Kevin helped me tremendously! Always great customer service and support with ALL of my insurance needs! I love the crew at Tamaras office!
Whenever I call I’m always connected to someone in the office that is very pleasant and is willing to help. I have been with the company for a long time and will continue with them. The Dundalk team (Tamara Thompson) is very wonderful understanding!
Kevin is amazing. I appreciate him very much. He got me some good deals on my auto insurance. Kevin was very kind and patient. I appreciate him for everything he’s done. Thank you Kevin your the best!!
Called in today with a time-sensitive issue, and was helped right away!
Very professional and courteous services. Prompt response to questions and extremely comprehensive knowledge of the insurance industry. Our experience with office staff; Samantha Olsen was impeccable! If you are shopping around for any insurance needs, look no further, you too will be a happy client!
This is a great place! The team there work hard at getting everything done for you that you need! You never wait long! They are very thorough! I highly recommend them!
Samantha Olsen has been an agent for myself and my family members. She is extremely kind and caring. She responds in a timely manner and is extremely knowledgeable on life insurance plans. I would definitely recommend her to others!
Kevin Price was so helpful and informative with every question and he saved me over a thousand dollars. To say I was pleased with the customer service I received is an understatement. Thank so much Kevin for all of your help.
Always great and very professional. Kevin is great. Always answers my questions and makes me aware of different plans I might like! For the few months that I have been with you I feel like a great neighbor and family with your company.
Dealing with Mrs. Thompson’s office you’ll always get the professionalism you deserve. I personally dealt with Samantha who was on point and knowledgeable of the insurance practices. She was helpful and pointed me in the best direction to help save money while getting me all the services I needed. I would highly recommend Samantha and the rest of the Thompson’s team at State Farm.
Samantha helped my family and I set up life insurance. She was very accommodating to our schedules and made sure we knew all options available to us. Everything was explained in detail ensuring all questions we may have had were answered.
They are always responsive and friendly, easy to reach and always able to speak to someone in person. They have responded quickly and on evenings, weekends. Great service all around!!
Samantha is awesome!! Anytime I call or email with any issues shes quick to assist. Would definitely recommend this location for your insurance needs
Kevin and the rest of his team at State Farm have been nothing but helpful since the day I started contacting them about my Dad’s insurance. My Dad passed away in August of last year due to Cancer and Kevin helped me every way possible to take a lot off of my plate. I appreciate how responsive and caring everyone there has been. I highly recommend Kevin and the rest of the Tamara Thomson’s office.
A pleasure to do business with and speak to every time. Extremely professional and personable! 🙂🙂🙂
Very knowledgeable and always ready to help.They make you feel important and care about any issue or question you might have.
Samantha is top notch! She is amazing and friendly.
Ive been with State Farm since 1988, and totally satisfied with their service. They are attentive,caring and very professional. In the early 2000, I had a fire at my home and they responded to my needs/repairs expeditiously without hassle or blame. State Farm is like family to me. Shout out to Ms. Vanessa who recently helped my son on obtaining insurance for his new home. Thank you so much. 😊
Samantha = Super! Always helpful, very knowledgeable and has great communication. Thanks for all your help. Great staff overall.
I had the pleasure of working with Kevin at Statefarm today. My family has had outstanding personal care and coverage from the Dundalk, Wise Avenue location for over 50 years. Tamara, Samantha and Kevin have been excellent with their customer service. I like how personal they are. They feel like family friends instead of a large business. Thank you for everything you have done to help protect our home, vehicles and lives! 😊
These guys make the whole experience a 100 times better than other places. These guys will be around a long time.
Tamara, Samantha, and the entire staff at this office are SO. INCREDIBLY. KNOWLEDGEABLE! You can go in with complete confidence knowing you will be taken care of with whatever you intend on insuring. They have great rates for our investment properties and our boat. We are very grateful to have found this office! Thank you for taking care of us!
My husband and I have been with Tamara for 20 plus years.We have always received swift professional service. I have the pleasure to work with Kevin, as he assisted our family with my daughter adding her own vehicle to State Farm. Kevin is a wonderful addition to Tamara’s office, professional, knowledgeable, and eager to offer assistance. Was very helpful and a pleasure to speak with. Was very patient, as we had many questions.
No matter my need I always receive excellent care. thank you so much Kevin
Love to help really made me understand what my car policy was all about
I love working with Tamara because she always takes the time to sit down w/me to help me understand my coverage. She also gives me helpful tips along the way to help improve my insurance coverage and financially. She cares about her community, and it shows. I love recommending her anytime I have the opportunity!
My husband and I worked with both Tamara and Samantha for our Home Owners and Auto insurance needs. The level of service was extraordinary. They assisted us every step of the way, answering questions and providing all of the information that we needed. Their responses were timely. We were confident that our insurance needs were handled well, which was one less thing we had to worry about at a very stressful time.
Samantha is an amazing associate!! No matter what I have going on in my personal life especially now with covid she’s always understanding and works with me to ensure I’m not even more stressed than I already am about my finances and getting things paid on time. For all the years my mom and I and my entire family have been with State Farm we always get the best customer service from her excellent customer service every single time, and I appreciate her so much for that!!
My agent went out of his way to help me out and make sure I got everything right and he definitely deserves a raise
Tamara runs a great office!! Personable, searches for the best coverage for you. And she has the most infectious laugh. I enjoyed doing business with her!! I will refer others to her!!
Vanessa, she is very professional and attentive, rally nice!
Tamara and her team are always a pleasure to work with, very professional and expedient in handling our insurance questions and needs.
Great office and extremely responsive follow-up. Recently held a virtual appointment to review and I appreciated the explanation of my insurance
I have life insurance through Tamara at State Farm. Any questions that I have she is always there to answer them. She helped me find the best fit for my life insurance. Whenever I go in there the staff is always so friendly. Im glad to know Tamara personally and professionally. If you choose her for insurance you wont be disappointed
Always lovely to work with, and made updates and changes for me easily! Definitely recommend working with them. : )
Kevin was very nice even called off hours to help me out !!!:)
Tamara Thomson’s office is definitely a cut above the rest! Her staff is professional, very friendly and helpful. Tamara and her staff are very grounded and always helpful. The level of service They provide is worth more than the cost of the products. I refer my real estate clients to Tamara, without hesitation, because I know they’re in the best hands possible.
Extremely pleasant staff and experience. Would highly recommend to any of my friends and family... or to anyone for that matter.
Kevin was simply..amazing!!
Very professional and knowledgeable about the insurance industry! Thank you for making yourself available whenever I had a question or concern and for taking the time to create a policy that cater to my individual needs and finances!
Tamara and her staff provide the best personalized and professional services for all your family and business needs. Their meticulous, detail-oriented approach, ensures you receive the proper coverages and products for your long-term benefit.Tamara is also a great advocate for civic and non-profit organizations, which improve our local communities and their families through education, charitable giving and volunteerism.Plan on stopping by and developing a long-term relationship with a community-oriented insurance professional with your best interests and needs in mind.
Tamara surpassed my expectations 10 fold!! To say that she exemplifies great customer service would be an understatement by all means. Most insurance agents I’ve dealt with have been (Unmistakably) money hungry and commission driven. Tamara on the other hand would make you question as to if she is personally gaining something else from your business transactions due to her willingness to express specific details that most agents would not! She not only helped me beyond my expectations but surprised me as well, I would have never thought to meet such a down to earth insurance agent whom ACTUALLY wants to facilitate me vs. make more money. Tamara has, no question, made a life long impression and business partner out of me and my family. If you are in need of insurance assistance, I would not recommend anyone else in the MD area!!
The customer service is excellent! Love being able to walk in or just call and have someone to speak to directly without having to be on hold or the person not knowing who you are. So if you are looking for all of your financial needs with a personal touch, go see Tamara at State Farm!!
You know these guys and gals are great They offered give me a hospital indemnity plan to me a my wife. It was something we had never heard of before so, they we’re great on laying it all out no hassle! Definitely recommend
Love this State Farm office! Tamara always does what she can to get me the lowest rate possible and tells me how my coverage works for me. Shes got great energy and a wonderful personality. It is a first class experience working her and her team. Thanks again!
The offices of Tamara Thomson is nothing less than pure spectacular service! It is truly remarkable to find a company that not only genuinely cares about giving quality service and assistance, but also actually cares about who you are and what your needs are! If you have insurance needs, and wondering where to go, you’re a fool if you don’t see what they can do for you!
Very impressed with this agency. Customer service is impeccable. They were able to beat my previous providers rates and gave me better coverage. I highly recommend them.
Love the fact of being able to speak to anyone at this State Farm location anytime I need to know something about any of our policies. I deal with Samantha a lot and she is very informative and great at what she does.
Our whole family works with this office. They are the best! I They will take care of you like no other place.
Everyone in this office gives great professional experience. Very helpful and alit if knowledge in the insurance world. Thank you for your help and look forward to being insured with State Farm
Great office. Tamara takes time to understand what your family. Highly recommend.
Very helpful she worked with us through the weekend and saved us a lot of money. Definitely reccomend.
Impressive agency. Top notch customer service, and professional atmosphere. They are able to navigate me through insurance, like I was a seasoned professional. Recomend a sit down with this agent, for anyone in need of insurance coverage.
Gave a good rate after no insurance coverage for 2yrs. They were very helpful.
Always available to answer any questions we have. Staff always helpful and knowledgeable of products offered.
Tamara is very professional and courteous. She is truly invested ensuring her clients are getting the coverage they need.
Tamara and her team are great to work with ~ knowledgeable, thorough and an overall very pleasant experience!! Highly recommend!!
Great customer service, every time I have a concern Tamara explains my best options! Best insurance around
Great customer service! Tamara and her staff walked me through all of my options for insurance and helped me find the best fit for my current situation.
My favorite agent I have ever worked with by far. Tam and the team keep up the good work.
Most honest straight forward person I’ve ever met. My BFF!
Amazing service and a great team of people super happy with them and would definitely recommend.
Great people great business. Just a great company over all.
Awesome and friendly staff! The team is always so helpful!
A very good friend for a long but made no difference her employees delt with me every time and was great I am so happy I switched from Errie insurance to them Love them and my rates were a lot cheaper toooooo
Nicest and most helpful people in the insurance world, hands down.
I want to state my displeasure with my State Farm agent. I had switched my insurance over to them from MAIF, the state insurance, which I had set up through them. When I did this, I asked them if I would have to pay any amount to the state, and I was assured that the first payment on my new policy with State Farm would be all I would be charged. Fast forward from October 2018 to the end of March 2019, and I received a notice from CAC Central Acceptance Co., stating that I was delinquent on my payment to them . . . ?!?!?!I waited the entire weekend of the 24th to go in and talk to someone at my agents office, and was forced to speak to the front desk girl, and I wound up having to pay the small amount, but not one prior notice from ANYONE about this, and being told at the switch over that my first payment was it, was very frustrating. On top of that, after making the payment over the phone to CAC, I expressed my displeasure about this, and the girl just smirked at me. Very unprofessional and angering considering how MUCH Im shelling out a month for my policy. As soon as I can find a BETTER insurance institution, I will.
Tamara Thomsons Office is 5 stars. She goes the extra mile to work with her customers helping wit their insurance issues.
They are like family so attentive to your needs and they will answer any questions you may have with out making you feel stupid for asking.
Tamara is a big supporter of our local recreation field hockey team and is always willing to give back to the community!
Outstanding service all the time!!! totally recommend Tamara Thomson.
Tamara and her team are always friendly and helpful!
Tamara was a great help and a pleasure to work with!
Good people to get information and insurance from
Tamara was so helpful, highly recommend!
Excellent customer service
Always extremely responsive