Great place to go to get all the things that you want to buy for your ride. I love the way that you are able to rent and golf carts for your time on the yard for us guys that have a few extra pounds in the middle section. π
Awesome services, Dana humphrey was honest and up front bout cars... will be back... I bought the 2002 Yukon xl...well worth it
Excellent inventory great customer serviceIf you need a partThis one is the place to go
Love this place if they dont have it then they can put you on a list and you will be notified when they have one comes on the lot awesome
Great location, awesome inventory, sweet deals, sweeter customer service. AND, they have golf carts FOR rent.You will want to keep visiting again and again and again and again...
This place is very professional didnt have a problem selling my old car to them prompt and very nice on the phone very friendly would recommend thank you
Great parts and price if you dont mind getting hands dirty
Dana assisted me. She is very kind, helpful and professional. It was a great experience to purchase a truck there.
I bought my car from Dana on Wednesday ! Sheβs very nice, patient and helpful. She blessed my soul when she sold my car to me. I highly recommend this place.
Wish u could use golf carts. Or them get better wheelbarrows. That almost killed my 100lbs BUTT!!! LOL A gentlemen was huffing & puffing behind me pushing one also. But another then that very nice young ladies.
It was ok,got in straight to the part I needed. I will go there again. Prices were okay get the paper at the door go straight so what you need works out okay go there again
I brought a Vehicle from Dana and she was a blessing to me, Dana was very helpful and patient with me and helped me through my paperwork shout out to Dana god bless you
I went in to buy a truck and the lady was fast and friendly. She was very helpful and made the whole process easy. Would definitely recommend to anyone.
Donβt try calling. The phone system refuses to let you speak to anyone.
POOR CUSTOMER SERVICE I HAVE BEEN IN THE HOSPITAL AND THEY DIDNT WORK WITH ME...I EVEN SPOKE TO SOMEONE FROM THEIR CALL CENTER AND THEY SAID THEY WOULD TAKE CARE OF IT...
Great experience. Got everything I needed.
Me and my boyfriend brought a car from Dana she was so patient and nice she had so much positive energy coming from her AND WE ABSOLUTELY LOVE THE CAR SHE SOLD US ππππππ
Great place lots of part cars
There was an older accord on the lot for sale, saw an add for it on Facebook marketplace. I get to pull a part and Dana allowed me to start it up, and look at everything. I ended up purchasing it and she took good care of me. It was a pretty quick process, and I was out of the door with the car in an hourIf theres another score of a car like this Accord I wont hesitate to come back and buy again if I needed another vehicle
Cheap parts that youll need even though they might not have your vehicle but they have the option of searching their lot and an employee will even help you find the car you need. They have tools, carts, wheelbarrows, and let you bring your own tools. Overall happy and always going back to look for parts I need.
This is my favorite place to get my parts. I drive a hour and a half to get here but I always have a good experience. The other day I went to get a bumper and AC compressor. I wind up buy a car from Miss Humphrey. She was very polite she was helping me and she made sure that she spoke to all the customers passing by which goes a long way in business. This is a great place to get parts and good service π
The people are great,easy and hassle free and the yard is usually kept up and easy to get to wht u need.
A nice alternative to high priced auto parts. The prices have been fair for the parts Ive gotten there.
I have saved countless dollars bye doing repairs myself and getting parts from old vehicles
Literally all I needed was to talk to someone on the phone. Couldnβt even get ahold of anyone. All voice recordings. The first time I called they hung up on me because I said I needed to talk to someone. If I could have left a review with 0 stars I would. All I need is a front bumper and a freaking headlight. If anyone knows somewhere close to Baton Rouge or convent let me know. Iβm not paying just to go inside and look for a part they might not even have. Itβs ridiculous.
Cheaper than I thought, the staff is pretty friendly and they text you when new cars come that you need.
Best place for parts
Found every part I was looking for on multiple cars. Prices were great and staff was friendly.
Was excellent. Awesome pricing and easy to find vehicles of your choice. Will be returning soon
We experienced the Gold Standard of customer service, today from Dana Humphrey at the Greenwell Springs location. Even though it was a busy Saturday, she answered all of our questions, and was very thorough with the car buying process. Honestly the best customer service Ive seen in a long time. Great car too! Highly recommend checking out the used cars.
Hottt but worth it
Long time doing purchases here, great prices and excellent services. Thanks Dana Humphrey for your help buying a my car...
Greetings My name is Brian. I received a cordial phone call regarding a used car from the organizationβs sales manager Dana. The experience was terrific and courteous, I will recommend!-Brian
Bring your own water and tools. Research before you go. But easy experience.
Good car parts...
I came in to pull apart and was greeted sound I enter by ms. Brittney she always have a positive attitude with a big smile and the employees here are helpful and super nice. Shout out to the outside crew the yard is always super neat and clean for me to walk through. EXCELLENT TEAM
Dana was so helpful. She made my experience easy and stress free. Fast and friendly service.
Tyetiana is extremely helpful, she dealt with me having to call back multiple times and was friendly each time!
They was closing early and couldnt help me
Very nice people working there . Had the parts I needed . I always call first
I find what I need and the staff are very helpful
Its all good
This place has thousands of cars. Walk in, you pay a fee ( $1 if you have membership,$2 if you dont, locate the vehicle which you are looking for parts from and start working to remove your parts. They also give you 30 days with receipt to return parts in case its wrong or it doesnt work out, for store credit only. Cashiers mark the parts so they know theirs from yours, but its after you pay. A lot of mechanics use this place to save money. Sure mechanics tell you they use new parts when your vehicle is from the shop, but there is no way to tell unless you can distinguish the old part from the new one. Pull a part is an awesome way to save money.
Cars was where they was supposed to be. Staff was very friendly and helpful.
Amazing store!!!!βthe production chief is always helpful when Iβm out on the yard. Him and his team always keeps the yard neat and clean. The inside crew is always smiling and ready to assist my needs I love coming in here every day for my parts
Website said the vehicle with the parts was there. When I got there, their computer said the vehicle wasnt there. When I asked an employee, they said they didnt know, but itd cost $2 to go look.I dont like my time wasted. If you have time to spare, you may find what you need. Dont trust the website to be accurate on car inventory.My familiarity with Pull-A-Part has nothing to do with their database on vehicle inventory being wrong, or a wasted trip and risked exposure during a COVID pandemic, or having to pay 2$ for me to check a stores inventory for them.I changed my review to clarify what might have been misunderstood by the Pull-A-Part team. I hope it clarifies my experience for any potential customers.
Friendly staff, good selection.Reasonable prices
We bought a used car from the Baton Rouge Location, The sales person Dana was amazing. I wish she would give seminars on how to treat customers. She is a valuable asset to her employer!! :)
I went there a week or so ago to find a car. Found one but Ms.Dana was honest about it having kinks. So she got my number and I waited until something else came in. It did. Ms.Dana would get the job done. If your patient and you want a car with fair pricing ask to see Ms.Dana, shell get you right.
Amazing staff! The employees went out of their way to make sure I was helped. They all were easy to talk to and didnt make me feel silly about my lack of technical vehicle knowledge. Highly recommend!
Ok place if you need a used part. Its more of a search around the junk yard for your car. No system to tell you exactly where the vehicle is.
I came in to purchase a used carI was waiting on the car salesman to come off of lunch and I over heard a female I believe she is the retail manager tell another customer that was waiting you donβt want to buy a car from here, they are all junk. I wouldnβt buy a car from here. After hearing her say that I just left and definitely wont be back. This is horrible I feel she definitely should not be anywhere near your customers providing information that could possibly hinder potential customers she is very unprofessional.
Cashiers very rude not friendly lack of customer service skills
My sales person, Dana Humphrey was exceptional in helping us purchase two vehicles in two days. She was really patient and nice we really appreciate the outstanding customer service that she delivered.Thank you,Dana Humphrey and staff
Its a gear heads dream
Look the best by far.the staff is hepful n they have golf carts for the wheelchair folks.thanks from brokelegs!!!!! Nothing but love peace!
Good customer service
Pleasant Customer Service
Its good we found what we were looking for
Clean easy access very convenient and great prices
While I mostly have positive experiences here, recent events have made me feel it necessary to leave some feedback. #1: On both of my recent visits, I have had a flat tire upon leaving the facility. Im talking about brand new tires here. The first time a piece of debris was removed, a long nail, second time it was a puncture with no debris. Both seperate tires and seperate occasions. I was able to plug both, Im not going to make a big deal out of it, but I suggest you guys take better care of your parking lot and other areas of your facility where vehicles drive. #2: One of the younger guys who works in the back who was operating a fork lift, atleast on this occasion, has very poor attitude and needs to be taught how to communicate with people properly and be respectful. Again, not a big deal to me because I know how to handle situations like that, but its only a matter of time before someone has an altercation with him if his attitude continues. #3: I look for specific vehicles that come up as being on the yard on the website on a daily basis, but it seems to be that every time I go right after they are listed, the vehicles have already been on the yard for atleast a week, not the date thats stated on the website, or what Im looking for specifically is already gone. Honestly Im just assuming here, but Im being led to believe that Pull A Part is removing these components to sell before the vehicles are moved to the yard, an employee is removing certain components before they are put on the yard for personal financial gain, an employee is telling someone to come get the certain components as soon as the vehicle shows up, or there is a reason why the dates stated they were put on the yard are incorrect. While it may seem minor, it can be frustrating to waste my time and entrance fee to find the vehicles Im looking for have already been stripped of the components Im looking to get when they have supposedly only been put on the yard a couple of hours prior. It would probably save everyone a lot of hassle to either have pictures of the vehicle put on the website when it goes on the yard or atleast list damage to the vehicle or missing major components that other similar major businesses do. I work in the automotive industry myself and deal with literally thousands of customers a month, so I can understand certain things that the average person may not understand when it comes to this field of work, but I feel these things should be addressed to improve the business for the future for all customers in general, not just me.
I love my experience a pull a part Sale Cherk Dana was real nice respectful etc I would recommend anybody to come there she will get right I would have to come back I will Good Job Dana Keep Up the Good Work I love the other cherks too they was nice and respectful
Very nice employees here I visit Harvey and here regularly
Never answers the phone. listed as having item I was looking for and wasted my 1 hour driving there and paying to go in only to find out theres no part for the vehicle I was looking for. even the people in front said they have parts for my vehicle but there was only a shell. as always, theres a group of people with all kinds of attitudes when asked a question. first time there and will be last time. dont recommend anyone go to this place for anything.
It was good and hot
Real straight to the point if you know what youre there for. Get in get out. Customer service is easy to work with as long as your within your return policy, its gravy.! RETURN POLICY FOR TIRES IS ONLY 2 DAYS. So keep that in mind
Very satisfied. Gave me a great quote over the phone and all went well without any hitches. Super easy.
Very nice and organized. Went in and found what was needed and was out of there in no time. All employees were nice. This place is recommended!
Dana is an awesome sales person. Great customer service! Highly recommended!
Love the people and prices !
I brought my first car from there I love the customer service and pricing is reasonable
Drake( like the duck) was the only person to actually stop and ask if I needed help. If I could rate Drake individually Iβd give HIM 5 stars, the rest of the staff I wouldnβt give one star. I was a first time customer and Drake gladly helped me navigate my search. The rest of the staff couldnβt care less about the customers experience or helping the customer. However Drake was the exception.They didnβt have the part I was looking for but they have a good selection as long as what youβre looking for isnβt newer than 2010 or older than about 2000.
The place is great. Whether youre a weekend mechanic, or a seasoned vet; pull-a-part will usually take care of you. This place is a great DIY junkyard for spare parts. Always a great time.
They have good service
Its always someone out there to help you I like coming to pull apart because we can always find my parts to my truck or my car so thanks Pull-A-Part
Dana is one of the best employers and helps a lot
Dana was a big help and made my transaction very pleasant. Will be a repeat customer.
The yard itself has been organized fairly well and finding vehicles is not extremely difficult. However, when I got to the front counter and they wanted to charge me 70 dollars for three weather stripping pieces and three small interior pieces from a 2000 mustang, all of which in less than great condition. I just dropped the parts at the counter and walked off. I stopped by a salvage yard in MS and they charged less than half of that price for the exact same parts.If you need a part in a hurry, this is a good spot. If you want to get ripped off, this is a good spot.
We bought a truck from pull a part and it took 6 hours to get our paper work. Things where going good at first but when the manager realize my man was married her whole mood changed and started missing over us. Charged for papers work being notarized and wasnt notarized at all paid $18 + and was still jacked ! someone need to done about this. Didnt never go through nothing like this in my life this was very wrong and unethical. Not going back nor my family
Customer service is poor!Unprofessional employees!
Great place well organized. The employees and management in the yard or great. The women inside or short tempered nasty speaking and make you think that youre trying to rip them off. If you need help go to the yard do not have anybody in the office
Staff is very polite, very helpful in helping you locate vehicle you need to get parts off of.all in all the man with the beard is very nice,PATIENT !! Which is a PLUS in My book considering you have people that go there with no knowledge of vehicles must less know how, what or where a part is located that they may need. Sorry I dont remember his name, but when you go look for the friendly man with a beard!! Lol. Plus a Number 1!!!! option you have to use is??YOU CAN CALL THEM OR GO ON LINE TO BE SURE THEY HAVE THE VEHICLE YOU ARE GONNA NEED TO GET PART OFF OF BEFORE YOU MAKE WASTED TRIP THERE!! THANKS PULL A PART AND MAY YOU ALL HAVE A BLESSED DAY!
Dana is the best she was kind patient and very knowledgeable Im leaving smiling and happy with an Awesome unbelievable low price Thanks Dana And Thank You Jesusπ
Vehicles well organized on rock roads. Wide isles. Cars up on blocks makes pulling most parts easier. Ice cold water!
Friendly staff. Sloppy yard.
Most cars and trucks off ground easy to get what you want if found. Plenty good people workers and customers
Lot of walking
Its a cool place, with a good variety of vehicles to choose from when searching for parts. The staff is very friendly & helpful too! :)
Didnt have the part I was looking for
Awesome Place!!!
Awesome... they now have golf carts u can rent. $5.00 for the 1st hr... $20 refundable deposit in cash when you return the key (even when you pay with a debit card).
Got what I needed. And it was cheap.
Good junkyard with a large selection of parts, for both imports and domestic cars. Prices are pretty fair.
Its great if you find that special part for a vehicle that you are looking for. Good prices too.
There is absolutely no way to speak to someone at the store before going in! All calls are transferred to the call center which cannot answer my question. only the store manager can answer my question absolutely ridiculous! They expect me to drive 45 miles rather than giving a number that goes directly to the store! Horrible company with horrible customer service. Someone with morals and the know how to run a company should take over this joke of a business!