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All Digital Computers & Wireless
13785 Research Blvd #125, Austin, TX 78750, United States
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All Digital Computers & Wireless

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Ma
Review №1

Clara is so well information and make go smooth well with STAP and got my iPad in couple weeks. She always response and recommend that fit my interests. I will recommend her to my friends.

As
Review №2

The service we received from Clara Kung at All Digital was EXCELLENT!!! We had Direct TV for 20+ years. After our roof was replaced Direct TV refused to go onto our second story roof to install an updated satellite dish. Clara went above and beyond to find an installer that would go onto the roof. She called at least 10 installers before she found Dave Rusch with Cellnet to do the job. Dave also did a terrific job. Clara actually gave 10☆ service when she delivered the equipment to our home to save Dave travel time. We have never had anyone give us this degree of service. Thanks Clara. We will recommend All Digital to anyone who needs Dish TV. Brenda and Drexel Harrison.

An
Review №3

They helped me so much with ordering my son iPad and accessories with a STAP voucher. So helpful and it was so easy since everything was done online .

Ch
Review №4

I was recommended by my friend to find STAP available in Austin. There I found the website and looked great deal. Got it within a week. Thank you, Clara.

Ne
Review №5

Clara is great! She helped me to get the tabled ant made the process so easy and quickl!

Pe
Review №6

What a joy it has been working with Clare on our STAP grant voucher - Clare is just AMAZING! I have not seen customer service like that in 20 years! What a pro – she is so professional and efficient and goes way “above and beyond” in her customer service! I had called 5 other companies to get the product I needed that would accommodate my nonverbal autistic grandson’s needs for a Proloquo2Go app to help him communicate. Not only were the other companies not able to get an iPhone for this app, but they were not even interested in helping me find another vendor that could!Clare is quite a jewel and knows exactly what to do - she accomplished everything in just a few hours! She also followed up so professionally!Peggy Lane

Le
Review №7

I needed a STAP device, reached out to a whole list of vendors, and Clare responded quickly. She walked me through the process, took care of all the details, and was very communicative every step of the way. Higher recommend.

Re
Review №8

I cant say enough about how amazing Clara is. She is polite, considerate, efficient, and professional. After 6 months of the run around from other companies, Clara took care of everything in one day. Companies need more people like her. Highly recommend!

Re
Review №9

I don’t know how Clara accomplishes it, but it seems like she addresses each customer’s need/ situation like it is the only one she has and makes it her top priority.One phone call to Clara was all it took for her to start making things happen for us. We received the device we needed in just a short time and she was a tremendous support.She offers customer service the way it should be. We highly recommend her!

Wi
Review №10

My name is Deborah Dirden. I would like to say that I love the help I received from Clara Kung in order to use my STAP grant voucher. She was amazing! She was able to explain the whole process in order for me to complete everything in a timely manner. She even gave me information about the different devices so that I could make the best choice for me. I would definitely recommend this business and Clara Kung to anyone needing help with their STAP grant vocher, or electronics in general!

Do
Review №11

Clara was fabulous, caring, personal, efficient and provided excellent customer service for me. She was so refreshing to work with and assisted me with my voucher, paperwork, my IPAD, and related equipment. I am so pleased with her knowledge, responsiveness and attitude. I recommend her and the company, five stars all the way. She went above and beyond and I really appreciate such fine customer service from her.

To
Review №12

Clara was great to work with, she answered all my questions and was patient. She made my purchase and state hearing voucher redemption easy and painless. Highly recommended

Re
Review №13

Clara was amazing and so helpful! She was always quick to respond to my questions and the process of obtaining a Speech Generating Device for my client was so quick. HIGHLY RECOMMMEND.

A.
Review №14

Clara was a joy to work with. She was efficient, kept me updated with the progress and was clear in how the process works. I will definitely be using Clara again for my STAP needs.

Hu
Review №15

Excellent and quick service. Very polite customer service. Walked me through everything in simple steps.

Sh
Review №16

Clara was awesome! She worked with me on layaway plan, and was able to get me the latest product, at the lowest possible price! She followed up with me and was great! I will definitely purchase my technology needs fromhere in the future.

Cl
Review №17

Clara was very helpful and proficient. She has helped me to get iPad Pro thru STAP voucher during the freezing storm. The service was fast and smooth. Thank you Clara!

Ed
Review №18

Clara is the greatest person I have ever dealt with, purchased 2 iphones pro max the first time with STAP vouchers. She is extremely fast, and smooth transactions! I will return again due to her professionalism and sincere. Thank you Clara!

Jo
Review №19

Clara did exceptional work taking care of all aspects of our order quickly and efficiently.

La
Review №20

I had no idea where to start once I received a STAP voucher, so I’m very thankful Clara was there to guide me. She kept in frequent communication and made sure the process was as easy and efficient as possible. I received the device quickly with no hiccups.

Di
Review №21

Fast and friendly service. Clara explained everything she needed from me, looked up the model ipad I wanted and placed the order. She notified me day before when my order would arrive. Fast and smooth transaction.

Ri
Review №22

Clara helped out so much with getting a new iPad with my STAP voucher. She kept in touch and updated me all the time. Will definitely use them again in 5 years

In
Review №23

Claras the best! fast, friendly, so helpful she got me exactly what I wanted ...thank you!!

B
Review №24

Clara was such a big help to us in getting the best deal for our internet, TV, and phone land line! She was prompt, courteous, and professional in every possible way. She immediately answered all of our questions and never left us hanging at any point in our purchasing process--in fact, we have never had a better experience while setting up these kinds of services because she handled all the details with such efficiency! We look forward to many years as Claras customers.

Am
Review №25

From the initial contact and receiving the actual equipment (completion of the services), this company with Clara went above and beyond for my needs. Thank you!

Ka
Review №26

I called many companies regarding STAP products and services. This Company was the only one that knew the products well and explained thoroughly how the program works. I would very much recommend this company over all the others handling STAP products. She has been doing this for over 20 years and will get u the best products for your money and takes the time to explain everything

Ro
Review №27

Prompt and courteous service!

Te
Review №28

Im very pleased to work with Clara at All Digital Computers and Wireless. Clara made everything done as smooth as possible in assisting my clients. Thank you, Clara for all youve done. Youre awesome. :)

An
Review №29

Clara was very helpful with getting what we needed for a special needs family member. We appreciate the quick communication and timeliness.

Br
Review №30

Clara Kung and All Digital Computers & Wireless are absolutely, hands-down the best company to work with. We now know why we found one excellent review after another on this company. Clara helped us to find the best services for our TV, internet, and phone. When she said she would do something, she did it, and there was never any hesitancy on answering all of our questions. And Estaban, the gentleman who came to install our satellite dish for All Digital, was also top-notch. These people are wonderful and honest and my husband and I highly recommend their services--when you find a truly reliable company these days, you stay with them!!

Ch
Review №31

Very pleased with the customer service!!

Ca
Review №32

Clara was extremely professional and knowledgeable! We have been a customer of hers for years. They were very prompt and her follow up is great! I highly recommend them.

A
Review №33

I received friendly, efficient service.. I highly recommend this business.received my product quickly. Thank you.

Ro
Review №34

Excellent and faster service ever I have received! 👍🏼👌🏼

Da
Review №35

Repaired my computer promptly and gave me a good explanation of the process

Ja
Review №36

I intersected with Clara (All Digital) based on some Q/A text in the Deer Creek Ranch Next Door neighborhood social network. I was looking to cut some cost out of my phone/cable/internet utilities. Clara gave me a very quick, clear and detailed analysis of what was possible by changing providers. I decided to go forward and the changes were all accomplished with careful planning to sequence and minimize outages. The whole process worked out well, I have better or equal functionality, Im saving money and happy with the change. I also have a new friend in Clara who Id call again if I needed any assistance with my digital services.

Ro
Review №37

They have really saved me a lot of money over the years. Fast and efficient. Well worth the cost.

Ru
Review №38

All Digital has been a great Company to work with. Clara works hard to make sure her clients are happy and we keep in touch on a regular basis. We are very happy with our service. She also lets me know if there is ever a better deal out there for my specific needs.

Ba
Review №39

Wonderful service quick and alot of good inf0

Jo
Review №40

Clara had made things easier done and answers satisfied my concerns. I was able to receive an item I ordered sooner than I expected after talking with other businesses which would had taken much longer. Thank you, Clara.

Ha
Review №41

CLARA us a rock star

mi
Review №42

Awesome service, great follow up and dedicated to their clients. Weve used All Digital for both DirecTV and now Dish. Both times when we experienced problems with the satellite box Clara has offered to loan us her own satellite box until a new one could be shipped. We would never take her up on it but the fact that shes offered to send her own repair technicians out and to lend us her satellite box says everything about her customer service. Keep up the great work All Digital!

Ma
Review №43

The staff worked very hard to find me a device I could get with my STAPvoucher. They were very eager to help me with my selection, and provided very quick service.

Ma
Review №44

I came to the shop to get canned air whilst doing some computer cleaning late last year. The owner Stephen was extremely gracious, engaged my disabled son in conversation, and didnt waste my time. He even called later to check if our efforts had been successful. We thought it grand customer service... even talked about it at home after as a good experience. Ill go back.

Ma
Review №45

Clara was amazing from the services she recommended to her ensuring everything was installed and running. Thanks to her, I will save over $150 a month! I HIGHLY recommend her!

To
Review №46

Fast service, friendly staff, I highly recommend them.

Er
Review №47

Both Stephen and Clara are very nice and knowledgeable about the products and services they sell and are very appreciative of their customers. Good family owned business, definitely recommend checking out All Digital if you need dish service or computer repair especially.

Ma
Review №48

Great service and fast delivery.

Do
Review №49

In this day of human beings not answering the phone - Clara not only does but also quickly responds with answers and solutions. She saved us 75.00 a month on our combined internet and TV service - her TV tech Mario (a true professional and gentleman) came out and installed everything the next day - the internet installation was only 2 days later - I highly recommend her and her company - give her a call.

St
Review №50

Fantastic job...and it all starts with Clara, the face and voice of All Digital. I hosed my mother-in-laws DirecTv setup and had to fix it pronto. Called All Digital at 2:30 pm on a Monday. At 4pm Tuesday, a repair guy was on the roof, diagnosing and fixing the problem. Clara does a great job communicating via text, phone or email and explains everything precisely and with an enthusiasm that is nice to encounter. For any satellite dish-related issues, this business is at the top of my list now.

Ni
Review №51

Wonderful experience with everyone at All Digital!! Clara is always willing to help and find solutions! Love working with them!

Ge
Review №52

We have used All Digital for at least a decade. They are our choice for working out the best solutions for all our Internet and IP providers for all TV viewing. They look for the best deal across providers like Dish, DirecTV, Time Warner, and others. They are always available for any maintenance issues or working out some sort of issues.

Su
Review №53

We have been a long standing repeat customers and love their service. Highly recommend you to support this local business

Mi
Review №54

All Digital handled my sale and and after sale questions very professionally. Would highly recommend.

C
Review №55

Clara is knowledgeable, professional, and delivered the product quickly. Easy to work with and eager to help clients find the best product.

An
Review №56

I needed someone with integrity and knowledge to irretrievably wipe out all data on my old laptop’s hard drive, remove and hand me the hard drive, and recycle what was left of the laptop. Clara Kung at All Digital Computer & Wireless accepted the computer, chatted with me sociably, and called me a few days later when the work was finished. She also wrote on the receipt exactly what service the tech had performed, certifying the work in her own written voice to put my mind at ease. She told me of the several services offered by All Digital Computer & Wireless, some of which are Direct TV, home security monitoring, computer repair, and CPA services as well. Because of my positive experience with Clay, Byron, and Clara, I look forward to returning to them and suggest you check them out too.

Da
Review №57

We agreed to one price for services rendered. When I went to pick up the computer, I was hit with additional charges. The shop owner said I had a misunderstanding of the original agreement, but I strongly disagree.I paid the money they charged and informed them Id never do business with them again. I also informed them theyd be getting an honest Google review from me.If you do business with them, get the estimate in writing.

Ja
Review №58

I was given thorough information over the phone before I visited in person, and I fully intend to pursue doing bringing my business in other areas of my interest.

Al
Review №59

Clara did a great job comparing options for us and taking care of everything.

Be
Review №60

Clara and All Digital have met and exceeded all my expectations. Whether saving me money on my monthly statement or doing a full install, they get the job done right and on time.

Mi
Review №61

We have purchased used computers from All Digital Computers and Wireless on more than one occasion and regularly have them work on our computers. They also are our agent in finding the best deals for cable, phone and wi-fi service. When we experience any problems, particularly with our canle service, they work tirelessly until the problem is resolved. Excellent service all the time.

Ma
Review №62

Dont go see the man named Stephen K. Hes RUDE to a customer with a disability and told me to go to different stores to get an iPad, which I need to communicate with people and for my job. He kept changing prices and never told me the actual cost. First, he said, Oh, you brought all the sunshine. But now, He brought me all the storm. Very disappointed in how he treated the customer.:-(

Gr
Review №63

Clara helped me pick out a suitable two 2 way texting device for use with hearing loss. Very friendly and knowledgeable.

Je
Review №64

I recently moved in north Austin and I wanted to try another TV provider than Spectrum (Time Warner). I was tired of paying a high bill every month. I also LOATHE customer service from the big providers. In looking up options, I came across a review of All Digital. I decided to call and see what they had to offer.Clara was great from the very start! She explained the options and I decided to give DISH TV a try. Ive been SO very pleased with the service—with DISH and with Clara! She was very helpful in solving some of the small hiccups involved in setting up new service. And for TV, Ive found DISH to be AWESOME!!! I started with very reasonable introductory rate, and Ive enjoyed the movie channels so much that Im keeping them even after the intro rate period.The knock youll hear about a satellite TV service is that it can drop out in bad weather. That is true, but its only happened to me twice in 5 months. And when it does happen, the Hopper DVR suggests that you watch something recorded. Both times, I easily switched to previously recorded movies. No problem at all. And speaking of recording, the DISH service makes that easy. A single click for anything you want to record.Another great thing is that DISH has eliminated multiple remotes and has never become unprogrammed. Just press two buttons on one remote—one for TV power and one for DVR power. Everything else is VERY easy to understand and use.Obviously, Im a fan.

Ea
Review №65

I had a voucher through the State of Texas STAP program and wanted to apply it to an iPad Pro. I never found a vendor in the Houston area that dealt with Apple products and STAP. Luckily, I found Clara in Austin, and in less than a week, my new 2nd generation iPad Pro was ready for pickup. Thank you Clara.

Mi
Review №66

Owner of the store does not make costumers feel welcome... sometimes can trick computer illiterate folks into thinking the cost of service is cheap and reasonable.

Ro
Review №67

Carla and her team know what they are doing with your computer. They are better than Geek Squad.

Lo
Review №68

Great for arranging internet, cable, and telephone services outside the city limits.

Su
Review №69

Slightly pricey.. but good service

Em
Review №70

Clara was very helpful with a tedious process and always checked in and followed up.

Ja
Review №71

Easy to work with and very helpfull

Er
Review №72

Clara is great and very helpful.

Ch
Review №73

Helpful, fast service!

Lu
Review №74

Clara helped me throughout the process to get the tablet for my son, she was so kind 😊

St
Review №75

FIELD

Information
3 Photos
75 Comments
4.8 Rating
  • Address:13785 Research Blvd #125, Austin, TX 78750, United States
  • Site:http://alldigital-usa.com/
  • Phone:+1 512-258-8858
Categories
  • Computer repair service
  • Satellite communication service
  • Internet service provider
  • Security system supplier
  • Telephone company
Working hours
  • Monday:10am–5pm
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:10am–5pm
Highlights
  • Women-led:Yes
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