There is no zero star so I submitted 1. They charged $20 today. They did not touch back inside, they did not remove car seat to clean the beach sand. Literally they did nothing. Just cleaned outside and front inside. Terrible experience.. I did not want to argue with anyone they I left. Go hell men!

Someone let my children eat soft serve ice cream in my car (could have been me). My car was disgustingly dirty. Brought my car down yesterday and came out with my car looking BRAND NEW. Mr. Maxwell deep cleaned EVERYTHING and took the time to explain what he’d done and what to expect in the next few days.The only advice I’d give is that if you’re doing a FULL SERVICE, arrange to drop your car off. It did take a bit of time (obviously, it was A LOT OF WORK).We are regular customers here and will continue to be! Thanks, Mr Maxwell!!

Timely, courteous, and efficient....especially with a filthy truck like mine.

I have been doing business here for 5 years and today was the WORST EVER. WAITED over 1 1/2 hours for a DOUBLE and finally had to talk to a manager that was too busy CHATTING with the female staff to bother getting the card out. I came in second in line and waited for 6 other vehicles that was taken before mine.

Guy pressure washing before tunnel hit my hood with nozzle. Go through tunnel come and came out to a about a dozen cars waiting to be serviced, nobody directing me and 2 people wiping cars down. Majority of the vehicles were already dry and still dirty. After getting out and seeing my truck was also still dirty and dry i left because i knew that they would just wipe the dust and dirt off and scratch my paint. I used to get my truck handwashed by kendal there weekly for about 5 years. When he quit i stopped going. This was my first time back since and the place has really gone down hill.Hardly no staff on a saturday.Quality of washes was poor from what i observed as well.Sad to say but after giving it another try and basically giving my money away for nothing i wont be back.

I brought my vehicle here on 4/1/21 for an oil change and car wash. Conventional oil change and car wash for a sedan was about $50. Kind of pricey, but not terrible. After leaving, I opened the glove compartment to store my oil change receipt and noticed that my belongings had been gone through. Nothing was missing other than some replacement fuses I had in there (probably because there was nothing of value) but everything had basically been taken out and put back in upside down. I called the store and spoke with the manager (Joe). He did not even apologize - he just said he would look at the video and talk to whoever did it. When I got home, I looked at my front bumper and noticed they didn’t even do a good job cleaning my vehicle. There were still bugs on it. I WILL NOT BE TAKING MY VEHICLE BACK HERE EVER.

Well worth the wait and the price was better than most car washes.

I gave four stars because truly the before and after of my car is almost astonishing, my only complaint is they used WD40 to get melted crayon out of my seats and now my car reeks of WD40, lol. But hey thats a price Im willing to pay for a super clean car!

They were extremely slow. Most customers vehicles were sun dried by the time they came to dry vehicles including mine. Very unprofessional customer service. It was so slow the cashier had to wait on incoming customers then come to the entrance of washing station to rinse vehicles before they entered including mine. I know I wasnt getting a full detail, but I thought it was a quick wash and go, which it wasnt. I watched 3 vehicles get wiped down and Armour oiled and I was still waiting. Then the same cashier had to come move vehicles from behind me and ask the workers to come start drying vehicles off that were already sun-dried like mine. All overall, I will never go back again. I wasnt in a hurry, but the customer service was horrible with a capital H.

Paid for the full service wash and hand wax ($70). They got my truck in right away and were quick with it, maybe too quick! All the chrome pieces on my truck were still dirty, including the wheels. There were still bug remenants on the grill. There were wax streaks all over the truck. Friendly service but I think that the detailers are not properly trained.

This was a great experience with the crews. I enjoy and visit often. Highly recommend for everyone in area.

Really slow unmotivated employees lines took terribly too long to proceed. Its safe to say I wont be returning!

I recommend the full serviced. I priced around and for the 40.00 they are charging they do the most... where some places still require you to do your own vacuuming... 5 star best deal in town true wash, true clean, inside and out!

Car still had spots on the outside of my car and the inside was missing spots for wipe down. They didnt put the car mats back where they go either. When I asked about the spots still on my car, I was told that I had to pay extra for that. I paid for the package that the lady told me would get what I said I needed. I will never will I go there again.

Had a wait on this pretty day but worth it

The fastest place I ever been to for my inspection...HIGHLY RECOMMEND!!

They did a awesome job much appreciated polished chrome to

Great place to go get your vehicle washed...they do a great job cleaning the out side up after it has been washed

Place provided good recommendations for oil changes. Also you get a free car wash for every oil change, and its free if it rains within 72 hours.

They were pretty good, they do military discount also and the guy that cleaned my car was pretty thorough. They forgot to give me my fragrance and my console could have been a little better. Other than that no complaints.

Good car wash. I wish the directions were easier to follow. It was a little confusing knowing where to go.

The service was awesome and very kind, respectful...Making it my stop b4 church so my car can shine on Sundays

I am still looking for a good hand car washGrand slam, service fair . If you want extra you will have to pay for it)

I got the home run today and the job was very poor. I dropped my car off for almost 2 hours and was told they only needed 40 minutes. I was told for the conditioned leather seats was 14 extra dollars and agreed. When I returned for my car after 2 hours it still wasn’t ready and when finally “finished”, the inside looked exactly the same and even found my sons cereal on the seat. There were smudges all over the outside and for almost 52 dollars I was pretty unhappy with the job that was done.

I came for an oil change & was told they don’t have my cars type of oil filter. I was asked to buy the filter at o’reillys. I bought the filter, my car was taken back & a coworker came in to ask me where my key was. I told him it was in my car & he claimed he couldn’t find it. After retrieving the key from my car door, another coworker came in to inform me my air filters needed to be replaced. I asked if they had the type of air filters & was told yes. 5 minutes later the same coworker comes back to tell me they don’t & to buy it from O’reillys. It’s a shame because I’ve had my oil changed at Grand Slam numerous times with no issues & I’ve always liked how clean my car would be. In addition to this, I don’t appreciate being spoken down to or called “baby.” I will be taking my business elsewhere.

GRAND SLAM$5.00 Car Wash (& go towel dry) & lube, free full service CAR WASH with oil change, accessories, snacks, great vehicle knowledge & great customer service, convenient, and clean rest rooms

My visit was quick the workers are very nice prices are reasonable will visits again thanks for the service 👍👍👍

Google says that they do inspections...they even have a freaking sign on their building that says State Inspections. Yet, they told me they dont offer inspections. Either way they need a complete overhaul on their advertising, or their staff is just too lazy to do their jobs! So unprofessional!

They did an amazing job

Good wash, good oil change but they only vacuumed the first two rows of my car. Not happy with that. But still a nice place.

Very confusing, every employee complained about working there, wanted me to pull up to get my car dried and my car dried in the sun before they could even get to me. Generally frustrating atmosphere. Wont go again

I was pleased with their service. They are always Kind and Friendly. I went for an oil change and the free wash but they always give me their best.

My back carpet was left out and not put back. Noticed after l got home. Tried calling multiple times..no answer

Service was great! Communication not so great! Language barrier to overcome

Very nice people and they do a very good job cleaning your vehicle!!!

Cleaned car as expected

I love this place. The very nice young man who did my vehicle was excellent. Very professional,nice, and hard working, he was in point. I dont know his name,but, if I see him again Ill know. Great job 👍. Thank you so much for your time and effort. Much appreciated.

Good wash friendly workers

Great service. They did an amazing job!

In and out clean and ready to go. Great job excellent price.

Used to be a decent car wash, but since changing the name and owners I assume its been pretty lousy. On the day I came they have 3 lanes for you to pull up to but were only using one of them. They didnt have anything blocking the others to let you know they werent being used. The guy pointed in the opposite direction and said to get back in line. By then 2 other cars had pulled up and there wasnt enough room for my truck so I just left. Sucks to lose a once good full service car wash, we need more in Beaumont.

It was my favorite past time in Beaumont 😆😆

Awesome service all around

Good job. I will be back. The other place I used didnt do the under side.

Great prices, awful customer service. The woman at the podium does not know how to speak to customers.

Great Car Qash 🚗 for $5.00

Great service

I loved it

No rookies on my car

Used to come here regularly and had okay service and decent washes. Now? Forget it.I ended up waiting over 2 hours for a car wash here about a month ago after they guaranteed me a one hour time allotment to get it done. I had to leave mid wash because they still werent done going on 3 hours for which they gave me a voucher for another one.I used the voucher today after asking once more if I could be in and out in around an hour... And told them why I left last time and why I had the voucher. They said absolutely that would not happen again. Well, here I am... Still waiting and Ive been here for over 2 and a half hours... About to leave again mid wash. Dont waste your time with this place.

Always do a marvelous job for the money.

I stopped coming here a few years ago due to the decline in service. I decided today, I would see if anything had changed...it did, it’s now worse!Customer service from drop off to pay was horrible!All I wanted was an oil change and to get my car detailed, mainly detailed! I tried to explain this to the gentleman I left my car with as well as the young lady taking my money. She “kindly” explained to me, the gentleman I dropped my car off with for the oil change only wrote a basic wash and that’s what I am getting. So I guess I now have to see if I can find somewhere to get my car detailed

$5 wash is great for the price. Basic carwash on the outside of the car. Pay more and be that much happier.

Grand Slam staff at drive up, clerks at the counter, and car washers are all polite and professional. The waiting room is comfortable and place to sit outside as well.My daily driver (midsize SUV) can go thru the tunnel quickly. My second car will not fit thru the tunnel, so I have them hand wash. The hand wash takes a long time. Sometimes I wish I could get out faster. But they still deserve five stars for the end result.Mark M

Nice and friendly staff

Fast

I came in to get a full service wash. Besides the mediocre job, they have a serious issue with sexual harassment. The workers were way too comfortable with calling me “baby girl” and making “hissing “ noises to cat-call me. I noticed how touchy and flirty they were to their female coworker as well. I did not like the vibe and have zero tolerance for sexual harassment. While I went on to confront them about this issue, I was threatened and called a “bitch” several times by a guy who “supposedly” did not work there but was affiliated with the coworkers. He followed me outside and as I was walking to my car, he continued to harass and call me “bitch” several times. This was after I politely told him to stop and tried to diffuse the situation. I am really disappointed and disgusted with the service I received and I will never be back. Also, I would like for this issue to be resolved. It is NOT okay!

They was very professional I was very happy at the wash job they did on my car. I hope they keep up the good work.

Nice place to get car washed. Misleading pricing as the double car wash does NOT mean they wash it twice.

Keith Hayes did an amazing job on the interior of my car! Four days later, and it still smells like new! He is also the sweetest! Would recommend you guys to anyone just because of his impression he made. Will be coming back!

This place used to be superb, that is no longer the case. Most employees were super friendly, but there were a few faces that seemed perturbed and frustrated. Through the windows you can view the wash, there is trash all through the tunnel, and a couple of cars lost tracking on the rails inside wash. Very upset Lady walked in, it appeared her vehicle was one that was damaged.I will say that the young man at the counter, young lady sweeping, and one of the gentlemen drying vehicles were doing a great job pleasing customers.

The service was shabby, didnt get the trunk vacuumed the first time, car was still dirty after they said ready, disappointed cause they used to be better....

I love this place!! My dad recommend it to me and I have never been more satisfied. Good customer service and a wonderful experience! I also recommend employee Keith Hayes! He restored my headlights and they look AMAZING. I wouldnt look any further!!

Keith Hayes did an amazing job on the interior of my car! 2 days later, and it still smells like new! He is also the sweetest! I Would recommend you guys to anyone just because of his impression he made. Will be coming back! 👏👏👏👏👏----->>>🌟🌟🌟🌟🌟

Had my vehicle washed and was guided into the dry area. It took 4 cars behind me to get dry, and leave, while mine air dry still dirty. When it was brought to the managers attention, I suggested that it be re washed. The manager said that it would cost to much money. So they wiped the truck, and it was still filthy. Poor customer service, with no resolve from the manager.

Went in for a simple wash inside and out today. When they told me my truck was ready I gave them a nice tip and got in to back out. That’s when I noticed the windows hadn’t even been cleaned! Covered in water spots and the inside wasn’t touched!The trash can hadn’t even been emptied.I called one of the guys over and asked him to look at the windows. He said “are you talked about spots” and was put out that even questioned the cleaning. He begrudgingly got his spray bottle and rags and wiped the windshield inside and out. And I mean “wiped” not cleaned! I asked about the rest of the windows and he said they are good enough!!!!!Will never use this place again!

This pictures are after they re-washed my truck! Supposedly, manager was super involved with it and was gonna ensure it was done right! I paid the highest amount they charge and got a 7.99 wash. I don’t think its worth over 100 dollars! What do you guys think?

Keith Hayes worked a MIRACLE on my 2006 Dodge Grand Caravan! It looks almost like new! Thanks for changing my space from lived in to liveable! I can actually let somebody ride and not be embarrassed. All the staff were very helpful and pleasant. Thanks for the total experience! God bless!

Definitely like getting oil change & truck washed here. Friendly people & great price.

I come here a lot. These guys are awesome at what they do. Joseph rocks. He takes the best care with my vehicles. He makes them show worthy and I couldnt ask for more. Thank you Joseph for making my vehicles look beautiful.

Good always wash my car here!

Great place for cleaning my truck.

Bthis place is a joke horrible and wontvanswrr phone for me to complain

It was good but i got forgotten about my car went to the front and was not touched for hours. I did get a pass for another free wash and vacuum. So planning on trying tomorrow so we will see if they honor itMore to come. This has never happened to me before always great service.

This was my first time going to Station car wash and lube in Beaumont, and Keith Hayes knocked it out of the park. My truck looked flawless after he was done with it. Better than the day I bought it. Will return next time it needs tidying up, and highly recommend you do the same.

Grand Slam oil change manger has a bad attitude problem, as I told her Im am not a child and I refuse to let you talk to me any kind of a way. I hope the owner can straighten that problem out, I can always take my business some were else. Thankyou

Great people real good customer service .Really friendly peopleGreat service my truck looks like new after

I was stuck inside of the car wash machine for 20 minutes, and when they finally got the track to work to automatic move my truck forward, I was able to go get a refund but still couldnt get my truck washed, so now I have suds and soap on my truck.

They were nice and even say hi to the mascot cat every single time the cat passed.I know this has nothing to do with this review atm, but this tell you who are the people in this car wash who are taking care of your car.They did a great job and really cared about my car.One of my car’s window would not go up and I could not get it washed that day but offered to save me the car wash for 72 hours. They also asked if they could try and fix it the next day.I was able to fix my car window and came in the next day for my excellent car wash.

Really nice interior, poor customer service. Lost my dip stick in an oil change that took an hour. If youre here for a wash its nice. If youre here for the mechanic? Look elsewhere.

Not coming here again. We came for a simple drive-thru exterior wash and have been sitting in line for 20 minutes, when there was only about 5 cars in line. Employees have been taking cars from the interior clean and cutting in front of us in the line for the exterior wash. We’ve let 2 cars in front of us and a 3rd one just tried. I am courteous but 3 cars in a row cutting in front of the same car is excessive. There’s no reason for us to have to wait on people getting an interior clean when we came just for an exterior wash. That defeats the purpose of how they have this set up. Employees seem to be nice and friendly, but I don’t agree with cutting in front of paying customers. This has taken too long for a drive-thru and I won’t be back.

Better!

Gets really busy. Workers are disorganized. Not a professional business setting. Employees fight over what cars to clean. My car was not cleaned as promised. Wont be visiting this place again. Ask for new car air freshner however the attendant sprayed something horrible that smelled very bad. Bugs still in the front and interior not wiped as promised.

Worst place to get oil changed! My car sat there for 1hr 30 min while workers texted on their phones. Then when my car was finished it took 15 min for them to give it to me. I told them I didn’t want the car wash because it took forever and they still charged me 83$ and told me if I didn’t like it to go somewhere else.

I went to get my truck washed and detailed Saturday. I left very unhappy after an employee by the name Rico did pretty much nothing to my truck and made a mess on the inside. I spoke with Kevin Smith about the problem and he told me to come in the following day. I went back the next day and Kevin did an awesome job to my truck. Kevin and the manager made sure that I was satisfied. Other than that one particular employee, the rest of the staff was very friendly and helpful/ concerned about making the customers happy. I will ask for Kevin my next visit.

Been here almost 2 hours when I pulled up to get a complete car wash the unlimited car wash there wasn’t that many car in line then they started getting busy and seemed like other car was going first anyway I waited and then seen my truck go by then set in front and no one was working on it but they started on truck behind me and to the side of me. So with mine in front u think they would have done my as it came out so I would not be blocking anyone o well never agan ( WILL I COME HERE AGAIN) so if you go there it’s ur own Fault. Thanks .... CLINT.

I just wanted to say what an awesome job Kevin Smith has done on my car. He has worked miracles with it and it looks new again. Thanks Kevin! You deserve a raise and I will ask for you every time I visit.

After hauling my big white dog during the flood water evacuation, my back seat was covered in dog hair. Went in Friday, Keith H. did an AMAZING job of getting all the dog hair up as well as getting the rest of the interior to look like new!! Wonderful courteous staff!! I will be back as well as highly recommending this carwash!

I myself with over ten years of customer service experience!!!! was VERY DISAPPOINTED. Sad part was what i asked for and wanted cost less then, $5! I gave the manager and employee who assisted me both a $5 dollar tip. An not one of them said THANK YOU 🤦🤔 .... The woman inside on register NO KIND OF CUSTOMER SERVICE AT ALL!!!! AND I THINK SHE CANT COUNT THAT GOOD, IM NOT THAT SURE 🤷 IT APPEARED THAT WAY .... ((-NO THANK YOU, COME AGAIN ... -NO HAVE A NICE DAY ... -YOUR WELCOME .... Smh.

Horrible service . I could have easily paid my kids to clean it and it would have been better.

I use this car wash almost every week. However, this past week was probably the best EVER. My finisher, Joseph W. did a great job. He was very professional and my truck has never looked better. Hopefully Ill get him every time I go back.

They are so much better than they use to be! I guess its because they have New workers!

Keith H. Washed my car and he did an amazing job. My car was basically spotless. I will definitely be coming back for another wash.

Joseph W. was my finisher/detailer. I was absolutely impressed with his work. He was polite, professional and nice. He did not rush, he detailed my car as if it were his own. My family just moved to this area and I needed my car washed. I am so glad I picked Station. My family will be using this car wash. Thank you Mr. Joseph W.

Went there for an oil change. Was in and out. Great people. But I drive my car 25 miles to the shop to get my stater and shifter cable replaced and they went to do something and checked the engine and noticed there was no oil in the car. How do you forget to put oil in the car? I get told that the cameras show him out oil in the car put in sorry 5 1/2 gallons does not leak that fast. Dont get your oil changed here.

Alot of fun, and grateful service.!

I went to this location for a car wash today. They did a great job and the employees were very friendly. All around great service!

Paid 40 dollars for the best package they offered and in return my wheels were dirty parts of my car werent even clean they said they waxed the car but I was watching them the whole time and all they did was dry it. Very disappointing

Wife could see bugs still on front from 20 feet away. Interior was OK, but was littered with spray spots. Also chrome outside runners still had dirt on it. They were obviously not wiped down. Not sure what I expected for 54$, but wasnt impressed. Whats sad is car is only about a month old, so it wasnt really that dirty to start with.

Overpriced!!!!!!Very good work. Although over a year ago.I used them about a dozen times.