Ny
Nyle Maxwell CDJR of Austin
13401 Highway, Ranch Rd 620 N, Austin, TX 78717, United States
Comments
ja
Review №1

Matt Williams is the best, he never gave up on me especially when things started to look bad. He pushed through and Im happy to say I drove off in a 2021 Nissan Versa. Thank you Nyle Maxwell of Austin.

Mi
Review №2

Recently moved up to Austin and finding a dealer that is close but also friendly and trustworthy was a worry. However, my visit to this place exceeded my expectations. Patricia, the courtesy driver, and Sam who were so helpful and great. They made my service drop off and pick up process as easy as possible and made sure I was aware of everything, and also gave me helpful information about my car in the future. I’m glad I gave this spot a chance! Will certainly make this my new dealer.

Mi
Review №3

Alan in Service has taken care of our cars for years. Excellent work and great communication. Were on our 2nd Chrysler 300 and could not be happier!

Ja
Review №4

I brought my grand Cherokee in today and, Alan did an amazing job as my service technician. My issue was resolved in 3 hours! Everyone else was super friendly. They just gained a new faithful customer. Thank you

JE
Review №5

From the moment we drove up Cody greeted us with a warm welcome and gladly narrowed down the best Jeep for our needs! He was courteous, professional, informative -along with the Finance department making the entire process a breeze. We’d give them business again and definitely recommend you do too!

Je
Review №6

I’ve purchase 4 trucks from Maxwell Dodge. Every purchase has been with Warren. Being a little selfish. I will not deal with anyone else but Warren. Reasons are.Nice guyRespectfullyKnows his jobKnows his customerLongevity with MaxwellFollows upJeffrey S Fox

Tr
Review №7

The experience that I had with Jeffery was honestly the BEST experience I have EVER had buying a car!!! There was never an ounce of pressure, & he not only listened, but he also let me set my own down payment! I explained to him what I was willing to spend a month & he not only meet that number, but beat it by $57 a month!!! Never once did I feel any pressure to buy or go out of my budget! All I can say is thank you so much Jeffery! You not only made my day! but also my year!!!! I love my BMW.

Be
Review №8

Juan Carlos was amazing. Very helpful, very friendly. The guy who oversaw the financing really worked with me to get something I wanted. This was my first time buying a car, you know, like an adult, and it was a great experience.

Em
Review №9

Chris did a great job of keeping me informed of the progress of my car’s service. Multi point inspection results were reviewed to my satisfaction. Everything was done in a timely manner.

To
Review №10

Had a great experience with Anthony in the service dept. He worked diligently with me to solve the issues with my truck.Excellent customer service.Thank you.

JE
Review №11

I took my Jeep in for an oil change The service adviser Alan Motloch was very friendly and helpful. Having an appointment is the way to go! He called when my vehicle was ready to go and I was greeted by name when I arrived. Keep up the good work Alan!

Am
Review №12

From start to finish hands down the best service and consideration ever. They make you feel like you are one of their family members. Treat you the way you would treat them. Awesome. This won’t be my last time buying from Nyle Maxwell. Awesome people and a wide selection of vehicles to suit your needs. Thanks again Chris and Daniel. Love ya.

Mi
Review №13

Great experience with the Express Service Team. Patricia was very welcoming and made the service process very easy. In and out in a reasonable amount of time and really enjoyed Patricias upbeat attitude. Thanks!

Da
Review №14

Recently purchased at Dodge Charger Gt! Overall a really great experience. I met with salesman Diego. I Highly recommend him if you are considering buying a car. No pressure, no rush, and a smooth customer experience. Felt really great after my purchase!Thank you so much Maxwell team!

Pa
Review №15

One of the best dealers we gone in a while.Noemi is a very professional & awesome sales person not to mention she has a great personality and very friendly. She really makes you feel welcome. Since the first phone call my husband made her asking about the truck he was interested in she was helpful and dedicated to get us the best deal we could get. Thank you Noemi my husband loves his truck. Will recommend anyone that needs a vehicle and wants a profesional sales person go see her.

Ma
Review №16

Great experience!, Highly recommend Rosa Montiel and Bob Nolan for financing. I dislike going to buy vehicles in person due to bad past experiences.They made the process painless and straight forward no BS!. Got a fair trade in price, they worked with my budget, and left with the Tacoma I wanted. We will definitely be buying from them again when wife is ready. Thank you guys.

Se
Review №17

Dealt with Colby about my truck. Great service. Fast and reliable. Highly recommend him very friendly. Thank you Colby.

Ed
Review №18

Everything was smooth and easy. From trading in and buying my wife’s Jeep. Very professional from the very beginning until the end. We didn’t mind driving almost 2 hours to this dealership. It was a great experience.

Gl
Review №19

It’s our second time getting a car at Nyle Maxwell CDJR of Austin and each time we come here we are treated with exceptional customer service. Shout out to Landon the manager and Ryan who did a great job helping me get the car of my dreams. From start to finish and every person you interact with, you will not be let down with the superior service you get from everyone you interact with ( from finance to car accessories sales). They are great people and they want you to go home with a car that you love and that will fit your budget. If you are in the market to buy or lease a car, don’t hesitate to visit this location, you’ll drive home very happy!

Sa
Review №20

I’ve been going to Nyle Maxwell CDJR for over 15 years now and I have to say that if you need dealership work done on your car then see Alan! He’s the best I’ve ever worked with and now I can’t even think about working with another service representative. He is the most responsive person I’ve ever encountered in the automotive service industry. He understands what it’s like to be dependent on your vehicle and keeps in constant communication. He’s even spent hours of time helping me solve complex warranty issues. Seriously he is the best there is! Thanks Alan!!!

GR
Review №21

Took a bit longer than expected but andrew was awesome…. Car runs great no issues… looking forward to doing business with you all again :)

Ja
Review №22

Words can’t express on how grateful I am for this dealership and Working with Dalton! At first I wasn’t interested in buying ANYTHING because I felt like my finances/credit score wasn’t top tier to get the vehicle I wanted! Dalton was very nice and transparent with my options and the options on the lot! Honestly I don’t know what to say. I’m grateful for my wrangler and for the beautiful humans and Nyle Maxwell Austin. Especially Dalton and Phil! Dalton was determined to get me in the vehicle that I WANTED and I’m grateful fir that!SN:The overall esthetic of both buildings and lots are great too!

Ja
Review №23

Alexander Henley - Thank you for your time working through the trim packages to help me find exactly what I was looking for the whole time. All - call Alex if you need low pressure, patience and integrity.

AT
Review №24

Came in just for an appraisal on my Jeep. Sales guy Robbie Knox was super attentive. Him and sales manager B were able to make magic happen as if Houdini himself was there! My wife already gotten her vehicle from there and now mine. We will definitely be back in the future when we want to upgrade hers! Thanks again for being so awesome!

Ja
Review №25

My service at Nyle Maxwell was great. The service advisor I had the privilege to work with was Chris Sepeda. As soon as I pulled up Chris came out and welcomed me to the service center. Was extremely polite and was willing to help me with my visit.During our conversation, Chris was knowledgeable about the vehicle and explained how the process works to fixing the problems I was having. He arranged a shuttle service to take me back home and continued to stay in touch with me during the day on the progress of my vehicle.When I went back to pick up my vehicle Chris went over everything that was done and was very thorough with the paperwork. This is the reason I go to Nyle Maxwell super center. The customer service I received was above and beyond from Chris. If I need to have any more work done in the future to my vehicle you can guarantee this is the dealership I will be going to and Chris is the guy I will be looking for to help me out. A+++ service!!

Fi
Review №26

Overall solid experience. Spent less than 2 hours on the whole process. Moe - the sales rep - was professional, easy to work with, and I would buy another car from him. May even share a beer. Daniel is the finance guy, a good person as well, easy to work with and good support. Good people. The best selection of Jeep Gladiators I have seen in town!

St
Review №27

Brakes were making noise like the pads were worn, brought car in for evaluation and told that the brakes were just fine more than 60% pad material left.I appreciate the check up and peace of mind. Dealership also performed latest recall. All this at no charge. Thanks again

Ki
Review №28

Had a great experience custom ordering a vehicle with Nick Condiss. He kept me informed the whole process and got me in and out of the dealership in two hours. This was the fastest and best car buying experience I’ve had from ordering the vehicle all the way through financing with Kristin. They were all friendly and knowledgeable making the whole experience amazing!

Bi
Review №29

As always...a good experience. As for the Service Mgr Andrew...never had a better one...very personable which made it easy to communicate. This day & age is a rarity. In addition, I stopped over at the parts to ask/purchase touch up paint...I didnt get the name of the gentlemen that helped me...wore a baseball cap as many due...had a beard. Awesome service & personable with details & friendliness of the transaction. The other guy that share a the spot with there...sadly...never have had that type of service...thinks he needs lessons from his bearded partner. All in ALL AWESOME SERVICE!!!

Bl
Review №30

The folks at Nyle Maxwell have always taken great care of me and my Ram. During my recent visit, Patricia really went the extra mile and came up with a solution for an issue that should have cost much more. I’m truly thankful for Patricia and her excellent customer service. I am a loyal customer to these guys and will continue bring my truck to them with anything that it needs. Thanks again!

Ar
Review №31

Had amazing service this past week. I called ahead to order a new spare for my jeep wrangler and it was ready same day, however i could not get there until the weekend. Not only was I able to get my new spare, after driving an hour and a half, but got an oil change as well. I will continue to make that drive for this type of service. Thank you Colby and the staff at Kyle Maxwell CDJR!!!

Ch
Review №32

Chris Sepeda is the best! Chris is very helpful and kept me informed of allthat was being handled on my Jeep. Appreciate his friendly and helpful attitude!

Am
Review №33

Warren Bolden is a great guy he was our Sales Consultant. He worked with us to find us the truck we wanted. He was very helpful and kind. It was a nice experience. Thank you Warren. I hope you have a good day.

jo
Review №34

Salesman Chris did a good job during the purchase process was not expecting to jump out of a high interest loan of 20% on a 2014 vehicle to 8% on 2021 vehicle. We purchased our Cherokee from this location back in 2016. Excellent finance team they worked really hard to work out a good deal. Highly recommended if you are riding on a high interest loan looking for a better rate. Thanks again.

Ga
Review №35

My service advisor Andrew was really outstanding. He was patient and professional dealing with my service issue which had caused some previous frustration. Andrew walked me through the process step by step and went beyond this by going to a service manager, Eric, to help straighten out any questions I had regarding final costs and during this I was able to find a little savings which meant a lot. Well done Andrew and Eric.

Sh
Review №36

Nyle Maxwell staff are easy to talk to, fair, and transparent. I cannot say the same of some other local dealerships that I visited this weekend. I feel like I was given a fair trade for my vehicle and a fair price on the Gladiator I wanted. The process was very smooth and I have no complaints. Jamal was my sales rep and he was excellent. LJ was my finance point of contact and she was excellent as well.

Re
Review №37

Had a really good experience at Nyle Maxwell Jeep Ram Chrysler. Our sales rep Alexander Henley was very knowledgeable of the vehicles he had for sale. He also had a really good attitude and went above and beyond to get us into the truck we wanted. We ended up getting a Ram Laramie and are very happy with our purchase. All the dept’s we dealt with: finance, accessories, and sales were very accommodating and cordial. One of the best experiences we’ve ever had with a car dealership. No high pressure, very patient and just an all around good experience. I strongly recommend them and will definitely be a customer again.

Sa
Review №38

Juan was amazing and showed us a few cars in our budget but we fell in love with Dodge Journey for our family car!! Mike in financing was amazing too and got us a great warranty package for our budget! Recommend coming here if your Shopping for a new car!! Family friendly and great customer service!!

Va
Review №39

Had been looking for my dream car for quite some time. Was hoping to find the right one for the right price. Jeffrey M. Contacted me about my interest, I knew they had the car I was looking for before I even went into look at it. Went in and test drove and absolutely loved it. Got a great deal on my car, process was very clear and understandable. Customer service was amazing! I would highly recommend this dealership to anyone looking for their dream car or truck! 😁😁 thanks Jeff! You rock man!

Ti
Review №40

I was so happy with choosing these guys to help me get in to a new truck! Extremely responsive, kind, and helpful - everything that one could want in a car buying experience! Thank you SO much! 🙏👍❤️🐾

Ha
Review №41

Brought vehicle in for service 2nd time this month. Both times staff has been helpful and courteous. They completed necessary service and repairs in a timely manner. kept me informed the entire time. Shout out to Andrew and the rest of the crew. Thank you, keep up the great work.

Ke
Review №42

If youre looking for a good vehicle and no BS you need to go to Nyle Maxwell CDJR. Go see Brian when you get there hell make sure he takes care of you. Good prices no games no gimmicks.All the folks here were professional! I will come back and buy my next vehicle from Nyle Maxwell. These people got car buying figured out.

St
Review №43

Probably the best service experience I have ever had! Went in to get my oil changed and the team was great. Worked with Corby. Great communication and super fast. If you are thinking of taking your Mopar product to a non-dealer to get any work done, would recommend you come here first. Even if it is a few $1s more, it is worth it!

ki
Review №44

Andrew was great! He got me in and out, pointed out a couple of concerns, little things actually. He offers your customers a positive face. The only negative I have were the drops of motor oil on my hood. Otherwise it would have been five stars. I was in a hurry to get to an appointment so I let it slide. No biggie.

Al
Review №45

I couldn’t be happier with the customer service I received at Nyle Maxwell. Dalton and his finance manager gave me the best deal on my trade in and new purchase. They are honest and not pushy and did exactly what I asked for. As someone who has been to countless dealerships and been taken advantage of I will always recommend Dalton and Nyle Maxwell above anyone else.

Ty
Review №46

The guys at Nyle Maxwell, namely John, Mike, and Pierce were awesome to work with today. I showed up, took a test drive, and walked off the lot with my CPO Wrangler in no time. They coached me on the best fit warranty coverage knowing I have future plans to customize my rig so they made sure I was taken care of. Thank you guys!!

So
Review №47

I have nothing but positive words to say about my recent service. Chris Sepeda came out to greet me before I could get out of the car. He was very professional, knowledgeable, and personable. He took the time to address my concerns, and explained in detail the work completed on my car. I highly recommend Chris as your service advisor.

Vi
Review №48

My experience with Alan and the team at the service department was excellent. I had a rental available as promised, the Jeep was serviced in a timely manner and the work was completed professionally. Im very pleased overall.

Ai
Review №49

I came in today for a scheduled oil change. My service advisor was Chris Sepeda. The service received was outstanding. My service advisor Chris was very professional and attentive. I get all services for my Jeep performed here at Nyle Maxwell. They are always great!

Ch
Review №50

Great experience! Ryan took his time to show me everything about the Jeep Rubicon I purchased. I didn’t feel pressured or rushed and I thought he was very knowledgeable. I got through finance quickly which has never happened in my history of purchasing cars. I will definitely send my friends to Nyle Maxwell.

Jo
Review №51

One of the most important reasons for continued patronage to a business, is the quality of the after market service. Recently Colby helped with not only expediting my repair, but he did a phenomenal job in preforming the repair. Throughout the process he kept informed and up to date with the progress. Keep up great work Colby.

Al
Review №52

Had a great buying experience with Chris! He was very attentive, and not at all pushy. He worked hard to get the job done for our new car, and did it quickly because we were in a rush. Would 100% recommend working Chris or anyone here!

Fr
Review №53

Brent (and everyone!) was fantastic and we love our new car! Thank you! 😊

Jo
Review №54

Andrew in service was so helpful and nice! Totally would recommend working with him!

Sc
Review №55

Quick and easy. Just came in for some recall work, got a free loaner car, and spent maybe a total of 10 minutes at the dealer combined between drop off and pickup. That’s all I could ask for! Shockingly they didn’t even try to sell me a car while I was there.

Ed
Review №56

My service advisor was very helpful, knowledgeable, always did what he said he would do and was overly communicative. Such a great experience!!!

Ja
Review №57

I called Nyle Maxwell to set up an appointment to take my Dodge Dakota in for safety recall on the airbag. To my surprise, they sent a technician to my job and replaced the airbag there. I was very happy about that. Jim was at my job at 10 am like he scheduled. He sent me a text when he was finished. Thank you for your professionalism Jim.

Ma
Review №58

Great experience all the way around. Communication is key and I was updated at all times.

M.
Review №59

Overall, a very pleasant sales experience with Dalton and his Sales Manager at the Dealership. The Sales Manager gave us his todays price for the vehicle and we grabbed it. The whole process was done in about 15 minutes and we picked up the car a few days later after the tinting was completed. We were very happy with their service.

Ta
Review №60

Patricia was the most helpful person ever! She kept constant communication with me and let me know the status of my vehicle ever step of the way. Definitely ask for Patricia as your service advisor.

Ta
Review №61

Hue worked with me to help me buy my first car and he was fantastic! His customer service and willingness to go above and beyond made me feel comfortable with and excited about my purchase. The entire team was great - I would definitely recommend to anyone in the Austin area looking for a car.

Ke
Review №62

If you are looking for great customer service and a place that has your best interest at heart then this is the place for you. They helped me get the vehicle I wanted walked me through every step and made sure I was a satisfied customer before I left. They were also fast and efficient I recommend anyone visit them for their next car.

je
Review №63

Just a truly great experience. From the leadership to the sales staff to financing, it was just absolutely a pleasure to work with The Nyle Maxwell team. Thank you to Jeff, Landon, Brian and Daniel in finance. Just an awesome team. Thank y’all. Buying my new 2021 Jeep Grand Cherokee L Summit Reserve was great.

St
Review №64

This will be the 3rd vehicle I have purchased from these amazing guys. They always have your interest at heart and they care more about you, your family and how you feel about your new vehicle then just making an extra buck. Fast, friendly and your out in your new car. Thanks again. Thanks Cody Lykins was amazing. Great salesman.

Su
Review №65

These guys are great! Allan arranged for me to drop off and pick up my vehicle without having to go inside the dealership. Just that extra effort on his part that makes me stay with this dealership.

Ra
Review №66

Sales people and their managers are not on the same page. Was provided info over call, went in for test drive, spent more than an hour just for the sales manager to come in and tell me that they wont honor an offer and that the sales person did not have updated information. After that, the sales person did not even talk to us. Just left his cubicle.

Br
Review №67

We switched our service department over to Nyle after having not-so-great experiences at some other service departments. So far so good. The team seems knowledgeable and friendly and communicative. Looking much more promising going forward.

Ch
Review №68

I didn’t like my experience. I was not aware of the appointment process so I had to make two trips. The nice black lady helped me get an appointment. Then when I came back, there was this guy who was not the best to interact with. He seemed like I was annoying him. Lastly, I was never informed my vehicle was ready and had to see it outside to ask about it. I’m just over this place.

Be
Review №69

This was the fastest and easiest car purchase we have ever experienced. Derek Porter was very knowledgeable about the Gladiator we were buying. He was upfront and honest and with us through the whole experience. We highly recommend the Nyle Maxwell Team and Derek to anyone in the market for a new vehicle.Thanks Ben

Wa
Review №70

Have always been a loyal customer. Went in for an oil change and was told wait would be 2.5 hours for Express Lane service. After 3 hours my vehicle hadnt even been pulled in to the shop yet. I received no update until I inquired. After asking for a service manager, I was told there was not one on site for they were at their Fiat dealer. I calmly said, look, Im a reasonable customer, if you told me it was going to be 4 hours for an oil change I simply would have gone elsewhere to which the service agent replied why, so you can wait longer over there?. When I asked why he felt the need to be rude, he told me they are short handed and it is what it is that I have to wait 4 hours after being told 2.5. I said I would be happy to contact the dealer Management to discuss it as I have never been treated so poorly there before. He then told me to wait and went to tell them to pull my car in. I normally buy two or 4 packs of oil changes from this dealership but once my car was finally complete, which I found outside, not by being contacted, I inquired how much it would be to pay for a single change instead of the new pack I was purchasing. They said it would be an additional $25 so I said, fine,I will pay the extra and just give me the one as I am not really looking to return. The guy seemed really disturbed and said they are covering it no charge for my wait. I said, thank you, but I am happy to pay for the single change. He refused to charge me so I left. While sitting waiting, I also witnessed a salesperson and a finance guy absolutely grinding a customer on his decision to not purchase gap insurance. It was so ghetto. I dont know what has happened to this dealership but it is not the same place it used to be. Steer clear folks.

Cu
Review №71

Patricia did a wonderful job getting my vehicle and taken care of.

ab
Review №72

The salesman, Nick, is the best! I was letting go of my 1998 Jeep Grand Cherokee Laredo & Nick took his time & showed me the new Jeeps on their lot. He made the entire purchasing process simple. He answered all of my questions & even though this was my first time buying from this dealership, Nick made me feel like family. If you’re shopping for a new Jeep, Nyle Maxwell Supercenter is the place to go. Ask for Nick C. He’s a gem.

Ch
Review №73

Absolute ease of scheduling, easy drop off, great communication and quick turnaround on repair

Su
Review №74

In a time of high demand I called nyle Maxwell and Johnnie picked up right away and was very quick to provide me with all of the information about the vehicle that I wanted. When I arrived she was very courteous she answered our questions and made sure she gave us all the options so I can drive off the lot with my vehicle. the service was excellent. Thank you Johnnie for excellent services if I do need another vehicle I will definitely be back thank you very much.

Ma
Review №75

Rob the salesman was awesome from his knowledge to his customer service skills. Lauren in finance took the time to explain all vehicle options and what each amount meant in relation to our contract. Will be shopping again with Nyle Maxwell

He
Review №76

Its always a great experience when I take my ride in for her routine maintenance. The team there was very informative and Christopher did a fantastic job helping me. Highly recommend buying and routine maintenance at Nyle Maxwell!! We have gotten our vehicles from them for years and many more to come. Thank you

B
Review №77

The transaction there was smooth, and to the point. I dont think we have ever had a salesman like Robbie before. He kept it on point, and didnt try to sugarcoat it. I highly recommend Nyle Maxwell, and ask for Robbie.

Sa
Review №78

Super helpful Christopher S. helped my wife find everything she was looking for and at a great price with the rebates. Everyone there was professional in a friendly way while able to handle the humor of a disabled veteran.Keep it up guys!

Ky
Review №79

I had a great experience with the service department. I had a cracked tail light on my Durango when I bought it (presumably it was just tightened too much at the factory) and the fine folks in the service department were able to warranty the part, ordering a new one and getting it installed. Thanks for the help!

Ma
Review №80

Mitchell Anderson was incredible to work with. I went back to Nyle Maxwell because my last experience there was phenomenal. I was just as happy this time as I was last time. Mitchell had great communication skills and was attentive to what I wanted in a vehicle. Highly recommend him. Thanks again Mitchell!

St
Review №81

I’m incredibly happy with my purchase. The customer service far exceeded my expectations which means a lot as I work in an industry that requires an unparalleled level of service. Mitchell represents Nyle Maxwell very well and I highly recommend you ask for him!

Al
Review №82

Andrew was GREAT!! So helpful and went above and beyond to give the best service. Will be coming back for all my car needs. Highly recommend. Thank you!!

Er
Review №83

Our car sales woman was Naomi, very friendly and helpful with finding the right car for my family! Naomi was very patient with us and even stayed late to help us. Financial aid was very nice, funny, and easy to talk to. Overall go buy some cars from these guys!

an
Review №84

Colby was great! He managed everything from dropping the car off, managing my expectations and to closing out my visit with no fuss.

Jo
Review №85

Had several recalls in my 2014 Ram 1500. They came out to house with mobile service and completed them all within 1 hour. Did not have to stop work or change schedule at all. Awesome service.

Er
Review №86

I live in the Dallas area. We worked out the entire deal remotely. My sales rep Rosa went the extra mile with additional info and videos to put my wife and I at ease. When it came time to do the deal I was in and out within an hour with no hang ups. If and when I buy again it’ll very likely be with this dealership.

F
Review №87

By far thee best service center ever. Colby went above and beyond for us. Very professional and helpful staff as well. Definitely a pleasant experience.

Ri
Review №88

Nyle Maxwell CDJR of AustinWonderful experience my kids and wife love the new grand CherokeeMr B.RyanDaniel AlbersSuper professional they were extremely attentive to my wife and I and answered all of our questions.Despite is being pretty busy in there, Mr B and Ryan made sure we were taken care of. Patience and knowledge did not go unnoticed. The family is so happy to be in the new grand Cherokee LaredoI just want to take a minute to give a high praise to Mr B not only was extremely genuine and gentleman to boot, but also a true professional

Su
Review №89

Great all around experience. This was my 2nd time purchasing a vehicle from Nyle Maxwell dcjr and both times went smoothly. I put inquiries out to several different dealerships and Warren from Nyle Maxwell was the first to reach out to me with an approval on a vehicle that I love. The sales manager was great as was the finance manager. They got me a quick approval with a surprisingly low interest rate even with my sub par credit. Will definitely be returning here for any future vehicle purchases I make.

Ma
Review №90

Robbie, LJ, and everyone else were a pleasure to work with. Knowledgeable, friendly, and treated us well.

Ke
Review №91

I pulled into the express oil change lane this morning at 7:30 for a free oil change . My new jeep came with 4 free changes .I had to walk into the building and wait for someone to say theyd be with you in a minute. After a moment or so i was able to pass over my keys. i was told it would be about an hour and a half to two hours. After 2 hours or so, i called to check the status. I was told that they did not know but would find the Service Advisor and have him/her get back to me right away. After another two hours of not hearing anything, i decided to go back to the dealership and wait it out. When i got there they couldnt find the paperwork or vehicle. After about 10 minutes of searching they found it parked behind a delivery truck and that i would have to wait until it moved. The first star is for the free bottle of water. The second star is for the fact that the oil change was free. The third star was for the courtesy van.I dont know when the service was completed and was never called when it was. I just know it had been sitting behind a delivery truck.I can appreciate the service dept being busy. Appears that it always is. But to buy a vehicle with a promise free and convenient oil changes...This service department has not established itself as any different than any other vehicle service dept.

Sh
Review №92

Nick is the best car salesperson you will ever deal with. Truly made for an enjoyable experience and spent an entire day going over the vehicle with me. Highly recommended!!!

Br
Review №93

Patricia was great and extremely helpful. I just got an oil change for my Wrangler but she had me in and out quickly.

Sa
Review №94

I recently purchased a new Ram from Nicholas C. and I couldn’t have asked for a better experience. From the moment I sent in an inquiry about a specific truck to when I drove it off the lot I was well taken care of. He was prompt and accommodated my tight schedule and gave me a great deal. They have definitely earned a repeat customer for the future.

Ro
Review №95

Very attentive and extremely caring atmosphere. Truly worked hard to give me my dream vehicle thank you so much staff

Lo
Review №96

Great experience. Warren saw me looking around and asked if I needed help. I told him what I was looking for and he pointed me in the right direction. Everything was clear and concise. We went over all the options and I was in and out in no time! Definitely would recommend Warren and Maxwell CDJR!

Ch
Review №97

They were honest and provided a seamless transaction. They had exactly what I was looking for and didn’t try to cram hidden fees into my deal. Keep up the good work and honesty.

Wu
Review №98

Great services. My minivan was unable to start, and I was calling Nyle Maxwell to get help. The service personnel was able to guide me to get towing service arranged, and my service adviser was awesome for not only quickly diagnose the problem and also help arrange additional services including recalls etc. I dropped the car off on Saturday and the car is available to pick up on Monday.

Le
Review №99

Service Department is great!!!They do what they say...Sales on the other hand is not.I received an email from them wanting me to trade my 2019 Ram 2500 for a 2021 and in the email it said that my payments would be only $35.64When I showed the salesperson that he thought it was funny and said they couldnt do that and he didnt know how I received the email.After I mentioned false advertising the salesperson didnt really want to talk anymore.

Ro
Review №100

Sales lady Naomi and manager Bob were super friendly and very helpful. She even helped me move some of stuff into the new car.

Information
100 Comments
4.3 Rating
  • Address:13401 Highway, Ranch Rd 620 N, Austin, TX 78717, United States
  • Site:https://nylemaxwellcdjr.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website&utm_content=website_button
  • Phone:+1 512-219-3634
Categories
  • Auto repair shop
  • Auto parts store
  • Jeep dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9am–8pm
  • Tuesday:9am–8pm
  • Wednesday:9am–8pm
  • Thursday:9am–8pm
  • Friday:Closed
  • Saturday:9am–8pm
  • Sunday:9am–8pm
Offerings
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations