Honest guys, great reliable work, they have my total trust. Elite is the best. 200k plus miles and my car runs and drives great. Thanks Elite Import!
These guys are old school - which is a good thing. You might not be able to eat your lunch off the shop floor, they may not have a waiting room the size of your house, with a fancy coffee machine, but they are honest, communicative and do great work at the right price...unlike some places that seem to think that if you have a nice car, you want to give them an arm and both legs. Its a family business and theyre real, and care about their customers. I finally can stop looking for a mechanic I trust!
I’ve taken two cars to Elite Import (2014 Mercedes GLK & 2009 Nissan Pathfinder), both times it was an emergency situation. They fixed my car issues quickly and addressed ALL my questions. When the Mercedes dealership couldn’t help me, these guys saved the day! They saved my year and saved me stress. 🙏🏽 Thank you all for help and for your patience.
Elite is responsive and quality oriented. They’ve repaired a Porsche and a Landrover. Exceptional work each time.
I literally trusted them with my dream car. Dan and his team deliver. I will always recommend them to anyone. I enjoy my car now more than I have in over 10 years of ownership!
Spoke with a guy named Dan who said it would be 2500 to replace my old cat with a new one which I paid for. He said it was a “Big job” which it isn’t. Contacted a local tune shop and a largely known auto shop and they both told me it would only take 20 min and would cost 200 for the labor. Make sure you search around before you go with these guys.
Coming from out of town these guys are fast and they know what they’re doing compared to other shops I tried, majority wouldn’t even look at the car. They had no problem to.
These guys are always very friendly, accommodating, cheaper than the dealership, and best of all, extremely transparent. If you have any questions about a charge or confused about why something is broken on your car, they will just take you back to the garage and show it to you, which is great. Highly recommended
Hi Dan, I appreciate your reaching out. If you dont remember, Im the chauffeur that drove the Dodge Promaster Limo-Van on the side for a law firm. When the shutdown happened I lost the account and they sold the van. Im only now getting back to a regular schedule at my regular job. Its been rough for everyone. I have refered a friend or 2 your way because Andrew always took care of our business. I know the vehicle was a pain but he never complained and he always got it done at a fair price so you guys are winners in my book. I wont forget you.
Elite import Auto fixed my vehicle, and did everything they said they would. There were also some other minimal items that they could have probably try and charge me for but they did not, they just fixed them while they had my vehicle completely apart. They did a wonderful job and Im very thankful.
Very efficient and quick! Great communication and customer service!!
Elite is always professional, courteous, and efficient. Great place!
Phillip and his team are a class act -- they always have been transparent regarding repairs needed and have always taken amazing care of my precious Saab like it is their own. (And I have very high expectations when I hand over the keys)When I called and shared that my calipers were frozen they were able to get the vehicle in that same day, made additional recommendations for my suspension and 24 hours later my car was back, driving like a NEW car despite being 11 years old.My favorite mechanic in Austin! Detail oriented and a truly wonderful team.
Great guys, easy to with with. Very smart and cared about my jaguar. Stored it 2 days and helped get it in and off take
Knowledgeable, honest repairs, everytime!Theyre the best!
Highly recommend, people friendly, and do great work. Had a really odd problem but dan figured it out and was very fair w the pricing. Not from austin but had been to the shop before when traveling and when I noticed the problem in louisiana decided to divert the trip to elite cause I knew they were good and honest.
These guys are fantastic! My husband and I have been bringing our cars here for years. Theyre knowledgeable, honest, and fairly priced. Most importantly though, they are great at keeping our cars running smoothly! Highly recommended.
We found Elite Import a few years ago and have utilized their services several times since. We have been very pleased with the service each time we visit. Phil and his team are very accommodating, kind, and professional. I would (and do) recommend Elite Import for your car care and maintenance.
I have been a happy customer of Elite Import Auto Service for 10 years. I became acquainted with them through a friend, and Ive used them exclusively ever since. These guys are honest, thorough, and reliable. Their pricing is fair and they stand behind their work. I highly recommend Dan and his team!
I have trusted my 2 vehicles for years to Dan and his other mechanics for years. They are very fair on pricing and do not use inferior parts or cut corners. I have them do all my dealer recommended services as well as major repairs as needed. I have grown to trust that they have my best interest in mind when they make recommendations for repairs. I recommend that you stop by and visit with Phillip who will get you started.
Philip and the guys over there are the best. They are honest and fast. When my Jag or Rover acts up I think of them before I even call the dealership.My Jag F-Type S sitting in garage for over 3 weeks in the cold and wouldn’t start. I changed out the battery and back on the road. Well, 2 weeks later dead battery again. Went to check it out at O’Reillys and they said alternator failed. $$$$ 😩Called Philip and dropped off my car, within 2 hours he called and said your alternator is fine. First battery was bad. Cool! Had them check everything out and an oil change done. I’ve been Jag happy for the last three weeks . They saved me time and money. Thanks again guys. See y’all next time.
Ive had a few of my vehicles repaired at Elite. They do a great job. Honest and fair. I cant say those words about every place Ive been to. Thanks guys. I hope I dont need you again but if I do, I have your number.
Phillip and the guys at Elite are first class in my book. They are honest and upfront and let you know if other problems are found and what your options are. Absolutely no pressure and will work with you in any way possible. This was a first time experience but theyve definitely won my future business. I cant say thank you enough to Phillip and the rest of the crew at Elite.
These guys are great. Dont let the name fool you. They will work on any vehicle. I have taken everything from Ford trucks to dump trucks. They are always very thorough and reasonably priced. I am a repeat customer.
LOVE Elite Import Auto Service! They don’t try to trick you into getting more services than you need, and will totally work with you when it comes to finding the best deal. I will continue using them!
Elite Import provided me with a very fast, affordable and friendly service. They didnt try to up-sell me on anything I did not need but were happy to provide me with some insight and tips into the condition of my Honda Accord. They even allowed me to bring in my own parts/oil.Will DEFINITELY be coming back for all my future vehicle repairs.
Great work, takes any car and always gives me a great deal and keeps my old cars working! Thanks guys!
I was referred to Elite by a Co-Workers husband who has had very good experiences with his car repairs at Elite.As soon as I walked into the office I was greeted by Phillip who was friendly and very professional! I was reassured that he and his team would go through great lengths to repair my truck. I’ve been to several repair shops and Elite has earned my business. My son and I dropped off my truck and my son also had nothing but great things to say about the whole experience! What a refreshing feeling to know that a business will care so much to properly repair your vehicle to the best of theirability! Thank you Elite Team!
This place is great and their service is always top notch. Always honest and upfront. They will never try and sell you something you do not need. They service many import vehicles here. Highly recommended. Thanks !
They only had to tighten a nut in a somewhat in-accessible location and refused to charge me for the non-repair repair. Being able to trust is so nice. Excellent customer service. I recommend Elite and will definitely go back.
I have my fuel pump replaced on my 2003 f150I Highly recommend this place to all my friends
It was a pleasure working with Philip and Dan. I came in after the dealer said my differential needs to be changed and quoted me a price thats up there with Saturn. They confirmed that my differential was bad and quoted me a very competitive and reasonable price to replace it. I ended up buying a used one and replacing it myself because it sounded like fun, but I would have had them replace it in a heart beat. They even checked that my used differential was in good working order! Needless to say that they have in me a customer for life, and for any future issues, Ill def be bringing my vehicles there. Highly recommended!
Good guys at elite. I like that they are very fast but honest with what my van needs. They also checked out my car that needed an engine for me and told me the truth. They have always been good with appointments I can count on them!
The absolute best place to take you vehicle for that special care and prices! They are honest and they have the best integrity in getting you vehicle repaired or to maintain what you own! Easy to do business with and A+++ service - ask for Phillip - he will get you taken care of 1st class style!!!!
Very friendly and honest. Good deal and done quickly
Good group of mechanics they worked on my 1976 bronco and I could not be happier. Communication from elite was spot on! they told me what my truck needed and even with hard to find parts they got it done at a great price. I will be back for sure thanks elite
I moved to Austin and bought a used Lexus a couple years ago and have tried out multiple shops around town looking for the right one. This was the only place I felt I was getting honest feedback and wasnt trying to be up-sold on anything, which is why I keep going back. Phillip is going to let you know what needs to be done, and hell let you know what doesnt with no pressure. The one time I had a small issue after a repair, he called me personally and got everything corrected and taken care of right away.
Elite Auto is profesional and Quick. Phillip and the staff are courteous, knowledgeable and friendly. My Wife and I have trusted Elite Auto with several repairs and would highly recommend their services.
I needed a new antenna for my truck and Elite did a great job installing and getting it fixed up. Worked quickly. Very much recommend them.
Elite has been a pleasant place to hang out while the very competent technicians looked over an issue on my WRX. Everyone here is friendly and upfront with me about my car. I will definitely be coming back here for any issues I have with any vehicle in the future.
I like elite a lot they have been taking care of my Tahoe. They work fast and use original parts that the car came with. Thanks elite for fixing my brakes.
Great service! Really helpful explanation of what was going on with my car and my options. Highly recommend!
Fast service and fair priced! They take care of my Ford and BMW. Great group of guys to work with!
Very impressed by Elite Import Auto Service! Ive tried other shops in AUS (including my dealer), but find Elite more responsive, they fix my car right the first time, and always communicate whats happening with my car, what the repairs will cost, etc.
I like these guys they know what they are doing and they tell me the truth about what’s wrong with my truck. They don’t change prices on me or throw parts at it. Get it done right the first time every time. Thanks elite
Elites work is fast and fairly priced, but most importantly, I know I can trust them. Whether work is inexpensive or high cost, whether parts or service are needed immediately or not needed at all, I know they will be honest with me.
Phillip at Elite Import Auto Repair was helpful and Courtious in getting my Jaguar back on the road, I would definitely recommend them to all my friends and family members!
Phillip Banda at Elite Auto has done work in my cars many times. The work is impeccable and the prices are very fair. I never have to worry about estimates being too high or out of line with unnecessary repairs, and the quality of work is outstanding. Best auto shop in Austin
Not an honest owner Sam. He Is very deceptive and dishonest. Inflating my bill so high but still never able to resolve the problem I went in there with.I also overheard conversations with another patron while I was waiting to pick up my truck and learned of his harsh language and poor business tactics.I trusted this person not to take advantage of me but he did NEVER AGAIN!
My car was fixed correctly the first time and I was back on the road in no time. They are fair, honest, and have great customer service. Thanks, Elite!
I have a few different shops that I frequent- a nationwide one for my tires, the one that carries the guarantee for my transmission, and Elite for everything else. Phillip is friendly, knows my car and always works to find a way to do the service I most need at the price I can now afford.
These guys are the best! Honest and reasonably priced.
Thanks elite for working in my budget. You guys are great
Thanks elite for taking care ford. I will see yall next time it needs some TLC
Great mechanics
The price is cheaper than any dealership and you can expect them to get it right every time
My battery is dead. And quite unexpectedly, not stretching for two years. Since it was changed on the left station and without documents, I could not replace it under warranty. Many thanks to the guys from Elite import Auto Service! They picked up a replacement, installed a new battery. Now I have a guarantee that I will not get up again in the middle of the road with a dead battery. Thank you, Philip!
They are professionals and do a good job, I recommend them.
Its workshop has the three B good, beautiful and cheap.These guys have very good customer support, they work fast and keep you up to date with every detail especially for those difficult jobs highly recommended. DLB
I took my sling to Elite and correctly diagnosed the head joint. The Elite team saved me a lot of time and money because someone else had told me that I only needed a tuning.