I spent my lunch break looking for a place to get my State Inspection done. After being quoted 1.5 hours (maybe), going to a different business, chasing down an employee and being told the “State Inspector isn’t there and I don’t know when they will be back”, I about gave up.Before seeing the “Groovy Lube” sign. I pulled in, was immediately greeted. The staff was extremely friendly, professional, and VERY quick.While I waited (maybe 10-15 mins?) I sat inside Thrive Craft House. Which is connected to The Groovy Lube. I ordered a coffee and was greeted with smiling faces. The coffee at Thrive Craft House was delicious! They offer many types of Draft Beer, Coffee, and food. I cannot wait to go back!The customer service I received at both locations exceeded my expectations. I will continue to use both companies in the future!
Great service. Very fast, honest, and trustworthy. These folks have always done a great job taking care of me. Never not happy.
Amazing service and incredibly fast and no BS! Clear and affordable pricing. You can pop over next door and have some snacks and drinks. I came here because of another stellar review and they weren’t lying.There is literally no reason you should go anywhere else for an oil change or inspection.
Chris was very warm and welcoming. I didn’t feel hustled with upsales. They actually didn’t push anything. I got only what I came in for, and no guilt or pressure. My cate was done before my taco from next door. As I was waiting for my taco Chris came to let me know my car was done when I was ready. It feels like a coffee/bar/auto car place rolled in one (literally same building) were all the staff is nice and chill. Highly recommend this place!
Thank you! Quick, efficient and affordable, 10/10 would recommend.
I can’t say enough good things about the service here. The employees are kind and helpful and always straightforward. They never propose unnecessary repairs and always make me feel welcome and give me the information I need to make decisions. This is a great place and I recommend it highly
Groovy Lube has been my choice for local business oil changes for over ten years! I also had my AC system repaired at the shop location on Red River. Thank you.
Stopped by unexpectedly for an inspection and they got me in and out quickly. They also fixed my tail busted tail light (I already knew about it) for just a few bucks. Plus, they’re next to a pub.
This place is great. Ive been there twice now and theyve been consistently friendly, helpful, knowledgeable and efficient. Seems like the manager has hired some really great people.Edited to add: Shoutout to Dana and Joel for both being especially helpful!
I have always been a firm believer and taking your car to the dealership where it was originally bought, however I came across Groovy Automotive after being referred and figured I would give it a try. They far exceeded my expectations and now I trust them more than any other car service provider. Thank you, Jim and all of the amazing staff at Groovy Automotive. I go to the Red River location for repairs and the lube off of Guadalupe for a quick in and out oil change. Great referral, great company to refer!
I have used Groovy Automotive several times for my car. The staff is very professional, thorough, and fair in pricing. They are extremely flexible and friendly and did a diligent job making sure my car was in safe condition for a long trip I am about to go on. Highly recommend working with Frank - he is extremely helpful. Very grateful for this place!
Very quick job done while I stayed in the car the whole time. Seems to be legit and honest people working there.
Hey everyone, Im John, the Manager from Groovy Lube on Guadalupe. I wanted to clear up some confusion were having with our sister site Groovy Automotive. You DO NOT need to make an appointment for any services at Groovy Lube, we are first come first serve and usually have your oil change done within 10-15 minutes, we also do state inspections in about the same amount of time. I am REALLY EXCITED to announce that we now have Castrol products for you as well!!!In the next few days/week, we will have a new site with updated services, days and times of operation and other groovy stuff.As always, we appreciate your business, your great reviews and your smiling faces. Should you ever have a not so great experience, please ask for me before you leave the shop or call me asap.Thanks again for your business!
In and out in just minutes, with friendly, knowledgeable staff. They walked me through my options and made sure that I got the correct service perfect for my situation. Even helped me to understand additional problems with my car that they are not equipped to handle. All in all, this was the very definition of exceptional customer service and I will definitely be a return customer.
Stopped by for an oil change based on car oil change light. They quickly stopped the staff to check the oil. They said it was fine, topped off the oil, inflated my tires and told me to come back in 3k miles. Very much appreciated. Will be back in a few months
THANK YOU DONNA + GROOVY LUBE! so awesome to pull up and speak to a woman mechanic. not only did Donna and her team quickly and efficiently change my cars oil, but they were extremely friendly and taught me some things about my car. she replaced my cabin filter (looked like it had never been changed) and engine filter and even sprayed some perfume into my cabin filter so my car smells lovely! i will definitely be back and telling my friends about groovy lube :)
Friendly staff. Great place for oil changes and vehicle inspections.
Awesome customer service. In and out with a quality oil change experience in 15 minutes. No wait, very professional, very friendly folks. Girlfriend recommended them based on same experience and it was exactly that. Highly recommend!
Got my inspection there and they were super helpful on the phone. We got there, they went right to work and we were out of there after a 10 minute walk around the block. Hassle free
Very fast and easy oil changes and inspections (the only services Ive had). My car wasnt going to pass inspection so they told me the best and cheapest way to get things fixed on my own. I never had that happen at other auto shops. They might try and upsell you on oil, but they arent pushy about it. Definitely look for coupons though (student discounts too)!
Great service. Tahoe has 200k miles and keeps on rolling thanks to great care from Bobby and his boys. Now you can grab a quick bite or a beer while you wait at Thrive.
I always support local and Groovy Lube is where I prefer to take my car for service. I called up today to Groovy Lube on Guadalupe to see what their waiting time was and said they were completely bored since we all know this pandemic has affected many small businesses. I came on by for my oil change and the entire team was great in taking care of me and my car and let me know of other lube services to consider in the future and that their other location off Red River does repairs as I had mentioned I needed my belt changed and back brake pads done. They were very helpful and one of the reasons I keep coming back to Groovy Lube!
Super quick and helpful. they had the wiper blade and center taillight bulb I needed handy and I passed inspection. Dana was great replacing worn parts with no labor charge. Chris was thorough for safety inspection.
Super easy, friendly staff, and way cheaper than jiffy lube
I always love supporting local businesses. They go above and beyond in their service and are still very quick. I went in for an inspection and realized my tail light was out. they were kind enough to help me replace it before doing the inspection.
Super friendly and super fast. The most important thing for me was to get in and out, and they did that. Also appreciate having a years worth of free fluid top-offs. Didnt even need to get out of my car, nice during covid. Recommend.
I couldnt be happier with my experience at Groovy Lube today. They let me stay in my car for an oil change and provided fast, high quality, friendly service. I was out of there in under 15 minutes. Thanks, Groovy Lube!
After being a couple thousand miles over my suggested oil change point I finally decided to come into Groovy Lube because of the proximity to my apartment. This was also one of the only places that actually answered the phone and enabled me to come in within the hour with no wait.I originally planned on just getting a basic oil change, but after arriving and getting into the bay I was sold on the highest tier oil change which ended up being $120. While I don’t typically don’t like the idea of spending this much, Donna made it clear that the was the best option for longevity. Not only did it allow me to go 12,000 miles, but it was also of higher quality. She said that I am also able to come in and get fluids topped and oil checked every couple thousand miles as well. While I was here I also got an air filter replaced which was done very quickly.Overall, I had a good experience and as long as the products work as well as stated then the 5 star review is deserved. John and Donna made this experience better and they both very knowledgeable.
I got my oil changed here today and the service was outstanding. The woman that was helping me made sure I was well taken care of for my trip up to Oregon. She was so knowledgeable and walked me through everything I needed. I can not thank the Groovy team enough!
I appreciate how goos these folks are at what they do and good humor. Keep it local and vote w your dollars here!
Awesome customer service, friendly and knowledgeable staff, and a unique Austin vibe. I think its really neat that they offer drive-thru oil changes where you can stay in your vehicleCheck out their Groupons. Saved me a ton of $$!!
The lady who helped me was fantastic. I forgot her name but she was super helpful and funny. It was awesome talking to a woman for once about car stuff. Went in for an oil change and she told me how I can get rid of battery corrosion by pouring coke over it. Just did it today and felt like a pro haha. It was the best oil change experience.
Friendly, professional, and efficient. Highly recommended.Added bonus: Full transparency for what theyre doing, in real time.
I initially went here after finding a groupon for an oil change. The groupon wasn’t valid for 24 full hours following the purchase, which I didn’t know until I arrived. The team was very nice however, and provided me instructions on how to return the groupon if I didn’t want to wait to get my vehicle serviced, which I ultimately decided to do. They changed my oil in about 20 minutes, and did a state inspection. They all wore masks the entire time, and had an outdoor waiting area. I will be back!
I requested a quote online and within an hour or two I received a response back from Tim, the store manager. I was also able to set-up an appointment directly with him for the day of. He was flexible, patient with my requests, and very accommodating when I mentioned the current discount on the website.When I showed up he remembered our interactions and specific services I needed immediately and even had all the parts ordered, laid out, and ready so that they could get started ASAP. He seemed to want to make it clear to me that he was following the services I had agreed on in the quote/emails we had exchanged. On top of all that, his friendly and straightforward demeanor put me at ease that there would be no unnecessary upselling.The work was done in less than the time estimated and he gave me helpful information about some of the results of the tests they had run. He automatically accounted for the discount without me mentioning it again. The battery charge check was a little pricier than I thought it would be, but everything else was fair and competitively priced...small price to pay considering I had gotten the discount! After that, I was all set... I was surprised at how quick, easy, and pleasant the whole experience was.Big thanks to Tim and his team- it is obvious they hold a lot of pride in the shop and that they want to serve their customers well. Its nice to know I have a local, convenient car shop I can go to.Update: Went to the Groovy Lube on Guadalupe instead to get an Express Oil Change and all 3 of the employees I interacted with were so kind and respectful. They really took care of me and honored the coupon I had. Will definitely come back!
Great service! Nice bar next door! Get a beer while your car is worked on.
After several bad experiences with Jiffy Lubes over the years Im glad I found this place. Very professional, informative, transparent, and friendly. Dont be scared to get groovy, I didnt have to get out of the car. 10 minutes and I was on my way. Awesome place.
My best experience so far in Austin. They are super friendly and know what they are doing. They fixed all of my car issues that I wasn’t aware of for a while. They also all wear face masks which is important to me. I’ll be back in a heartbeat.
Quick in, quick out
Staff was happy and made for a great experience. Fast oil change, and they were honest about my air filter not needing a change. Yay!
Really awesome place. Pulled up, took 10 min, got to stay in my car, group of dudes swarmed my car and started working. Overall very impressive
May take a little while, kind people who treat me with respect and explain whats happening to my car. They dont charge you for things you dont need in the moment (looking at you jiffy lube) and tell you how much more that part/item can go before its time. Thanks groovy. 👏
Totally nonchalant place. Really courteous, and patient people. Dana was really helpful & the crew seemed friendly
Hands down, the fastest oil change of my life. 10min from pulling in to pulling out. No appointment, no long questioning or salesperson pushing me to buy 5 extra things. If you just need a basic oil change, I cannot recommend this place highly enough.
Quick and easy! Oil change took 20 mins and the honored an online coupon! Def going back again!
I made an appointment for an oil change because of a Groupon I have. Got an email sent back to me in the morning that I could send it in for an oil change without an appointment. Showed up to the shop and asked for an oil change only to get told that I have to have an appointment and since I showed up late I was told to get on a schedule even though the email said that the change would be 30 minutes yet I wasnt able to do it today.Why does this always happen to people like me? Its such a waste of time and money and gas seeing that I live 20 minutes away. Why does Groupon sell oil change certificates to the worst places? If I cant schedule an appointment seeing that they ignore them, then why should I bother bringing my vehicle over to them in the first place?
Very friendly, communicative, fast and accommodating. My first of many visits to this speedy spot!
Ive been going to Groovy for a couple of years now. I live 25 minutes away, but theyve always been a good place to get my oil changed. Todays visit was especially good. Donna was professional, friendly, and really knowledgeable. Its because of exceptional service like todays, that I will keep coming back.
I felt taken care of amidst the pandemic. I went as my first time getting an oil change and they helped inform me on the basic foundational things we all need to know about our vehicles. Everyone was super friendly, quick and efficient.
I went to Groovy for the first time today. John was SUPER helpful and so nice. They gave me what I needed and didnt try and upsell me like crazy. They gave me all of my options, answered all of my questions with sincerity and allowed me to chose what was best for me and my car. They also checked extra things such as my air filter, came inside, showed me and spoke with me. They didnt have my air filter there, but John even offered to install it for free today if I could go pick one up. That is amazing customer service, and I will definitely be back. Also, SUPPORT LOCAL BUSINESS!! (P.S I never write reviews online, so the fact that I took the time to write this means I really mean it).
Been coming here for oil changes and inspection for about 6 years. Always happy with the service. Recently found a Groupon for an oil change and it was a great value. I highly recommend this local business and hope it sticks around for a long time.
Fast, courtesy service . Hey during the pandemic this crew shines with all the safety protocols. Great Job
Ive had my oil changed from Groovy at least 10-15 times. Theyve always treated me professionally and their service is top notch. Im always in and out within 20-30 minutes tops.
Came to Groovy Lube on Guadalupe this morning to get oil changes for both my wife and I. Ive been here before but this time they have new staff and managment. Service was excellent and quick. Dana and Michael took my vehicles in and got them done promptly! Highly recommend!!!
Charged twice for my oil change. Manager John refused to issue a refund. Thanks Groovy Lube for taking care of your customer.
Albert Ace and John were awesome and made sure I felt at home here. My oil change took a quarter of the time that it takes at other places. Very awesome place and staff.
Love this crew, theyll give you superb service... occasionally a coupon for a local deal too, check em out!
John, Mike, and Dana were great! Very friendly and informative, came in for an inspection but found out that my car needed an oil change and they took care of everything for a very reasonable price! Definitely coming back!
Awesome place. Very courteous and professional. Cant recommend enough. Will certainly be going back.
Pulled in at 10:48 and was out by 11. Fastest and nicest oil change I’ve ever received. Great service great people
Dana was super awesome, quick and got me a state inspection in 7 minutes. Record time, extremely impressed. Couldnt recommend this place enough!
Great service. Fast, COVID safe.
Very friendly, quick, and did a good job for state inspection and oil change. I wouldnt have had my experience any other way
Great place to go and get your vehicle maintenance they are very nice to work with and professional. I Definitely am going to go there again and referring my friends as well.
Donna and Chris were amazing! Donna kept it real and let me know straight up that my Groupon only covers 5 quarts and that I would have to pay for one ($15). Donna also let me know that it would take only 10 MINUTES!!!!! To change my oil and I was like 😳😳 because I was prepared to wait at least 35 mins but she was like “this ain’t jiffy lube” and I was like “ and I oOp” any who!! I’ll definitely will be coming back and telling all my friends and family about groovy. They really keep it groovy 😎🤩 thanks again Donna and Chris!!!
Very friendly and efficient staff. They almost make feel like changing your oil weekly.
Very friendly and fast service. Also gave me extra advice about how to make my windshield wipers last longer. Will be back again
Wish I could give these folks a higher rating to be honest.
Fast and efficient. Lady who works here was mindful of my need for headlight repair and she cleaned them up real nice and real fast. Professional too.
Great service and people
Always quick and helpful. In and out within 10 mins. Friendly staff. The only place I go for oil changes.
Great place! super friendly staff and fast service
Quick and good work, but a little pricey.
The will scam you. I brought groupon for an oil change for 33.99 and still had to pay 17.98 when I got there. Thats not a deal. Thats regular price oil change.
10 minutes is the amount of time you need to stop here.In that 10minutes they cleaned my windshield, filled my tires, filled my windshield cleaner, and did my overdue oil change.Skip the National lube stops and support local businesses
Great service and a friendly, knowledgeable staff made my inspection process and oil change very easy. Thanks Groovy Lube on Guadalupe. Stay Groovy.
I had my car inspection done here, and it was quick and easy. The mechanics were very thorough and nice.
Great service!! They treats you like more then just a Dollar and
Always ALWAYS a great experience here! I am just a once in awhile visitor because of the drive, but its really worth the drive in my opinion. Most shops arent as friendly
Always a pleasure to come here. Found this gem while living right down the road. Wound up moving to way north austin and still choose to drive here for my oil changes. Everyone is nice and professional. They do reccomend things you need but arent pushy about it. Unfortunately I am moving out of the state and will no longer be able to come here. Thank you for the many years of great service!
This trip to Groovy Lube was much better than my last-Thankfully. The staff at Groovy was welcoming & quik. I was fortunate to arrive with only one car ahead of me-they got my oil change & inspection done in less than 30mins! It is awesome to use a local service & I am grateful.So Happy that Groovy is Groovy again!
Great service, super friendly staff, additional services were offered but not aggressively pushed. Overall excellent experience.
They really have great service. I have been a customer for few years now
Groovy Lube is super fast, in my experience. Even when they have a line out the bay, the wait is no more that 30 minutes. They always check all my fluids, tire pressure, and vacuum the carpets.
I get my inspection done here. I love how the staff is always so friendly and they always provide quick service.
Probably the best experience at an auto shop I’ve ever had! Shout out to the person who helped me with my headlights I was so clueless about.
Got a Groupon. Crazy steal. Cool folks. Good job at the change and paid attn and reported what I already knew was wrong too. But did skip a new one on me. Said my steering fluid was boiling. Which meant it was time for new. Thanks guys. It coulda ruined my pump. But you let me know and I did it myself. But y’all can do all the $14 oil changes you’ll let me buy. Awesome. Even if it’s a drive from here at 35/Ben White.
It’s been years but I’m glad to be back and it’s worth the trip from South Austin. Great service no hassles no up selling just the simple oil change at a good price. At 3k miles my oil pressure was normal: I honestly think Jiffy Lube was ripping me off, at 3 months my oil pressure was LOW... several times. Not here!
Check out this cozy place.
I read all the negative reviews but I really dont understand. These guys are super nice. I got an oil change and a state inspection and was in and out of there in less than 45 minutes even though there was at least 4 customers in front of me. The coffee shop next door is great! And I sat on the patio and enjoyed the nice weather. I will definitely go there again.
I paid for my inspection but they could get the printer to work to print off the documentation. Why can’t they email me the document in 2019? I asked them to call me when it was ready, no call. I have tried to call them to see if they were able to get it to print off but they don’t answer the phone. Now I have to go spend the time and money to get inspection somewhere else. Very frustrating.
EXCELLENT SERVICE AND FAST... I JUST MOVED HERE TO AUSTIN LAST YEAR AND HAVE BEEN TO GROOVY LUBE 4 TIMES.... THANK YOU KINDLY!
Professional and kind team. Easy to get in and out. Also, Dana rocks!! Thank you guys!
Do not have product that they are advertising to have. They do not update Groupon offers.
John and the people there are super friendly and quick. Great service.
Just came for an oil change and was very satisfied with the service i recieved! Staff is very personable, professional, and polite. Would totally reccomend for any oil change or state inspection.
James (manager) took care of me immediately. He looked up my name and had all my information ready for my oil change. Great service and extra friendly help.
Mega fair prices. friendly staff and extremely quick service!
These guys rock changed my oil and windshield wipers in less than 30 mins. There were very respectful and professional definitely going to be going here for now on.
Super friendly and helpful. Oil change only took 10 minutes around 4:30 pm on a weekday.