This place is amazing! Best price I could find in Austin and a really nice guy. Highly recommend!!
Always thought 3rd party phone repair places were a scam. They made getting my replacement charging port a priority, fixed it ASAP, worked perfectly, and wasnt expensive.Highly recommend.
Good work at a fair price. Nice guy too.
Extremely honest and fair! I brought in my wifes phone with a cracked screen, but turns out it was just the protective cover that was cracked!They couldve charged me for a new screen and sent me on my way but they did the honest thing and just pointed out that the cracks were just in the screen protector. Peeled off the screen protector and sure enough, screen underneath was perfectly fine! Gave em a bottle of wine and a huge thank you for not costing me money for a replacement screen I didnt need. Ill definitely be back for any phone fixes in the future. Highly recommend!
Broke phone while visiting from out of town. I checked multiple locations for quotes on a repair. He was able to get me in and out quickly for a great price.
What an amazing phone repair service! Pricing was really fair and my phone was fixed faster than I thought possible. Thank you so much!
My dealing was with fixing/not fixing my phone was fair and equitable
Fixed broken glass on my iPhoneGood serviceGood priceFixed in a timely mannerWould use again
Came in twenty minutes before closing and he was able to take care of a battery for my phone. Fantastic!
Eric replaced the screen on my iPhone in under an hour, and at a great price. This is the second time Ive used his services and will definitely come back when I need him again! Thanks!!!
Reasonable price and quick repair for broken screen for my iPhone 8 Plus ... highly recommended
Had my girlfriend go here to have the screen on her Nexus 6 replaced. The phone was operating fine otherwise. When we got the phone back, the speaker pegs / grille were missing for the top and bottom. Also, the back of the phone was bent and peeling.When asked if they could fix the issue, they refused saying theyre too worried theyll damage the phone further. They didnt offer money back for the damaged or misaligned assembly.I added some pictures for reference - notice the misaligned pegs for the speakers and the bent / peeled back that will come off in a month.Ive already ordered a new back to replace the back that they wont. I wouldnt recommend going here for phone repair at risk other parts of the phone will be damaged by the time you get it back.
Very nice guy, super eager to help and went above and beyond my expectations!! Absolutely recommend! I had a problem with the replacement screen he installed, I think it was just a manufacture defect but he was more then willing to replace it, free of charge. He even threw in a screen protector! If you’re screen is cracked don’t hesitate to let him fix your phone!
It was 4:05pm on Saturday and it said online that the place closed at 4:00. I called the number hoping to hear a recording of their hours but got way more than that. The owner answered his cell and offered to drive back to fix my sons phone. He met us 5 minutes later and quickly replaced the screen. While we waited, 4 other customers came in and he helped every person there with a smile. Great customer service and the phone repair looks good.
I got a kit to fix my own phone and I ran into stripped screws. I called and asked if they could finish the job for me. They fixed my phone under 15 minutes and put on a glass screen protector for me . He made it a great experience! Would 10/10 recommend coming here.
I dropped two devices at 1pm and had them both back by 5pm the same day! Quick and friendly, with fair pricing for the high level of service.
Thought I had a busted screen, it was only my screen protector. He replaced it and charged very reasonable rate when other stores might have charged me for replacing the entire screen
Been here twice, most recently today. First time was to have a battery replaced in an iPhone. Today was to replace a screen on an iPhone. The owner is very friendly and fast. He quoted me a price and estimated the time to repair over the phone and when I came in the price was the same as his quote and he completed the job in the time frame he quoted.I will continue to use Phone Doctor of Austin! I love it when a neighborhood store has such friendly service.
This place has really great service! I took my iPhone 7 in and it was in really bad condition. It only took about 20 minutes to repair and had a fair price. They were very nice and I’m very happy with the results. My phone feels brand new and everything is working perfectly. I definitely recommend this place.
WOW....Great Service! They were super friendly, fast service and at a great price. The new screen looks perfect. Thank You!
Shattered iPad screen fixed in less than 24 hours (parts had to be acquired) for $100 cheaper than Apple (who said it would take a week). Super friendly, willing to work with me, and best price of every shop in the area. Ill definitely return here if I need another phone or tablet repair.
Eric in Round Rock was friendly, knowledgeable and trustworthy during my experience. He was able to switch out my iPhone screens, which saved me money. I made an appointment and the job was completed fast! Ill definitely be back.
Eric is the best. Top quality, expert rapid service, great prices. Phone Doctor is my phone store from now on.
Can’t say enough great things about Lynn and Colby. Just great people! I’ve bought three cell phones and plan to buy a few other. Colby offers great prices and service. I had two cells fixed on the spot took less then thirty minutes ! Where can you find fast service like that!?A+++++++
Thank you very much, sir, for setting my sim card straight! You did it for no charge, and I greatly appreciate your excellent customer service!
So I like to review business good or bad because as a consumer this is the only tool we have to help choose which business to use.So I went to the My IPhone Dr. to have them explain why the newly replaced screen on my daughter’s iPhone will not work correctly with a tempered glass screen protector purchased at the same store. “Alex” the manager of the store explained to me that the screen they use are not from Apple “obviously”, I was not expecting that, therefore the phone will not operate the same as new. I specifically wanted a screen protector because it has saved my phone and my daughters phone numeral times. In fact the reason my daughter’s screen cracked was when she did not have the screen protector. The funny thing is that my oldest daughter had the same issue happened to her and brought it back and the gentleman working than “Not Alex” replaced the screen with a different one and it fixed the problem. I wanted “Alex to try the same to see if I could actually use the screen protector we purchased. Alex respond was “I don’t have the time or the means to do that”. Instead he offered me to a new case. I already bought a case. I just wanted to use the screen protector. So my advice to the owner of the business put a warning sign that says. “If you are getting your screen replaced don’t’ expect it to work correctly with a screen protector. Problem solved, that way you don’t waste peoples time and money!
My Galaxy S8 had damage to the front and rear glass. It was repaired at a fair price, within the time stated and was perfect. Highly recommend this business to anyone.
MiPhone Doctor experience was awesome! I did not have an appointment and came in later in the evening on a Saturday and they were able to get me in and out really quick. They had great deal on cell phone cases and offered screen protection free with review. I would recommend coming here to repair cracked screen.
I would give them ZERO stars if possible....I took my iPhone 7 in to have a cracked screen replaced. My phone worked perfect. After a couple of days the screen stopped recognizing my touch. They said that sometimes happens and they put another screen on. This one was what he called a ghost screen. It just typed whatever it wanted. The third screen locked my phone and it would not work. He kept my phone over the weekend and ordered a part to try to fix it. It never worked and the phone was totally broken. He told me he was going to refund me. When I went to pick it up, I told him I had insurance thank goodness! He said he would only refund me partially since I had insurance and they wouldnt take it anyway with a broken screen. I told him I wouldnt need to take it in and use my insurance (which isnt free) to have it replaced with a refurbished phone if he hadnt broken it. He then said he would just put the broken screen back on and refund me. I told him to just give me my phone and left. The original screen was replaced about 2 weeks prior and I am guessing he didnt have it anymore and he was just going to break the screen that was on the phone. I was always nice and understanding until he got greedy. Im almost glad he got greedy so I could warn people about this place. It is worth the $120 to me.....go to a certified apple repair shop if you can...or better yet...get insurance on your phone and use the insurance to repair the screen.
Best service in town by far!!!! Prices are amazing too!!!!
Just took my daughters phone in to get her screen fixed....took him about 30 minutes and voila.... shes up and running again! Low cost, efficient and fast. Got one more phone to fix and im definitely bringing it here!
Wonderful service! I brought him a mess, he returned a phone maybe an hour later. Dont even think of buying a replacement screen and going all DIY - its not worth it.I took an iPhone 5s in there, no worries on him being able to get it done, he tried my stupid replacement screen, which powered on once but never again, and then replaced with his own component. I had said to myself, oh why pay someone else to do this its easy.Its not easy, be smart go see the courteous Phone Doctor and .
I had looked around at a couple of places around town to try and see what the best price would be, and hands down here was the best deal I found. The quality of the repair made my phone look brand new and it only took 15 minutes. The price was also the best I found in town. Very friendly and eager to help. I absolutely recommend iPhone Doctor of Austin!
Great service
Ive been to my fair share of repair stores, but this is hands down the best repair store in Austin. Fixed the screen on my iPhone in less than 20 minutes and it works just as good as it did before the repair. They also did excellent work on my wifes Android screen. Great service, great experience, great pricing!
I shattered my screen and the next day took my my iPhone 6+ to MiPhone Doctor of Austin. I got in there and got my phone completely repaired really fast! The customer service was top notch and I will definitely be a returning customer in the future should anything else happen to my phone or my families phones! Definitely recommend MiPhone Doctor of Austin!
Really nice guy and seems very reasonable and honest. Will beat most others prices depending on your issue. Will also install a part that you purchased as well if need be
My experience at MiPhone Doctor Round Rock was nothing but excellent! Quick, informative and helpful! My phone was repaired in 5 minutes and everything ran smoothly! Great experience and I would go nowhere else for iphone repair!
We came here looking at the reviews. Was better than anticipated. Came to fix a broken iPhone glass. Got it done quicker than mentioned and had a great experience. Would recommend it any day
Very friendly staff and prompt service. My phones looks brand new and works like new. Excellent customer service and my phones were ready as promised. I would not go anywhere for my iPhone repair again.
Ive been to this store twice and both times I have had an excellent experience. The store personnel have been extremely helpful and provided great service. I highly recommend using this store.
Awesome service from the Round Rock location. I was in and out! Highly recommend!
The service was very nice. Very friendly atmosphere and greeting. Everything seems very chill, convenient, and satisfying. Overall, gave me advice about my phone, asked me the story of how it got cracked, and how to prevent it from happening again. Very nice and helpful stuff. 4 starsssss😊😊😊😊😊👍👍👍👍
Professional and quality service. After two cancelled appointments... at the apple store we went here.... this is the best service we have found. Excellent value and quick service...highly recommend
We had a water submergion accident with our iPhone 6s. Late Saturday, the store stayed open late for us to bring the phone so it could dry out completely. The phone was fixed within one business day after it dried out. We also got a phone call letting us know it was ready. We had to have the screen and battery replaced but much cheaper than a new phone. Great customer service! Reasonably priced repairs!
I was very pleased with their friendly service. They were able to fix my cracked iPhone 6s screen in only 30 minutes! I highly recommend!!
The experience was great! They told me about a 20 minute wait and it took them about 15. The staff is very friendly and helpful. Also my phone looks brand new highly recommended !!!
Best experience hands down. I wont go anywhere else for repairs. Great customer service, the best prices, and my phone looks brand new. Thanks you guys!
Great service. Had a couple phones ahead but gave the honest wait time so their was no waiting after the fact. along with great pricing
Eric at Phone Doctor was fast and friendly! My phone works great again! Thank you!
Prices are good, warranty not so much. also, they will use your phone for parts after 30 days of leaving there with no attempt to call you besides the initial call to pick up.*owners response is filled with lies. be careful with the business, they will charge you for one thing, then charge you again when the issue is not fixed, blaming another issue like a sketchy mechanic.
Very fast, friendly and professional service. Easy to make appointments online or drop in. My wife cracked her screen and they replaced it. The new screen didnt function properly and I brought it in a few times for adjustments. It was cracked and they replaced it again.
Great fast service. Alex was extremely helpful with protection and service. My iPhone 6 looks like new and works perfect.
I originally posted a great review for this company, stating they did an awesome job at replacing my cracked screen.About a week ago I noticed the new replaced screen started detaching and lifting off of the frame. I called them twice and even left voicemails, no return calls. When I finally got a hold of them they told me if I had to bring in my copy of the receipt and they would decide if they could fix it. The front desk girl is very unprofessional.
Great service! Extremely professional! I was having issues with charging my phone and the staff was able to fix this within about 15 minutes. Discounted a new case as well!
They always fix my phone extremely well when I (frequently) break it. Friendly and fast service! Would recommend.
Ben was so helpful! I only had 30 minutes for lunch during my work day, today, and he assured he would have me out of there in time. Sure enough, less than 10 minutes later, my phone was fixed and I was out the door and back to the office. He provided me quality and efficient work at a FANTASTIC price point. This is the 3rd screen of mine he has replaced, and I have yet to be disappointed. My only disappointment is how often we need to visit under my broken phones circumstances, (haha) but blame that on my bad luck and clumsiness. Thanks again MiPhone Doctor, hopefully I wont be seeing you again ; )
Very Good! Only took 20 minutes to fix that Sprint, my carrier, said was impossible and that I needed a new phone! Good price too
WONDERFUL! Didnt even take him 20 minutes to fix my phone! it looks brand new and i have a new case along with tempered glass! The price is also unbeatable!!!
Was very fast fixing my charging issue on my iPhone x. Reasonable price and fast!!!
Jeff was awesome, amazing & fast!! Price was very reasonable! Will definitely be coming back!!! (hopefully not soon though ;)
Alex was great! they fixed my phone in under 30 minutes and were super helpful when i asked about products in the store! if i ever damage my phone again i wont be going anywhere else
My iphones screen was damaged due to a drop. The glass wasnt broken, but the screen was not responsive to touch. I brought it in and no it is working great. It was easy, fast, and affordable...easier than going to the apple store.
Miphone of Austin was a very good experience. The online appointment scheduling was streamlined and very user friendly. When I arrived for my appointment, the employees saw me quickly. Told me it would be about 30 minutes. I waited in the lobby and 15 mins later, my phone was out looking brand new. I would definitely recommend this place to anyone needing an iPhone screen fixed.
Fast, efficient, excellent and very reasonably priced service. Jeff was very polite, cheerful and helpful. Great!
Friendly, quick enough service at a good price. They try extra hard to fix all the problems at no additional cost. Ask for Alex, hes super helpful
I took my iPhone in to get the screen repaired. After I left I realized that the corner of the screen was not set all the way in. I then took it back up there a few days later to show them and was told there was nothing they could do and to just put a case on it. A few days later it fell from a few inches onto a wood floor and cracked in the same corner since the glass wasnt fully secured. I went back up there to see if they would help me out given the circumstances and was offered a repair for $90(the same price I payed a week before). I left and went to another repair service that properly repaired my screen and secured all corners.Also during the repair they tried to tell me my earpiece was broken when they received it. When I disagreed and said it had worked fine they agreed to fix it.
We had to take in my wifes Ipad and it turned out beautiful. great service and did not take long at all.now my wife just dropped her Iphone 5s and looks like we will be going back again. great prices by the way
What a great experience! I shattered my iphone screen and luckily found Ben, owner of iPhone Doctor of Austin. Very professional - He fixed my screen within 15 minutes and the cost was extremely reasonable. I would suggest to anyone needing a repair, to visit Ben - you wont be disappointed.
In and out, had appointment at 10:00 am, done by 10:15 am. Quick service, daughters phone looks great with new glass! Highly recommended.
Received great service and within a fast time frame. Little wait time and nothing at all to complain about. There is a resting area and wifi available for those who choose to wait.
We brought my wifes iPhone 6 Plus in because of a cracked screen. Alex was super helpful and was able to explain the repairs to the iPhone 6 plus. It took a short time to repair the cracked iPhone 6 plus screen. I recommend their service to everyone in the Round Rock and Austin area that needs someone to fox their cracked or broken iPhone 6 plus screen
I love this place. They are quick and reasonable prices. Thank you!
I have gone here for phone repairs multiple times and always get excellent service. Prices are the best around and doesnt take long at all to get it done.
We have used iPhone Doctor twice now to repair our cracked iPhone screens. Weve been very impressed with the service, speed of service, and simplicity. Highly recommend!
Alex was extremely helpful and quick with my repair. I was done in 20 minutes! And my phone looks awesome 😄
No brainer - called ahead to confirm they were legit - and i wouldnt have to wait all afternoon.It was a 20min fix - and they didnt even TRY to push an upgrade or refurbished phone!! The best part - not near the $$$ of buying a warranty, replacement or signing up for a new contract.Would go back in a second.
What a great place to get your phone worked on for a great price.. wouldnt send anyone anywhere else. friendly and knowledgeable and very nice staff. just when I thought I had to buy a new phone, I found iphone dr. yeah!!! best thing about it, is that you go online and make your own appointment at a time that is convenient for you.
Alex was so helpful! So fast! I’ll definitely be here again. Thank you!
Honest and reasonable. Standard pricing. Got a great deal on repairing 2 tablets.
Great service! Super fast and friendly. Saved my teens phone right before vacation!!
The iPhone Dr. of Austin was fast, friendly and professional! I had my iphone 5C screen replaced and back in my hands within half an hour! I would highly recommend this store to my friends and Im certain when I drop my phone again I will be back!
Great service! In and out in less than 30 minutes. Definitely would recommend.
Several phone calls made to check on status of waterlogged device, none returned. Stopped by twice also, one time a clueless person from a remote office didnt know the status of the device. The other time I showed up at 10am but nobody came to open the store. I waited 10 minutes and then I left. Finally, after going out of town for a week, I called and someone answered who knew the status and said I could pick it up.This isnt a way to run a business.
MiPhone Doctor saved my daughters phone!Alex was SUPER friendly, fast and knowledgable. Recommend A+
Jesus did a great job repairing my iPad 3s broken glass in only an 1 hour.They had the best price I found in Austin.I will definitely use them again.
Great service and very fast! Employee was ver helpful with a great attitude. Very happy!
I called in ahead and they gave me all the information I needed and a quote. The service was fast and friendly. Would recommend to anyone.
I was looking for a place to sell some old Android phones so I searched online and found Iphone Doctor of Austin was right down the street. I reviewed their website and saw that they do purchase phones. I went to the store with my box of goodies only to be told we dont buy anything but IPhone 5s and newer phones per the owner! I said, then you should change your website because that is not what it says. That is the reason for my review. Please specify on your site what you are willing to buy and NOT buy. I am not suggesting that other people not come to your store. I read through your reviews and most people have positive things to say. I just want to warn the people who are looking to sell old phones that they should call before driving to the store and make sure that you will actually be interested. rp
Ben fixed my iPhone 6s in 10-15mins! It was cheap and successful, would highly recommend! I would come back.
I went to the iPhone Doctor of Austin to get my iphone 4s shattered screen replaced. They had my screen replaced in less then 30 minutes. I highly recommend them. Service was quick and affordable. Thank you iPhone Doctor!
This repair clerk was very knowledgeable about phones and assisted me with fixing my phone..thank god and he let me know i needed a new battery and that was why my screen was separating overall helpful thanks for the new screen!
My experience with MiPhone Doctor was great. I made an appointment, came in, and in less than 30 minutes I was back on the road. Did I mention the price was way cheaper than I expected. I will return here if needed.
Jesus was very helpful in fixing my iphone 5 battery issue. Quick and awesome service. Do recommend this place with 5* rating
Alex put up with my late appointment request and provided me with excellent customer service. He even got the glass replaced in less than 20 muinutes. Thank you
IPhone screen replacement was fast and the screen looks and works great, but Touch ID no longer works.
MiPhone dr. of Austin is the best place to get the ip[hone or other Smart phone to be fixed. It has excellent technical as well as customer service. I was personally impressed with the half hour service.
It took 20 minutes to fix my iPhone 5 screen and its working great now!! Best price I could find as well!
Awesome job! Had me fixed up in less than half hour. Definitely recommend!