I should have read the reviews beforehand. They had my rug for 2 months, which I was fine with. But it was returned dirty. Likely not cleaned or even looked at. There was dog food and a big dog whisker inside of it when I unrolled it. It honestly looks even dirtier than it was when I sent it off. A total waste of $150. Vacuumed the rug just to see truly how dirty it was - the canister was completely empty before.
Scheduled a cleaning to get my sectional cleaned, & the soonest was almost two weeks out at 10am. No problem! Took morning off of work to be there, day before they change it to 2-4pm. No problem I guess I will wait because I need this cleaning. They don’t show up until 6:30pm after calling countless times to ask for an ETA with a “we will call back to let you know” & not getting call backs. The gentleman walks in, takes pictures of fabric, then leaves quick & comes in & say they don’t clean this type of fabric even though it is stated online that they do. VERY UPSET at how I took a whole day off of work to wait around for them to show up (when I could have go in & worked a full day or even gotten errands done ) & then for them to say they can’t clean. Timing and effort was terrible, and this all could have been avoided if they simply asked what fabric my sectional is before even booking this appointment!!!!
I dont think my couches looked any different than it did before they were cleaned. No response from company when I reached out. Would not recommend.UPDATE: Kiwi reached out to me, apologized for the delay, and I have a second cleaning scheduled for next week. Will update this review again thereafter.SECOND UPDATE: I have revised my review based on the follow up from Kiwi, including the second cleaning. My couches looked significantly better after this cleaning. Would have given five stars had this been the case after the first cleaning.
If I could give this company negative stars, I would. They do not deserve the lowest 1 star rating. I scheduled to have my area rug and sectional carpet cleaned at least a month in advance. The carpet pickup rescheduled twice before they came to get it. Finally it was picked up, and after 5 weeks with no word from them, I finally called to see when I would be getting my rug back. After 3 attempts with customer service reps who couldn’t tell me where my rug was, someone finally gave me a date for 2 weeks later to receive my rug. They had my rug for a total of 7 weeks. Meanwhile, I had an appointment for this company to come clean my sectional couch. After they were over an hour late for their appointment, I called, and they said they wouldn’t be able to make it after I had this appointment scheduled for over a month! No phone call, no notice, no reason, just a no show. They asked if I wanted to reschedule, and I said absolutely not and requested my rug returned as soon as possible. We’ll, my rug was finally returned today, returned by a guy in an unmarked truck who hoisted it out of a crumpled up position, and it wasn’t even cleaned! It looks more dirty now than when they picked it up. There is brown around all of the edges, and there was literally a corn flake stuck to it! DO NOT USE THIS COMPANY!
After several hours cleaning...there was no difference in my carpet. Waste of money.Several weeks later after posting my review I get a email stating they would contact me about my review. Nope ... no contact. Again made a bad choice about this company and after $300+ spent on cleaning my carpets there is no visible difference. Save your money and go with someone else...anyone else.
We were super excited to get a good cleaning on our tile and grout and have it sealed. We were upstairs and my husband watched while our 1 person team cleaned. They did 2 of the multistep process we were promised via email and phone. When the cleaning was done, we were in disbelief this was the final product. Our tile looks the exact same and worse it is sticky (even though dried) resulting in my husband’s feet to pick up ALL the dirt. Our cleaner offered to talk to the manager, Justin, who had no desire to come out and inspect and stated that we needed to talk to customer service. He also stated that the multistep process hasnt been followed in a long time... When we talked to customer service, they said all steps should have been followed and offered to send someone else out next week (we are on vacation this week). The issue is the area manager was completely fine with the shortcuts, so sending them back out seems to be futile and a waste of our time. Super disappointed in this company. 😔
Returning to change my review. I had good service in Houston with Kiwi. Called them in Austin to clean my air vents. They are still dirty. The technician arrived late and basically told me the vents were already clean and could have just used a shop vac myself. He left a mess on the floors and then called back for my credit card info after taking an imprint. I am SO mad at the waste of time and money after having such a great experience.
Cleaned my white couch and it looks great! Friendly service as well.
I recently had a large oval wool rug cleaned using Kiwi Services. The total experience from making the appointment, having the rug picked up, than cleaned, and later delivered back to my home was awesome. The rug was cleaned better than I had expected since it had large cream colored areas that were heavily soiled. For the quality of service I received it was a good value for the dollar amount I paid. I will use this service again. Thank you to everyone involved from the initial call I made to the rug being returned. Great Job!
I reached out to Kiwi to repair and clean my antique rugs. Unfortunately I had a poor experience with this company. While the folks I talked with were knowledgeable and kind, their company lacks in communication and time management, at least for this type of work.I called Kiwi about antique rug cleaning and repair at the end of September. When I inquired how long the process would take, they said repairs depended on the severity, but rug cleaning would only take a few days. What they didn’t mention was that the repairer only comes in once a week, and the back and forth on negotiating repairs (of which I initiated, since I didn’t hear from Kiwi) would take a month.They picked up my rugs the following Saturday, October 3rd. After two weeks had passed with no contact, I called Kiwi for an update on the status of my rugs. The antique rug contact said the Master Weaver for rug repair only came in once a week, and my rugs would be examined the following week. She came back with an estimate ~4 days later on Monday that was far higher than what I anticipated. My contact then said she would come back to me with a better price by Wednesday. Wednesday passed, then Friday... I called back again on Monday asking to speak to my contact. I was told she was busy but would get back in touch with me ASAP. She never called back. Wednesday I called again, still unable to reach her. A customer service agent (not the antique rug specialist) called me back that night after seeing my missed call. After explaining my case, she said they would take $100 off the original quoted price, but it would be another month to complete the work. I then asked how long just rug cleaning would take, and she quoted me two weeks (keep in mind, the initial quote for cleaning upon my introductory call was a few days). I asked Kiwi to return my rugs. This was a month of back and forth, with communication initiated by me, not Kiwi, and ultimately no service provided due to their poor communication and inability to give customers a service timeframe.In all, this was an incredibly frustrating experience that could have been avoided by communicating more proactively, being more transparent about timelines and setting expectations, and offering updates to customers with more time-consuming orders. Because of this experience, I would not recommend Kiwi for their rug cleaning or repair services.
These guys are great. I hired them to clean and seal my Travertine backsplash in my kitchen and clean and seal the grout in my bathroom floors. They did an exceptional job. They answer the phone when you call. They provide free estimates, they follow up, and they show up when they say they will. Much different experience than dealing with competitors. Very professional. I highly recommend them. Justin, thank you for excellent service.
Didnt get a chance to use them, how disappointing made an appointment they gave me a window from 4-6 and they canceled at 5:50 ...rescheduled for the next day and then when I got off work got the message they were not coming again!
Thanks for your great service! Happy to have my heavily soiled rugs and carpets cleaned thoroughly.. Keep up the good work!
I use only Kiwi services for my carpets. No other service compares. I am now using them for air duct cleaning as they did my previous house and the air quality was excellent after their service.
I dont know what went wrong, but Kiwi did nothing for my rug. It smells gross and moldy and is covered in hair, dirt, and stains. They made some excuse about how its not possible to remove all pet hair or turmeric stains. Well apparently that goes for all stains, coffee, wine, the works! I thought I was paying for a professional. I know how to vacuum and spray chemicals myself. I guess thats all they do, except they charge $100 for it! Money down the drain. And now I have a worse smelling carpet. If anyone knows a good carpet cleaner please refer me, because I am at my wits end. Otherwise save your money and just clean it yourself.
I scheduled carpet cleaning and stretching for 4 bedrooms. I had everything moved out of all of the rooms and the day of got a call saying they were unable to come out and the soonest they could come out again would be three days later. Not happy but they were apologetic and offered a 20% off discount on the stretching. The day of, one guy shows up, which I later found out it is customary. He was nice and polite, but did not seem well trained. It was taking so long that my husband had to help him take off the doors. In addition, we had to ask him to restretch several areas and re-spot treat a few places which he gladly did, but we shouldn’t have to ask for that from a professional. By the time he was finished it was around 730 at night and we were left to hang up all the doors again move back in the furniture etc. while trying to get kids to bed for school. The next morning after taking a better look around, I noticed that in every room there was at least one, if not 2 or 3 areas that weren’t even attached to the tack strips. When I called to tell them about this and asked them to send a different technician out that day so I could finally move all of my furniture back in, they told me the earliest they could come would be in another three days!! Needless to say I will not be using Kiwi services and cannot recommend them. Their website, online reviews and customer service representatives were very polite and made me believe we would be getting efficient, excellent service, but unfortunately that was not the case.
This place is horrible and a rip off. They lied to be about time frame of my rug. After going round and round they gave me a time frame and I waited all day only to learn the rug wouldn’t be returned to me. The rug was returned days later uncleaned. At drop off I asked how do I pay and the guy said the rug wasn’t cleaned. 😡
If I could give this place zero stars I would it’s a fraud company I had my inside air ducks clean all nine I believe maybe even 10 I don’t remember exactly nothing change that was the exact same dust that I’ve always had when the guys came in they were unprofessional didn’t even know what I was getting done they were late come to find out after they completed he told me that I didn’t even need their services that they were pretty clean so that was $300 out the window when I didn’t need to spend it my outside air ducks weren’t clean which I thought they were going to do I would never use them again straight rip off
I have used Kiwi for several years now - for my own home and for a rental property. They were the first I called when needing carpet cleaning for another rental home. I appreciated their fast response and friendly customer service. Its so quick and easy to get a cleaning scheduled and theyve done a great job every time. Our last tenants also appreciated their service. Thanks, Kiwi!
Kiwi Services are awesome! I have been a customer since 2015. They are professional and very courteous. The cleaning service they provide for my floor is superb. Not a lot of drying time and the cleaning scent is heavenly. I highly recommend them.
The best cleaning service! The customer service staff are super friendly & helpful; they use natural products; their prices are much better than other chains (plus the year guarantee!). Michael did an awesome job both times I had my carpets cleaned & when he deep cleaned my hardwood floors. Highly recommended
2 rugs picked up late and dropped off late also smelled awful. The price that was discussed and agreed upon was doubled once dropped off. What is this company? 10/10 don’t recommend. Better off taking a car vacuum And a water bottle to your carpets. Thanks kiwi!
Kiwi did a great job cleaning my couch! I have a dog and all their products were pet friendly, which I really appreciated. They got my couch back to new! The customer service from Shirley is great. She responds to requests quickly and is extremely knowledgeable. The team members that come out to do the work are friendly and professional. Will use again and again to clean my couch and rugs!
I use Kiwi Services to clean my 100% wool rugs. I like this service for a couple of reasons including that its convenient, as they pick up your rugs at your home. I also like that they prioritize green cleaning and use an eco-friendly solution. I would definitely recommend Kiwi Services for your rug or carpet cleaning needs.
I am a Realtor in the Austin/Pflugerville/Round Rock area. I love that I can call Kiwi to clean the carpets in a home and they will be quick, punctual and provide quality carpet cleaning. And if its not right they will come back. They provide a fantastic value.
They have done a great job each and every time they have come to clean our carpets. We get the same technician every time and is always prompt and supper friendly. I love the 1 year warranty and the great deal you get with those cleanings. So happy I found them.
Kiwi cleaned our carpets before we moved into our home. Even though the carpet was a few years old, it looked fresh and new, with no more residual odors from the previous owners. Very pleased with the quality of work!
Ive been with Kiwi for almost 3 years, and they have always have done a great job! I highly recommend them for your carpet cleaning. Regarding other services I have not contract any so far, but I can ensure that with the quality they provide in my carpet, they will do a great service. Also Customer Service is very good, they have always helped me to reschedule, review billing information, discounts and much more. Definitely a 5 stars rate!
We had a wonderful experience, everyone was super helpful and nice. We would definitely recommend Kiwi Services to clients!
Very handy to have professional carpet cleaners on hand when you need them.
These guys are great! Always very professional, and you can usually get an appointment really quickly. I love that their products are natural so I don’t have to worry about the cats being on the carpet. Always pleased!
Im a repeat customer. Excellent service!!
I’ve used Kiwi for years to keep our carpeting looking good. They always do a great job and the techs are good at what they do. I would recommend Kiwi to anyone I know....and I have!
We have used Kiwi services for carpet cleaning on multiple occasions, they are always fast, efficient, and have great prices/deals. They outshine any other company I have used in the past. Keep up the good work!
Great and professional service. they are my go to professionals for the past 3 years and always wonderful results!
The workers are always prompt and courteous. The job is performed in a timely manner and always presented for inspection. I love the fact that the carpet isnt saturated and the fresh smell. The reward program is awesome. I use it frequently since I have high traffic with boys and pets. It makes it so much more affordable to get frequent cleanings.
Ive used Kiwi services in several homes and am very satisfied with the results. Im impressed that Kiwi offers so many different services. Ive used Kiwi for carpet cleaning and detailing my car. Technicians are professional and very courteous. I would definitely recommend Kiwi services.Musical Starts
Have used this Carpet Services over the past several years and have been pleased with their results and customer service
The service was very professional and my white sofa cleaned up much better than I even anticipated. Also, their prices were better than other quotes! Highly recommend Kiwi Services and will call on them again.
I had a bad experience. The carpet cleaning was great. The wood floors not so much. They had to come 3 times to get all the residue off. The floors didnt look any different once they were done, so either they didnt need to be polished, or they polishing was ineffective. They charged me $700 to polish one room and hall, and I thought it would be top-notch. Their resolution: They offered a $200.00 refund. I was happy to pay for the carpet, but did not want to pay for the floors, as I was not satisfied, but they would not budge. Do not risk your money- if you are not satisfied its tough luck, an unusual policy these days. I have instructed our entire building to avoid this company. They could have easily saved the relationship with a refund, and gained the business of our building. I am a professional, and obviously was willing to pay a lot for the service- I had a quote for the $700.00, but when I pay premium prices, I expect premium service and satisfaction, which was not provided.
Great job and very good price. He cleaned two large rooms and hallway and the work is very detailed. Only problem is his prices are so low. So I padded a little extra. You can walk on the carpet right away, but with no shoes because it is a bit moist. But he said to leave the windows open and it should dry up in a couple hours. Great job Kiwi Services! Ill be calling you again for service. Unless I decide to replace my carpet with wood floors.
This was my first experience with Kiwi Services and I couldnt have been more pleased. The technician was prompt, courteous and did a fantastic job. My carpet is off-white and I have two pups - it cleaned up really well - looks new.I am excited about the warranty.
The carpets in my home are approaching 10 years old and very light colored. I explained to the tech that I was not expecting a miracle when it came to one of the bedrooms that was really gross. He did an outstanding job, used 2 pads to scrub the carpet, and it turned out beautifully! I really was impressed with how soft the carpet was after it dried. The tech was very attentive to my needs and stated I just want to make you happy. Thank you Kiwi!
I have used Kiwi Services for many years between Austin and Atlanta. They work around my schedule. They take their time and make sure I am happy with the job before they leave. They are good about checking in with me from time to time to see if I need any work done. They also are good about reminding me that my year is about to expire which was the case this time so I got my last carpet cleaning in before the holidays. I highly recommend them.
Very professional and pleasant to deal with. They did a GREAT JOB! I will continue to use them in the future! I have a couple of animals in my home and you would never know it because my home always smells fresh and clean thanks to Kiwi!
I have had my carpet cleaned many times by Kiwi and it has always been great! I will continue to use them in the future.
We have used Kiwi services in the past for some carpet repair. They we very professional from the get go. Abe came out and did a great job repairing the carpet and telling us about the other services that Kiwi provided. This company is top notch, everything from their customer service to the services they provide. I highly recommend them.
I love getting my Carpets cleaned by Kiwi! They are always on time, and and make sure they call before they are coming to ensure I am ready. They are quick, and do a complete, awesome job! Afterward, my whole house smells fresh and clean. I would truly recommend them.
I had my carpet cleaned in the past and I have requested another cleaning, because the procedure works for me. The carpet looks great and it dried in a couple of hours just like I was told. The staff are great and you will get great service from the whole team. The also have an outstanding warranty and saving package for your next cleaning. Hope you enjoy your carpet as much as I do.
“I’d used KIWI service in the past several time for my rental properties and another service will be done this week. Because of their outstanding job and great customer care service I strongly recommend this company to who needs concern-free job for your carpet cleaning.Thanks
I love that Kiwi Carpet uses natural products that are safe for the kids and pets. I love that there is a natural clean sent when they are finished and not a chemical smell. I appreciate that they help me move things around and are respectful of things in the house, including my time. Anytime I have had a change to my schedule they have been flexible with me.
They are fantastic! My carpets look amazing after they clean them but the best part is the guarantee! I had them come out once a quarter during the year guarantee. Such a great deal!!
I have used Kiwi carpet cleaning a few times for my wool area rugs. I find the pick up, clean and drop-off experience to be seamless and quality. Once I found Kiwi carpet cleaning, I stopped looking elsewhere. Im a busy professional and find it all too easy to have someone come, pick up the carpet and take it away to be cleaned. Their customer service team is always polite on the phone when Ive called to make a new appointment.
Very satisfied with services offered. The year warranty is worth the money (base fee plus $4 per room) each time they come out. Appointments are easy to book and have I been able to schedule with little advance notice. Unfortunately they are not located in my new residential area at this time.
Customer service was excellent! They did a great job with cleaning my sectional sofa. Would highly recommend them. Very happy with service.
Kiwi has been my go-to for many years. Always friendly, punctual and no long wait times. Wonderful results!!!
Kiwi did an excellent job on our home. We had a small issue and they returned promptly to address it. Love that they have a return guarantee to come back and clean for a discounted rate. Highly recommend them!
The five stars here is definitely merited.I always think I am going to have to finally replace the carpet because it looks so bad, and then I call Kiwi and I am always stunned at how much better the carpet looks after a thorough cleaning. Scheduling an appointment is effortless and the cost of services very reasonable. This is the fourth home Ive lived in and used Kiwi. They have been cleaning our carpet for several years now, and I am always very happy with the results. They even clean our rental.
Not only did they arrive on time they also did a walk through with me and explained steps on certain stains that would be taken to removing them. After it was all said and done I was happy with the outcome and surprised that all but one stain (teens and nail polish!) came right out and it looked great.
Kiwi Carpet cleaning is absolutely wonderful. For having so many dogs I couldnt believe they got my carpet back to looking new. I am very pleased with the service they offered! They also made my whole house smell wonderful!
I have been with Kiwi for many years. I use Danny and I am always pleased with the attention to detail he gives to my carpet. I have been very satisfied! The customer service is great!
I have been have satisfied with Kiwi. My house smells great after they leave and my carpets arent soaking wet. The best reason I like Kiwi is because of their affordable warranty. I had them come back out twice since the first time for SUPER cheap. I will definitely use them again.
I recently scheduled a carpet cleaning with Kiwi, I wanted to see what the difference was from two prior services I have used in the past ( WOW Capet Cleaning and Harts Both of these companies are outstanding, David Hart typically answers the phone when you call to schedule). So I book a cleaning and they offer a two hr window, I say that fine pretty typical right. Nope I waited for two hours and had to call them when they were late, I called after about 6 minutes, why only wait 6 minutes you say? They had two hours to get started, when I called they said they are just around the corner, no thanks Austin is notorious for 40 mile corners :(. I was personally disappointed with Kiwi; great website, poor real life follow through.
Kiwi Services was great! They were able to come in on a Saturday to clean our carpet. Thorough, reasonable price, and professional - will recommend to friends. -Sandra M
Had beer spilled all over my brand new couch and it soaked in overnight because no one bothered to mention it. After discovering that my house now smelled like a frat house, I called kiwi through the recommendation of a friend. They came right out to my house and had my couch smelling and looking great in about 45 minutes. The stain was gone and my couch is good as new! Ill definitely be using kiwi for any cleaning services in the future.
Kiwi offers excellent customer service at more than reasonable rates. They have cleaned my carpets and left no stain unattended. They arranged to have an antique area rug repaired when my puppy chewed it. It was so well done, you could not see any damage at all. Im very happy with the services Ive received and recommend Kiwi often.
I have used Kiwi for a few years now and love their service. They are always on time and do a wonderful job especially with pet stains...we have 3 dogs! They are affordable too, even better!
I have had a 100% positive experience!! I am so excited to have the carpets cleaned by such an amazing company. All of my questions and concerns were address. I just love the one year warranty!!
I am very impresses with the type of cleaning that Kiwi does. It dries fast and is non-toxic. I also appreciate the warranty and the 7 dollar per room cleanings for a year.
Kiwi does a great job cleaning our carpet! They take care of hard stains and its always service with a smile. Weve been customers for 5+ years and have always been satisfied. Thank you, Kiwi!
I used Kiwi in the past for my carpet cleaning and my oversized rugs and they did a marvelous job. I tried using another Company, but it simply wasnt the same. I am proud to say h hat I am back with Kiwi and I am not leaving. Thanks .
Kiwi is ABSOLUTELY AWESOME! Its the only carpet company with a one-year warranty program. It lets me get my carpet cleaned as needed for parties and the holidays. They do a great job, it dries quickly and smells great after. Ive been using them for more than 5 years now and will continue to do so. Thank you!
I was very impressed with Kiwi services. They were prompt, efficient, and thorough. The warranty cleaning for $7.00 a room is awesome. I appreciate the excellent customer service at a reasonable rate.
I LOVE Kiwi Services. I have used them several times. Rugs cleaned, spotted, tile cleaned. I have been completely satisfied each time I have used them. The service is outstanding, from the moment the phone is answered to schedule an appointment to the time the serviceman starts and finishes the job. They are courteous, efficient, always on time and respond to my rug problems completely. Their work is guaranteed and excellent. I have never had a bad experience and I have recommended them to several of my friends. I am always completely satisfied. Thank you KIWI.
Weve used Kiwi service several times for carpet cleaning on our apartment. They are fast, efficient and the results are wonderful. I highly recommend them to carpet services. Well be using them again in the future at our new house for tile and hard wood cleaning. :)
I will continue to use Kiwi because I love their customer service. To me, that is one of the most important success factors for a company. We have used them for rug cleanings, carpet cleanings and now tile. I will continue to refer them to friends and family because they are good at what they do and very accommodating. I love the 1 year warranty!
Few days ago I called Kiwi Services for Air Duct Cleaning. The service was done by Trevor who took his time to perform and excellent service. Now I feel the air flow cleaner and refreshed. Thank you Kiwi for a great service! I will use their service again!
The receptionist on the phone was very helpful. The technician was very thorough and prompt. Thanks Kiwi for taking care of my needs on such short notice. You guys are awesome.
Kiwi Services are SO AMAZING! I love them the citrus smell so good in your home. I was really shocked at the results the first time we used them. They really do a great job getting your carpet cleaned. Will be using them all of the time. I am very pleased with their service. Looking forward to them coming on Saturday .
I have been using Kiwi for two years after a recommendation from my neighbors. I have 3 kids and 2 dogs and the need for carpet cleaning is on-going. They always do a great job and I LOVE the 1 year guarantee. Having my carpets cleaned regularly ends up being much more affordable with the guarantee. I definitely recommend Kiwi!
Great service, quick and great job on the rugs. They smell fresh but not overwhelming or chemical-ly like some rug cleaners can make your house smell. Techs are always polite and on-time. With 3 kids and 2 dogs I am calling them more than the average person and Ive been pleased every time.
The team from Kiwi Services did an excellent job cleaning the carpet in the downstairs bedrooms and hallway . Because the hallway and one bedroom were small they offered to clean the stairs at no cost. The were on time, courteous, and efficient. I was very pleased with their service.
Technicians are great! But the sales department isn’t as great. I was promised a window of arrival from 3-5, got my family taking out all the furniture out of the rooms before then so we could be ready. Technician did not arrive until 7:30 pm! Only reason I didn’t cancel and went with someone else was because I had nowhere to sleep! Since I had taken all the furniture out. I called the sales repeatedly and they just kept adding 30 min. By the time the technician arrived my husband had left for work and I had to do all the furniture moving by myself! They had promised 2 free rooms for the inconvenience but when the technician arrived he said he had no knowledge of this and charged me full price. I believe the sales personnel shouldn’t promise stuff that they cannot deliver. Starting with the estimated time of arrival.
As a realtor, you want the best. The product they use is fantastic and leaves the carpet very dry. They offer a 30 day guarantee and a one year warranty. They also stretch carpet with a one year warranty. Kiwi is awesome!
We have been very happy with Kiwi, having used them both in Houston and Austin. Their cleaning technique works very well and you are able to walk on the carpet almost right away. The technicians and support staff are great also.
Im using Kiwi for the second time. First, the staff is great! The product is great! They work to save you money while keeping your rugs clean. Clean carpets are healthier rugs.
I was not pleased with the service. They did not appear to remove any dirt. They vacuum, spray a strong smelling chemical, use a buffing machine, and then sweep it to make it look fresh. The chemical they used triggered allergies and asthma in my son and me. The machine is so large, it does not work well in hard to reach places, so they don’t clean unless space is easy to reach. My two bottom steps have to be cleaned. I will have to hire another company to clean behind them, because it does not appear they removed dirt.
I have been with KIWI Services for over 10 years now. They are absolutely the best in carpet cleaning business! They are very dependable and friendly. My carpets never looked and smelled so good after a clean until I had them do my carpets. They are reliable, reasonably priced and always work with the customer. In addition to cleaning carpets, they offer other cleaning services you may have. I highly recommend KIWI Carpet Services for any of your carpet or other cleaning needs!
I had Kiwi Services clean my carpet at my home in Manor several years ago, and was very pleased with the results. They were prompt, courteous and professional, and left my carpet cleaner than any other company had ever done. I will use them in the future for my carpet and upholstery cleaning needs.
I have be using Kiwi Services for several years & I LOVE this company. With their one year warranty on carpet cleaning I am able to afford carpet cleanings every 3 months. I also love their duct cleaning 2 year warranty, which allows me to have my ducts cleaned & sanitized as frequently as needed for 2 years. Kiwis tech & customer reps are so helpful & friendly I wouldnt dream of having anyone else take care of my home.
The 1st time using Kiwi was so amazing that I have scheduled my second carpet cleaning with them. The customer service starts with that initial phone call and ends with the tech. I can confirm that the service provided from beginning to end is top notch! I am a realtor of 15+ years and it is very importing for me to find someone in the industry to provide the excellent service to me personally since I refer out these types of services to my clients. On a final note, as-side from the amazing customer service, the tech did an exceptional job cleaning the carpets and removing stains that I wouldnt have imagined could disappear. I highly recommend Kiwi and will use in the future.
I first found and used kiwi services to clean my couches when my dog decided to have a party on them after a rainy day. The service was great and my furniture has never looked better. When I needed my carpets cleaned kiwi was my first choice. Highly recommend their fast friendly great service.
We used Kiwi when we moved out of a rental home last year. I am not a fan of carpets, but there they were. All rooms were in good condition when we moved in, and were about the same when it was time to move out.But when you leave a rental, you want to make sure all is well so you can reclaim that pricy deposit. I chose Kiwi for their natural approach, as well as a reasonable quote. I didnt want any surprises.But after they came and cleaned, I had a very welcome surprise. The carpets in every single room looked like new! And they were so soft...not stiff or sticky as I have had with some carpet cleaning companies (not to mention names but...Sears. Stanley Steamer...oops! Did I just say that?) Since they use a citrus based cleaner, the whole house smelled amazing, too. I can not say enough good things about them.I still dont like carpets, but we have them in our new place, too. I just scheduled a cleaning for my new home, and I cant wait to see the results!
Kiwi Services had one of the best experinces I have ever had with a carpet cleaning. I have used them several times and have been completely satisfied each time I have used them. The service is outstanding, from the moment the phone is answered to schedule an appointment to the time the serviceman starts and finishes the job. They are courteous, efficient, always on time and respond to my rug problems completely. I have never had a bad experience and I have recommended them to several of my friends and family!
Kiwi has always been proactive with calling me to see if I want my carpets cleaned even when I dont think about it under there warranty plan. The service guys always show up on time and clean my carpets great and I am always satisfied with the results. I also love it that the carpets are dry in just a few hours. You rock KIWI Carpet Cleaning.
The last time we had a Kiwi Service Tech come out, he did an amazing job! We had a huge hole in our carpet that our dogs tore up. He fixed up just like new. Since he did such a great job with fixing our carpet, we went ahead and got our first floor carpet cleaned too. Again, he did an amazing job!I would absolutely recommend this company to anyone! Outstanding quality and world-class customer service!
Every experience I have had with Kiwi has been great; they do a great job.
The technician arrived during the scheduled window. He was courteous, friendly and asked questions regarding the service. The carpet looks and smells great. Satisfied as always. Thank you!
Weve been using Kiwi carpet cleaning for the past several years periodically after our tenants leave. They are super professional, easy to reach and set up appointment. They always show up on time, do an excellent job and you never have to worry about the quality of their work. Carpet is clean and dry after a couple hours.
We have used Kiwi services for a number of years now. They have always been thorough and professional. The best part of their service is their warranty. You can have the same areas cleaned of your house again within a year for a nominal price. For people with pets and kids, this is ideal! Their customer service has also been fantastic. Try them today!