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Star Customs
4905 Commercial Park Dr, Austin, TX 78724, United States
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Star Customs

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Ca
Review №1

If I could give them 10 stars, I would! (Not Joking). They installed leather & heated/cooled seats into my Jeep Wrangler & it looks sooooo good! But beyond that (and more important to me) the customer service was bar none. I have never been so impressed with a company & their staff. Their customer service is exceptional. They go above & beyond in all ways. Making sure their customers are happy & leave with a top notch product. If you are even thinking about having a company work on your vehicle, this is your place!! No comparison out there. So many thank yous to Rick & Conni & the installation crew. Im super impressed by yall!!

Ma
Review №2

I’ve been dealing with these guys for 20+ years and yet have they ever failed me. Everything was exactly as they said it would be. Rick is very thorough and makes sure he follows through with his promises. If you need anything with custom accessories hands down star will have and they’ll take care of your vehicle. Thanks.

We
Review №3

I had my F150 Limited lifted before I bought it and for the 2nd time Im having to put it back in the shop because of a clunking noise when I turn to the right. Its frustrating but the lift looks good, their very professional and really work hard at trying to fix the problem. Star customs did the lift in two of my previous F250s and it was great. I know they will make it right.

Br
Review №4

Excellent service and ordering experience!

Si
Review №5

Very happy with the service from Rick at Star Customs!! After my truck purchase I needed window tints, spray in liner and a hard folding bed cover. Rick organized collection of the truck from the dealership and the installation was completed quickly and within my budget. He communicated promptly when it was finished, everything looks and works great! Highly recommended!

Jo
Review №6

They were awesome! Love their selection. Got new step rails for our Chevy Colorado. They had us in and out in no time. Perfect instillation...

no
Review №7

Excellent staff excellent work cant be any happier highly recommend them to do any work on any truck

Uv
Review №8

I had Sumo shocks installed by Star Customs. They did a professional and efficient install. After driving my van for a while, my wife did not like the stiffer ride. I called Star Customs and they agreed to remove the shocks at no cost. Great service and kudos to Rick.

Su
Review №9

Great experience! Worked with Rick in getting leather seats for my 2018 Silverado. Great price and workmanship. Very pleased.

Ra
Review №10

Accessorizing your RIG? wont find a better place than Star Customs.....Leather, RIMS, Tires, Wheels, Tint & Stereo system.......... didnt spend a whole lot but my truck is worth A Million (at least how I feel).Great Team, Rick & Connie made me feel like family.........Perfect Business...... awesome parts, GREAT People & more than FAIR Pricing.Thank you....... A+++++

Ri
Review №11

Star Customs is the best. They have a very knowledgeable staff and get the work done quickly and at a quality level. After shopping around I found that their prices were competitive and I am extremely happy with the lift, wheels & tires I purchased. Big thanks to Rick and the gang at Star Customs.

ra
Review №12

Just leaving STAR Custom Truck and had a below moderate to bad experience. Upon arriving not much of a welcome by either employees working the front desk. Knowledgeable but not personable. Good selection of products but very over priced compared to other companies in the Austin area. Definitely shop around for your tire and wheels as you will save money. As far as work on lifts I cannot comment as I have not had any work done by them, could be very good in that aspect but I cannot comment as I am taking my business elsewhere for my lift.

Cl
Review №13

I cant say enough about Rick and Star Customs! I have had several jobs done by those guys and havent had any trouble at all. 100% Satisfied customer here. Rick even followed up with me a couple of days after I picked my truck up to make sure everything was right.

Ma
Review №14

Star Customs is top notch. I have worked with Rick and Jeff and they are both extremely professional and accommodating. My experience has always been better than expected. They keep great records, have consistently answered novice level questions, and stood by their work when one of my shocks blew after 4 years. That was a year beyond my warranty and when they delivered my truck to the dealer the driver had left a $5 bill for the toll road! Now that is service I can honestly recommend to anyone.

J
Review №15

Rick and Jeff are awrsome. Excellent work and customer service. I have all of my work done at Star. Highly recommend!

Ro
Review №16

Looking for some new bumpers for my new Superduty truck. Went to a few places in town and came here third. They didn’t have the exact bumper in stock, but they were helpful in showing me options and were able to quickly get them ordered. They were also super flexible in helping me schedule the work (had to reschedule twice), had same pricing I found elsewhere in town.. Had nothing negative during the whole experience...I will be back for some steps soon!FYI though... no credit cards... cash and check only for payment, but not an issue for me.

Mi
Review №17

They are always very courteous. Rick always works with us to find the accessories we are wanting even when we dont have a clear idea exactly what we are looking for. The product they sell is high quality and they stand behind their work.

MA
Review №18

Fast and Courteous Service, Leveling Kit and Spray Bed Liner Installed. Dropped off truck at 9am and received a call at 2pm stating the truck was ready for pick up in an hour. Highly recommend their services.

Cl
Review №19

Great selection of top quality parts, great prices on tires and replacement bumpers.

Br
Review №20

We were referred here from Covert Ford when we purshcased our new F150. The guys were very helpful figuring out what we needed and answered all our questions about bedcovers (there were many!). Couldn’t be happier with the outcome. We will be back next time we get a new truck. Thanks guys!

Jo
Review №21

Rick and the guys at Star Customs did an awesome job with my truck!! 35s, six inch lift, fabtech shocks, and automatic steps!! Great job!!

Ka
Review №22

Had a great experience with Star Customs. They installed ceramic tint on my windows in one afternoon. My car is so much cooler and shady inside! So worth it.

Da
Review №23

Good team at this NE Austin location. Professional service, integrity and pride in their work shows through.

Fl
Review №24

Amazing customer service. The leather I had installed came out better than the factory and i got to customize it myself!!!!

Co
Review №25

The staff is knowledgeable and helpful. They also lift some of the trucks at the local dealerships so I consider them more reputable. Pricing is average compared to the competition. Fabtech is their preferred brand for lift kits.

ch
Review №26

Wow Rick and Connie are awesome.Everytime I call they are spot on, and help me fix the problem in time for my customers, thanks again Rick and Connie youre the BEST.

Je
Review №27

5 Stars - all the way

Bo
Review №28

Excellent work, pricing, and customer service!

Wi
Review №29

I spoke with somebody about installing my ReadyLift kit that I had just ordered. On ReadyLifts website they say that Star Customs is a distributor. Turns out they will only install what they sell. Limiting themselves if you ask me.

To
Review №30

I have been dealing with Star Customs for around 15 Years. From my fleet to my personal, I know Mark, Rick and Jeff will always surpass my expectations!

St
Review №31

The best custom shop in the ATX !!!!!!

Ke
Review №32

Beautiful shop great people

Da
Review №33

Have had nothing but good service form this shop on two occasions over the last 3 years. Have a new truck coming and will be stopping in again soon

de
Review №34

I called to inquire about some AMP steps for my truck. I spoke with Rick and he was very rude to me on the phone. If they are rude on the phone, I can only imagine how rude they are in person.Taking my business elsewhere.

Ch
Review №35

Bad attitude to start!!! lm glad I decided not to use them. I knew there was a reason their shop was empty... :(

Gl
Review №36

Very kindness quickly and efficiently.

Information
6 Photos
36 Comments
4.4 Rating
  • Address:4905 Commercial Park Dr, Austin, TX 78724, United States
  • Site:https://starcustoms.com/
  • Phone:+1 512-280-2604
Categories
  • Window tinting service
  • Truck accessories store
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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