Great group of folks. vXchnge guys work round the clock to make sure everything is perfect, and they reach out quickly with information we need to know. Excellent customer communications. They keep us current on all operational changes, utility power issues and upgrades. Top-tier company -- super good people. Trustworthy.
Nothing but good things to say about vXchnge. Always threre when we need them and always top notch service. I will continue to be a customer of theirs for the long haul. thanks guys!
Extremely satisfied with our move to vXchnge. Everyone that we have met and spoken with is super helpful, knowledgeable, and willing to go out of their way to make sure we are taken care of. The entire move in process, the security, and the on-boarding have all be a welcome change from our previous experiences. They are flexible from turn-ons to load in and more, we love that the service is available 24/7. It has been amazing to work with a team of professionals that go above and beyond to ensure that each interaction or service meets the client needs. I am very impressed at the level of value add services that they offer free of charge. Our needs include options for expansion both locally and abroad and they are very willing to cater to and enable that. Working with a company that has a clear vision for the way to cultivate relationships and a future expansion puts us in a great position. We plan to be with them for a very long time.
Ive been in data centers around the world and vXchnge is one of the best. Friendly and helpful staff without sacrificing security measures.
The team at the Austin Data Center are top-notch! They are dedicated, professional, responsive, problem solvers of the highest order! Jonathan Santo, Client Business Executive based in Austin, is the man with the plan! Call him ... you will not regret it!
Best data center in Austin! Outstanding customer experience backed by quality deliverables. Highly recommend working with Patrick Kelly
Great datacenter, secure, with great carrier options. Most importantly though, all of the people there are great to work with! Would highly recommend.
Customer Support is great. Easy to communicate and they are great at following up on requests. The site was able to answer my questions quickly and provide an email response as well. Very professional and highly recommend.
ION have been a customer of vXchnge for over 10 years at their Austin facility. Their staff is very efficient and available. Ticketing system is easy to navigate and are addressed in a timely fashion. vXchnge has always provided ample notifications to emergency issues and scheduled maintenance with a follow-up when it is completed. We have been very pleased with the extra amenities they provide such as documenting inventory in our racks and providing this information in a graphical layout on their online portal, which by the way was complimentary. It is refreshing to have a vendor provide some services without an additional cost. It has been rumored they will be releasing a mobile application which again comes without a cost to their customers.
I had a great experience working/communicating with Vxchnge and their data center is top knotch!
I have been working with vXchnge for the last few years. It has been an enjoyable experience. They have nice staff members that are always willing to help. Their remote hands work is invaluable to us. They have even been a helpful resource for power management and rack consolidation efforts. They seem to truly want to be there to help you in any effort that you are trying to achieve and always looking for feedback to improve their services.
I have been working with vXchnge for about 7 years & Ive appreciated all of their employees & services. Natalie has gone above & beyond to keep us informed on things (in/site portal, power requests, etc) as well as just checking to make sure that were doing well. The on-site support are great too, especially when we need immediate remote hands on. Thanks for everything & looking forward to continuing our business with vXchnge!
VXChnge is a great site. I have had business at this specific facility for over 12 years. When VXChnge purchased the building and updated and upgraded it, there is a 100% improvement (and then some). They have state of the art security, many redundant power backups, upgrades to the quality of the building, and continued improvement of internal wiring and other systems. The people there are also great. They are all super friendly and a definite bonus to this already great site. I highly recommend this company!
I recently visited the Austin, TX vXchnge Data Center for the first time in over 5 years and was amazed at how much it had improved. The improvements that vXchnge have made has turned this into a first class Data Center.
Wonderful to work with and their Insite tool makes it easy to view operational items like power etc.
Our partnership with vXchnge is great!
Great staff and services!
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