people that work there will help you in every way they can and the owner even took the time to text me and thank me.

La
Review №65

I went to another dealership first and left frustrated. Logan M. was kind and took time to exsin everything and really made the experience easier.

Au
Review №66

Had such an amazing experience, the service team was incredible and so very helpful. Alvin was so nice and understanding and made sure my car was well taken care of.

De
Review №67

I would personally like to say a Big Thank you to Carrie. She made buying our 2017 Buick Envision a Fantastic experience. Also, thank you to Christian and Ryan for there help as well. My wife and I love our Buick Envision. If you are considering purchasing a vehicle in the future. I would highly recommend Carrie and SVG in Beavercreek.Denny & Brenda

Ja
Review №68

Great dealership treated me well. Didnt feel like I was dealing with snakes or sharks. Thanks Ian!

Ja
Review №69

Billy Grimes coordinated the deal for us. I would recommend him. Will review again in 6 months or so.

Je
Review №70

Have just experienced my first maintenance issue with my car from Svg, and the service crew at the Beavercreek dealership are Aces they kept me informed on a day to day basis and took care of me with a loner vehicle that had a full tank of gas and a 2019 model Chevy couldnt get better service any where else. Thanks guys

Da
Review №71

Recently purchased a vehicle extremely un happy. SVG did not follow through with what was promised and cheaped out on parts and replacements.

La
Review №72

I would like to a big Thank You to Sayyid Jones for making mar car buying experience one of the best in a long time. He takes his time explaining, no haggling, and a very genuine person..Great job and keep up the great work. If you looking for a car this is your guy!!!!

Do
Review №73

My wife and I bought a truck at SVG in Beavercreek and Ken Bailey, our salesman, was nothing short of fantastic! He was very respectful and patient with us and all of our needs! Couldn’t be happier with the process and the help Ken provided!!

Ch
Review №74

I went in specifically lookin for a Tesla. Eric Dilley was Extremely helpful, answered all of my questions, he went over and beyond to make me feel comfortable about making the right decision on which Tesla model to choose. He is the key role model for Customer Service. Please tell him I said thank you.

Ki
Review №75

First time buying a car from a dealer. Andy Mitchell was more than awesome. Very nice, professional and informative. It was a great experience without any pressure which was key for me! Thank you Andy and SVG!!!

Ga
Review №76

Just went to kick tires... they were great

Ma
Review №77

This place will help you get into a car when a lot of other places wont. They had a decent selection of vehicles at decent prices. Where they get you is in all the fees. My car was $11,998, I put $3500 down, my loan to finance is $12,554. This is where they get you with adding stuff and not explaining it to you and I will take blame on myself for being naive and not looking over everything. They added a service contract without telling me which cost me $2100. Gap was $700. Documentary fee was $250, plus sales tax at 6.75% equaled out to a tad over $16k for a $12k car.They also dont tell you how much your monthly payments will be, or how long your loan is for. They also do not ask what you are willing to pay monthly in terms of car payments and try to work with you on that.To end my little rant i will say this. Thanks for doing what you did so now i know how to better protect myself from the future.

Ta
Review №78

Dont even clean out their cars before selling them to you high prices

Ch
Review №79

I had great service from the time I pulled in. I had help before I even stepped out of my car and thats what I want when I come to look for a vehicle. I have been to multiple locations and all of them have great service. To me its the best place to buy a car because they will bend over backwards to get you in a car

Ga
Review №80

Sayyid Jones is the person to go to! He will be very real with you and he makes your buying car experience the best. We came in to buy my mom a car and I will be coming back here because of him and just the great experience I had here. He cares about his customers and what they want and their needs. He works with you and he makes you laugh and is just one of the best sales people I have ever dealt with. I will definitely be coming back and buying a car for me here in the future.

Mi
Review №81

Kerry was very unprofessional. Not polite at all. I didn’t appreciate her approach . She questioned why I didn’t want that specific car and I get it’s her job to talk about price but it was her tone and demeanor. Unprofessional. Rude and Disrespectful. I went to White Allen and made a purchase. Loss of business is what you get in return .

Ki
Review №82

All 5 stars from me!!! Carrie Thanks so much for all you done to get me in my beauty!! I love love love it!!

An
Review №83

I would give a 5 star but unfortunately I was told by my salesperson that he would get me floor mats and it is going on the 2nd week of not getting them.

Ma
Review №84

Went to find a car for my daughter. Our salesman, Si Jones, was extremely helpful in finding her exactly what she wanted. He took the time to ease my mind, since I would be financing this, and to make sure she understood her obligations. He truly is awesome!

Is
Review №85

5 stars because my experience here was phenomenal! I got the privilege to work with sayyid who at the time was just in his first week there and was already an amazing salesman and I also got to work with Christian who made sure to get me the best deal. He sat me down and went over all my options with me and then when we came to a deal he found a way to still knock an additional $100 off of my payment. Great team at svg Beavercreek!!

Fr
Review №86

If you really need a car and your credit score is low they will work with you, but you will pay more as you would anywhere else.

Mi
Review №87

DONT.....One of the worst car buying experiences I could have ever had. Firstly we felt pressured and rushed into buying the under coat and all the extras. Secondly leaving the parking lot almost immediately the car started to have problems we called and they promised to fix it for us. We had it for a day and brought it back to them to fix the issues. THREE MONTHS LATER we went to get the car back to find that nothing was fixed, and the headlight was damaged. They then took it back to fix it and told us it would be done in a week, but then didnt receive the car for another 2 months, got the car back with a ton of miles on it, a messed up aliment, someone had smoked cigarettes in it and the wheels were curbed. Oh and the car mats we bought were taken from the car. Staff started to ignore our calls and emails, just dont do it, they dont care.

Sc
Review №88

Bought a Diesel truck from them. We were happy with the car buying part of deal, however we were told that there was 3 free oil changes that go a long with the purchase. We go to get the oil changed (since its suppose to be free) to find out that is only for cars and not diesel trucks. Well that was one of the selling points for us was the free oil changes. You know one last thing to worry about. Well instead they oil covered 5 quarts of the change and we had to pay for the remaining quarts of oil which mind you isnt free. I was looking at buying another truck from them but for them to flat out lie to both of us to our faces. I will take my business else where to a company that doesnt lie to customers faces and give them false information. If they would have been upfront and honest about it from the get go I would have given them 5 stars but since they lied about that it would have been one star, but since they did an awesome job working with to buy the truck they get 2 stars and that is all I could give them.

El
Review №89

Arryca is awesome, professional and makes it work for the good of her customer

Am
Review №90

Jacob Hines at SVG motors of beavercreek is an awesome and very helpful person 😀. My wife and I set out to trade her vehicle in today and Jacob Hines made sure we didnt leave without what we wanted. We are very satisfied with our purchase. The whole staff works hard on getting what you want. Thank you SVG.. I definitely recommend SVG motors😊😊😊

Rh
Review №91

Horrible customer service, no return calls while having our vehicle serviced, called them 17 times within two weeks and had only 2 call backs, would not fix all that they stated they would when we purchased the truck. Salesman was friendly but knew nothing about the vehicles. Vehicles are not clean, should do that prior to letting customers test drive them as they are sitting on the lot would think they would have been detailed first. Would not recommend!

Jo
Review №92

Very efficient in finding good options for you,

Ma
Review №93

Went to look at buying a Prius, ended up buying a military truck.

Ma
Review №94

I sold a vehicle to them on October 10 and I have yet to receive any form of payment for it. My bank also has not received any form of payment for it. Also anytime I try to get any information I get the runaround. The last time that I was given any information I was finally told that they lost my paperwork when I originally sold a vehicle to them I called my bank this morning and they still have not received anything.UPDATE: I did finally receive payment but when I did it wasn’t for the correct amount. Then it took another day to get the rest of the money.Moral of the story: Don’t go here unless you like getting lied to.

St
Review №95

Sales manager, Ryan approached me while I was waiting for my new car to be brought around. He told me that since I declined the extended warranty, the deal was off (even though all the paperwork had been signed by me and their finance representative). He said, I could still buy the truck if I agreed to the warranty. I told him that if that was the case, bring my car back up and Im leaving. After waiting for my car for about 15 minutes, he came out and asked what we could do to save the deal. I said Honor the deal we signed. After continuing to refuse to change terms on our signed contract through Ryans explanations about why the warranty was needed for the deal because my trade had negative equity and those warranties have profit built in for the dealer, Ryan finally said he would eat the loss so that I would stay a customer and asked in return that I send some people their way.I returned today to drop the extra key off for my trade, pick up the second key for the truck I bought and get my few things out of my car. My Harley Davidson sunglasses (and the pouch they came in) were gone. Car wasnt cleaned out, but those were.Forgot to mention that the truck was listed as having a bed liner, off road package and power package...it had none of these three

St
Review №96

Had an oil change and tire rotation at this location and the service itself was great. Quick in and out. But not a single employee was wearing a mask! I purchased my car at the Shoup Mill location and am considering upgrading my car in the coming months but doubt I will be a returning customer if no one is wearing a mask. This is very disappointing. I had a great experience last time but will be taking my business elsewhere.

Sh
Review №97

It pains me to say I cant recommend this dealership. My salesperson was Carrie and while she was very nice and very pleasant to deal with I found that she gave me a lot of misinformation to try to get me to purchase a car on the spot. She tried to talk me out of shopping around at other dealers to avoid my credit taking a hit. Every car I told her I was interested in was an SVG car but wasnt on their lot and she told me I shouldnt get that car and kept trying to talk me into a different car. When they came back with a finance offer and I told her I was not willing to entertain such a ludicrous offer. She brought back her floor manager who tried to talk me into getting a cosigner even though they knew I was not interested. I spent 15 minutes trying to be talked into walking out of the dealership with a car when they knew I wasnt interested.

Lo
Review №98

I had a great time at SVG! I came all the way from Nashville and bought a low mileage ‘16 Highlander because they settled on a great deal and Sy my salesperson made sure that it wasn’t sold before I got there. If you get Sy as your salesperson i guarantee you’ll get treated well and I know from experience if you come from Nashville he’ll buy you breakfast! Don’t think twice... he’ll take care of you.

Br
Review №99

Had a great time at SVG today. Carrie was awesome, super helpful, and not pushy. The best car buying experience Ive ever had.

Jo
Review №100

I was shopping around for a new car right after I had totaled my car. I was interested in seeing what was there. I saw a Honda Civic that I wanted. Carrie came outside and waved me down.. I told her my situation. Carrie insisted on my getting my credit app. We did all the paperwork on the Civic and I was approved. I brought it home showed everyone on social media that I got a new car. Then I received a phone call that I had to return it that the loan didnt go through.. Carrie picked out two less than perfect vehicles for me a jeep renegade and a Ford Taurus. SHE talked me into getting the Taurus. After that they had informed Credit exceptance wouldnt allow me to have 2 loans. They would hold the Taurus for me that my down-payment would act as a deposit. I had kept in contact with Svg to make sure all is still good with them holding the Taurus. The manager Scott told me that Carrie no longer worked with Svg and referred me to Christian. I told them I just wanted my money back and Scott talked me into staying.. My insurance company took 3 weeks to settle with credit exceptance. Everything got settled. I was pumped to go get my Taurus. I get there and I was informed that the Taurus was no longer available cause they did some service which increased the price of the vehicle. I told Carrie that wasnt right and that I wanted the Taurus. Carrie said that if I wouldve had a higher credit score that all this wouldnt have happened. She got her finance manager and he said that I owed more money to Credit Exceptance which wasnt the case when I made my last payment prior going to Svg. The finance manger said that my options have changed in 30 days.. The finance Manger said that he had other cars that he can put me in and Carrie pulled up a Hyundai Kona.. I ask Carrie what were the other vehicles she said this is the only vehicle for me. Carrie said if I would have gone to a buy here pay here lot that i wouldnt get the same service or a nice vehicle. I drove the Kona and luckily it felt like me.. This car buying experience was horrible I wouldnt recommend this SVG location.

Information
100 Photos
100 Comments
4.6 Rating
  • Address:3415 Seajay Dr, Beavercreek, OH 45430, United States
  • Site:https://svgbeavercreek.com/
  • Phone:+1 937-548-7643
Categories
  • Auto repair shop
  • Used car dealer
  • Car repair and maintenance
  • Chevrolet dealer
  • Dodge dealer
  • GMC dealer
  • Jeep dealer
  • RV dealer
  • Toyota dealer
  • Truck dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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