user
Oak Hill Automotive
9301 TX-71, Austin, TX 78735, United States
Appearance
Oak Hill Automotive

Comments
Br
Review №1

Hank and the gang at Oak Hill Automotive continue to exceed my expectations for superior service from a trusted auto mechanic. Hank helped us make the right decisions for maintenance and prevention on my daughters Ford Escape before we move her out of state for a couple years. I trust Hank to maintain our family fleet of cars just like he would his own. He gave solid advice and excellent service.

Ab
Review №2

Great place! Need to call ahead cause they are busy and thats because they are good. I actually understand everything they tell me. Dont feel like Im being duped or scammed with extra or unnecessary charges. Love that the main guy seems to remember every car hes ever worked on! And most of the people too!

Rh
Review №3

I highly recommend Oak Hill Automotive. I started taking my vehicle here for regular maintenance, because it was right down the road. I continue to go back, even though it is VERY out of the way for me, because I TRUST hank and his techs. They do a fantastic job, are knowledgeable and they do not price gauge you in exchange for their fantastic service. I will continue to get my vehicle serviced here as long as I am in the Austin area. Thank you, Hank!

Ma
Review №4

Hank and his team was awesome. He answered all our questions in detail and gave us a wonderful experience. We didnt know much about parts of the car and he explained all my doubts and how to take care of them. I also took car inspection service and it was super quick. Got it done in 15 min.I will definitely suggest oak hill automotive.

Ba
Review №5

Hank at Oak Hill Automotive saved my vacation plans! My car was making a clicking noise in the engine. Since I was leaving in a couple of days for an extended vacation, it was important to know the cause of the noise. Hank stayed late to determine if the problem was significant enough to cause a safety hazard to drive the car. Thankfully, he was able to diagnose the cause and remedy the situation so that I could continue my travel plans. Hank is thorough, knowledgeable, and concerned for personal safety.

Ja
Review №6

I can love my car again. It drives like a dream. Fast courteous service. Reasonable price. A dream experience from beginning to end.

Ri
Review №7

Hank and his team are solid. Hank is straight-forward and has his customers safety and best interest in mind. The suburban broke down over the weekend and we had our SUV back by Wednesday. I truly feel like Hand and his team take care of the vehicles and customers. Its helpful to know that they do the job right the first time.

An
Review №8

Hank is a mechanic that you can trust, and that can be hard to find. I highly recommend Oak Hill Automotive!

Be
Review №9

This is by far the best automotive shop in town. They are always reliable and fair. The quotes they give beat the rest and the turn around on service is fast.

Em
Review №10

Always friendly and helpful! Honest and thorough work—I’ve had extensive repairs as well as quick inspections and oil changes. Highly recommended!

Ro
Review №11

Excellent place for automotive work.Honest and does superb work!!!

Ke
Review №12

If there was a sixth star, I would give it too. Uncommonly honest, capable, expert and friendly. I cannot say enough kind things about this group who have been servicing my cars for more than a decade. Always the best choice. Thank you Hank!

Sa
Review №13

Hank is very helpful. I brought my car in with a laundry list of things. All were taken care of in a reasonable amount of time.

An
Review №14

If I could give them 10 stars I would. We have been customers for over 25 yrs and now live out of state. But when we come to town we still get our oil changed. Hank worked us in last minute. He is booked thru 1st if August.

Kr
Review №15

I love these guys. Hank is super personable and I always feel like he is being 100 percent honest with me about what is going on with our vehicles. I completely trust them.

Ca
Review №16

As usual Hank & his team are informative and provide timely quality service. I wish all businesses were as good as Oak Hill Automotive.P.S. Hank, can I get a 10% service discount for this review? :-)

Ri
Review №17

Annual travel trailer State inspection. Quick, polite, professional. My new provider. Awesome people here and that sold it!

Da
Review №18

I was referred to Oak Hill Automotive by another local repair shop who was swamped and behind with repairs for weeks. After speaking with the owner, Hank, he graciously agreed to squeeze me in to their busy schedule as well, on short notice. They performed an electrical analysis on the day he promised, ruled out possible suspects, identified the culprit, and gave clear notes I needed to get my problem fixed. Honest work, speedy service, fair pricing... happy camper and back on the road. Thank you, Hank & Oak Hill Automotive.

El
Review №19

I keep coming back here because their work is reliable and quality. Hank is a real trustworthy guy who has your best interests in mind.

Al
Review №20

Ive had Hank working on my truck for the last 13 years. Honest and knowledgeable, reasonable prices, great customer service and communication. Dont hesitate! I consider him a friend as well as a vendor.

Sa
Review №21

Hank and his team did a great job on my vehicle. Went to Oak Hill Automotive for a second opinion. Theyre very professional, honest, and responsive. Glad I went to see them!

Da
Review №22

Hank at Oak Hill Automotive is honest, excellent, and has known exactly what needed to be done when working on our cars. We moved to South Austin but still go back to him, we hope he never leaves!

Pa
Review №23

Hank and team have been my mechanic for several years now. They are pros, and I get quality service every time. He walks with me in decisions whether it is worth it or not to fix. I never feel pressured. SO glad to have Oakhill Automotive in our town!

Jo
Review №24

Expertise, wisdom and honesty! Hank and the staff are authentic and genuine folks helping people out with their cars. Been trusting them with my cars since 2013 and have no plans of finding another shop.

Ke
Review №25

Oak Hill Automotive does excellent work and keeps me informed about the condition of my vehicles. They do what is required and requested without any pressure to do unnecessary maintenance.

al
Review №26

Hank was absolutely wonderful to work with. He helped me to get a tow from broken down on the side of the highway and he made multiple calls to both myself and my father to discuss repairs. Although we decided not to move forward with this repair, I would highly recommend. Very friendly, professional, and informative.

Fa
Review №27

So happy I found this shop! I discovered it through the many positive reviews online. Hank, the owner, is very knowledgeable, skilled, and professional. We appreciated his thoroughness and honesty in explaining what was going on with my RDX, and the repair service was above and beyond what Id experienced elsewhere.

Jo
Review №28

Hank and his team have been taking care of our vehicles since we moved to Austin. He and his team have been thorough and honest each and every time weve taken a vehicle in, and we completely trust them with their diagnoses and work.Well continue to use them for all of our vehicle needs!

Ve
Review №29

This auto shop is amazing. Hank is very professional and friendly. He share his knowledge about cars and is very informative. The work was done well and my old car is road worthy again. Thanks so much.

ma
Review №30

This is by far the best mechanic shop in the area. Hank and his team are very knowledgeable, honest, and diligent. They figured out the problem, and fully resolved it without taking the opportunity to do far more than was needed (as we know some mechanics do), and charged me a very reasonable fee. I highly recommend.

Ti
Review №31

Great service. True pros. You can have the confidence to have it done right the first time. They are very good.

Ma
Review №32

Great local shop! Hank was very helpful over the phone and in person. They worked on my 2012 F150 and had the issue dialed in and vehicle back to me well within the quoted time. I will be back for future service. Feels reassuring to have a shop that I trust so close to home!

Sm
Review №33

I have been Having work done on my 2003 Mustang for the last couple of months. It was a major overhall. They have done a great job and in a timely manner. I have used Oak Hill Automotive before and Trust them completely. One of the first times I used them was years ago when I was having trouble with a truck. I had taken it to another shop and they told me I need new plug wires, a complete tune up and cleaning of the fuel jets. This was going to cost me about $1500. I left there and took it to Oak Hill Automotive and explained the problem. They ran test and then came the way to solve the problem. It only needed a new gas cap which cost me about $30 or $40 including the tests they ran. They could have ripped me off but because of their honesty and expertise they did their work and I didnt have any problem after that. Thanks to them and their Staff!

Br
Review №34

I took it to them for a State Inspection, I needed bulbs for my car, they called me once they found this, said they would call if there were anything else, asked my permission to move forward. Once done they called me to pick it up. Excellent customer service, professional and nice staff.

Ch
Review №35

For over 30 years, Oak Hill Automotive has NEVER failed to perform quality, trouble-free work for us. One can expect to pay as much as one would pay at a dealership, but I have never known ANY dealership to perform NEARLY as consistently as has Oak Hill Automotive. Year in, year out, decade in, decade out, sports cars, work trucks, engine rebuilds, periodic service, differential overhaul, electrical mysteries, whatever, it doesnt matter; if they work on it, they will figure out the problem and do the job right.

Mo
Review №36

Hank & crew are very reliable and honest folks!

Su
Review №37

From my initial phone conversation, I came away with a positive view of this business. My alternator was out, and there were other maintenance concerns to address. Hank was knowledgeable about the vehicle model I drove and advised me accordingly. He was never condescending to this old lady, which I very much appreciate. Because I use my car for delivery runs, they were receptive to get my car back to me in a timely fashion. And they did so. As a new resident of Austin, I am thrilled to have someone now to rely on should other maintenance/repair issues arise.

Lo
Review №38

My older vehicle had several concerns. Hank explained the possibilities and causes from my descriptions I relayed. After thorough diagnosis, detailed explanation/ estimates, I felt confident in their abilities/solutions and approved all suggested repairs. My vehicle is running well and dependable. Ill be bringing any future car repair needs I have to Oak Hill Automotive. Thanks, Hank

Er
Review №39

This business is Great! Hank is a fine man that is honest and straightforward. I listened to him explain service required to some other customers while I waited; Great explanation and presentation of options. The work they did to my truck was fast and fairly priced. I Highly recommend this business!

Jo
Review №40

Hank and his team have taken great care of my family’s cars I will not go back to 2 closer shops on Bee Cave Rd that did half a. . work.

Gr
Review №41

Ive been a customer of Oak Hill Automotive for almost 20 years. They get all my repair business. I think theyve done everything possible to my cars over the years. Hank and Steve will keep your car running right. They are honest with you about what needs to be done now, what needs to be done soon, and what can be put off. It can be hard to get in to the shop on short notice (and that right there should tell you something) but they will try to work you in in an emergency. I refer all my friends there without hesitation.

Ka
Review №42

New to Austin and needed a reliable automotive repair shop. Hank is extremely professional and has always taken good care of my car. I will return for all my future service needs. Two thumbs up!

Ca
Review №43

Wont go anywhere else. Honest as the day is long. Good people with serious mechanical skills.

Ma
Review №44

Hank and his team of mechanics are extremely good at what they do. Hank is a pleasure to deal with. We have used OHA several times. We keep coming back because Hank keeps his customers informed and sees to it that the work is done right and the vehicle is ready when promised. I would not hesitate to recommend Oak Hill Automotive.

Er
Review №45

Always excellent service and professional staff !

Sa
Review №46

Hank is an excellent shop operator

St
Review №47

Always excellent and friendly service!

Mi
Review №48

Even though I live 45 minutes away, I take all of my personal and work vehicles to Oak Hill. Hank does an amazing job laying out all of the options and helping me make strategic decisions about vehicle repairs. Theyre always on time and you can trust the work they do to be top notch.

Jo
Review №49

Hank is great. Honest, upfront and has the knowledge to take care of whatever your care needs. I know I am getting the job done right when I go to Oak Hill Automotive.

Sa
Review №50

Hank and Team are by far the best mechanics Ive had the pleasure to work with. Ive been going to Oak Hill Automotive for a few years now, and they have never failed to exceed my expectations while delivering a professional, expert, and friendly service. I trust Hank! I recommend Oak Hill Automotive to anyone needing help with their vehicles. Im a happy customer.

Ca
Review №51

Always excellent service to my car.

Ma
Review №52

Hank is professional, honest and will always shoot you straight - good or bad. He and his team will take care you of you. He is the best in the business.

Da
Review №53

I’ve taken my car there multiple times, from New motor mounts to me getting in a small accident and needing to make an insurance claim (in which the Manager Hank took care of himself) These guys have been nothing but honest, helpful, and just a good old fashion authentic auto shop. Hank and Steve are some of the most nicest as well as knowledgeable men I’ve ever met. I would recommend anybody to take their car here for any kind of problems, I’d call first though because sometimes they have a line. Steve will be retiring soon and he will be missed!

Te
Review №54

Ive been taking vehicles to Oak Hill Auto for repair work for almost 8 years. They do thorough and professional work. In addition, I trust Hank to only do what needs to be done and to do it in the most economical way possible. That has not been my experience with other auto repair facilities.

Er
Review №55

I had an issue with my F150 truck the day I was supposed to go out of town to Nashville (800 mile trip) and took it to Oak Hill Automotive to evaluate. They got me right in and diagnosed that my prior oil change done at a quick oil change type of place was done improperly and the oil filter was damaged and leaking. They fixed me right up and saved an engine failure.I have also taken used cars I was evaluating to them for inspection and they have given me great guidance.

Ke
Review №56

True automotive repair professionals. Locally owned and operated by life-long community resident who has grown up in the industry. They care and know only one way to repair - the right way.

El
Review №57

Hank is always courteous and prompt. I know I can trust him with my auto repairs.

Br
Review №58

These guys are the most competent, reliable and communicative auto shop Ive ever found.First-rate people and service.I keep saying good things about Oak Hill Automotive. That doesnt come easily for me, but truth is...THEIR SERVICE is GREAT. Overtime.

Su
Review №59

I took my Suburban to Oak Hill for several issues and also a 100,000 mile tune up. They were attentive and responsive - and I never felt like they were trying to sell me on anything. They took the extra time to discuss all my options and made sure that all the parts were in house before having me drop the car for service. Great experience!

Tr
Review №60

Hank Amor and his team have always protected the vehicles I bring to them with routine maintenance and some occasional non-routine things. They are personable and professional and have extended the life of my vehicles, even when the expectation is high.

St
Review №61

For 25+ years we’d been taking our cars to the Lexus dealership for 2 of our cars & the Toyota dealership for the SUV & another place for the Ford F-150 truck - for regular maintenance as well as large repairs. Our son who’d moved to Oakhill area told us about Oakhill Automotive. One weekday - only for sake of expediency - we took one of the cars in for the yearly inspection. The inspection & subsequent discussion about preventative maintenance on the one vehicle was all it took for us to decide to move our business from the dealerships to Hank Amor, owner of Oakhill Automotive. It was a multitude of reasons but to wrap up - Hank is extremely knowledgeable on all vehicles/makes/models & is a perfectionist - and his mechanics seem to be too. Work gets done correctly the 1st time & is completed when promised. And we aren’t dealing with 4 people (receptionists/service advisors/mechanic/cashier/etc). Hank runs a tight ship because he does it all. We’ve had zero regrets about moving work on all our vehicles to Oakhill Automotive & only wish we’d done it sooner.- Anthony & Stephanie Icenogle

Ma
Review №62

The folks at Oak Hill automotive are great! I took my 4Runner in for an oil change and A/C recharge. They explained the process to me and even suggested possible maintenance down the road. Never tried to upsell or take advantage of a customer. Ill definitely be taking my other vehicles to Hank & crew at Oak Hill Automotive.

Ch
Review №63

We have entrusted our vehicles to Oak Hill Automotive for several years. They provide highly skilled, honest and friendly service at very fair rates.Last week, our car had a very intermittant problem. But, when it occurred, it disabled the vehicle. Hank and his team found and fixed the problem, as usual.We highly recommend Oak Hill Automotive!

Jo
Review №64

Hank and his team communicate well, run a very professional auto repair shop and do great work. Im a car guy, and my brother has had an auto repair shop. I know what it takes to run a shop the right way. Oak Hill Automotive delivers. Highly recommended.

Ma
Review №65

Thorough explanation, with experienced recommendations. No pressure, helpful when trying to prioritize.

Ca
Review №66

When taking any of our cars to Oak Hill it is so nice to have total confidence that they will maintain and repair our cars at a reasonable price and that the job will be done right. I especially appreciate their talking through the issues with me and laying out all of the options.

Li
Review №67

Hank and his team are polite, friendly, and professional. We use Oakhill automotive for all our vehicles, including a 1970 F100, which many garages dont have the experience to service. They are fairly priced reliable and knowledgeable.

No
Review №68

Great crew to repair your car. Strangely, I had an unusual issue where I had a seized turbo. They found and fixed the problem in no time. My car has SO much power now.This time they fixed a coolant flange and did a wheel alignment. Again, awesome work for a really fair price!

Ha
Review №69

We have always been very satisfied with Hank and everyone at Oak Hill Automotive for over 13 years. Honest trustworthy service with integrity is what you’ll get.

Di
Review №70

Amazing honest customer service! Hank checked out all three issues and fixed only what needed to be done. I had been told by an Oiler change place, that the outer tie rods were bad. This wasn’t true. As a first time customer, I can guarantee will be a lifetime customer.Thank you for your great service Hank!

Xa
Review №71

Great customer service and they use quality parts for your service.

su
Review №72

We have bringing or cars here for 20+ years. Great, honest service and I leave knowing the problem has been solved.Recently asked to bring our daughters car in, they were bust, but squeezed her in because they knew she had to get back to school. Hank and Steve even make it a point to talk to my daughter about what was being done and how important it is to keep up with maintenance. Love these guys!!!

Bl
Review №73

My husband and I are very satisfied to date with the professional and courteous service we have always received from the owner and others at Oak Hill Automotive. They answer our questions, explain the work to be done in simple and clear terms and complete the jobs within a reasonable amount of time. An extra benefit to us is that the shop is close to our home.

Ma
Review №74

Ive used Oak Hill Automotive three times, and each time they were very professional and on time. Both time were pleasant experiences.

Le
Review №75

Hank saved me a lot of money today (PPI, Subaru). It’s a great shop, I’ll definitely return there in the future, even it’s pretty far from me. Very good service, fair prices, smart and professional staff. 10/10, would recommend to friends.

La
Review №76

I have used this facility for over 3 years. I think they are good at what they do. Always friendly.Update: we had to have our air conditioning repaired. They fixed and got back to us in reasonable amount of time.

se
Review №77

My most recent visit to Oak Hill Automotive was just as pleasant as my first. The staff is professional, honest, and knowledgeable. All of my concerns were met, and handled quickly and thoroughly. I highly recommend Oak Hill Automotive to anyone looking for a great automotive shop to care for their vehicles.

Su
Review №78

Oak Hill Automotive is my only go to caretaker of my vehicles. They have been servicing our cars for years and have taken such good care of us. I mostly appreciate the forward look they take to let me know what I have coming up or to proactively check my battery every now and then to make sure I dont get stranded. I highly recommend Hank and Steve and their team to others. Thanks Guys!

Pa
Review №79

Inspection went smooth

Ma
Review №80

Wonderful service and lots of personalized service with our cars. Highly recommend!!!

Ma
Review №81

My car went out of warranty a while back, so when it developed a serious issue, I took it to Oak Hill Automotive. Hank, Steve and the crew are awesome! They found that the problem was coming from the electronics and figured out which systems were causing failure and updated the modules. They kept me informed of the progress as they went thru the numerous systems to locate the problem. I highly recommend this business!!!

Ha
Review №82

Oak Hill Automotive has been providing excellent service for my car since I moved to Austin five years ago. Hank and Steve and all the employees have seen to it that maintenance and repairs are accomplished in an efficient manner and have been accommodating to my schedule. I recommend Oak Hill Automotive to anyone desiring superior care for their automobile.

tr
Review №83

Went above and beyond fixing stubborn issues with an older car to pass inspection. I will definitely go back.

Ni
Review №84

Weve been taking our car to Hank for almost 2yrs now and will continue to! The service is always great and timely, and Hank always takes the time to explain why particular services are/are not needed to us. Highly recommend!

La
Review №85

Hands down the best partners in auto care that we have ever had. Steve and Hank consistently review all options and offer recommendations based on our familys needs. Trustworthy and honest -- these men are a rare find. Whether your repairs are extensive or minor, you can take a deep breath and rest knowing a) youll be given all of the options and b) youll be taken care of. We are so thankful that someone recommended them to us some 10+ years ago. Wonderful people whose values show through in all that they do!

Ro
Review №86

I have used Oak Hill Automotive in the past for oil changes and state inspections. When I last had my oil changed, Hank alerted me that my brakes would need to be replaced about the time of my next oil change. I called and scheduled time to bring my Lexus SUV in for the oil and brake service. They ordered the parts and had them ready when I dropped off my SUV. The service took the exact amount of time quoted and the result is amazing. My brakes operate smoothly and I no longer have the pulsing sensation when trying to stop. Hanks mechanic also noted a possible future issue with my radiator cap. It was replaced so I wont have any issues this summer. I recommend you give them try when you need your next service.

Ro
Review №87

These guys are the best! They have kept my high mileage(150k+) vehicle on the road for years now. The integrity you will find here is unparalleled. I didnt always have the $ to fix everything wrong with my car, but Hank and Steve are kind and patient enough to educate me on what I need to fix to get back on the road and what things I could wait on. Truly a blessing to have these guys. The place is exceptionally clean and professional(more like a dentist office than a mechanic shop). We are customers for life.

St
Review №88

Hank and his Team are very Customer Focused with a professional facility and deamenor!!

Br
Review №89

What a great place to trust for maintenance on your vehicles. The team that runs this business are awesome. They tell it like it is and will work with you on repair and maintenance recommendations. I recently brought me 2003 Expedition in for an oil change and an inspection. This team did an awesome job.Over the years I have trusted Oak Hill to service my vehicles knowing that they will do a timely job and I never feel like I am getting taken for a ride. Thanks for the trusting and personal attention you and your team are providing.

Ja
Review №90

Very professional. Kept us informed and kept car longer because they wanted to be sure they were able to diagnosis the actual reason for the no start condition. They found the issue and provided proof to share with the company that warrantied our cars battery. Clean waiting area, professional staff and fair pricing.

Ja
Review №91

Top notch auto shop. Hank (owner) and Steve are great - professional, knowledgeable, and take pride in what they do. Good magazine selection and coffee while you wait. If you live in the area (or even if you dont) and need auto work, check them out. A+.

Sa
Review №92

Really fast service and great communication.

Ca
Review №93

Hank and Steve and the mechanics do awesome work! They are top notch and they take care of you and they are the most honest people you will meet!

Co
Review №94

They were very fast and professional on my first visit. My fuel pump needed replaced and they got it taken care of in 48 hours and charged a pretty fair price.

Ja
Review №95

Old guy at the counter was about as useful as used oil. Bad attitude.

Sa
Review №96

I have taken family automobiles and trucks to Oak Hill Automotive for over twenty years. The service has been outstanding. To give you an example yesterday August 30 the check engine light came on in our GMC Terrain. Even though they had a lot of work and mechanics on vacation, Hank was able to get it in, trouble shoot and order the part for Friday delivery. The vehicle was fixed before lunch Friday allowing us to use it on the three day weekend.

Ga
Review №97

Hank has worked on my automobiles many times during the past fifteen years. He has always been honest, professional and an expert mechanic. I highly recommend Hank and his staff for any type of automotive repairs.

Am
Review №98

We have been going to Oak Hill Automotive for a few years now. Service is always friendly and prompt. They work to fit me in when possible and I completely trust them. We discovered Oak Hill Automotive after the dealership service manager recommended several maintenance items and put on the hard sell. I got a second opinion at Oak Hill Automotive and it turned out some of the items were not yet due. They took care of what was necessary and tracked the rest. They have been taking care of both our cars ever since. They provide honest quotes, use high quality parts (which will sometimes cost more), but will not recommend anything unnecessary and they stand behind their work. Highly recommend!

Re
Review №99

I sometimes go to lambs when the tire pressure light comes up and they do it in like 5mins as complimentary. It was 30mins before closing time and this place was on the way home, when I asked if they could check the tires, the owner was frustrated and said if I want that I had to wait 20-40mins until he finishes closing. Great way to shoo away when they dont want to help.

Jo
Review №100

Hank is friendly and knowable. He has actually kept me safe twice in the last year by his recommendations and service. Wouldnt take our vehicles anywhere else.

Information
12 Photos
100 Comments
4.8 Rating
  • Address:9301 TX-71, Austin, TX 78735, United States
  • Site:https://oakhillautomotive.com/
  • Phone:+1 512-288-3366
Categories
  • Auto repair shop
  • Auto parts store
Working hours
  • Monday:7am–6pm
  • Tuesday:7am–6pm
  • Wednesday:7am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–6pm
  • Sunday:7am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations