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Gilberts Auto Repair
13807 Thermal Dr, Austin, TX 78728, United States
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Gilberts Auto Repair

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Li
Review №1

Great mechanic work n awesome fair prices, thank you Mr. Gilbert!!!

Xa
Review №2

As always when I first came here 6yrs ago. I JUST KNEW this was the best place to go in north ATX period for any car, motorcycle, engines engines and more engines. Hands down favorite place to go, they work with you on payments. Gilberts Auto Repair always has a full calendar because their the best in the area no joke!-Transmission-AC Air conditioning-Glass-Suspension-Oil change-Body damage/HAIL DAMAGE-PaintAnd much more..

Ki
Review №3

Gilbert will fix your car truck motorcycle race car he will fix a train or a plane if he had to he is a great mechanic and does the best work that Ive seen around Austin Texas yet

Kx
Review №4

Got front breaks done .. Was a good price for the labor bought my on parts👍👍👍

Al
Review №5

Gilbert has been very good to me and very fair, on any repairs i cant do. highly recommended. He and his team have helped me work on my volvo for very good fair pricing and its affordable.

Al
Review №6

He does a amazing job with vehicles

S
Review №7

Very fair person, I am a customer with him from long time .

Cy
Review №8

Very nice man..

Do
Review №9

Gilbert Is A Great Mechanic And Has Honest Fair Prices.

Ar
Review №10

Excellent customer service very easy to work with and absolutely the upmost respect for his customers I will always take my vehicle to Gilberts Auto Repair

Li
Review №11

Mr. Gilbert said it put a clutch kit in my car and charged me $750.00 dols. I paid and picked up my car on 07/31/2019, was driving from Temple from 10/19/2019 and the car started doing the same thing again. I called him and he said bring the car by when I get back to Austin. He and I drove the car around the corner and he said its the Transmission. And I was like maybe it was the Transmission and not the clutch from the beginning, And of course he denied it. He said he could find me one for about $350.00 and would call me in a few days. A week went by so I called him several times and he just gave the run round. I took it to a Transmission place on 11/25/2019, they said it was the transmission. He said that you have to take the transmission out to get to the clutch and they should have seen the burnt grease leaking from the transmission. He couldnt tell if a clutch kit had been put in and suggested I take it back. Called Mr. Gilbert again and got the around again. So he charged me $750.00 for a clutch kit that didnt even last 3months. Hes a crook and you can pay for rating my people.

Ch
Review №12

They will mess up your car worse than what it already is. They are scam artist. They suppose to fix one thing and say they have fixed it and they really dont. My mom had some work done on her car and when she left from there she had a car accident after they supposedly fixed her steering wheel. DONT TRUST THEM TO DO ANYTHING. Then they will expect you to pay them. Yes they are being suited.

cr
Review №13

Nice guy! However little disappointed I had to take my car to another auto shop. My front brakes were still squeaking due poor service. Along with I complained twice about my car vibrating. First I was instructed it’s my tires . Finally found by another shop it’s alignment along with tie rods. I understand we all human . When some complains and addresses issue twice. Then listen and try resolve it. There’s a saying you get what you pay for. Trust your gut always! Always get more than one opinion

Te
Review №14

Honest and more than fair on prices. Hard working guys who do it right. I was told about Gilbert at work from several others, and gratefully so! It is hard to find a trusty mechanic who doesnt cost an arm and leg on labor payment, and more importantly genuine and reliable . He comes highly recommended always!

3e
Review №15

DO NOT GO THERE, They didnt fixed my car and asked for more money when received it. Not recommend then at all.

Te
Review №16

My family trusts Gilberts work

M
Review №17

Worst repair shop in town, toke my car to change oil and replace the engine mount to fix the sounds but when I received it was still making sounds, also they didnt put enough oil. When asked about sounds they made an excuse that its $100 each mount and we replaced two instead of four mount. End of day paid another auto repair shop to fix it, and dont mentioned about their delay and not on schedule, they told me your car will be ready by 3:00 PM but was seating in their office till 6:20 PM. also they will charge you triple than others. If you want to try the worst mechanic in town go for them. They are not going to do what they promised you.

Da
Review №18

Gilbert was great. Good work at the best price around. I have and will trust him with all my cars.

Vi
Review №19

I took my car in for brake job, great deal! No squeaking! They’re kind of unorthodox, sometimes they don’t answer the phone, or they don’t give you courtesy calls but they do the job for a good price. Will recommend him!

Ka
Review №20

Me and my father have been going to Gilberts for over a decade. He is honest and repairs your car super fast. Gilbert is super fair and makes you feel like family. Always will return!!

Ma
Review №21

Mr Gilbert is awesome. Very professional saved me a lot of time and money. Fixed my vehicle and my daughters vehicle the same day.

Ti
Review №22

Seemed honest for years until I had another AC issue with my car in which he had already replace the Compressor. Had a more reputable mechanic look at it. AC Compressor was used and failed 1 1/2 years after the alleged new compressor was put in.You get what you pay for. I recommend Dave’s Ultimate Automotive on Howard Lane. Spend a little bit more money for quality service and not shady business practices.

Ma
Review №23

Gilbert is one of the best Mechanics in Austin. He will make sure that your car running properly. Youre not over charged. He informs you of exactly what is wrong with your car And well fix it for you if you want. Gilbert is very honest and very reliable. I wouldnt take my car anywhere else.

Jo
Review №24

I have known Gilbert for more than 15 years and he has always taken care of me and my family. Hes very honest and dependable. He may get busy once in a while but thats because his reputation keeps him busy. If you need your car worked on, see Gilbert, hell treat you right and fair.

Ch
Review №25

Gilbert is one of the most honest business owners that I know. Hell never over charge you or take advantage of you. They do quality work and they do it right the first time.I wish everyone operated with Gilberts integrity.

Je
Review №26

Great service. Excellent work. Honest mechanic. Will tell all of my friends about his shop.

Sa
Review №27

Gilberts Auto Repair is great! I have taken my 2005 Honda Civic to him for years and he can usually get the work done in just one day. Most recently I got my passenger side shocks replaced, my window replaced before that, and before that my engine fixed. He does it all! Highly recommended. Thank you, Sarah.

Br
Review №28

Has always done good work at a super competitive price!

De
Review №29

Gilbert always works with you, he is a mechanic i can trust. i already referred two people to him and he did great jobs with their cars. he is very honest and reasonable. he tells you the truth of whats going on with your car. me and my boyfriend go to him anytime we have a problem and its always taken care of. Thank You Gilbert, Your Awesome! : )

70
Review №30

Gilbert is the best mechanic in town. Hes fair and will get you the best price on labor in the area. They are also pretty quick at getting you back on the road.

Je
Review №31

Gilbert kept my 1994 Ford Explorer running the last two years I had it even though it was practically falling apart from wear and tear and factory defects. His prices were very reasonable and we were very satisfied with his work.My husband now has him work on his car as well with no problems. Ive recommended Gilbert to several of our friends and never heard a complaint. We will use Gilbert on all our non-warranty repairs.

Id
Review №32

Gilbert has been our Family Mechanic for years, hes honest and his fees are great! I have recommended Gilbert to my co-workers who were very satisfied customers. All I have recommended Gilbert to has also recommended him to others.

Ci
Review №33

DO NOT EVER GO TO THIS PLACE FOR REPAIR!! My experience at Gilberts Auto Repair was absolutely HORRIBLE. I took my car to be repaired for an alternator a month ago and not 3 days later Gilbert calls me and says my computer went out. Here I am still have yet to get it back, and here we are on Aug 1st, 2012. I called him numerous times each week, and all he did was give mee the run-around. He told me that my car was getting fixed at a dealership however I called all the local Chrysler dealerships and none of the shops have record of it even being brought in for repair. I went up that there today and asked could I put $300 down but then he got mad because I asked him why my car needed a new computer and then charged me extra & said Im not getting my car back. In my opinion a REAL mechanic would answer that question but Gilbert is a SHADY MECHANIC folks!! Dont ever ask him a question because all hell do is get mad at you, walk off, become very rude, not speak to you and then overcharge you. Plus he doesnt have ANY proof that the car is in the dealership nor was my car at his shop when I went there, so where is my car? I dont know...only Gilbert knows...I DEFINITELY DO NOT RECOMMEND Gilberts Auto Repair to anyone, not even if youre desperate.. NEVER EVER GO THERE!!!I wish I could rate this shop a -100......I have reported him with the BBB and plan on taking it to Fox 7 News and my lawyer.

Do
Review №34

Gilbert has always done a great job at very reasonable prices.He has repaired my vehicles for the last 5 years exclusively, and if there was a minor adjustment to be made after a repair he did it on the spot.He is super honest and customer oriented and has great service.Fancy shop? No.Great mechanics and service? Yes.My kind of old school mechanic where you are talking to the owner and no bureaucracy to deal with.I would recommend him to anyone and everyone.Doug Gorton

SJ
Review №35

Gilbert is the best. I went to Auto 7 on Parmer; was quoted $1500+ to repair. Gilbert did the same work for 1/3 the price in addition to topping off my oil. I have already recommended him to two co-workers

Sa
Review №36

Good service

Da
Review №37

So far i been going with him for a while and he has done a great job fixing my car he always make sure to show or explain you in detail whats cuasing the problem he usually gets the work done fast.. he also provides you with warranty so if he fix something and something happends to the same piece he will replace it again for free..

An
Review №38

The best auto guy in atx

Kr
Review №39

I received excellent customer service and job well done 👍🏾

Ve
Review №40

I recommend dont go this type of place and meet this type of person

Li
Review №41

Good work and fair price.

Ry
Review №42

Gilbert is the man. He has taken such good care of my vehicle and also my fathers vehicles for over 2 years. Thank you Gilbert!

De
Review №43

Gilbert fixed my bmw when no one else could! Very nice and reasonable.

Gr
Review №44

Good work . Good people . Good prices

Mo
Review №45

Screwed me for more than $800 and he doesnt know what hes doing. NOT RECOMMENDED AT ALL. I ended up selling my 2009 Honda Accord for $1500. Had to cuz I work alot

Sa
Review №46

Approached him for rack and pinion change and Egr valve replacement. Steering alignment and load balancing wasnt done which has to be done after changing rack& pinion.And not even done steering fuild wasnt flushed and replaced, belts werent changed and cleaned the part which was previously messed up by old rack and pinion part. He said he will be doing those all but actually done only 10percent of the work what he said to do.What ever steering fluid lost during rack and pinion replacement was filled out by me only. Even for today oil is leaking.Instead of replacing egr value he just deletes code using bosh code reader and handels to us. Later came to notice his fraudulent.Without noticing it I have given him ($$$$) dollars and easly trusted him as to my previous f******* fellows suggested him for his nut and bolt work ($).It almost takes 4hrs of my total work to do but actually took almost 1 week(complete 6days) to do this work and handel it to me.His prices are high too.Example he places like for steering alignment will cost ($$$) which wasnt done and made a charge. Which you will get same thing at Firestone like places ($$). I have to get to nearby firestone and got this work to be done.He make to round figure at starting when we give to him and when we ask for a bill at last he has done some miscalculations and round it to total make a places charges for his undone work also. please better be careful for what he was charging on you.As per my experience with him I strongly recommend him only for $10-$50 work only. Not for when you plan to make some huge amount invest on your car.I strongly recommend you to choose on trusted car dealership only it will be some extra like 15-20percent more and you may get warranty for what you have paid on.

Sh
Review №47

Horrible! Took my money and I still have the same problems after taking my car to him 3 times! Then he lies about whats wrong with the car. Do NOT go here. He did the same to my mom and sisters. Not honest and very very shady!

Sh
Review №48

Gilbert has been kind for years. Also fair

Al
Review №49

I have given Gilberts Automotive a couple of chances to earn our business as a fleet account purely due to location, what a mistake. Gilbert himself is there everyday, his prices fluctuate depending on when you ask him, and once hes got your vehicle the price will surely rise. He uses cheap/questionable parts that he gets from some small re-manufacturer, they have to be shipped, and they cost as much as new parts that actually have warranty. I recently got a quote on an AC job for one of our trucks and it was absolutely outrageous, I could replace the entire system for less than he is quoting me, he claims that he already got the parts and got very aggressive on the phone when I asked for an itemized quote!! He yelled at me to bring my truck to him by Tuesday, then hung up on me!! I am never doing business with Gilberts and STRONGLY advise against it. The appearance of the shop speaks volumes about the way its managed, I would be absolutely shocked if this place is licensed, insured, bonded, certified, etc...RUN from Gilberts!

Ca
Review №50

Gilbert did a great job on my car, I have to used his company twice now, his prices are very reasonable. He cares for his customers and their car.

Sy
Review №51

Honest guy very Friendly

Av
Review №52

The guy works with you. Very reliable.

Ry
Review №53

Same day service. Gilbert is the best.

jo
Review №54

Gilbert is super nice but after going back and forth 3 times to fix my brakes they ended up in worse condition. Paid over 300 just to have to go to another shop to have them fix all the damages.

Sh
Review №55

Like the person below i got robbed 400 dollars for a problem my car never had i would go into details but i too am filing a report with the bbb and have a lawsuit PLS DO NOT GO TO GILBERTS AUTO REPAIR!!!

Ga
Review №56

Gilbert always does a great job!

Jo
Review №57

Honest mechanic

Ga
Review №58

Honest, Fast, and friendly!

Ed
Review №59

Bad work

Ro
Review №60

Excellent Experience

Ke
Review №61

Excellent

el
Review №62

Gilbert a very kind gentlemanVery well done jobs

Re
Review №63

Great workshop, very good deal with precios.muy economic and tremendous quality, if they have oroblemas with the car this is the place

Er
Review №64

Great service

Ya
Review №65

Scammers that are.

Information
7 Photos
65 Comments
4 Rating
  • Address:13807 Thermal Dr, Austin, TX 78728, United States
  • Phone:+1 512-251-2890
Categories
  • Auto repair shop
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:9am–7pm
  • Sunday:9am–7pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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