We used Austin Charter Service to transport guests for our wedding– from downtown Austin to Dripping Springs. GREAT service leading up to our event from Abdul as he was extremely flexible with plan changes and very responsive. Everything was on time the day of our wedding and the driver navigated those Hill Country back roads like a pro. Highly recommend!
5 stars all the way--I cant recommend Austin Charter Services enough! Abdul, Kareem and Sharry all made sure my birthday went off without a hitch. They answered all my questions via phone and email leading up to the event. Our driver, Leo, was communicative and kind. Ill be recommending Austin Charter Services to everyone I know. Thank you all so much!
Awesome bus driver! She turns a boring bus in a party bus incognito!
Austin Charter Services are going to be my go to from now on. They were super easy to work with and when I had to cancel our trip last minute they refunded us the entire amount even though it said in their contract I was past that time. Abdul is great and the whole team and Austin Charter Services are great.
I booked a bus with Austin Charter Services at the beginning of July this year for transportation to Lake Travis. When booked, COVID-19 regulations allowed for us to have a larger group on our boat and on the bus. After TX began to shut back down, we were forced to cancel the boat and therefore did not have a need for the bus anymore. When speaking with Abdul, he was VERY understanding and instead of charging me the normal cancelation fee of $200, he just charged the $45 admin fee. He was super helpful throughout the rest of the process as well. I will definitely book with ACS whenever we need a charter!
My non-profit used Austin Charter Services for 6 different bus trips over two days during a conference we ran in Austin in January. Abdul was wonderful to work with and incredibly responsive. There were a lot of details to manage with so many different trips to various locations across the city, and it all worked out seamlessly. I found them to be the most affordable option in Austin, but that didnt come at the expense of quality. Highly recommend!
I booked a bus in April for a boat trip for friends in August. Abdul quickly answered any questions I had and was willing to work with me on price and requests.Unfortunately, Hurricane Harvey rolled in and we needed to cancel. Abdul and I emailed everyday the week of the trip to keep an eye on conditions and was very understanding of the situation.I will definitely be calling Abdul and Austin Charter Services for any charter needs I have in the future.
We used Austin Charter Services to shuttle guests from downtown Austin to and from our wedding in Dripping Springs. Abdul provided excellent service at a very reasonable price. With all the stress of planning a wedding, we sure appreciated him making the transportation easy and painless. Now I understand why so many people give ACS such great reviews. Thanks Abdul!
We contracted with Austin Charter Services for our daughters wedding on February 10, 2018. Abdul worked with us to coordinate buses for picking up wedding guests at 2 different hotels in Marble Falls/Horseshoe Bay and transporting them to the Spicewood Vineyards wedding venue Travis and Taylor had chosen. We then had buses return the wedding party as well as all guests to hotels at the end of the night! Every driver called me when they arrived at the bus pick up location at each hotel, professionally went into the hotel to tell them they had arrived and where they were parked, and waited patiently for passengers running a few minutes late.....still arriving on time for the wedding! At the end of the night - the bride and groom walked under the sparklers and on to the bus with their wedding party....to continue the fun back at the hotel! Austin Charter Services helped us meet our goal of making sure the wedding party and all wedding guests had a safe trip both to and from our event!
Austin Charter Services was easily the best value we found when searching for transport from our wedding venue to the after party location. Abdul was great to work with & super flexible. I would highly recommend using Austin Charter Services for your next event.
For many years, we have contracted with Austin Charters for bus service and have enjoyed consistently well-managed, pleasant, safe service. With hundreds of youth to transport within the greater Austin area on a tight schedule for three weeks every year, we have placed our trust in Austin Charters, and they have never let us down. Great can-do management and pleasant drivers. I would recommend them to anyone.
Gave a ride to 100 guests to / from our wedding. Very reasonable prices, flexible pickup. Responsive to emails. Thanks so much!
We used Austin Charter Services for our wedding in Dripping Springs and they did a great job! They were friendly, professional, on time everywhere, and communicated really well. They were also flexible leading up to the wedding as we solidified counts. Their white school busses were cost effective, and fun! They were exactly what we needed to get our guests back and forth without worrying about them drinking and driving or just getting back to the hotel (about 80-90% of our guests were from out of town).Thank you Abdul and team for making the process of getting everyone back and forth so easy!
The Ultimate Customer Service StoryWe chartered a bus and coach for our daughters wedding in Austin on March 30th. As the Father of the Bride I was shocked when the bus that showed up to bring our guests to the church was a school bus. After the ceremony I called Abdul to address my concern. After speaking to him it became clear that in reality the mistake was ours, not his. We had chartered a transit bus, which when you look on the website is a school bus. I wish the contract was more specific; as school bus certainly would have jumped out. But live and learn.Now to the good part. With my frustration high, Abdul was calm, cool and reasonable. He immediately realized I was not happy and kicked into high gear to see what he could do. While we had to take the school bus back to the hotel, by the time we left for the reception...less than one hour later...a gleaming full scale motor coach was sitting in front of the hotel instead of a school bus. Wow!I cant thank Abdul enough for stepping up. I was thoroughly impressed. When it comes to satisfying customers in a crisis, Austin Charter Services proves that it can still be done the old fashion way...do whatever you can to make your customer happy. Ill be back again some day for the next daughter.Thanks Abdul!Mike McCauleyArgyle, TXP.S. The coach we ordered for the wedding party was perfect and the drivers were top notch.
Loved Austin Charter Services. Used them a while back for a party on Lake Travis. They picked us up on time, we had an awesome driver, and our pick up went off without a hitch. Our party got ro and from the Lake on time and safe.
We used one of their buses for our wedding transportation and they were great! Good pricing as well.
I rented Austin Charter Services to shuttle a bunch of friends out to Lake Travis for an all day party and then back downtown at the end of the night - four roundtrips total, two in the morning, two at night... not a simple task, especially on those winding roads near the lake. ACS was reliable, on time, their buses were well maintained and affordable, and Nolan our driver was fantastic, professional, and stuck to the schedule. Also, scheduling beforehand was simple - Abdul made things easy for us. He answered every question and explained things clearly. We even had a few changes a couple days before the event and he made sure a new itinerary was revised and sent back to us within 24 hours. They are very responsive and reliable. I would definitely recommend.
Austin charter bus was great. We used them for our compa h trip and we loved the experience
Austin charter bus comoany quoted us the best price. The bus was on tjme and almost brand new. Well back to use them again
Austin Charter Services has taken care of us many times and all have been great experiences! Thank you!
Austin Charter was a reliable transportation company for our wedding! They were timely, affordable, and went above and beyond to accomodate us (including two extra trips for guests who needed to leave the wedding early and an impulsive after party trip to the bars!). The busses were comfortable and air conditioned. We used their schools busses to transport guests from the hotel to and from the wedding venue and their 12 passenger van to transport the bridal party. Would choose again!
Our drivers were lovely to work with, we felt as though we were in good hands!
Austin Charter Services was prompt and paid extra attention to the details. Our vechile was clean and the driver was very polite.
Austin Charter Services provides reliable and courteous service.