The team from Beavercreek Heating and Air did a great job removing our old Heating and AC unit and replacing it with a brand new system. Our AC unit went out after 19 years and not only did they give us a very fair quote but they were able to get it installed the next day. They had to bring a team up from Columbus to do it but they went out of their way to make sure we got our AC back up and running in 1 day during one of the hottest days of the year.Instead of a salesman coming into our home and trying to over sale us on a system that was probably way more than we needed they gave us a no-nonsense quote at a fair price that will do everything we need it to do. I would highly recommend them when looking for any type of Heating and AC service.
The Tech. Ben R. came on time, was respectful of my requests (shoe covers and wearing a mask), and quickly resolved my air conditioning problem... I will use this company again if needed.
We like to thank Five Star, staring with Hassan Hashem whom assess the problem with our AC unit. He was very knowledgeable, professional and answered all our questions. Hassan is very personable, courteous and friendly. He has awesome customer service. Then Joe and Tim installed the unit. Kudos to them for the professional work installing our unit. They also did it in a timely manner, answered our questions were helpful in showing us how the unit works. We will recommend anyone to use this company with heating or air conditioner problems. Call then they will help you. They arrived on time. We are so happy with our new unit. I also wanted to say that Joe/Tim the installers noticed when they remove the new unit from the box it was damaged. They quickly contacted the office to get a new one delivered. Joe/Time were not going to installed a damaged unit. I really appreciated that.ThanksLisa and Morris - Beavercreek
The laborer, Josh, did and outstanding job of inspecting our air conditioning system and sharing his findings. He was most thorough and professional.He even took the time to reconnect a bathroom vent duct. I offered him a $10 tip and he would not accept it no matter How much I insisted. He said, thatll be my good deed for the day Josh was a class act.Paul Newman, Beavercreek, Oh resident
Justin Smith was very tenant,and friendly. He went through the the whole system and pin point it the problem. It could have cost me $800 he save me $500 I want to thank Justin smith if y’all got guys like him working for Five Star you guys are winning. Thank very much
Very prompt, professional and did a fantastic job for a terrific price! We also had them install a humidifier and air cleaner with our new HVAC system! Very pleased with everything; the technician and install guys were also awesome to work with. Thank you!!
Josh was very professional, friendly and very knowledgeable. I was amazed at the amount of time he took to check every component of my furnace. With the amount of time he took and only to be charged $39? I assumed that he would have found something that would have driven the cost up. But no, the $39 coupon was all I was charged. Josh spent some time after the furnace tune up answering my questions. I have found my HVAC company. You really need to give them a call.
Alright, so the guy who came out to have a look at our old furnace was extremely professional, courteous, knowledgeable, and friendly. He walked us through what happened, and what needed to happen to fix the situation. Our heat exchanger went out and it wouldnt be worth buying a new one for a 20 year old furnace. We ended up getting a new furnace from the company and they gave us a great deal, even upgrading us to the carrier brand. Then they sent two installers out like a day later(really quickly, noice), and they were also fantastic, friendly, fast, and professional. Sometimes companies send out cheerful salesmen and some really moody installers but everyone from the phone operators to the installers were just great. I would recommend this company to anyone. This is how companies should be doing business. Ill likely be grabbing an AC from then coming up this spring!
Very good deal for their systems, payed 1000s less, great friendly service and were able to come out and install within 2 days of the quote and finished up within just a few hours. Awesome service. 5 star has a customer for life.
Josh did an excellent job for us. He was very professional and also very fair. We will definitely use them again.
They were very professional, knowledgeable, and friendly.
The Five Star Heating and Cooling team did a great job. The technicians we dealt with for the service call and an A/C unit replacement were very responsive and professional --- Jake, Josh and Chris had a great attitude, answered all my questions, and did a very thorough job. Thanks 5-star team!
The installers arrived promptly. They were very professional when speaking with me. The work was done very quickly at the quoted price, which was also a very good price.I must also mention the gentleman who came out for the inspection/quote. He went through all of the options with me and answered all of the questions I had.Impressive service!
Dispatch called to let me know when tech would be here, and tech, Josh, called when he was on his way. All employees I had contact with were professional and polite. Josh quickly found the air conditioning problem and promptly fixed it. And this was on a Sunday. Josh found all the discounts I qualified for and applied them to the final bill, which was much lower than I expected. I will use Beavercreek Heating & AC from here on out. Great company!
They came fast.... The guy was very nice.... Very respectful.... And got everything working.... they are coming back out on Tuesday.... to clean my vents..... i will be spreading the word....
Josh was very nice, reasonable priced, was very professional. I definitely recommend going through Beavercreek Heating and Air!
The Carrier air conditioner that Beavercreek Heating & Cooling installed for my home is working great and looks very nice. The Carrier that I had was 21 years old and in need of a new one. Even through the COVID-19 virus problems all went well. I am a very satisfied customer.
Great service and Price
I called and they were here within the hour! It took less than 10 minutes to fix! I thought it was going to cost so much more. I would recommend their services to anyone I know.😉 Thanks!
Great response time. Fair price- especially with coupon! Much cheaper than McAfee.The guys were very friendly and informative. Would definitely recommend.
I used the online site to get in touch with Beavercreek Heating & Cooling. They texted back right away and scheduled a diagnosis. The next day, the tech came out (J.D.). He promptly found my issue and even gave me some tips on how to make things run better in my home. He was courteous and listened to everything I said. I will be doing business with Beavercreek Heating & Cooling for my future needs. I am impressed.Update: had an AC tuneup. The drain was repaired, the coolant was checked, all the temperatures were measured and more. I really like the work of the service tech (Hassan). I am glad I’m doing business with this company.
Great company. Kyle and Sean were outstanding. Walked us through each step of the process and did a phenomenal job. !
Aaron came out and performed testing that other companies missed and found my issue. Told by competitor I would need a new system so a simple call to Beavercreek Heating and Cooling save me thousands. He showed up on time and completed work in less than an hour. Thanks again
The technician who came to check out the HVAC that was recently installed, was really great. He answered all of my questions; explained what he was doing; and, gave me details about how the thermostat & the system communicate. He was professional; and, is a real asset to your company.
I am very happy that I chose Beavercreek Heating and Cooling! Thank you Josh for a job well done! This is now my go-to company.
They are very prompt they were accurate with the products that we needed and they were straightforward and didnt offer to purchase extra items that we dont need.
Called them to fix my grandmother’s AC in her Beavercreek home and they came out same day. They called when they were on their way, they were on time, polite and respectful, and didn’t try to take advantage of a little old lady. They diagnosed the problem quickly and had it fixed at a fair price. I highly recommend them!
Excellent AC tech very professional, and polite. Got my AC working great.
Fixed problem within 15 mins. Volunteered to fix what caused it. Cleaned room up afterwards, including air freshening. Instructed me on what to do if it happens again. Very nice. +++
Josh was excellent! He was patient and willing to explain the recommendations he made for my home.
Fast, friendly service. I was contact to schedule my appointment within 20 min of my online request. Excellent pricing on their diagnostic services. Professional staff.
Amazing customer service! Staff really cared about helping with our families needs. Defiantly recommend them.
I typically dont leave reviews unless Im extremely happy, and this time is no different. Josh and Chad were here on time, got to work quickly to find the problem with my heating system, and were very professional. Josh talked me through my options of of either a repair or replacement. Seeing as how my system was 24 years old, and I wanted to sell the house in 2+/- years, the band aid fix (MY words not his) was not the best choice, even if it was the less expensive option. He was able to get me a great deal and with zero interest financing. So glad I called this company vs any of the others on Google or in my area. I would imagine that needing to get a heating system repaired or replaced is typically a stressful situation, but Josh and Chad made it so much easier ( and dare I say, enjoyable?) Would not hesitate to call for any services needed in the future and highly recommend this company. They truly live up to the 5 star name!
Excellent service: attention to detail, checked and repaired quickly.
The technician came out and helped me and did a wonderful job. I would suggest Five star anytime.
My new furnace was installed in about 2 hours!! Very fast, efficient and friendly!!! Thanks guys.
Great service! Honest and easy to deal with! Ill pick no one else.
Josh was great, 5 star service
Great job. Service was very good. Thanks
Honest and thorough! Had a great experience!
Great service! Will highly recommend them to family and friends!
Amazing staff, super attentive and got the job done quickly and efficiently!
Great service and extremely fair pricing!!!!
Seamless Experience!
Great place
They delivered as promised.