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The Junkluggers of Austin
9701 Brown Ln #104, Austin, TX 78754, United States
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The Junkluggers of Austin

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Ca
Review №1

My appointment was confirmed same day. They emailed me a few questions and then sent me final confirmation. The team called to give me a one hour heads up. They were prompt, professional, and nice guys. They gave me a quote up front with pricing. Once agreed, they got everything out of my apartment in just a few minutes and then loaded it up in the truck so they’d be out of my space quickly. I 100% recommend them!

Ka
Review №2

WOW! We needed an old hot tub removed from our deck. Other companies had much higher quotes and we would need to break the hot tub up! Junk Luggers arrived on time and the amazing crew took it out in one piece and were done in no time at all. The were courteous, quick, professional and seemed genuinely happy at work!! 100% recommend to others!

An
Review №3

Stop looking. These are your guys.Big shout out to Shaun and Billy from Junkluggers of Austin. Not only were they incredibly professional but they had fun which made the experience in my personal viewpoint all the better. Timeframe was quick and fast and they were able to take more than what I thought they could leaving me with more room than I thought previous. In short, these are your guys. Two big thumbs up.-Angelo

Re
Review №4

Junkluggers was great! Very responsive, on time, polite and efficient. They removed everything from my home quickly, it was a very easy process. I would absolutely use them again for any removal needs!

Di
Review №5

I am so glad I used The Junkluggers of Austin. DeAndre & Andrew were friendly, quickly removed items & quoted excellent prices for items collected. Also the lady I spoke to who set up appointment was so nice & cheerful as well as informative.I like there was emailed confirmation of pickup time & other important information.Several months ago I used a different company & was disappointed.I absolutely will use Junkluggers again & highly recommend this company!

Sc
Review №6

These guys were great. Two men showed up on time and ben called ahead to let me know they were on their way. Only took a couple hours and they went so far as to even sweep up the area! I’d definitely use them again.

Co
Review №7

Have used them 3 times for real estate clients and my own home. They have contacts for recycling different items so it doesn’t just go into the land fill. Each time they showed up on time and were easily identified by their uniforms

So
Review №8

They were very courteous and friendly. Hard workers. They were on time and finished in a timely manner. I used this company 3 times in the last month. I highly recommend this company. Prices are reasonable too. I will be using them again.

Br
Review №9

They were on time and professional the whole time. They cleaned out my whole apartment in the most efficient way. They were very friendly and polite the whole time. If you need junk removal they are the ones to use

Na
Review №10

Absolutely everyone I dealt with in this company was so pleasant and helpful! I had some items to donate and I was able to book online super-quickly, like, only two days in advance. Then, the gentlemen that came to pick up the stuff were also super cool, kind, and interesting. I felt informed and at ease during the entire process. Highly recommend!

To
Review №11

Friendly, well-organized and efficient! So pleased that I gave the guys some fine liqueur and cigars in addition to a nice tip. Thanks again Brothers Luggers!

Pa
Review №12

Junkluggers did a great job of cleaning out my house efficiently and thoroughly. It was a great relief to be able to count on them to get my house ready for cleaning prior to sale. And they didnt just take it all to the dump--they donated the usable stuff to worthy organizations. Absolutely would recommend Junkluggers to anyone who needs odds and ends removed and hauled off.

al
Review №13

Junkluggers came out the day after I called and removed items from garage. The guys were friendly and loaded everything up in a timely manner.My favorite thing about junkluggers is how they try their best to recycle ♻️ all items!!!

Er
Review №14

Bait and switch! Buyer beware!I sent a picture of a rock pile I needed removed and got a quote. The truck pulls up the next day and Im told the rocks are heavy and they must charge a 70% heavy load surcharge on top of the quote. No explanation for why the surcharge was not part of the quote other than the office always lowballs quotes, sorry. Of course, by then I had wasted enough time and energy that I was stuck and told them to proceed. But you can learn from my mistake and work with someone else who wont gouge you at the last minute.

Te
Review №15

Wonderful service and friendly. They took the stress out of moving! I highly recommend them. Price/quote reasonable.

Ra
Review №16

Very friendly movers. I contacted them last minute and they were able to fit me in, great and easy service!

fa
Review №17

Very easy to arrange a pickup and super personable staff. Also nice to have a focus on eco-friendly recycling/disposal, and cost less than the service I used before.

Ma
Review №18

I honestly cannot recommend this company enough. Every single person I had any contact with them were wonderful. If you need help with removal, we needed to clean out our shed, it was bad, call them. Just the absolutely nicest people you will ever meet.

ka
Review №19

Friendly, fast, great price. I will absolutely call them next time i need help removing bulky junk!

Ma
Review №20

They were on time, professional, courteous, and pleasant. Highly recommend

Je
Review №21

So glad I used Junkluggers! The team arrived ahead of schedule, moved my old heavy sofa bed in short order, and had the kind of fun attitude that made my day better.

Br
Review №22

They were easy to set up and came tight on time.

Mo
Review №23

Hi, after struggling with a couple of the other big franchise junk haulers, I found Junkluggers of Austin. Hands down better service. The other two companies left me feeling nickel- and-dimed to death. Junk Luggers prices are more affordable, the people are friendly, and they also haul items you need to donate. Great company. :)

Ch
Review №24

They were fast and easy to work with. I would use them again.

Ma
Review №25

I had more than I need at my new place so hoped I could help out someone else while solving my space problem.

mo
Review №26

Great service, arrived on time, friendly and very professional.

ma
Review №27

They show up on time, shoot you straight, get in and get out! Very well done. Thank you!

Ch
Review №28

The gentlemen who came to my house were very friendly, polite, & efficient. I really like the companys concept of recycling & donating what they can rather than going straight to the landfill.

So
Review №29

This place is awesome! Reasonable. Clean. Best resell place Ive seen in a long time. Good, quality finds. Hidden treasures. Great prices. 😊

Na
Review №30

Really nice, professional guys. Did a great job cleaning out my garage. I’m so relieved to have that space back! I’ll be calling them again. Highly recommended.

Su
Review №31

Knowing they will donate/recycle as many materials as they can made this an easy choice when combined with the quick scheduling of the estimate and job. They were even forgiving when I realized I missed something during the estimate and added it the day of the job. I highly recommend using Junkluggers. They removed an old above ground swimming pool and some materials from a deck we removed.

El
Review №32

They couldn’t have been nicer and patient!!

Ve
Review №33

Fast and professional service. Happy to know they responsibly recycled materials!

Na
Review №34

Great communication, very quick, and a good price for a garage clear-out.

Co
Review №35

The crew was so helpful and the guys had great attitudes. Will definitely use again.

An
Review №36

Easy, honest, friendly!

Ju
Review №37

I recently moved out of my apartment and needed assistance donating a couch, washer, dryer, and a couple of tables. I called Junkluggers and was able to schedule an appointment for the same week. The moving team arrived right on time, provided a very fair quote, and moved my items out within 20 minutes. As promised, I received my donation receipt via email shortly after.

Ba
Review №38

Great guys, cleaned up after, no last-minute changes in pricing or time. highly recommend (and I have used other junk hauling companies before and did not have a great experience)

Je
Review №39

So thankful for the Junkluggers! We decided to purge and clean out the house (and get some new furniture) during COVID quarantine, without bulky pickup from our trash, no Goodwill and no dumpsters that were available for dumping. We had almost a whole garage full of stuff to get rid of or donate, and we were stuck! The Junkluggers were so accommodating (I even asked if they could come earlier the day before and they worked to fit me in), they worked really quickly (with their masks on) and really tried hard to fit as much in the truck as they could (we could have probably filled up another quarter truck). I love that they even go through stuff and try to donate what they can. Highly recommend if you have junk removal.

An
Review №40

They were very friendly, accommodating and helpful. I will definitely be using them again if the need arises. They also work very fast.

Je
Review №41

Junkluggers is a great Austin company. They provide an extremely valuable service for a very reasonable fee. The crews are polite and helpful, going beyond what might be expected to help with moving, loading, removing, transporting and recycling unwanted items.I highly reccommend this company.

Tr
Review №42

I hired The Junkluggers to remove an old rusty shed from a house I recently purchased. They were able to coordinate an appointment that worked with my schedule. They showed up on time and they completed the job efficiently. The two men that did the work were friendly and professional. I was very pleased with their services and would highly recommend them to anyone looking to clear out their junk!

Ch
Review №43

Awesome place of employment. I really love working here

Be
Review №44

Easy to schedule appointment, arrived a few minutes early. The pickup service was fast and the employee cleaned up when he was done. Very professional, reasonable price!

Ke
Review №45

They are quick, efficient and affordable. Also they donate and/or recycle anything that they are able to.

Do
Review №46

Polite helpful quick. I recommend and would use Junkluggers again.

Mc
Review №47

Junkluggers of Austin is amazing!! I am not sure where to start!Well - at the beginning would be good. They arrive on time and clean up when they are done. The pricing could not be any better. The crews work quick and efficiently. And here is a BIG one - the employees are background checked and the company insured. This is HUGE. They have really convenient hours as well - evening and weekends!! Awesome! Junkluggers also is a very charitable organization (was nominated recently as most charitable in Austin) and gives back a ton!! If you have a need for some junk to be taken off your hands, please consider using locally owned, Junkluggers of Austin. You will not be disappointed!!

He
Review №48

We LOVED the team of guys who moved our stuff. They were sweet, funny, and bright. Totally trustworthy. And they took such great care moving very heavy furniture around corners and down stairs. We had a pretty complicated (and large) load of stuff, and they kept all the instructions straight after just one walk-through. Amazing job. Thank you!!

Ja
Review №49

Great company. Came out last minute for me to remove a lot of junk from a house sale. The guys were courteous, nice and respectful. It was way easier than I thought it would be. Definitely use these guys.

La
Review №50

They haul anything and everything! Friendly, prompt, and eager to serve. Excellent company!

Ke
Review №51

Great service. The crew called when they were on their way just like I was told they would. They arrived within the agreed upon window and were quick with the quote. Once I gave the go ahead, they got right to work. They had to call in a second truck with additional help to get the 20 year old swing set gone, but it did not effect my price. I didnt realize it had been installed so well. When they were done, they even filled in the holes where the concrete footings had been. I highly recommend them.

Je
Review №52

Great service! We needed a quick removal after moving out from our property and last minute realizing that needed to leave some of our furniture behind. When we read about Junklugger’s mission and their process, we call them!The experience was just beyond great. They showed on time. Employees took care of all the items with so much appreciation.Totally recommend them!

Ph
Review №53

I love working with Junkluggers because 1. theyre always on time and courteous, and 2. they take whatever items are salvagable and donate to local charities in need!

Ju
Review №54

They are absolutely the BEST there is in my opinion. Excellent communication about the pick up, times and what is to be hauled off. I even stressed the fact that what could be donated would be, as that was important to me and the very nice and experienced 2 gentleman said that was always #1 priority. I had a ton of stuff to be picked up and they were done insanely earlier than I thought, exceeded my expectations by miles. If you need a service like this, you would be making a huge mistake by choosing anybody else. Go Junkluggers or be disappointed, your choice.

Sa
Review №55

There is no other company that will come close to the services Laura, her husband and her crew can do. Professional and so caring in every step of the way. Being new to Austin we have needed Laura and her fantastic crew to lead us down our path.It started with just finding things on Craigslist and bringing them to our temporary rental as we started our temporary nest.Then to a major move into our new permanent residence once it was built. Laura coordinated our belongings from our rental and on the same day moved our items from our storage unit.This is a well run franchise and Hands Down the very best experience you can have in any type or size of moving anything! Big or small! Extremely reasonable and just amazing service.This is a long review but for a reason. You must use Junkluggers and they have the coolest truck and trucks for the move and the most adorable VW Beetle Laura drives for her estimates. Love them! With a referral from me yesterday they handled everything in a complicated move with precision and perfection. No one is better guaranteed.

Or
Review №56

Working with Junkluggers was a simple and pain free process. They worked with me on timing and were very thorough with their follow up. Not only do they pick up almost anything, they donate and recycle as much as possible before anything goes to trash. I highly recommend them.

La
Review №57

Junkluggers was very easy to work with. Friendly service and prompt. I called and the very next day they were at my property and had cleared the junk in less than an hour. The price was extremely reasonable. Would highly recommend them and will use again in the future.

Jo
Review №58

Moving from a house to an apartment with lots of stuff to get rid of...after sending them pictures of the junk pile, Junkluggers gave us an estimate and upon loading the truck, adjusted the final charges downward! We were thrilled that they also donate items and will send us a tax receipt for any donated items! I was also impressed that they accepted the pictures and sent the estimate on Sunday with pickup first thing Monday morning!

Me
Review №59

I was able to book same day service, and the ‘Luggers’ were friendly and efficient. I’ll definitely book them next time!

Ka
Review №60

We love the quick response and professionalism that JunkLuggers provides to its clients and to ours! Its easy to schedule an estimate and even easier to say yes and let JunkLuggers do what they are awesome at...take away the junk! We love that they recycle when can and think about the environmental impact when deciding what to do with the items they haul away!

Mo
Review №61

Great communication leading up to arrival. Job was completed as requested. Staff was extremely professional, attentive, and did everything with a positive attitude. Highly recommend.

Ri
Review №62

My appointment was very quickly placed and everything was so easy. All staff and people who did the hauling were professional and efficient and nice.

Ju
Review №63

I chose these guys to help a neighbor out of a really tough/sensitive situation recently. They have thousands of 4.8-5 ratings and were very nice on the phone. They did exactly what they said they’d do too. And when. They are not the cheapest group however I’ve tried to go cheap and it just caused me more headache. I highly recommend these folks to solve your junk problems!

Br
Review №64

We used junkluggers to get rid of a mattress. Wonderful communication and service, and they were in and out quickly. I also referred the service to a friend, who has since used their services twice and had nothing but good things to say. I will absolutely use again in the future.

Hu
Review №65

We were moving and needed to get rid off stuff. They arrived on time and finished job very quickly. Very helpful and polite guys. Highly recommend

Mk
Review №66

Absolutely wonderful men that are polite, nice and very efficient on loading up our backyard junk. Well worth the cost.

Fa
Review №67

From start to finish, Junk Luggers were expedient and professional. Not only were they fast, but they were also thorough … they swept the garage and left it in spic and span condition!! Highly recommend Junk Luggers for all your junk removal needs!!!

Tr
Review №68

Ive used this service twice now. The first time was an ok experience so I got a call from Laura, the owner. She went above and beyond to make my second experience OUSTANDING. How refreshing to find a business that truly cares and sincerely values their customers. Highly recommend!

Ka
Review №69

It was easy to schedule pickup, the Luggars arrived promptly, did no damage getting items down the stairs ( no easy feat with curves at both top and bottom!),, were friendly, and the price is right. If the price had not been acceptable, I was under no obligation to use the service. I also like that they try to “rehome” items instead of everything just being discarded. They will be my “go to” in the future when I need to downsize

Mi
Review №70

I telephoned in the evening for the next day and you were able to accommodate; the total fee was lower than what I estimated. Thank you very much.

Da
Review №71

It is very easy to use junkluggers:Easy to set up appointmentThey are always here on time (Ive used the service 3 times). They are quick. They are friendly.

Ca
Review №72

The gentlemen that came to help us dispose of our office furniture were very helpful. They took care of everything for us, and made sure everything we had would fit on one truck, saving us hundreds of dollars.

Ka
Review №73

Great service. like that they are background checked. Polite, fast and cleaned up everything.Would call again.

Ni
Review №74

Laura and her team take pride in their work, and do the right thing with your junk! I highly recommend Junk Luggers of Austin!

Cr
Review №75

Best service and super friendly staff. Highly recommend this company!!

Xi
Review №76

Easy and reasonable. Friendly service. Prompt response.

Ja
Review №77

Outstanding work, great customer service. Very responsive to requests and concerns.

Ro
Review №78

Excellent service and delivered as promised! Would 100% recommend.

Br
Review №79

The crew did what Junkluggers said they would, they did it quickly and thoroughly, and charged a reasonable price!

ch
Review №80

Friendly and fast service. Easy to book, quick to reply.

Am
Review №81

Everyone was very friendly and professional. Scheduling was easy and quick.

Al
Review №82

I have used Junkluggers twice. They are quick to answer the phone and they provide excellent customer service and fair pricing.

Fr
Review №83

Great customer service and very punctual!!

Ka
Review №84

Fantastic service!

Br
Review №85

Recycle

Ka
Review №86

Did not follow any covid protocols without be asked — unvaccinated workers.

Information
100 Photos
86 Comments
5 Rating
  • Address:9701 Brown Ln #104, Austin, TX 78754, United States
  • Site:https://junkluggersofaustin.com/
  • Phone:+1 512-808-7723
Categories
  • Garbage collection service
Working hours
  • Monday:7am–9pm
  • Tuesday:Closed
  • Wednesday:7am–9pm
  • Thursday:7am–9pm
  • Friday:Closed
  • Saturday:7am–9pm
  • Sunday:7am–9pm
From the business
  • Identifies as women-led:Yes
Service options
  • Online estimates:Yes
  • On-site services:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
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