I also had them clean my tile floors in the kitchen. I did notice that they had billed me for three bedrooms and I only had two bedrooms done. But both guys were nice. I knew Wayne from previous cleanings and he was the leader of this pack of two. I will have to wait several hours for the carpet to dry. I did notice that they dripped some water, not much, on my wooden floors. I cleaned it up, mostly, with some help from second member of their crew. I would give them five stars, for what they did. Very responsive.
Very courteous, clean in doing the job and so fast. Affordable price too.
Cleaning service was very good. They did a great job getting all stains out of the carpets. I am disappointed that the workers changed my thermostat to 67 degrees on our upstairs unit without my knowledge. We have a smart system. Once the service was done we left our home for a few hours so the carpets could dry. Since they had changed the thermostat without me knowing the heater kicked on the opposite unit defeating the drying process. I wish they would have communicated to me that they had changed the temperature. We will think twice about using Stanley steamer in the future.
I thought Dimitri and Brian did a great job. The results were great and their work ethics and demeanor was professional. Good job guys thanks
The cleaning job that I requested from Stanley Steemer out of Scott, La well exceeded my expectations!! We recently had carpet installed in some rooms and tracking through left some severe staining, which I wasnt sure could be taken out. Arthur and Kevin were very courteous, friendly and professional! Arthur explained what would be done and also gave information about all of the cleaning services they offer, as well as, products for sell. I was amazed at how little time it took but with such efficiency! I thought it would pretty much take all day to do the job; however, it was all done in a very timely manner but a job well done! I would HIGHLY recommend their service and will not hesitate to contact them again!
The Stanley Steemer technicians were timely and very professional. The men did a great job cleaning my carpets and tile grout.I highly recommend Stanley Steemer.
Very professional & receptive to my suggestions. They wore face masks which I appreciated.
Nothing but professionals, always called before they show up an always polite. I have used them so much in the last 6mnths that Ive had some repeat visitors. They talk to me about how they are going to run their equipment, how long it is going to take and what we should do after they are done and gone. I had a couples spots that showed up day after they came out one time, they showed up the next day did their thing and bam....spots are gone!!!!10 out of 10 would recommend
I had them clean my Sofa,Loveseat,and 2 recliners. They were very professional and did an awesome job. I couldnt be more satisfied with the outcome. It was very reasonable price. Glad I chose them to do the work.
He did a great job on cleaning my couch, but the area rug turned hard and has white and yellow patches all over it after it dried. Im throwing it away..
I looked at reviews before I booked a appointment and read all kind of bad reviews but booked them anyway and I so so glad I did. The two guys were very nice and professional. My carpet before they got here was terrible, I thought they’d never get it clean, but oh my god my carpet looks brand new. They cleaned my furniture also and I couldn’t be happier with the way it came out. I don’t know why all the bad reviews but my experience was a fabulous one!
I own multiple rental properties and the tenants are seldom nice to the carpets. I called Stanley Steemer and they sent out Reggie. Reggie was very professional, informative, patient and did an excellent job. I highly recommend Stanley Steemer!!!
This is the best cleaning we have ever had .Thanks guys for the great job
They did a great job and they were fast. One guy did not wear a mask which I was not happy about but thanks to the governor people dont have to wear a mask and I would not confront anyone about not wearing a mask. I certainly wore one. Otherwise I was real satisfied with the job they did.
The 2 staff were very efficient and did a great job
Quick efficient service. Loved the outcome!
Rental unit carpets were really bad stains every where guys did a great job 2 rooms in and out in less than an hour carpets look brand new
Percy and Jacob were so wonderful! Thank you for being so prompt and efficient....
The carpets were cleaned well without any complaints. I can’t say the same for the other services. I had a wood stair case cleaned as well as a tile bathroom and grout cleaning with sealant that weren’t done well at all. They were still fairly dirty. The service was very expensive so this was a huge disappointment. The techs were very polite but left their shoe coverings sitting on my carport. I would not recommend this company. I had used them years ago and had a totally different experience.I was contacted by the manager and they’re coming back. Wonderful customer service!
I was able to schedule same day services and both Chase and Keenan were very professional and easy to work with.
They called twice to confirm & again when they were en route. I had to reschedule once which was very simple on the website. The workers showed up on time, explained everything, worked quickly and efficiently, moved my furniture and they were very friendly. I highly recommend Stanley Steemer in Beaumont, TX.
Guys were really nice. Did a good job
Excellent customer service, carpet came out perfect!! Would recommend them to all family and friends.
Came on 36hrs notice and were both professional and thorough. The techs communicated well with us and wore masks the whole time. I will use them again (as soon as I spill something else disastrous)!
Arthur & Casey did a great job, were very professional and explained all the details regarding the process of cleaning and protecting our 2 rocker recliners. I would definitely recommend their services and would request them to return to our home, if we choose to have additional servics in the future. Thank you, Cheryl Suiter
I have used Stanley Steemer many times in the past with ok results. Today I had them come out again, as I do several times a year. I ordered the service online as I have in the past and when I arrived at my home after my son let them in, I was informed rudely that I had incorrectly ordered the service online. The technician went on and on about how I was not ordering correctly online and that he had to call the home office. I felt like he was too aggressive and could have been way more polite. I felt like I was being verbally assaulted in my own home. I will admit the cleaning was good today, but the last time they were here it left a lot to be desired. Needless to say, I will not be reccomending them to anyone. I also felt like it was not a good value for the money and abuse I put up with.
We are moving into a house that had dingy carpets that we didnt want to replace yet. Even though there are still some stains, I have peace of mind knowing they are clean. The only issue we had is one of the service guys peed in a toilet that didnt work and no one found it for 3 days...
Service guys were on time, professional and friendly.. Did an excellent job of cleaning carpets and other floors. Got the job don quickly. Excellent work,
Last week i had wrote a review on this company. It was a not good review but they called me and reschedule the appointment since i was not completely satisfied.. That tells me alot about a company. They came out today and completely redone the job and it looks amazing. Arthur and brandon were very professional they are out of the scott office in lafayette la.. They did amazing job, cleaned every crevice and it shows . Thank you to them and to the owner for taken care of the customers..
This service was amazing! The gentlemen arrived on time, were courteous and mindful, and completed the job quickly! My carpets looks amazing and smell even better. Thank you!
They were very polite and professional and my bed looks outstanding . Im very satisfied and I highly recommend their services to everyone
Casey Wright and Jordan Daigle did a fantastic job at my house. They worked very hard to resolve problem areas on one particular rug- and when the stain persisted gave us a discount.Both were extremely friendly and professional.Thanks yall for excellent service!
Called around 9:00 am to request service. Crew arrived before 1:00. They were courteous, professional and neatly attired. Were shown the scope of the work to be completed and immediately began to get the job done. The work preformed was excellent. Will hire them again in the future and recommend them to any one looking for cleaning.
These guys did an amazing job, cleaned all carpets and the result was fabulous.Definately would recommand Stanley steemer Beaumont.
Very professional. Did a great job and were very efficient with getting the cleaning done quickly.
They came quickly and wore masks. They were fast, friendly, and efficient. Place smells great and carpets look brand new again!
The Scott team did a wonderful job cleaning our carpets. Fantastic job! The Stanley Steamer crew was very professional and fast.
Great service!!! The team was very polite and professional. My carpets looks amazing. Thank you
Awesome people. Very efficent and professional. Will use again in future
I’m sorry but I have used this company plenty of times and this time they weren’t at my home for a hour. They cleaned three rooms, stair case, hallway, and entry. Normally I have young guys that put wedges under the furniture but this time. I had just painted and they scratched my walls. I’m just out done!!
I have high traffic on Berber carpet & I have Stanley Steemer come clean my carpets at least 4 times a year. I am always very pleased and highly recommend my technician, Chris Tolliver. He is always very accommodating and conscientious! He cares about getting the job done right! Even though they will move the furniture for you, I typically have it moved so that they can spend the allotted time cleaning. Im never disappointed!
I couldnt be more pleased with the results of Wayne and Pauls hard work. I will be requesting these gentlemen for future cleaning, the techs was very professional and kind. The job was completed fast and they cleaned up quickly and respectfully through our home. I will call Stanley Steemers again!!!
Matt was v ry professional and on time!! He explained everything to us and went over all the things we shouldn’t do to keep us safe after they were gone. I would absolutely use them again!!!!
Chris and Nick did an outstanding job steaming the old tile and grout in my mothers house that is up for sale. They were able to clean years of dirt away and restore the tile and grout to a brand new look. They were professional, courteous and excellent young men who worked hard and did a wonderful job.
We booked online and were able to schedule for the next day. Our time slot was 9am to 1pm and the two man crew showed up at 9:30am.They introduced themselves, surveyed the areas to be cleaned and then briefly explained the process.They used corner guards so the paint work wasn’t damaged and were very careful to wipe up any drips on the wood floor.The carpets looked extremely clean when they left.The bill was shown on an iPad and all charges were as expected except I found a coupon and they applied that so there was a discount.Five stars to them for a great cleaning job, professional attitudes, clear explanation of process and easy payment.Would highly recommend and use again.
Stanley Steemer is without doubt the best service going. Professional technicians that are both personable and knowledgeable, and go out of their way to ensure you’re happy when they leave. Reasonable competitive pricing, a variety of services to accommodate any need, a prompt friendly service.This is an easy 5 star rating. Don’t think about it, pick up the phone and schedule Johnny Chandler or Chris Baldwin for the service. You won’t regret it ;)
Prompt and professional, very courteous, fair prices
We are Full Timers in our motor coach so our floors take on lots of abuse. We called Stanley Steamer and they came out that day. They gave us the estimate & cleaned our entire flooring all during the same visit. The carpet looks almost new again. Nice fresh smell. The two guys that came were courteous and professional. We will use them again.
Removed years of stains out of one of my bedrooms in less than an hour
Our 1st time using Stanley Steemer. The employees were very professional and knowledgeable. We were very pleased with the outcome of our service. I would highly recommend this company.
Awesome service. These guys did a great job cleaning a second hand couch that I purchased.
The 2 guys(forgot their names already) that cleaned my carpets this am were extremely professional. They came during their time slot, they shook my hand and gave their names when they entered, cleaned my carpets quickly, did a great job cleaning, and gave some good tips (be careful, give it 12-24 hrs, air on 72°). Clean carpets is a great start to my Saturday. Excellent service.
Pet stain still there do not recommend!
Had Carpets and Ceramic tile cleaned. Bryan and his assistant were very professional and respectful to my home. Will be using them again. Neat, Clean and explained all steps that were taking place.
Brian and Arthur were very professional and knowledgeable about what they do. They were on time, friendly, and did a fabulous job!
I am extremely satisfied with services received from Arthur and Gary. Highly recommend services to anyone in need of professional cleaning.
Very friendly, professional and fast. They explained everything well and offerred additional services and products.
UPDATEThey came back out and recleaned the carpet, its ok but could be better, it looks better but still has the smell needless to say its not worth 100 dollars because I got the same results out of my Bissell Pro shampooerThis was my first time using Stanley Steemer, they were really fast and Im thinking to fast because they wasnt even at my home for 15 minutes and then gone and several hours later I go in and the carpet still smells bad not worth the money at all
This was an awesome experience. The result of the carpet was very surprising. The staff was very professional and did a great job.
Had my WHITE sectional cleaned today. The guys from the Beaumont location were super nice and did a great job! Showed up within the time slot and were done in a good amount of time. Couch looks and smells much better! Will use them again!
My carpet and tile looks and smells so much better! Reggie was professional and efficient and I’d definitely have him and Jerome back to clean the floors again. Thank you guys!
Technician Reginald and I forget the other guys name, both did a great job on my mothers carpet and high traffic areas. Will use them again for sure! Thanks again!!
The “Clean Team” did an excellent job at our house!Very professional from the greeting to the preparation, to the cleaning process and final product. Thanks Reginald and Jerome!
I called Stanley Steemer out to clean my tile after construction. My tile had sheetrock mud and dust all over it. They just pushed the dirty water next to the walls in some places and other places didnt even take the time to work on the heavier spots. I had to go behind them with a mop after they left. I wouldve called them back but didnt have the time for them to come back due to needing tile cleaned for Thanksgiving. The men that came out were punctual and friendly but It was not worth the $300 + cost.
Matt and Casey were very professional and informative. They made the process very simple and answered all of my questions. You have retained a customer due to these two. I will definitely use Stanley Steemer again.
Those guys came by early today than the appointment and got the carpets done ! Carpets look new when it was done by those guys !
The crew who cleaned my carpet were very professional and friendly. Chris explained in detail everything they were doing. Carpet looks great!
The floors look great: clean, odorless, no overwhelming perfumy smell. Crew was professional, efficient. We are very pleased.
Very prompt! Did such a great job! We had a horrible stain on the landing that came right out. Carpet looks brand new! Will definitely recommend you to others.
Disappointed in how much I paid for not great results. My driveway and walkway is nothing but swirls from the pressure wash. Tons of areas missed making it all look ugly. The crew didn’t take their time and rushed to complete the job. Won’t be using Stanley Steemer again.
It was great having Chris & Justin today. These guys were very knowledgeable and we even shared stories about our pets. My carpets look great and I will definately request this team on future jobs!
Very professional, excellent service
5/7/2020 Had Bryan and Jordan out today to perform this 6 month cleaning. Had some really bad spots for them to work on and they resolved my problems completely. Hallelujah. Can depend on them to be on time, great service and fantastic job on my floors. Will see them next week to clean my tiles.Been using Stanley Steamer for about 6 years every 6 months. They do a great job every time regardless of what service I request. Also helps they have specials that help me save money on large jobs
Best service around
The crew out of Scott Louisiana did an excellent job on my carpet and upholstery. They were very courteous, informative, and thorough. Also, excellent communication and reminders on their arrival were given. I strongly recommend them 👍
Thank you Mick and Brian for doing an amazing job!!! I will highly recommend Stanley Steamer!!
I have used Stanley Steemer for years but this cleaning for so disapointing that I will not be using them again. I paid $55 to have a section of my hardwood floors clean - about a 3 x 30 walkway -. Sadely to say he did not use a machine he mopped it! We had a discussion about his procedure. Not good. Also 1 bedroom of carpet did not smell like they cleaned it. It smelled like wet carpet. In the past, I could smell the clean. But not this time. After the carpet dried, all my spots came to light. I went to the store to get the Rug Doctor spot spray and all came up. Goes to say if you want a job done well, do it yourself.
GREAT EXPERIENCE!! Polite and friendly technicians. I highly recommend this business!! My carpet looks great! Ty!!
Friendly technician arrived on time and was thorough and efficient.. he assisted in moving furniture also.It would have been great if had a helper for the moving part.
I booked an appointment online and they came out the very same day. They were polite, professional, and did a great job getting the stains and dog stink out of the carpet.
Floor was a disaster after the walls were texturized and painted. So much was dropped on the floors. I didn’t think the floors would ever be presentable again. But Stanley Steemer brought them back to like new condition I can never say enough positive about this company and the young men that did all the hard work
We have used this carpet cleaning company many times. They are very courteous people that came out this time. The problem was they seemed to not know how to clean the carpet to work their way toward the door without walking over areas done. There were footprints over the whole living room and this has never been the case. Also, they left our garden hose out in the yard and the gate opened which allowed our dog to escape when I let him outside. The footprints are the real issue though. Others in the past knew how to go around the room and out the door without a print left in the past.
Technicians were on time and very respectful and friendly. They did a very thorough job, and completed the work in an impressive amount of time.
Did a great job! They got out some really bad stains. Very professional.
Very professional - explained the entire process and completed everything just beautifully! I will only use Stanley Steemer!
Technician arrived in a timely manner, was very mindful of keeping my carpet clean, did a very good job cleaning my leather chair, the chair looks great!! Technician was very nice and friendly and did a great job.
The crew that came out did a great job, super friendly and even moved stuff around to make sure they got every inch of our carpet! Definitely will use them again!
I’m always pleased when my carpet and tile gets professionally cleaned by Stanley Steemer.☺️
I think they should spend more time cleaning the carpets. Also instead of just saying “sorry but we won’t be able to get that stain out” before they have even tried I just paid you almost $360 to tell me that. Makes me want to save my money & do it my self.
The service was great and the servicemen were extremely professional! They did a great job!!
I am very pleased with the professional service I received from Stanley Steemer.My sofa’s are so fresh and clean -they are like new and my old carpet is really spotless !!!Best of all -the technicians were hard-working and answered all my concerns !!overall -great service for a reasonable price .
Very nice staff that came to our house today. They did a great job! I highly recommend them!
They do a great job! When I want to get my carpet, tile, or furniture cleaned, thats who I call.
Two of the nicest, most courteous young men came to our home. We couldnt be happier with the job they did.
Excellent service, courteous techs, great job, and definitely recommend!
Did arrive on time. Chris was very knowledgeable about the process. They were done in no time. I will use them again, and recommend to friends.
Guys were friendly professional and knowledgeable. Got my wood floors clean and shiny.
Excellent customer service! Thanks Wayne and Jeremy!
On time! Quick and friendly. Highly recommend.
200.00 for cleaning my 10x9 rug. Still smells awful