Reliable Plumbing serviced our water heater on the day we called. Ryan called before arriving informing us of the approximate time he would arrive. He was very professional and after checking the heater, he knew exactly what needed to be repaired. After the repair, he waited to make sure everything was working properly. We would highly recommend Reliable Plumbing.
Ive used Reliable Plumbing a few different times now, and they have always been very easy to work with. They were on-time, and did a great job. I will continue to use them in the future... highly recommend!
Extremely happy with this process. From the initial call, to the completed service, everyone was friendly and professional. The technician that performed the service was Ryan, and he was excellent. He fixed everything that I reported, and he also pointed out and fixed a few issues that I was unaware of. He thoroughly explained all issues resolved, as well as future issues that I may want to look into.
Ryan was prompt. He explained and answered the questions I had. He, also explained to me what he was doing and why he was doing it. Really nice knowledgeable employee.
Gas pressure test was performed on time and broken gas pipes in attic were photographed and capped. Technicians were professional and very courteous. They answered all my questions.
Im very pleased with the work that David did on my toilet. I thought I would have to replace the whole toilet, but David saved the day. David also repaired my bath tub faucets on a previous service call and Im having no problems. Again, I was so worried about maybe having to replace the faucets because the fixtures are so old. David quickly accessed the problem and repaired it instantly. David is always very polite, fast and professional and gets the job done. Reliable, you are the best!
Baton Rouge, LA has been experiencing record rainfalls for the past several months. Needlessto say, when the sump pump for our pool up and died one evening, during a thunderstorm, it wascause for concern. You never knew if a pop up shower would bring sprinkles or 3+ inches.We had used Reliable Plumbing in the past and been very pleased. My husband called, explainedthe problem and was given an appointment for the very next day! Prompt is certainly apt! They pulled into our driveway 5 minutes early (their office called me 30 minutes prior to notify me :)In addition to rain, we were under a heat advisory! Starting at noon, the heat index was expectedto be in the triple digits for several days. 🥵 The time...High Noon!!! Our sump pump is located atthe end of a concrete walkway that leads to our pool gate. Even with a thin mat on it, everyone hasto wear flip flops and jump over the exposed concrete, or burn their feet!Eric greeted us with an enthusiastic smile! He introduced himself and his assistant, then went with my husband to take a look at the sump pump. After disconnecting itand testing it, he verified - it was indeed dead. Calling the office, he gave them the informationthey needed to call and order a new one. Eric left and was back in a flash. I couldn’t watch ashe carefully and expertly installed the new pump. He was completely stretched out - on that scaldingConcrete! I swear I could have fried an egg on it by this time, yet Eric’s mood remained jovial as hetalked with my husband and finished the job.They thoroughly cleaned up. Eric stressed to us, should we have ‘Any’ problems’ or even ‘Concerns’to please not hesitate to call!! And I have to say...Considering the fact that we had to get a NEWPump, have the old one disconnected and hauled away, a New one picked up and Installed, Wewere extremely pleased with the bill!The only thing that surpassed the bill was Eric!! The next time we need a plumber, we’ll be callingReliable Plumbing! I can’t recommend both enough!!
We had an under slab pipe leak in the middle of hurricane Ida. Reliable Plumbing was at the house the morning after the hurricane to repair the pipe. They were fast and very professional! I highly recommend them!
I would like to say that today was the first time I called a plumber to install a service in my home. I was very impressed with David and his knowledge and professionalism installing a waterline for my new refrigerator. The job was well done, David had all the tools and supplies needed to complete this service in a short manner of time. He also answered all my questions and concerns about this service.Thank you Reliable Plumbing for sending David to do the job.
Reliable Plumbing is truly reliable!! I called early morning and David was at my house by 9am, he got straight to work fixing 2 of my toilets, my kitchen sink and dish washer! The company and David are very professional and I will be using them if we have any more troubles!!
The pilot light went out on my water heater and I could not relight it. I called Reliable Plumbing to get a technician to get the water heater operational again. David came to my house and quickly had the water heater working. He explained what can cause the pilot light to go out and mentioned several options should it happen again. The folks at Reliable always provide great service.
David was very polite and courteous. He was on time and fixed my problem swiftly. Once he left, I had an issue so I called the office and voiced my concern. David came back to my house and politely explained the reason which he was completely right. I appreciated his patience and the fact that he took his time explaining. Will definitely use again.
Second time I have used Reliable Plumbing. David arrived as scheduled and persevered until the problem was solved. Courteous and cleaned up all work as he went. Definitely recommend!
The service men were professional, friendly and fast. Very helpful in answering any questions I had concerning the problem I was experiencing with my hot water heater. I got a crash course in plumbing. I would recommend to my friends.
Appointment was easy to schedule. Eric and Corey were courteous, professional and did a great job. Will use them again in the future.
David did an awesome job. Very professional. Highly recommend.
David came and installed a new toilet for me. Professional and clean and well done. Reliable Plumbing is my go to! Cannot recommend them highly enough! Great service! Mary Wemple
David was professional, and he completed the services requested. He provided a solution that was better than what I expected. He also helped with an additional item that I hadn’t requested when I originally scheduled. I’ll definitely use David and Reliable Plumbing for any future needs.
Eric and Leyton showed up at my residence at 8:50 a.m.--I showed them the problem with the cold/clear water from the A/C in my bathroom lavatories. Eric immediately went up into the attic and saw that he needed to install a portal that would allow him to clear the pipe of the clog using an auger/snake. He successfully removed the clog after installing the Tee and using the auger/snake. He and Leyton completed the job very professionally, cleaned up the bathroom area and attic, and was gone by 10:00 a.m. I would recommend Reliable Plumbing to my friends if they need plumbing assistance.
I had a major water leak and called Reliable to get it fixed in a hurry because I had to go to work in a couple of hours. Eric showed up in a very short time and got the leak fixed and I still made it to work on time. I had another issue that needed to be fixed but didnt have time to get it done that day. I called back a month or so later and Eric came back to fix that problem also. He explained every detail of what he was doing both times and kept me updated on what was going on. I was expecting to pay WAY MORE than what I did but the prices were a lot less than I could imagine. GREAT SERVICE AND GREAT PRICES. I highly recommend Reliable Plumbing. Thank you Eric for the great job that you did and also thank you Ashley for your awesome customer service and for getting them there for me so quickly. YALL ARE THE BEST!!!!
David, Dale, and Ray went above and beyond to take care of my toilet issue. They were polite, clean, professional and even looked up what toilet would be best for my toddler to use before recommending a unit to install! The price was very reasonable and the service was exceptional. I would recommend Reliable Plumbing for any of your plumbing needs!
My experience with Reliable plumbing was a very pleasant one . David my repair guy was very polite and repaired my pipe very quickly and neatly. I would recommend them to anyone. The lady that answer the phone and dispatch is very very very polite and helpful.
I am so very thankful for this company and the great group of folks that make Reliable Plumbing amazing! As a first time homeowner, and recently widowed, I was so unsure who to call to help me with hot water heater issues. I spoke with Ashley and she calmed my fears and sent out Eric to my home to repair an ancient hot water heater. Eric was so nice, explained every thing, showed me pictures of the issues and very respectful and did an amazing job.I chose Reliable to replace my hot water heater and get it all up to code. I so very much appreciate this company and their compassionate and kind treatment! I highly recommend Reliable Plumbing! THANK YALL!!
These man knows how to run a business. I called. The owner was at my house the next day to review the work to be done to replace my 2 water heaters. He gave a thorough explanation of exactly what would be done and why. He very patiently answered all my questions. One of the nicest guys you will ever meet. Provided a proposal via e-mail later the same day, did the work the next day. Came by during the job to make sure all was well. You will be lucky to find anyone who still does work this way. The men who did the installation were very friendly. They worked steadily and quietly from start to finish. The finish part was cleaning up behind themselvesGood people, good work, good prices. Call them for your plumbing needs. You will be glad you did.
This is my second go with Reliable Plumbing. I find them very dependable and reasonable with my property repairs. David serviced the home this visit and although I wasn’t at the property, he attended to the two repair sites in the kitchen and master bath. He did what was necessary to get the outcome that I needed. I am very pleased with the service and professionalism. Will definitely call for any future repair work needed they have won me over.
David was so polite and new my problem right away. Thank you for getting back to me so fast. Im very grateful. Thank you 🙏Mrs. Coco
David is a great worker. Very efficient and thorough.
Very nice and professional. he explained what he was doing. he made sure to clean up afterwards. nice job
David did an excellent job. He was thorough and efficient
David did a great job fixing the kitchen sink faucet. Thanks for getting it done today!
David came out and immediately went to work to find and fix our leak. He was thorough but wasted no time. Very professional.
I am extremely pleased with the service. I was shown what the problem was and what needed to be done. A pipe under my house had become disconnected due to a freeze. I was shown what to do to prevent a similar problem during the next freeze. I AM SO HAPPY! The men were very pleasant, efficient and knowledgeable. I would use and recommend Reliable Plumbing in the future!
David got my water heater working again and suggested replacing a part. I was very pleased with his friendly and quick response.
We called Reliable on a Thursday they were on time the next day to do the repair. Hunter and Caleb were very professional and had the repair done in about an hour. Very satisfied with the work done would highly recommend!
David came out and unclogged our main sewer line for us. He was very professional and efficient. We are very pleased with our experience and would use Reliable Plumbing again.
Ms. Robie & David with Reliable Plumbing were amazing. Exceptional Customer Service from the time of call to the help of repairing a leaky faucet. They were both so helpful. Would highly recommend.
David was friendly, prompt, and professional. It was a pleasure to do business with him. He fixed the problem. I have used Reliable Plumbing several times before and always been pleased. Great company!
Excellent courteous service. Worked great as a team. Highly recommend this company!David is a quality employee, friendly and courteous. I will always call Reliable Plumbing to get the job done fast and professional!
Ray came after hours to install our water heater after the freeze and had our hot water restored in no time. We were very pleased with the work and the service and would recommend Reliable to anyone needing plumbing services.
David came to my house to unclog a drain line. The drain is working well, and I am very satisfied with the work. Will definitely recommend and use Reliable Plumbing for future plumbing needs.
Their name says it all. When you want it done right, Reliable Plumbing.
They are so accommodating and helpful! David, the service tech, and Robbie, in parts, are the best! I would highly recommend Reliable Plumbing!
Caleb did an absolutely fantastic job.Very affordable and professional.I’d use them again no questions asked.
David and partner technician replaced our main water shut-off valve to the house. They were fast and very polite and provided much needed information about our pipes. Thank you David👍
David was super polite and professional. He showed up early resolved the issue quickly. Reliable is always the best!
The best work crew! Conscientious, worked hard to finish job in one day, polite and cleaned up after they were finished. Would highly recommend.
They were very quick to respond, and did a very efficient job. The guys that came out really took the time to make sure the job was completed and wouldnt cause me any additonal issues. They were great to work with and we will definitely use them again for any future plumbing issues at our home or business.
THEY ARE THE BEST IN TOWN HEANDS DOWN ⭐⭐⭐⭐⭐⭐⭐...... TRUST Me....
Awesome place to work everyones main focus is plumbing and how can we make plumbing better for the community. 👍wonderful job yall
They came out quickly and fixed the problem. Very friendly as well. Thank you.
Ray Haar installed a new tankless water heater. And it works beautifully.
Caleb Robillard was my plumber. Caleb was very manurable and patient with me. He explained everything he did and what would be needed in the future. Caleb picked up all his work materials and cleaned the area he worked in nicely. This was helpful to me because he needed to cut a part of my wall. I am definitely happy with my service and will be using Reliable Plumbing for future plumbing issues. Also, the receptionist, Ashley Crum who handled the billing side of things was very helpful and efficient.
David was very thoughtful and explained clearly everything he had to do to my husband and myself. Would look forward to him returning in the future the next time we would need Reliable’s services.
Our plumber was awesome and climed though cold water under our house to find then fixed the broken pipes. What a. Leasing!
This company is professional and always keep their word. They are keep us updated on the progress, so we know that they are doing what they say they will do. We highly recommend this company !
David was very knowledgeable, informative & willing to go the extra mile without hesitation. He was a pleasure to work with and a big help.
Excellent work- Representatives were courteous, informed us of all problems, and fixed them quickly!I have used this company several times, and they are EXCELLENT!!
Great service, friendly and professional. My elderly mom had a major water leak under her house. These guys came out the same rainy day and the began working on the leak.. Highly recommend this company for your plumbing needs.
Reliable Plumbing always takes of our plumbing problems in a timely manner. Their techs are courteous and professional. Highly recommended.
Reliable plumbing is a phenomenal company that provides high quality plumbing repair and installation work. Ferguson Enterprises recognizes their expertise as a partner in the plumbing industry.
Besides having done great work in the past on my commercial buildings,Fred recently did an outstanding job on a very hard bathroom remodeling project. I dont think anyone else could have done it s well.Frank
Thank you David and Roy for the work yall do everyday. Its really apreciated.
I’ve had a reoccurring clogged drain, I had several plumbers unstop it, however the problem was never fully resolved. I called Reliable Plumbing and not only did they send someone out to unstop my drain, but Russell followed up with me and diagnosed the problem and my drain has been working great ever since! I highly recommend this company!
Reliable plumbing lives up to their name! Very friendly service and excellent work.
“I highly recommend Reliable Plumbing!”
When we decided to remodel our kitchen and bathroom, we chose Reliable Plumbing to do the job. In the kitchen, we wanted a new double stainless steel sink, water faucet and counter tops. In the bath, we wanted a new shower wall, water fixtures, the existing tub cleaned, and a new ceramic tile floor.When the kitchen and bathroom projects were completed, we were very pleased. The work done was very professional and completed in a timely manner. It was exactly what we wanted and I would readily recommend Reliable Plumbing for any kitchen and bathroom needs.
They came and unclogged the drain for my washing machine. Reliable plumbing was on time, professional, and got the job done right the first time.
Fixed drain on master bath sink
David was terrific!!!!
I had two leaking bathtub faucet handles which I had unsuccessfully attempted to repair. Once scheduled, Reliable Plumbing arrived on time. The plumbers name was Ron and he was personable and professional. He listened when I explained what I had tried so far. Once he got into the job, he showed me why I needed a rebuild kit instead of the piecemeal parts I was trying. He completed the job and cleaned up after. No more leaks, and I received a 5% Senior discount. I would use Ron and Reliable Plumbing again.
The folks at Reliable Plumbing are the most knowledgeable and creative plumbers Ive had the pleasure of doing business with. Weve worked together to help protect the drain lines of numerous restaurants and commercial kitchens across Baton Rouge, Hammond, and Gonzales. Thank you guys for being our #1 preferred PermaDrain Installer for South Louisiana!
Weve used Reliable several times and they are prompt and completely professional. Highly recommended for simple and complex jobs.
Good service good people! Sent a plumber out same day and finished same day. Price was very fair!
The owner re-designed my sons bathroom to make it handicap accessible for my son who is disabled. I also used them to re-model my kitchen. Very happy with both jobs.
Great company excellent owner, I do work for them, excellent on payables
Wish I could give 0 star rating wouldnt let me post a 0 score. The manager was very rude. I didnt get anything done for my money. I am going to stop payment. Dont use this company a waste of time and money. If I had the time I would create a block for his web site so no one would get to reach these unprofessional people. They should get sued for false statements because they are no way RELIABLE. A WASTE. THEY NEED TO CLOSE THEIR DOORS. Should have knew something when the raggedy van drove up. SO SO upset right now.
Robie helped me decide which toilet I needed for my grandmother. Reliable came and installed it on time! Great service!If anyone I know needs a plumber, I will certainly refer them. Thanks again!
Ive used this company twice, and the workmanship is wonderful, but I really think they take advantage of people who are in dyer situations.. When u ask for a detail recipe of the work that was preformed they get amnesia.. Would I use this company again?? No..
Owner is horrible, and rude had service done several months ago worker broke snake in the clean out he knew it was to big, but forced it in anyways. Contact owner very rude wasn’t willing to fix the problem unless I contact my insurance company apparently that’s how he makes his money by sending out unprofessional workers. Now you have to file a claim with your insurance company which he gave them an estimate of over $12,000 which my insurance company refuses to pay all because his worker broke a snake in the drain. WARNING!!!! I rate zero stars, but had to put one UGH!
Excellent plumbing company!!
I have used this company a few times at my home on different issues with it being an older home. They got the job done the first time. Great service!
Nice plumbers. Good work done
Needed some quick minor work done in order to pass an occupancy inspection. These guys knew I needed the work done quickly and tired to stick me with a $1200 proposal. When I called to question it the guy on the phone was rude and condescending. I delayed opening my business for a day just to find someone else. Roto-Rooter pulled the permit and did the job for $400. They also did not charge a call-out fee when they came out to bid the job like these guys do.
Please call other plumbers to compare pricing. These guys charged over $1000 to do diagnostics and reset a toilet. Over $600 was labor; when we called to get further breakdown of the bill we were treated rudely and as if we were wasting someones time. I would not recommend this business. Since they were unable to fix our problem and only offered a suggestion we have contacted other local plumbers and found that we could have gotten FREE diagnostics and the labor would have cost 1/3 of what Reliable charged.
Great service reasonable prices took care of me and my extreme emergency with a time limit. I wont be looking around anymore these are my guys
Stay away from this company.Called them to clear a blocked drain. I was told that the pipe snake hit mud caused by a collapsed pipe. A camera, on a subsequent visit, was then used to explore the pipe which the company said affirmed the blockage. I was never shown the mud or the camera footage costing $400.00.The company was also unwilling and unable to provide the camera footage showing the blockage. Estimate to fix was $7,600.00. Time wasted with insurance company, phone calls, etc..A second company was called, Rotor Rooter. They cleared the line and showed that the mud was only a grease blockage.
These people connected my water to my gas line and then blamed my brother because he connected the washer and turned on the tap. They refuse to accept responsibility and when they finally came out to fix it they left every pipe they worked on leaking.
The owner has terrible customer service . Dont waste your MONEY and TIME!!!!
Needed a certified plumber to pull a permit for installing a toilet and sink to pass occupancy inspection. They quoted me 1400 to do that and pull a permit. Called the next company, they came out and did it for 350 and pulled the permit. Stay away from these over priced guys
These guys are a bunch of unethical, incompetent scam artists. Stay far away!
Horrible service!
Reliable Plumbing lives up to its name - reliable. Personnel are attentive to the issues and get the work done efficiently. I highly recommend this company.