Johnny was awesome. He squeezed us into his schedule the day after we called. All services were prompt and every service professional that visited our home was knowledgeable and respectful. Sharrod and Darrell performed demo work on a Saturday and did an excellent job!
A friend of mine used the service first and he told me how impressed he was with the professionalism and friendliness of the Team Members and how they worked with the insurance to avoid me paying high costs. I called them out and they came out within the hour. The two techs from Quick Dry were amazing, explained the entire process to me from start to finish and they were able to start work the same day. My bathroom was dry and clean again in no time and my Insurance covered the costs. Use these guys for a speedy, efficient and thorough service, you will not be disappointed!
Never answer the phone. Came removed our ceiling and some carpet. Charged our insurance $3500. There is NO WAY it cost $3500 to remove 8x8 sqft of ceiling and 8x8 sqft of carpet. Didnt even remove all the mold they were suppose to. I had to climb up in the attic and remove molded plywood myself. Never finished the job as they wanted us to pay 40% up front of the repair estimate that they NEVER completed. They are a scam for sure.
Justin the account rep is really professional and communicative. Unfortunately, the mold remediation process did not end successfully but Justin continues to handle the situation extremely well and is happy to do whatever we need to make it right. In the end, thats all we can really ask for as mistakes happen.
Can’t go wrong with quick dry! Highly recommend them
Called Quick Dry after a minor house flood. Talked to Nick on the phone and he walked me through the process. Eli, came out for the inspection and was both helpful and professional. Would Highly recommend them!
Hired them to clean 2 bedroom carpets to prepare for the new owners when I sold my home. Easy to book, affordable, and they did a great job!
I had no idea who to call when a busted water main flooded my ground floor. A friend referred me to Quick Dry Restoration and they handled all of my needs in record time. Johnny Coley and his team are amazing professionals who set a high bar in this industry. They even spotted a mold issue in my walls before it progressed too far. They are titans among mortals and I will recommend them to everyone I can. Thanks, Johnny and Quick Dry Restoration!
If youre looking for someone to curse at you on the phone, this is the place to go!Long story short: I got an oriental rug cleaned a little over three weeks ago. It clearly wasnt clean, so much so that the worker, Troy (nice guy though) recommended other, specialty places to get it done. However, he still asked me to pay. So, since I never had a service like this done, I went ahead and paidFast forward to a couple days ago. After speaking to other companies and actually getting my rug cleaned, they informed me I could get a refund if I was not satisfied. So I called just to see if Nic and his company would refund me. I didnt know if I could or couldnt. Had he just said no, I would have understood. Instead of saying no, Nic yelled at me to the point where I had to hang up.After I hung up, Nic (the owner) began to text me. Now, this is borderline harassment. I explained that I didnt ask at the time because Im a small, young girl and some grown stranger was in my apartment. Not that Troy looked dangerous, he didnt, I just have to look out for myself. Nic thought I was say I deserved a refund because Im 19 and didnt know better. When, in reality, I was trying to get him to understand it would not have been wise for me to refuse payment at the time.Because Nic was rude, I decided to contact google instead. To work with google, I needed an invoice. I called Nic to get an invoice and he said go (bleep) yourselfI personally do not care that much about a refund. I honestly just called to simply see if it was an option. If this guy gets so angry when you ask for one, then he probably desperately needs your business. Based on other reviews, if you have regular carpet floors, this is probably a good service for an okay price.Troy was great, Nic is quite rude and cant understand basic concepts. So, try your best to get any other worker. I hope this review was helpful.
Definitely always able to rely on these guys, they did the flooring in my new condo, and I was more than satisfied. The crew was helpful, tidy, and made sure that everything was taken care of in a timely manner. Johnny especially was a joy to have around. I would 10/10 recommend these guys to anybody local.
The turnaround time of our appointment was within a week of my initial call. The two guys that came over were super friendly and fast and offered super helpful cleaning/maintenance advice. They were in and out within an hour and did great work. Highly recommend!
These guys were a life saver! Had some water damage from a leak and needed a hand restoring some furniture. Johnny Coley and has crew did a bang up job. Great work guys, thanks again! Would highly recommend Quick Dry Restoration to anyone.
Extremly honest company with great customer service.
Efficient, professional and helpful. Justin was all of these. He worked quickly but thoroughly, and even did some patio cushions I requested at last minute. I do recommend him.
Highly recommend this company. Very professional and courteous! Johnny was very knowledgeable and respectful! Work was done in a timely manner and to 100% satisfaction.
Fast response on the weekend. The staff is very friendly, I went from a bad mood to a its all gonna be okay mood because of the way they treated me and how quickly they schedule the service. I went home to work peacefully and came back to a nothing happen here. HIGHLY RECOMMENDED!!
Jonathan Coley and crew were definitely worth the call. The demo for my house was done professionally and kept dust free. A1 quality. Cant lose if you hire them!
Troy was a pleasure! He called ahead to notify me he was on his way, was extremely professional and did a wonderful job on my (horribly stained) carpet. I couldnt believe how quickly the job was done and how quickly my carpet dried. He took extra care on problem areas and explained everything he was doing. I highly recommend these folks.
Great service, great team. Johnny was a huge help and answered any questions I had thoroughly. I felt confident in my investment on my home after working with him and the rest of the team.
Johnny and his crew helped save my hardwood floors. They were polite and punctual. They were there for us in our time of need. I will be recommending to friends and family
David arrived with a smile on his face and a positive attitude and got right to work. He helped to move some of the smaller furniture and treated the carpet as appropriate and per our discussion. I think I have not cleaned my carpets often enough over the years and there are some areas that are simply stained beyond repair. However they do look much better than they did before and everything smells nice and fresh. A couple of things to note: the carpets are still ever-so-slightly damp in some areas after several hours so the dry in one hour is not exactly accurate. Additionally you should be prepared to do the vacuuming yourself once the carpets are dry because that is not part of the service. The carpet is cleaned but the machine they use doesnt pick up anything. It uses FAR less water (maybe 2 gal total?) and child- and pet-friendly cleaners/deodorizer, which I love. During the cleaning, everything smelled slightly of peppermint. :) I would definitely recommend this service, and David.
We bought a couch (100% polyester) from Facebook Marketplace. After it arrived we realized it was COVERED in white cat hair. Quick Dry Restoration came out the next morning, cleaned the couch to leave it smelling great and dander and hair free! My toddler and I love snuggling on this couch now thanks to the friendly tech that came by our house. So grateful for him and the whole QDR crew!
I was very satisfied with my service and will definitely use quick dry restoration again! Johnny Coley was on time, friendly,professional, and was in and out with no issues. Would highly recommend him and Quick Dry Restorations to friends and family.
I would gladly refer these guys to my friends and family! Their service was impeccable. Any question I had about their product, service type, and how to maintain my carpets they were happy to answer. I really appreciated how thoughtful they were in my home. Overall I felt very well taken care of! Thanks you guys!
Our Service Tech was fantastic! On time, professional and courteous. He explained what he was doing and recommended things that he could help with and how!
I was very satisfied with my service and will definitely use quick dry restoration again! Justin was on time, friendly,professional, and was in and out with no issues. Thanks to him the carpets in the house look brand new again!
Love their services and customer service was excellent. They added a special package due to my allergies and discounted it for me without me even asking. The technician was very friendly, prompt, and did a great job! I am very pleased with the service!
Justin and Jordan responded to a same day emergency. They were very professional, did an excellent job, and went above and beyond the original request. I will be using them again.
I was very satisfied with my service and will definitely use quick dry restoration again! Johnny was friendly and professional. Thanks to him the carpets looks brand new again!
I am a Realtor and I had a property that badly needed carpets cleaned after a tenant move out and CHRIS at Quick dry took my call on the first ring and scheduled the cleaning the very next morning. They did a fantastic job. Thank you Quick Dry. I will be using your services again !
Awesome service, gave a courtesy call 15 prior to arriving. Showed up at agreed time promptly. Very courteous, professional and polite. Did an amazing job on deotorizing a area rug that had been treated as a litter box. House and rug smell great!! Couldn’t be happier with the work preformed. I’m a definite repeat customer.
I’m incredibly happy with the fast, professional service of Justin @ Quick Dry. Online scheduling was easy and he cleaned my pet-stained carpet on New Year’s Day! The carpet looks great - thanks Quick Dry and team!!
I am so happy with the service of Quick Dry Carpet cleaning! They are very professional, friendly, arrived on time. The carpet looks so clean and fresh, nobody would believe there was puppy urine smell and stains. Price is just right. I would definitely recommend them.
Very satisfied with the work doneThe person was very knowledgeable and polite! Definitely will use again!
Justin was very helpful and had great knowledge about cleaning carpets. He was honest and I will have him come out again in a year to clean again - highly recommend
Brandon was so professional and helpful. He even helped me move my furniture and did such a great job! My carpet looks like new and smells nice and fresh. Definitely going to recommend Quick Dry to my family and friends.
Justin was extremely professional, knowledgable and courteous. Got the job done faster than I was quoted and made a suggestion to scotchgard my rug for future pet stains. I would most definitely use Quick Dry Restoration in the future and highly recommend them!
Justin did an Amazing job cleaning my carpets & educating me on the products 👌🏼 He even helped me move my furniture & gave me his honest opinion to get a better deal since I had Pet Stains 👏🏼 Highly recommended & will def use their service in the future
I am very pleased with the services I was provided from Quick Dry. I had a very dirty sectional sofa that looks brand new after being cleaned. Thank you Sal! Very quick and scheduling was easy and they e-mailed me a confirmation immediately of my appointment. Great company!
Troy was awesome! Friendly, punctual and very thorough his work and explanation of treatments. Highly recommend!
I am very pleased with the service and work I received from Quick Dry. The first treatment didnt quite get the odor and stains out of my carpet, but they gladly came back out and that did the trick! As someone on a budget, it is slightly pricey, but after trying to rid the stains and odors with other companies and myself, I would have to say that it was totally worth it. Totally nice guys and very customer oriented.
Quick dry is changing the game in the marketplace when it comes to having your carpets clean, fresh, and spotless just like you like it. My experience with them has always been great. They hire only true professionals and make sure that you are satisfied before they leave the job you asked them to do. I highly recommend giving these guys a try.
The team was great at communicating, did a fantastic job, and they were super reliable. Justin took fantastic care of our house!
Easy to schedule. Troy listened to what I wanted(aka clear up the puppy pee smell). Was honest about how long it will last and gave suggestions. Will use them again (until I get this carpet out!!)
Today I had Quick Dry Carpet Cleaning make my carpet looks so great! It almost looks like it did when I bought my Condo six years ago! Thank you so much David, for doing such an excellent job and being so professional and nice too. Much appreciate the service. Highly recommended!!!RRR
Prompt service. They removed stains I didn’t think could be removed from my carpet. I’d highly recommend their service.
We had scheduled a carpet cleaning service for the first time and feel extremely dissatisfied with the service.Here is why:1. Punctuality: the person who came arrived late. The appointment was scheduled for 3 PM and they arrived past 3:30 PM. This is not a concern by itself however, other points would clear why it felt wrong2. ValueWe were given a quote of 150$ when scheduling the appointment and the person who came changed the quote to about 195$. This felt like a rip off on the pockets as there was so less space to clean given the space occupied by furniture which they refused to move and clean.3. QualityWhen feeling surprised with the high quoted price and still agreeing to do the service,Here comes the service part,The overall quality of the service was very poor. There was trash and dirt in the corners of the room and place dint actually feel clean.On top of this, they were done in even less than 30 minutes for a 2 bedroom and a hall appartment( 1160 sqft approx) carpet cleaning. After finishing, they dint even ask for a feedback and check if everything looked okay and left even before I could review and see if everything looked fine.We are extremely dissatisfied with the service and would never recommend this to anyone.
Super fast reply. My carpets were clean the next day. Nix was very polite and friendly and he got my carpet looking brand new. I will definitely use these guys again.
I had a large red stain from Crystal Light and vomit on my carpet. Justin was able to get it all out and you cant even tell there was a horrible nightmare that used to be there. Thanks again Justin!
If you are in need of carpet cleaners, give quick dry a call. These guys are the real deal. Courteous, good customer follow through and they genuinely care. After a False start, David’s perseverance came through and we found an appointment that worked.Though they have online appointment booking, their schedules can be full, and Austin traffic can be maddening so best to speak with them on the phone.Troy was my service provider and did a great job with my wool Berber.3 rooms done in under an hr. No smells or weird feel afterwards.
Fantastic experience. The owner Nic even came out late to help complete a job and the result was excellent. I highly recommend these guys!
I just used Quick Dry Carpet cleaners for the first time and they are fantastic! David was very professional and extremely nice to my dog as well. He did a great job and I will definitely be using them again in the future!
Very accommodating. Had to reschedule a couple of times because of weather. Very understanding and did it gladly. David called before arriving, did a great job and worked on a problem spot, went the extra mile. Would recommend to anyone!!
We used Quick Dry Steam Cleaning and Nick B was Awesome! Their steam cleaner really picked up all the stains and dog hair! We were not a fan of the quick dry under 1 hr system, does not pick up small debris or dog hair. But they came out at no cost to Steam clean and make sure we were happy. The carpets look brand new now!
Quick Dry did an awesome job for the furniture in ourMuseum.Right from the start he answered all my questions andthe concerns for this delicate fabric were soon gone.The service was prompt and the results were great.I know who to call next time,Great job Nic!
My area rug came out great! As good as new. when youre in my business, sometimes you have pressing needs and odd requests. I can count on these people to partner with me in getting the project completed on-time.The friendly demeanor of staff, and the willingness to accommodate, are rare in todays service industry...
Great service, quick and reliable. Pleasant staff too; Johnny C and the crew were helpful and friendly. A+
Guys came out and did an amazing job. Took out spots I didnt believe would come out. Very knowledgeable of their craft.Customer service was amazing from the moment they picked up the phone to take my appointment to the moment they left. Definitely will use them again..
The service was amazing and the price was fair. We had a pet accident in our house and they managed to do same day service. I would recommend for sure.
This was the best floor cleaning company we have come across. Polite, knowledgeable and reasonably priced. They take pride in their work. Recommend highly.
My washer machine hose cracked at 1:30am and flooded the whole down stairs, so I called quick dry restoration. nic and johnny were here by 2:17am and quickly got rid of all the water and had it set up to dry!! it only took three days to dry. I dont know what I would have done without them!!! thanks guys!!!☆☆☆☆☆
Polite and they work quickly. Even though there was a mix up with my address and I had to call several times to get it sorted out. The carpet looks great.
As always another great experience. We love Quick Dry and highly recommend them to anyone.
We recommend this company highly. Very good service and they care about this work. Did and excellent job on our carpets with tough stains and it was on while carpeting and looks great and stains are not there anymore. Well worth having this company do your work for cleaning carpets and they do other work as well and it was a pleasure dealing with them.
This was my first experience getting my carpet cleaned and it was great. There were some areas that l expected not to go back to its original color, but he made them look so much better! David came in with such great energy that even my anxious cat loved him!! His machine to clean stairs was broken, but he cleaned them manually. Talk about above and beyond!l definitely recommend Quick Dry and the pet friendly technician David.
Loved their work. 10 years since the last cleaning and I was in need of the heavy duty deep clean. A bit more, but worth it. Carpet only looks 5 years old instead of 45.
Johnathan coley and his crew were fast and professional 10/10 would call again! Great job guys!
We just recently had David come in to our office to clean our carpets. These carpets had some tough stains including, but not limited to, beer, coffee, dirt and other various things. My boss had previously attempted to clean these stains on his own but to no prevail. Not only was David very nice and friendly, but he got the job done! Great service and great company. Will definitely use again.
Omg you guys saved me!! Had in laws coming into town and was freaking out. Thank you and We will definitely be using QuickDry again!! Awesome customer service, courtesy call before he showed up and Johnny Coley was very professional and patient. 5 stars for you guys and I will gladly send family and friends your way!
Saul did an amazing job. He explained the cleaning process and how it works. He was here on time and was so friendly. True professional. I will definitely be using Quick Dry again!
These guys are very professional..... if somethings not right, they are more than happy to do whatever it takes to fix it. They have been on time for their appointments with us, always confirming and letting us know when they are on their way. Their prices are most reasonable. We will use them any time we need upholstery, carpets, or mattresses cleaned.
Great staff full of hard workers. Johnny and team do a wonderful job in a timely manner.
Johnny C. and his crew were great! Thanks for the friendly attitude while you got me taken care, appreciated!!!
Nic Cornwell and his crew promised a quality product in our home remodel after our beautiful hone flooded. He had constantly pushed back the finish date and also has changed the payment rates due to (issues that are/were unforeseen) his Manager Tim has been unbelievably disrespectful to my wife and I. I would not recommend this company to my worst enemy. Our house should be finished in the next month they say but there are already parts of the house that are deteriorating. There are cracks in our walls and leaking valves underneath my sink. With every issue we have a new issue we are told by Tim and Nic that these are issues that can repaired at an additional cost bc it is never their fault. I plan to go to the BBB. Do not give this company your money. This has been the most unpleasant few months of our lives. If I could give negative stars I would rate this company a negative 10.
Thanks Johnny for the quick and professional work coming to my office and getting my carpet looking brand new !
I was in a pinch to get carpets cleaned quickly and I called Quick Dry on a Friday afternoon and they were able to get my carpets cleaned on Saturday. They arrived on-time and did an excellent job. I will use them again.
Justin was wonderful and did a super job. Would recommend this company to anyone.
The gentleman who cleaned our carpets was a complete professional. I priced them against many other companies and they were the best. would definitely use them again...Great carpet cleaning service !!!
I highly recommend this business for your carpet needs. They were very pleasant on the phone, easy to schedule an appointment with, and arrived on time. Dave, the tech that was on site at my appt today, was very professional, very nice, and greatly informative on the process and what was needed for the pet stains I had removed. The process was quick, painless, pleasant, and all over very easy to deal with. I appreciate Quick Drys help with this, and fully intend to use them again for any future carpet cleaning needs I may have.
They did a very good job, all the workers were very well mannered and Johnny was excellent
These guys showed up quick, technician Johnny did a great job, saved my hardwood floors!
Best carpet cleaning company Ive used. They are reliable and professional. My carpets looked as though they were brand new when craig had finished them. I would recommend quick dry to anyone looking for a good carpet cleaning company.
Great experience and customer service ! Johnny C was super helpful and polite . Definitely would recommend
Had a watar pipe blow, Johnny was amazing and so helpfull, also helped us get the best deal from our insurance company. Thanks Johnny!!
Fantastic work. My Pottery Barn rug looks brand new!!!! Thanks so much. I highly recommend Quick Dry
Needed it, loved it, gotta have it. Johnny C gave it. Great service.
My house looks so good thank you Matt Dave and Derek at Quickdry restoration!!!
The worst carpet cleaning service I had ever used. I could have gone to HEB and used their equipment. Of course, wanted me to add another chemical to the service plan. Spent only 15-20 min. Rushed the entire time. Placed his equipment in the vehicle and asked how he did. Of course, I felt guilty to tell him the truth but my husband was very vocal about. Nick left a bad taste in my mouth about his company. He even argued and sent texts message to my phone. Very unprofessional Nick. Good luck with your company because this was by far a waste of money.
Nick was so awesome! I called him on a Friday morning because our dog had an accident in the house (both 1 $ 2). He was able to fit us in, and fix our carpet that day! He was kind, professional, and reasonably priced! We will continue to use Quick Dry Carpet Cleaning as long as were in Austin!
Nick B. Had great communication throughout the day and friendly service when he arrived. Was very thorough with his work.
It was amazing experience! My carpets went from disgusting to super satisfying cleanliness! Like I was blown away by the comparison from before and after. Highly recommended
I would highly recommend quick dry carpet cleaning to anyone who wants a through cleaning of anything that needs it.craig came by, assessed the size of the areas to be cleaned, gave me a reasonable quote and put his heart and soul into ensuring the best possible outcome. A perfectly clean carpet and sofa.Thank you,quick dry carpet cleaners.
Technician arrived promptly when scheduled and did a great job cleaning the carpets.
Excellent service! They made a twenty year old carpet look like new in under an hour! Would recommend them without hesitation !!
I had my stairs and carpets cleaned. It was a pleasant surprise to come home and find the technician had removed a large amount of candle was that had been melted into my white carpet for years!! Thanks for going above and beyond Quick Dry Carpet Cleaning!!
First off, let me just say that these guys know how to get a job done. My house had severe water damage after a pipe burst at 3:00am — (if you’ve ever seen Jumanji and can recall the scene where the monsoon annihilates the interior of the house, then you’ve seen exactly what my house looked like in terms of damage).Thanks to Austin and the guys at Quick Dry Restoration, my house now looks like an editorial spread in Architectural Digest. What impressed me the most was the insanely fast response time. I honestly couldn’t believe how quickly and efficiently they arrived and got the job done. They left the house looking better than it did pre-flood, and I couldn’t be happier.In a situation where every second counts, and minutes can mean the difference between hundreds or thousands of dollars of damage, having guys like these on call is imperative.Their knowledge and experience saved me a ton, and their skillset saved my kitchen floor. And though I hope something like this doesn’t happen ever again, I can rest easier knowing that I can call QDR if it does. Thanks Austin!
Excellent service. Our technician, David, was friendly and thorough and did a great job removing stains and cleaning and freshening our carpets. Highly recommend!!
I used Quick Dry cleaning for the first time Saturday. I actually was searching thru Craigslist and then found them, then went to Yelp to view other reviews before I went with them. Sam did an awesome job with my carpets. I hadnt had them cleaned in about 6 or 7 years, literally. The pet odor and stains are all gone and Sam has a great attitude where it comes to customer service. Hell take good care of you and I highly recommend him!
David was very sweet and did a great job. He explained everything very thoroughly to me! Would definitely recommend!