Rented a budget truck from Jim Elliotts Towing and what amazing service! We were moving to Florida and they were very thoughtful during the transaction to make sure we had everything we needed! Definitely recommend!

Very nice driver. Arrived in good time and delivered my vehicle in a timely matter. Thank you.

Great towing service. Polite and professional I just wish they would have kept better track of my keys

I was charged $4.00 for a toll from the drop off on Caton Avenue in zone 21227 back to their shop in Towson. What a CROCK. The guy I spoke to told me the driver had to go through the tunnel to get back to Towson.No reasonable person would back track and go through the tunnel to get to Towson from Caton Avenue.Google Map it:Drop off: 1501 Caton Avenue, Baltimore, Maryland 21227Jim Elliotts Towing: 900 York Road, Towson, Maryland 212048I95 S to I695 S to Towson is 22.7 miles with a $4.00 tollI695W to Towson is 21.4 milesThe guy from Jim Elliotts Towing kept telling me that it was the best way to go and I was being charged to get back to their shop. What a CROCK of SOMETHING!!!!!!!

The driver was prompt and very helpful

My boss had used Elliotts once before to tow his car from our office building garage, and they were great, so when he got a flat tire at the airport last week (with no spare), I called them again. Jim was very helpful on the phone and dispatched a driver who met me within an hour at the hourly garage exit (they cant tow a car out of the garage without the owner present, and he was in MN). All I had to do was sign a paper, hand over the key, and it was done, and the driver was terrific.

No reponse and doesnt go to emergency situations

Very professional people and great service.

After accident, the towing service was on the spot. There was constant communication with my son about where vehicle was being towed.Days later spoke and took care of business at towing location. Associates very pleasant and paperwork done within 30 minutes. 😊

This place doesnt deserve the opportunity to serve any community. Having your vehicle towed is never fun. Particularly when the company destroys your vehicle. During pick up it was immediately noticeable. Damage to the front of my new Lexus. I asked them to file a claim. They took pictures and said in 10 days max I would hear from their insurance. Its been 3 months and no word, in fact I call multiple times all the time and they hang up on me, tell me that they wont give me their insurance info and they think Im going to just disappear I guess. What a terrible company to be apart of. The owner and operators should be ashamed. I will get my vehicle fixed on your dime, Im not to worried about that. The sad thing is Im very sure this happens often to many people out there. It needs to stop! Treating people fairly shouldnt be this difficult unless your company policies are directly to harm people.

I’ve used Jim Elliott probably 2 or 3 times and each time was a great experience. Friendly drivers each time, and the pricing is fair. The office manager was also great to deal with. Highly recommend and will use them again if I need a tow. Thanks guys.

I can’t say enough about the service I received from, Steve, the towing operator who towed my vehicle. He was very professional, very knowledgeable, and responded quickly. I pray I never need another tow truck, but if I do, this is the place and hopefully the guy I get to service my needs.. Thanks again, Steve, for the quick and excellent service!

George is very knowledgeable and professional and accommodating.

They showed up quickly and i didnt even have to be there. They gave me great advice on my vehicle and offered a reasonable price for pickup and delivery. Thank you guys !

My car broke down on me and for the first time I had to call a tow truck. I was really nervous, mostly about sitting in a car with a stranger for an hour. The driver that came, George, was wonderful! He was extremely friendly from the beginning and never made me feel uncomfortable. He was pretty much on time (this was a snow day and the roads werent too good). I would use them again in a heart beat, and request George if thats possible.

Great service, if you call they show, on time.

Great Service. Needed their services to hold a clients car for a long haul transport and they came through for the client on a last minute plan. Great company.

These guys are great, been doing the towing for my shop for years.

Reliable. Communicated well. Car arrived safely at repair shop.

We always use them in automotive. We provide them to customers when needed.

Very prompt service. The service person, Ralph, was very knowledgeable and professional. The only tow company I would call.Mark WingratFlowers and Fancies

These guys were great; friendly when I called, helpful and courteous road-side service (flat tire), and came when they said they would.Ive put them in my phone and will call on them in the future if I need a towing service.The negative comments must be from competitors, because neither of the guys I dealt with could be misinterpreted as rude.

Jim Elliots is the BEST TOW company in the Tri State. I have used there services for many years and they never fail to impress. On time and fair pricing. With all of my highline vehicles from Porsche to Audi, they have never damaged a car....Great Job Ladies and Gents....

Nice people. Good service.

Hopefully wont need them again any time soon but they were great. Driver showed up quick and was knowledgable about how to hook up the truck. I would use them again if I need a tow.

I called this towing company and they towed my car to an incorrect address. When I called the office back to correct the mistake they were VERY rude and short with me and acted as if it was my fault. The maturity of whoever the hell answers the phone here is that of a pissed off 6 year old. I trusted this company because people in my family have worked there in the past, but after today I will never ever ever use this service again. Call someone else, these people are awful.

Arived on time. Very professional service! Thank you very much for your service.

12/13/2018Called Geico Roadside car would not start dead battery .They set out Jim Elliotts towing after waiting an hour the tow truck showed up the driver got out with this really small box size of two cigarette packs . I said that will start my car he said yes well it didnt . He said I have a starter problem that I needed to be towed I said tow to Done Rite auto they do good work .He said I need address with in two mins I was reading address off to him . He told for me to call back Geico and drove off let me sit there . Yes he drove off let a Handicap person sit there . I called Done Rite they came in 20 mins. and got a jump box and jumped my car and it started . Then I drove to Done Rite had new Battery installed . I wish I could give them no star but I had to give one to post this . SAVE YOUR MONEY SAVE YOUR TIME DONT USE ELLIOTTs TOWING

On my speed dial just in case--past experience towing in Saturn; best in Towson.

Great company to work for. Great people to work with...

Damaged my car to the tune of $300 and refused to pay for the damage. Took forever, broke my car, and the owner who is an intimidating bully refused to pay for the damage his guy caused. Do NOT use these guys - absolutely horrible - any one else is a better choice.

My favorite tow company

Called to schedule a tow, they told me three separate times that their truck would be at the site within an hour. The guy making the schedule gave me lots of grief over the fact that I had to be sure of the timing since he didnt want his driver waiting for me. Overall, a very unpleasant interaction to begin with. I waited for 1:15 and then got a call from the company saying they were just now on their way, and at least 30mins out. When I pointed out they should have let me know when they knew they were not going to make the original schedule, they argued with me that it was impossible to know when their trucks would be free. That cant be true except if they have zero awareness of where any of their drivers/trucks are at any time, otherwise they could have called to tell me there was no truck on the way 45mins after I called. I would not schedule a tow with Jim Elliott again even if it were offered for free. A complete waste of time.

Great service

HORRIBLE, HORRIBLE, HORRIBLE SERVICE Son was broke down on side of road-tow driver arrived 2 hours late and refused to tow the automobile to another location and left stating he would need to get more paper work instead of getting authorization from insurance company-he wrote down tag number and left. SMH very poor service, should have read reviews before accepting them from my insurance co.

Trust worthy and reliable service. In business for over 60 years.

On time, fast,friendly.thank you.

Professional, efficient and always there when you need them! Thank you 😊

If you have a second towing choice, TAKE IT ! Call Pollards instead. The first I used them they made me wait 2 1/2 hrs on 95. The second time 3 1/2 hrs in Belair Maryland. They kept calling me and saying they would be there in 15 minutes. It went on for hours. They dont care about you. Only your money.

They tried to extort me to get my tags and items out of my vehicle

Ralph is the man!

Great place reasonable price

The absolute WORST service I have ever had to deal with, in any aspect of business ever. The owner of the business will hold your car for ransom, criminal fees, which may change at a moments notice. Dishonest, rude, uncooperative. I would not recommend this facility for anything. Ever.

Excellent

Over priced!

Thanks guys

Great service!