They purposely do things to do your car to not pass you and take more of your money. Stay away!

Had no idea getting a state inspection could be so difficult. Leave it to these folks... glad I didn’t give them my money.

I come here when I want my inspections done quickly and without much of a wait because it’s somewhat hidden and overlooked to my benefit. Always professional and efficient.

AVOID THIS PLACE LIKE THE PLAGUE. This garage should lose their license to perform state inspections based on their deceitful practices.Like apparently many other customers before me, the mechanic/owner tried to lie to me about wiper blades, telling me that I needed to buy new ones in order to pass my state inspection.He told me that my car wouldnt pass inspection without new wiper blades, and that they would cost $70 for my car. I demanded that they show me what they were talking about, because my wiper blades were working fine the day before. They took me out to the garage and said that because the wiper blades were skipping across the glass when dry, they wouldnt pass the inspection. I said that any set of wiper blades would skip across a dry surface due to the friction and had them spray some water on the windshield. The wiper blades stopped skipping and cleaned the glass perfectly fine, with each blade maintaining perfect contact with the windshield. Still, they said that the wiper blades were too hard and that I needed to buy new ones before they would pass my car - that they didnt make up the rules and that I was welcome to reach out to the DPS. (So I looked up the state of Texas requirements for wiper blades and theres no such language about skipping - just that they cant be too concave or too convex that they dont maintain contact with the glass, and that they need to be able to wipe moisture away effectively.) The shop said I was welcome to get the blades somewhere else and come back to them to get my inspection approved, knowing that no one is going to do that.When I refused to pay for new wiper blades and insisted that they stop the inspection immediately - that I was going to take the car elsewhere - they came back and said that they would go ahead and pass my vehicle. Thats when I looked up reviews of the garage and realized this is just one of their tactic they use on many customers, with some even alleging that the garage damaged their blades in an attempt to force them to buy new ones. After dealing with the people in this garage, I wouldnt doubt that for a second.

Fast service and good price State inspection only location

Came by here for a quick inspection over the weekend as my normal mechanic wasnt open. My car is in great condition, and Ive never failed before so I thought nothing of it. After around 30 minutes they came to say my car failed on multiple categories. They said I needed new tires, I needed a new gasket, my emissions failed, etc. My tires are still fairly new, and still under warranty they are not old or anywhere near bald. I asked to see information on the items that failed which they could not provide a full itemized list, nor would they give me the managers information. They charged nearly $20 bucks and gave the crappiest service I have ever had. I went in this morning to my normal mechanic who passed me on the spot saying my tires and everything was fine and he could not find a single issue that they led me to believe I had. He didnt even charge because this craphole of a place charged for a fail. I tried to call back to speak with a manager and the customer service rep said he wouldnt give me any information and hung up on me. If youre a girl, or anyone with a brain and you want to be treated honestly and respectfully I would NEVER recommend to go here.

I have been going here for several years. Carlos has been extremely helpful and often will charge nothing for things that are very minor that I thought were not. He gave me a free brake light for an old jeep I have and just switched it out for nothing. Highly reccomend.

I went there last week for a routine oil change in my 2015 Kia Soul. Id never used them prior to this time. After the oil change, they spoke to me and also had it written on my receipt that my brake pads were in bad need of being replaced. They even stated that the front brakes were in worse shape than the rear, but that both were needing to be replaced immediately. I stopped at Greenes Garage across the street from Willies just today so they could evaluate, order any parts necessary, and then I would be getting the work done. The wonderful mechanics/owners at Greenes were confused as to why I was concerned. They evaluated the brake pads, front and back, and seems I have anywhere from 40 to 50% wear still left on front and back. Willies was doing nothing more than trying to alarm a single woman into spending money unnecessarily. What a rip-off Willies must be. Ill never go there for anything, including oil changes. Theyre a bunch of salesmen, not reliable mechanics.

Its 120pm. It says they close at 2pm.Nobody around. Already closed and locked up. Horrible service. Saw a few of the workers just hanging out in their cars.I was ready to give them a chance for the decent reviews and close proximity to me.Ill give them the benefit of the doubt and say there was an emergency.Maybe next time then.

I like this place. Ive been going here for 2 years for inspection. Once for shocks and other time to flush and replace transmission.And yes - both times I went for inspection something failed, but the reason is legit: weak emergency break and poor rear disk breaks. These are issues I myself was aware of and was not surprised by.They communicate effectively, are patient and honest.And windshield wipers should not skip when dry.

THE worst place ever!!!! Do NOT visit this place for inspection sticker. DO. NOT. Last week I took my car for inspection and they told me I needed the steering wheel host replaced they asked me if I wanted to have it replaced already and that they would charge me $120 and I said NO. Then I come back because I was willing to pay $120 to get whatever needed to get fixed for me to get my inspection sticker, but when I come back they tell me they would charge me $250 plus $30 to actually confirm that they are be replacing the correct part. HAHA! That was funny I mean supposedly you guys are saying the machine is telling you the part needs to get fixed why would you need to make sure you guys are replacing the correct part? Dont visit this place unless you want to be taken advantage of.

Unfriendly and poor costumer service. I went today around 4:35 pm to get my inspection done since I work all week and running out of time and my sticker expires at the end of this month. There were tow ladies waiting ahead of me, the first has them started inspecting her vehicle already. The other lady was the issue, she was standing there holding a place in line and trying to get her proof of insurance on phone. The man at the front desk said we can accept 2 costumers only since we are closing at 5 pm. I explained my situation and I need the inspection but he refused to help. Having a lady not ready with what paperwork she is supposed to have to hold a place in line is SUPER UNPROFESSIONAL ATTITUDE TO TREAT A COSTUMER WITH. I don’t recommend this place as of today experience.

Too bad, I didnt look up the reviews before I went in here. Like others have said, they are liars and thieves.My less than two year old, brand new vehicle was due an inspection so I went in here and thought I would get a no frill and quick in and out since I should have absolutely no problem with my inspection considering its a relatively new car.So, I go in and they said it will take half an hour, no big deal. When they were about done, they said that my inspection failed because of my windshield wiper. As others here mentioned, there were nothing wrong with my wipers until I brought it to this place. He then proceeded to show me that it was torn, no doubt it was done by the owner/employee.So, I would DEFINITELY STAY AWAY from these thieves. You will have a perfectly good car going in and then youll find something wrong coming out. STAY FAR FAR AWAY. Lesson learned and hopefully, this review will help others from getting scammed.

DISHONEST AUTO INSPECTION. I would definitely not recommend this business. Everyone i saw in the waiting room was told they needed to buy new wiper blades to pass inspection. They failed my inspection for bad tires, wiper blades and moisture in headlight. No way, my tires are almost new and there wasnt anything wrong with my wiper blades. These people are not honest at all. Passed inspection with no problems at another more reputable business.

I want to try this place and I hear good things. But Ive stopped by a few times during business hours and no one is here. There are no windows and the bay doors are always closed when I drive by. Is this place still open?

Do NOT, I repeat do NOT, go to this place for ANYTHING. They are a scam. All the good ratings that you see here are probably people who are related to and/or one of their own employees.All the one star posts are your ACTUAL former customers who got scammed. Pay attention to these one star reviews, as they are the true customers who are warning the future victim of this crony shop.Go to Flashpoint Auto Inspection down the street on 1st and Ben White for straight forward, quick and honest inspection who will not steal or break your car when you take it in. I went to Flashpoint the other day as a first time customer and I will DEFINITELY go there again.Discalimer, I have no affiliation to Flashpoint, just a satisfied customer that experienced a REAL inspection station without getting conned.

I dont know why there are so many bad reviews. Ive been going here for many years and they have always been very fair. I go to get my car checked because there is usually matience thats needs to be done. So it is not surprising when I am told I need new tires or wiper blades. That is normal wear and tear on a car and it usually comes up when I get an inspection or oil change. It BLOWS my mind that people are upset towards the nice gentlemen at Willies, because they havent been doing regular maintenance of their vehicle.These guys will give it to you straight, you may not like it, but they are thorough and honest. I would send my grandma or recommend anyone here.

I had three different inspections and with no problems, and they were fast. Sent a friend and she had no problem. Sorry to see the negative experiences people have had.

Two years ago in 2016 they tried to convince me on replacing my starter when I took my vehicle there for a state inspection. Its now 2018 and I never had a problem with my stater.

Some yahoos at Jiffy Lube stripped the bolt on my oil drain plug. I was going to change my own oil but couldnt get to plug out. Carlos took care of the problem and had my car back to me in twenty minutes. When i got back in the car i noticed that they went ahead and changed my oil and filter for me. I will definitely go back if/when my car has any problems.

Please dont support this horrible neighbor.They allow their building to remain covered in graffiti and have poor reviews on Yelp and Maps, especially against women.

Dont take your car here for an inspection. The customer service is lazy and unfriendly. For inspections, they will fail you for minor things that no other place would fail you for. Complete thieves and scammers. Trust me, dont go here. You will regret it.

In and out with my inspection report in hand in about 20 minutes. No hassle, no deceitful practices or anything like many of the other reviews stated.

Went here for a state inspection. They failed me for a torn wiper blade and said they could replace them for $70. I ran down the road to Napa and got some replacements for a fraction of that cost. When I removed the old ones, surprise surprise, the old ones were not torn at all. How unbelievably unethical and dishonest. I would never recommend this place based off this experience alone.

Knowledgeable gentlemen

I believe that just like any other business, people make mistakes, but to judge a great automotive service with over 18 years in business is so fake, only because your vehicle wont pass state inspection, does not mean that whole business is bad, what if you go to a restaurant and order a plate that you dont like,,,, that means that everything else is bad also ??/ lets use our logic mind and stop listening to people that just find the time to post bad reviews, unfortunate we live in a culture full of hate and negativism, I stand for local business always !!!! great job willies service center!!! keep rolling !!!!

Fast service

Did my inspection here today they charged me over 70 dollers for windshield wipers when mine were just fine or my car wouldnt pass and if I went to buy my own and then came back they would have charged me 18 all over again this is so funny because when i walked in a man was walking out saying if they didnt pay in 3 days they would be evicted I WOULD NOT RECOMMEND THIS PLACE

Great service

Very dishonest and lairs!!!Do not go there please.

Rather find another shop

Trustworthy

The best