My terriers alerted me to rodents in the attic so I searched for a service and called BrockStar Pest Service. Brock was very responsive, timely, and thorough. In a few days the terriers could sleep easy through the night knowing we were rodent free. I strongly recommend this service!
Brock is great! Very professional, reliable, friendly and responsive. We loved that he told us to reach out if we saw more bugs after our treatment and wanted to make sure we were happy. Highly recommend his service!
Brock is the freaking man. Dependable, personable, and great guy all the way around. If I was a kid Id invite him to every birthday party I had.
We appreciated the fast response! Brock was timely, knowledgeable, friendly, and professional.
Just had Brock come by the house and do a treatment on interior and exterior of the house. He was prompt, professional, and courteous. He had a clear understanding of pests and how to treat them. He was sincere and treated the project like his own house. Highly recommend!
Brock arrived on time, took care of my service in a professional manner, and his price is reasonable. Ill be using him again for pest problems.
Brock has been keeping my familys home pest free for years. He and his crew always do a great job. Highly recommend.
Brock did a great job getting rid of a wasps nest in our chimney. He responded to our call very quickly and came to the house the following day. He was also very reasonably priced. I will definitely be calling Brock in the future for any pest control needs!
I highly recommend Brock Star. They are thoughtful and on top of it, willing to guide a new home owner like myself through the process of long term maintence while committing to my personal preferences. For anyone who loves nature and protecting the environment but also needs to know that their home will be protected, these are your guys.
Colby always does an awesome job and goes above and beyond. I would recommend him to anyone I know! Thank You!
Brock serviced my ant-infested home in South Austin which is tenant occupied. He communicates well, has an online billing option, and was able to schedule the tenant in within 48 hours of me contacting him. The home needed multiple treatments and the tenant had a tight window with her travel schedule of when they could make a second visit. He was totally on it and it true to him name rocked it.
Spoke to Brock on the phone. Really nice guy who doesn’t mind taking the time listening to your needs and setting out a good game plan for your treatment. Only a day later Colby, one of Brock’s employees, came by. He was a really nice guy as well. They really know their craft and are passionate and good at what they do. They guarantee their work and whereas some companies might want to bamboozle you into monthly treatments, Brock even said those weren’t necessary and I’m doing the bimonthly checkup plan. I only bring this up because he could have tried to squeeze every dime out of me with monthly visits like some of the bigger companies do but he was considerate about the effectiveness and real need for such saturated treatment. He even set my mind at ease about my arachnophobia! Haha. Very cool company and great bunch of guys. Highly recommended.
Brock delivers a great service was timely and courteous !
BrockStar was a game changer for my mosquito situation in the back yard. I can hang out there again! I also use BrockStar for my interior roach / bug control. One thing I love is the online scheduling/appointment reminders...it’s nice to work with someone who responds quickly to emails and is friendly/pro when he shows up. I have had problems with other companies not showing up on time, or not showing up at all. I’m glad I found BrockStar
Brock is awesome. I found a 2x6 in hole in my siding way high on my house and was convinced that someone was living up there. Brock came out, spent an extended time in the attic and assured me that I had no one up there. He was prompt and polite...Repair on the siding to come but I can rest assured that I have no freeloading possums or otherwise up there. Highly recommended. price for his time --very very fair
Brock Star is a skilled, experienced exterminator. His father has a PhD. in insect studies so he has been into this all his life and is passionate about his work. He is knowledgeable and very easy to work with. Brock handled our bedbug nightmare as well as a subsequent ant invasion. He is the one to call.
Brock promised me (verbally) services, he did not put them in writing. I missed this on the invoice... When I brought it up he said he would still do them, then disappeared. Answered a few texts that he hadn’t forgotten but never scheduled a time to come. I paid for the service.
It was a pleasure dealing with this company. My technician, Colby, sealed up an area where rats were getting in the house, and came back several times to reset traps and collect the dead rodents. The owner Brock was was friendly and accommodating. I live in an old house and have had to hire numerous pest control companies over the last 20 years here in Austin. Brockstar is by far the most efficient, effective and economical one I have dealt with. Highly recommend!!
I had bedbugs and tried to get rid of them on my own [dont make the same mistake]. I finally called Brock and wished I had called him the first day. He knows his business extremely well, explains things before proceeding and has very fair pricing. He did what it took- and did it very professionally. I will never hire another exterminator as long as Brock is around!
Brock is very responsive, thoughtful, and professional!
Great experience with Brock! No pressure sale pitch or contract. He knows his trade and put a lot of myths to rest about the water bug American roach problem we had. He responded the next day after I called and was on time even early! I will call him again if any other pests try to make a visit.
Was not happy with my bed bug service. Theres no warranty. Have talked to several other companies that offer better guarantees.
Brock & his team are awesome - professional, reliable, and effective. Both highly & confidently recommended.
BrockStar came to my rescue and I didnt feel like he was selling me. He fixed our ant problem and was extremely educational - I highly recommend them!
Extremely professional, polished and knowledgeable about providing the right solution. I can always count on him to give me an honest price and show up on time!
We fired our old pest control service and hired BrockStar to come out and regulate on our bug situation. He was very professional and could tell hes been at this a long while. He treated the outside and inside, along with trouble areas we pointed out. I was so used to having the old company come in and spray the hell out of our baseboards claiming everything was non-toxic, Brock tries to cut down on all the spraying inside if he can and does traps instead, which really shows he cares about his customers. As he was leaving we saw a dead roach on the front step, that was 10 minutes after he sprayed the outside of the house. Ive never seen results like that, and he made it seem like its an everyday thing. If youre in the hunt for a pest control company in South Austin (or anywhere), hire Brockstar. Great service, great dude, SUPPORT LOCAL.