First time I used them, my daughter suggested them. Great service, a breakdown of yr car, prices were good and just all around great people. They Evan had a driver to pick me up n take me home. He was a very nice young man. My mechanic was Shannon.. very informative and nice
Very professional service. Good explanations of cause of car problems and repairs needed. Great communication from appointment to finished repairs. Everyone was very courteous and friendly and made the whole precess very pleasant. Will definitely return!!
If you have more time and money than sense than this is the place for you. They make appointments, but it will be days before they even diagnose your car. They charge a separate diagnostic fee for each system. If you had a problem with your engine block and air conditioner, that would be two different systems, and you would be out $250 before getting started. They have at least a 200 %markup on parts and labor-more expensive than going to the dealer. I was without my car for about two weeks, and they did not even fix what I asked. Their estimate for my 2005 Volvo was over $6000. They recommended that I replace a part that was brand new and had just recently been replaced and was not the problem. It made me wonder if they even looked at the car. I ended up fixing the car myself for less than $100, and they are supposed to be the experts! On the plus side, staff is very polite and they have a shuttle.
I had a very good experience with Christian Brothers Automotive. They took my old Yukon in the same day I called in the mid afternoon and had it diagnosed before closing time. AAA told me I needed a new battery and a new alternator and they told me there was nothing wrong with the alternator. 🙏🏻 Brian communicated what was wrong with it clearly and concisely, explaining what needed to be done right away and what could wait. Did a great job fixing it. They worked with my time and my budget. I definitely recommend them.
Have always had a great experience here! I’ve taken my car several years for inspection. You can make an appointment and they are very efficient when you take your vehicle in for inspection. They seem very honest and never try and get extra money for things that aren’t needed like I’ve had experience with at other places. I will definitely continue to take my car here for inspection and for anything other problems that arise.
Car maintenance and repairs are never fun and often stressful because it’s always expensive and you always have this hunch that you’re being taken advantage of. My husband and I have been going to Christian Brothers Automotive for about 3 years now and we are always so surprised at how kind everyone is who works there. They explain things in a very easy to understand manner, they are so respectful and personable and we feel well taken care of whenever we have to leave our car there. While there is just no way to get around the fact that car maintenance and repair is expensive, they always do a good job of advising you on what maintenance/repair tasks should be done sooner and which ones can wait a while, which is something we really appreciate.
Thank you Christian Brothers for your lightning fast turnaround on my car inspection. You always amaze at how fast you do this with such professionalism, friendliness and care. My Honda Fit and I appreciate it!
Mark and his team are absolutely fantastic people and great at what they do. All around some of the best customer service I have had in this industry. Whether its warm greetings from the front desk attendant or the shuttle service that picks you up and takes you home! Over amazing, I would highly recommend this Christian Brothers to family and friends. Thank you all again for your great hospitality.
My “Battery Light” on dash was on.I stopped at the Auto place I bought it at. Reb/trusted person checked battery, it was low. He did another test and said the Alternator wasn’t working and I’d need a new one.He suggested Christian Brothers.I went immediately to Christian Brothers and had the Alternator replaced.Long story later, I am very happy with the work done.They’re now my place for everything car.
Always friendly and helpful. I’ve been going to them for years because I feel they are honest and trustworthy. I have older cars and they have been keeping them running! You’d be in good hands if you choose Christian Brothers.
Tried these guys out for the first time for an inspection appointment and had a wonderful experience! I love that you can book appts for oil changes and inspections so you don’t have to wait in line for hours. Very friendly and everyone in the team has a ton of experience. Will definitely be moving my business to these guys going forward!
Excellent service. No phone tag! They text you with pictures of issues, and estimates that you can approve or decline. You know exactly what and where the problem is and what it will cost. The place is immaculate and well organized. Im taking all my cars here from now on.
I was very impressed by the level of service and quality of repair in the CBAC shop on 9200 Brodie Lane, Austin 78748.Mr. Shannon Bradley, Service Advisor, was very polite, friendly and very patient.He explained by phone all options for repair of my car, arranged shuttle free drive from shop to home and repair time was exactly as it was estimated.I wish all the best to all team in the shop, especially to Shannon, Thomas and James, who were dealing with me during this repair.
Probably the most professional and courteous automotive business Ive ever been too. As a young single female many car places will try to take advantage and capitalize on my lack of knowledge of cars but this is not the case here. They are honest and good to their word, which is rare now a days. They were pretty speedy or upfront with the timing of the repair/service which is refreshing as well. The waiting area is also really nice (not a necessity but a good perk). The only comment I would have is they are slightly expensive for the area but in my opinion the extra money is well spent for the honesty, they wont try to nickel and dime you.
I bought a 20 year old 4Runner recently and took it in to Christian Brothers about a month ago to get it checked out. It definitely needed some work, but they got it fixed all fixed up for what I thought was a very fair price; it was quick; and they never tried to push anything that wasn’t necessary. I’ve never had a bad experience with these folks.
Shannon, Chase and the entire team at Christian Brothers is great. I was originally told that there was a very high probability that any servicing of my vehicle would not be able to happen until after the weekend (my vehicle arrived Thursday before memorial day). Very understandable, but also a bummer. Shannon was able to get my vehicle assessed, and promptly provided a report of issues as well as an estimate for repair. Even though I did not go through with the repairs in the end, Shannon took the time to answer all of my questions and concerns surrounding my vehicle. Both he and Chase were highly professional, patient and courteous in our correspondences. Highly recommend Christian Brothers, and I will definitely be using them for all automotive needs in the future.
My husband and I are extremely pleased with our experience with Christian Brothers Automotive! They were extremely courteous and professional, explained everything clearly, kept us updated, got our vehicle back to us in a timely manner, and at a fair price. We will be back next time we need automotive repair or service. I highly recommend this company.
I took my car in for an oil change and inspection. There was a lot of upselling and the next day, my check engine light is on where it wasnt before. Taking it somewhere else for a second opinion on the upselling and to get the check engine light figured out. Ive been to other locations, and they were fine. Not sure about this one.
Astounding customer service!! I have been going to Christian Brothers for about 3 years now, and they always take great care of me and my vehicle. I recently went to them for some electrical issues, and the front desk representative(James) and the manager were so informative, and provided OUT-OF-THIS-WORLD customer service. If you are looking for a trustworthy, and reliable team to work on your car, this is the place. 15/10 would recommend.
Really easy to schedule and understand the estimate. Super clean waiting room. Nice guys. Done earlier than they said. They will get more business from us if we need it!
Christian Brothers is our go-to spot for routine maintenance, oil changes, and state inspections. They are always friendly, professional, honest, and reliable and I feel like the services suggested and performed are always necessary rather than just up-selling. They had to close for a bit due to the Feb 2021 Austin freeze and even though both cars needed service during this time, we waited for them to repair and reopen as we’d rather not take our cars anywhere else. Highly recommend checking them out.
I highly recommend this professional group of people who went the extra miles to help with my 2005 RX330 Lexus. They were able to find a non branded bottom shield, saving me over $500 compared to going to the dealership.
Went in for a inspection and was out in 10 minutes, employee said they dont charge for inspections but i offered to pay anyways. Staff was fast,friendly, and the waiting area was quaint and clean. Will go here for future business, definitely recommend!
I had a problem a couple of years ago with a window that wouldnt go up. It happened to the same window due to a part that failed and was covered by the warranty. Love the fact that they have a warranty!! Theyre very nice, as well. Wouldnt take my car anywhere else at this point!
I dod not end up using CBA for my vehicle repair but I appreciate their professionalism and promptness in getting a quote.
Fast and friendly service. Showed up initially for an inspection, that my car failed due to the plate light being out. They offered to try and squeeze it in that day, but I chose to drop it off the next day. They got me in and got it taken care of and the inspection updated so I could get the registration taken care of. I probably will be coming back next year since I always seem to have difficulty finding someone open and doing inspections when I need to get them done.
I’d been needing to take my car to a mechanic for some diagnostics, but had been wary due to not having a trusted shop at the time. I saw a really positive review for Christian Brothers Automotive from a neighbor so I decided to give them a shot.Incredibly happy I did. They were very professional to schedule and work with. They have a really efficient text and online system for you to see what work is being done, what notes are added from the technicians, and what recommendations are being made. They also have a shuttle that took me home after dropping off my car.I went in thinking that I had an issue that would end up costing a lot, but they were incredibly honest and gave me a run down of the problem and how I can easily fix it and what to do if I wanted to do it myself.By far the most efficient and positive car repair experience I’ve had. I’ll 100% be using them for anything and everything auto related moving forward.
I’ve been a Christian Brothers customer for over 10 years and would never go anywhere else. Their service is top notch and they could not be friendlier or mor accommodating. Needless to say, highly recommended!
I had a great experience with this shop, on a tough issue with my truck. They were fair and reasonable and took time to explain everything to me step by step. Will go back, would recommend
Christian Brothers Auto was very professional and got the work done on my vehicle very fast. The text notifications along the way made it easy to track my vehicles progress.
Very polite, clean knowledgeable. I get my oil changed here when needed. You typically have to make an appointment. They stay pretty booked.
The service and care from Shannon and crew excels, no matter how big or small the job. They go the extra mile to get it done when you need it done and then it’s ALWAYS well done.
Quality work and fair prices. Just doesnt get any better than that.
Terrible experienceWent in for a vehicle inspection and the servicemen said it failed because of a gas cap. Went next door to advance automotive came back within 10 min and he wouldn’t do the test with the new gas cap. Made me make another appoint two weeks out. So I’m now driving with an expired sticker. Not felt like a valued customer.Definitely would not recommend Christian Brothers. Take your business to where they value you as a customer
My car was repaired in a timely manner. The staff was courteous and explained the car repair needs in plain language.
Love this place! Chase and the entire team make it easy to trust Christian Brothers for all of my automotive needs. Cant recommend this place enough.
I had an appointment for a state inspection. They greeted me got me in and out in 30 mins. Im pleased with this location.
Took my truck to Christian Brothers with a check engine light. They diagnosed the problem and fixed the issue. Now my truck runs better than ever. I trust Christian Brothers with my automotive needs and wont hesitate to bring my vehicles here in the future!
I always have a good experience at this CB Auto. The staff is knowledgeable and helpful, and they have a good process for quoting and authorizing work to be done. I’ve found them to be a little pricier than some of the other auto shops in the area, but I trust them to do a good job and they offer a strong warranty on the work they do.
Brian, Shannon and Chris made this an awesomely enjoyable experience. They were engaging and upfront with all that was going on with my vehicle. This is an automotive repair shop. I felt like I was with friends. We spoke of Father’s days gifts, land speed and what I do for a living. I would give more stars if possible. This team is beyond amazing!
Replaced my fuel filter on my truck. Quick and fair pricing.
They provided an intensely fast service for my transmission repair. I expected to not have my car for three maybe four days and it was ready in two. The shuttle service is fast and a wonderful addition to the well rounded customer service I received. From the initial phone call to picking up my car this was the best shop experience Ive had in Austin.
I will be back again for any car problems or questions I may come across. Their service informative, caring, and efficient. And it is not just this location specifically but several other locations around the area.
By far one of the best experiences for auto repair I have encountered. Friendly staff and the detailed technical quotes. Vets welcome!
Highly recommend Shannon and the team. Good experience working with them. Transparent diagnosis and fair pricing.
These guys are very organized and they use technology nicely to communicate with you. I got a state inspection by appointment. They took me at the exact time of the appointment and delivered the vehicle back to me 10 minutes head of schedule. I was very happy.
I went to Christian Brother’s for the very first time and had to get a new battery. They were very informative and got the work done in a very timely manner. I highly recommend going to them for automotive needs! They are amazing and so kind!
Very great service and very fair. I will definitely be going to Christian brothers from now on.
As always everyone at Christian Brothers are the most professional in the business. Mark runs a superior business. Shannon treats me as though I’m family. And Saun is an expert working on my BMW. Everyone there is so professional and kind and most of all honest. So proud to be a part of the Christian Brothers family. I recommend them to anyone and everyone. Stop going to a dealership and get some peace of mind on your auto repairs. Tom C
The whole team at CBA do an incredible job of taking care of their customers. On numerous occasions, I’ve used their complimentary shuttle and have always felt safe and put first. Their service team properly diagnosed and fixed everything that’s come up on our vehicles. We’re lifetime customers at CBA on Brodie.
My go-to repair shop hands down. Great people working at this location. Responsive when I have questions. They go out of their way to make sure my vehicles are taken care of and running right.
It was a very pleasant experience taking my car to Christian Bros. Automotive. They are fast and efficient, the waiting room is immaculate.Very friendly service, I highly recommended them to anyone needing any work done on their cars, trucks, or suv.
The place is immaculate on the inside. The service guys are polite, professional and friendly. I went in for an oil change and without asking, they did a complete overview of my car and let me know I had a bad battery and a tiny oil leak. I would never have known if they had done just an oil change. I highly recommend Christian Brothers! Very honest. Superb service.
Sweti provided excellent service above & beyond what was expected.Very helpful! Thank you Christian Brothers!
After being a faithful Firestone customer, part owner and even employee starting in 1986... I finally had to try a new place due to poor service and neglect... Christian treated me as a customer NOT a woman, heard my concerns of the issues my car had and was not condescending... what a refreshing change. Needless to say. Firestone lost a customer of over 34 years and Christian brothers gained one.
A job well done. They are honest, customer friendly and will solve your problem or will make recommendations if they feel they can’t accommodate what you want. I trust them with all my cars and I feel that when I go to them, I am treated like family. Thank you Brian abd your staff fir a job well done.
Friendly, knowledge staff, quality work and affordable rates. Work is always done on time. I highly recommend Christian Brothers Automotive for all your vehicle needs.
It would take endless adjectives to describe the great professional, personal and caring people and service. Set up regular service for all the little things and their highly trained and thorough mechanics will give you a heads up on any future service. Save money, keep your vehicle in tip top shape for years to come. They will call and text progress, even give you a ride home and then pick you up when the work is done. Complete confidence from A to Z.
CBA did a very good job diagnosing my electrical problem. They spent more time they they planned, but they finally got to the bottom of it. I really appreciate the courteous and professional staff. I will be going back again to Christian Brothers Automotive the next time one of our cars gives us trouble! Just hopefully not soon!
Wonderful experience from initial contact, follow up throughout the repair process, to fair pricing at the end. Honest and fair mechanics here!
I come back to CBA every 5k miles or so for tire rotations and annually for an inspection. It’s so easy to get in and out and everyone that works there is always friendly, responsive, and earnest. Great business model.
Facing the April 14th Texas deadline for inspection and registration earlier this week, I had difficulty getting in anywhere two days in a row.Despite the fact that they had a full roster for days when I walked in Tuesday afternoon, they made arrangements to fit me in the next morning. Since the timeframe was several hours and I live close by, I planned to walk home and back, but instead they offered use of their shuttle service, which was a huge bonus.CBA completed the inspection an hour or two before it was expected, and I was able to get the rest of my day started much earlier than I had anticipated.I am extremely happy with the service I received... And kind of embarrassed that I had allowed their name to turn me off from giving them business in the past, because that was definitely the best experience I’ve ever had getting a car inspected. Highly recommend
I usually take my car into Firestone but Ive only had negative experiences recently and so I decided to give Christian Brothers Automotive a try. I can honestly say it was a very positive experience! My car was having power steering issues and now it drives like a dream. The staff were friendly and helpful! I didnt use their shuttle service but the fact that they offer that is a testament to their customer service! Ill certainly be back but hopefully not for a while because replacing a cars power steering isnt cheap! :)
I dropped in last Friday to get an inspection. I had no appointment and had never been there. They were very busy and yet they were so nice and professional. They squeezed me in and was out within 30 minutes. I wasn’t even a regular customer. That is called great customer service.From now on I am going to give them my business.The energy was one of kindness.Thank you Christian Brothers Automotive!
The brakes seemed to be working OK, until this (am) Saturday when my wife was taking the car when she noticed the Brake and VDC lights were on. I got home drove the car and noticed these lights coming on and going off randomly.
This was my second visit to Christian Bros. What a professional team they have. I took my daughters car in for oil change & inspection - PLUS - checking over the car - & was done in 1 hour from the start of the appointment. Met the owner too, what a nice person.
Ive had my vehicles repaired by a number of companies over the years and none have come close to the professional experience that Ive had with Christian Brothers Automotive. What a great team of people. Im actually looking forward to the next time my car has issues, not really, but I know I can count on Christian Brother to be professional.
I needed a car inspection but they didnt have any openings for the day I wanted. They offered to squeeze me in and I really appreciated that. I was out of there in about 20 minutes. Great customer service!
Excellent counter person. Very professional and courteous.
Very pleasant experience. Courteous staff. Cozy waiting room. Scheduled an appointment for an oil change and was in and out very quickly while receiving text updates along the way so I had an idea of what was happening - even received an online report just before checking out. So happy I stumbled across CBA and will be bringing my car here for all servicing going forward.
I had a light come on and AAA came and did a diagnostic and said my battery was fine they thought it was alternator. We take my car to your shop and tell them that we don’t think it’s the battery and to check the alternator. (The battery is less than a year old) We ended up going with the recommended service. ( which wasn’t exactly cheap especially for what was done ) I could’ve gone to autozone if I really needed a new battery. I pick up the car and drive home, change clothes and go to the gym. When I come out my car is DEAD! Call AAA again and sure enough it’s the alternator. Hours later have it towed home. Needless to say, I’m not happy and have serious reservations about your expertise. I’ll be taking my business elsewhere.
My experience at Christian Brothers was Fantastic. Brian was very nice & knowledgeable. Had battery replaced quickly-will definitely be using them in Future
Knowledgeable, friendly, professional.Actually seem to want to take good care of my older car. I very much appreciate the shuttle service.
I have used this shop several times for repair. They have always been up front on what to expect on cost. Some of my repair needs fell outside of their expertise. Instead of attempting a repair they told me their findings and tried to guide me to places that have the specialty I needed.I appreciate their straight forwardness.
Christian Brothers is by far the best mechanic shop Ive ever been too! The staff was extremely friendly and very compassionate. The lobby is clean and looks like a clean doctors office as opposed tons smelly dirty shop. They do quality work and its obvious that they care about their patrons! I highly recommend using their services!!
Very professional and friendly. I really liked their text updates during the day while they replaced a front-end turn indicator lamp and lens, performed a state inspection and took care of my front and rear brakes.
Appreciated being well informed of everything needed to repair my car. Shannon explained many things in detail and even though I didn’t fully understand it all he still took the time to do so.
The staff was super courteous and set expectations on the service I needed and met them. I would highly recommend them to anyone that needed work on their vehicle.
Every person I have interacted with at .Christian Brothers has been courteous, professional, thoughtful and just plain good people. They did the inspection and then I returned for a pretrip full inspection. Great value! Great service! Free ride to/from. And they even parked my car facing out so it was so easy when I picked it up! I’ll be back for future maintenance and repairs! Thank you!
I’ve been taking my cars to Christian Brothers Automotive for years. For everything from inspections and oil changes to “what’s that noise” or “why are all these lights flashing at once”, CBA has consistently delivered great results and great customer service. They offer honest estimates, good communication with friendly office staff (without a lot of jargon), and realistic timeframes. The lobby is clean and comfortable enough to get some work done while you wait, but they also have a shuttle to take you wherever else you need to be. For years I’ve been a satisfied customer, and I don’t plan on taking my cars anywhere else. Thanks, CBA!
Came in for a vehicle inspection and was met with not only good, quick service and a friendly staff, but I was most surprised when I recieved my inspection free of charge for being a veteran! What a nice surprise. Im sure to return to Christian Automotive. Thanks again!
Brian was very helpful and pleasant! I called because I needed my blinker light fixed, he was very helpful on the phone and really nice. I appreciate that since I dont know a lot about cars and probably explained it poorly on the phone. I got a same day appointment and it was very quick service. Would highly recommend!
Had my car inspected. Had an appointment and everything went real smooth. These services are becoming harder to find due to a shortage of inspectors. Christian Brothers did it right by scheduling these ahead of time instead of watching for ever in uncertainty.
Great quality service with a friendly attitude. A little more expensive but you get what you pay for. They gave very clear explanations and I ended up having a great conversation with what I found out later was the owner of the branch. Incredibly friendly and he ended up giving me a free oil change!!I will definitely be going back!
Very friendly, very professional, kept me informed by text all along the way, repair was completed right on time, and at a reasonable price. Really hassle-free. Jim
I went in to get my water pump replaced and they took it all apart and found out that there was more wrong and when I couldn’t afford to pay for it they put it back together as is in charged me nothing and everyone I talked to was super friendly and understanding
Great, friendly, efficient, professional service, always!!
This company is top notch. Very helpful, knowledgeable and prompt. They have the business attitude and manners you rarely see these days.
I highly recommend Christian Brothers Automotive (CBA). I have always had a very pleasant experience in dealing with the CBA personnel, which is not only friendly and courteous but very professional. Among other things, they keep their customers well informed about the diagnostics and progress made with their vehicles (they would even send me pictures of the parts that need attention, indicating which are more urgent.) Moreover, the different services that my two vehicles have received in the past have always been quite satisfactory.
Brought my Cruiser in for poor performance and diagnostic light check. Their check showed a lot of problems. The estimate was very expensive but I was willing to go with it since Im a senior who doesnt think he will need a car for very much longer and I figured the cost was less than maybe a replacement auto. The manager was very reluctant to make the repairs because he thought that these repairs might not be the end of it. He convinced me and I bought a older used car that has a good record. I later realized I hadnt paid for the diagnostic so I went in to settle up. He told me no charge. They could have gone ahead and made the repairs without comment and made a fair amount of money but they preferred to do what they thought was right and honest. Ill be back if this new car has any problems because I trust them.
Ive been bringing my vehicles here for regular maintenance for years. They always get the job done well and charge a reasonable price. On top of that, they are some of the nicest people Ive ever encountered.Ive sat in their lobby many times while they work on my car and Ive watched them interact with many customers. Today in particular, I watched them handle a customer who didnt understand an issue, got really frustrated, and was threatening to leave bad reviews (even though, in my opinion, CBA had done absolutely nothing wrong). They handled it with such patience and kindness, that it inspired me to finally come leave a review after years of visits.Oh also - their lobby is really comfortable and clean. Theres couches, coffee, and a clean bathroom. I highly recommend coming here.
They are a bit more expensive then other shops in the area but they do the service correctly. If they do find anything wrong they will not try to BS you with services or repairs your car clearly does not need. Honest in the work they do.
Friendly service and great people. The new texting system that is in place now is fantastic. Highly recommend them!
Excellent service!
They handled us right when they walked in, they wore maskes and sanitized everything. They did a very thorough check of our vehicle inside the hood and as it was lifted, they inspected the underbelly of the car and even made sure all the lights and sensors were correct. Wonderful work from the whole team, they were all very pleasant and I would 1000% return to them again for any more car needs. Thanks, guys. Youre all great. ♡
These guys are simply The Best! They handled everything in a professional manner, keeping us updated, they are offering a shuttle, which was a lifesaver for me and my baby. Their waiting room is super clean.Not to mention the great vibe and energy of the people I interacted with!Great job, Thank YOU!
I had a great experience! They treated me like family. I would highly recommend the next time you get your vehicle serviced to go to Christian Brothers Automotive off of Brodie lane in south Austin.
Very professionally run and highly organized. The state inspection only took 10 minutes. I used to pass on garages that you needed appointments but CB has changed my opinion.
After bringing my car to Christian Brothers for them to run diagnostics on my cars air conditioning, they gave me a long list of things that needed to be replaced. This list totaled close to $4,000 and they ensured that in order for the air to work everything needed to be done. After calling other companies to get second opinions, I was able to get what actually needed to be replaced- the compressor fixed for $1300 and the air works perfectly. After reviewing the price breakdown from each company, Christian Brothers was going to charge $160 more for just the compressor and $200 more in labor costs. I am a younger female so they either tried to screw me over or just actually up charge their parts and labor this much. Would not recommend this company to anyone unless they wanted to spend unnecessary money.
Amazing service. Was able to get in the same day, shuttled me to the rental car place. They explained everything that was going on, they worked with my warranty. I will 100% be bringing my vehicles back to them for service. Amazing.