I went in to get some scratches on my bumper fixed. The team was available and responsive. They quoted out different options - getting the area fixed, getting the whole bumper replaced, etc. Then, Rick got some paint out and touched it up by hand which looked 90% better, and gave me the option of repairing it as hed quoted. I thought it was good enough, and when I asked how much for the touch up. He said free. Thank you! Great transparent communication and service.

Incredible customer service!! Honest and genuine. The mechanics were very helpful and took time to replicate issues, explain things and discuss my concerns. Great experience!!

They worked really hard on my car, and eventually found and fixed the problem, but charged me for 100 percent of the exploratory labor. Experts in the area of dispute resolution argue that in most cases, a mechanic should make an adjustment to the bill if a repair was based on a faulty diagnosis.Dons Automotive failed to do this, and at the time I didnt know how to stand up for myself when they presented me with $900 bill for a hundred-dollar fix. Instead of Dons, I recommend Newmans or Rising Sun.

WORTH THEIR WEIGHT IN GOLD! We moved to Austin 14 years ago and were lucky enough to find Dons from long time Austin friends. Don and the team have serviced our cars through the years. There are few things more valuable than a honest mechanic who tells you exactly what needs to be repaired and what still has some life it. Even for work that they dont do, I always call them and ask who they recommend. They know the best/honest folks around town. Ive recommended Dons to my friends and family and its always come back, with HOLY COW, they are AMAZING. Love you guys. Thanks so much for all your help keeping me and my family safe and on the road. - Scott

Best auto repair shop in Austin! Great work and honest service. Highly, highly recommend!

Theyve been very up front in explaining things and seem to price their work fairly. Dont let the sketchy building fool you. I think they are doing it right.

Dons Automotive Repair is by far one of the hidden gems of the Auto Repair Industry in Austin. My car was towed in and put on the schedule for next Wednesday (its Thursday right now) to my suprise, I received a phone call 4 hours after taking it is informing me that my car was fixed and ready to go. They test drove it to make sure everything was properly working and had me come pick it up. Good as new! The customer service is above and beyond, and the quality of work put in to the repairs are also 5 star standards. Ive been coming to Dons for years, and they will continue to have my business.

Good people who do good work.

Been going to Dons since I got my first car, always does good work. Last time I went my car I needed a new battery and alternator. He knocked 200$ off the price of parts and fixed it the same day I brought it in. Great work

Honest. I dont think theres much more that needs to be said about a good mechanic shop. Anyone can work to get their certifications, but it takes a whole lot of integrity to own an honest and affordable auto shop.

Weve been taking our cars to Dons Automotive for twenty years now. Every time these master mechanics make the right diagnosis and execute the best repair. So I always expect excellence from this shop, but my last repair exceeded all expectations.For the second winter in a row squirrels have taken to nesting under the hood of my 4Runner and gnawing on the wires. Dons fixed the wiring problem fast and cheap. I asked Jimmy at the shop how I might stop these meddling rodents in the future. We discussed fox urine. Tony said the smell would be too awful. Jimmy suggested snake poop. I left the shop wondering how to get my hands on some. The next day Jimmy calls me and leaves a voice message that he had a ziplock bag of python poop for me if I wanted to swing by the shop. Does your mechanic go to these lengths? Does any other shop on the planet?

A friend recommended Dons Automotive to me to repair a tear in my fuel filler neck. Im so glad I stopped by because Jimmy was so helpful and candid with the cost of the replacement part and of their rate to repair. Another automotive shop up the street was going to charge me over $800 and wouldnt explain where they were getting this number from. Jimmy at Dons charged me only $150 and had my car ready in a day. I will definitely be going back to Dons for any maintenance and appreciate Jimmys great work!

Honest, quick, and fairly priced. Its so refreshing to get an Honest Mechanic!

Great affordable service. The guys were knowledge and helped me understand what I needed to get fixed now and what could wait. James was especially helpful. Would recommend them to anybody.

Honest reasonable knowledgeable interesting beards

I think this is a great place to get your older car fixed. Honest and fair prices and they will not add things to the bill that are not needed. It is a bit cramped there (few parking spots), so I would be a bit concerned about parking my new car there as the spaces between cars can be only inches.

Don and the team are my go-to when I need work/repairs. They are honest, reliable, and fair; and their work is great.They have stopped me from having unnecessary repairs and have finished work that other shops could not complete.Thanks guys!

When you find a trustworthy & competent repair shop, you keep it.I want amend my review. If I could give more than 5 stars I would. The mechanics there are clearly quite smart, dedicated and knowledgeable. I can’t imagine taking my car any other place.

“Experience speaks everything”... You will believe this when you meet Don, the owner of this place. He is a true automotive magician who is one of the most honest speacilazed person who won’t suggest you to repair something that isn’t needed. His diagnosis is bulls eye and not fire in the air. Ultimately one can save lot of money here and be rest assured of the best service as his mechanics are so skilled. While you chose to wait you can chose conversing with Don who has loads of experience to talk. Thank you Don for the confidence you gave, I know the place to suggest my friends... 👍😊😊

Nothing more to say than you will never find a better mechanic/car repair shop anywhere. Don provides character, well organized and fair business practices and a wealth of knowledge. Don and his crew even know how to rebuild things - a rarity these days. Living legend doesnt even begin to describe it - dont hesitate a moment to take your car to Dons.

They are good guys

These guys are knowledgeable, honest and provide great service. Definitely earned my repeat business.

Ive always loved Don and his funky auto shop. Hes done right by me each time but he totally reamed my son with his car, charging over 600 dollars for replacing a radiator. A radiator! Not difficult labor wise and a new part should not have cost that much. Really really disappointed in him. Would call around now.

I hit a curb and my bumper got knocked off on my way to work. I came here and was in and out in minutes with a very friendly service and a quote for a much better price than i expected. Id highly recommend this place

Ive had a couple experiences with other places in Austin that seemed shady and i brought my car to Dons. Sure enough, the other places were scamming! Ive used Dons for 8 years and you cant beat it. They can keep busy and they are small so you might need to make an appointment but its worth it if you dont want to get scammed.- - - - - -Also, took my car in for a code that said my car needed a new o2 heater sensor to the dealer thinking it might be under warranty. They said the sensor was fused to the manifold and I needed to replace the cheap sensor and the expensive manifold. I asked how much and the dealership said, $1,600. So.... I took my car to Dons and they easily removed the sensor. They also told me whoever looked at the sensors apparently may have loosened another one and didnt tighten it. The final bill was $260.00. Thats the tax I would have paid at AutoNation! If you are under warranty it probably doesnt matter, but if you are on your own dime and something feels wrong, BRING IT TO DONS!

Ive been going to Don for about 15 years. Him and his crew are competent and honest.

Honest! I was told that when they were recommended to me. I’ve experienced that honesty with the repairs every time. Thank you.

I didnt know shops like this actually existed. Don is honest, fair and knowledgable. I drive out of my way to get my car to this shop when I have an issue.

Before my first trip with my first car (fairly recent) I went to Dons to verify everything was good. They told me they would look the car over. I found out later from a different mechanic that the fluids, shocks, and belt needed replacing badly. What Dons told me was that everything was fine. When I picked up my car it didnt look like it had been moved.I needed an idiot check before a trip, and Dons didnt tell me they wouldnt or couldnt. They just didnt.

Been taking my vehicles to Dons for several years now. Honest and trustworthy!

Everyone reading this if you need Toyota service and live in South Austin I highly recommend Dons Automotive Repair shop on South 1st. Ive been taking Toyota vehicles here for years now and am fully satisfied with their advice and work. Specifically talk or ask for Tony. He has helped me out so many times. Tony and Brandon know there automotive stuff at this shop and they have Rockin beards! I believe they are both part of the Austin Facial Hair Club.Ok, back to my review. Two weeks ago I described a check engine light problem I had on my Toyota 4Runner. I told Tony about it over the phone and gave him the engine light codes I received from the Toyota dealership. Well, to my surprise Tony told me We could do the work but Id highly recommend you go to Muffin Mufflers shop for replacement of the catalytic converters. Talk to Eric. They are more experienced and do that specific type of work all day plus they will give you a competitive price. I took Tonys advice and needless to say Eric at Muffin Mufflers did a great job.In my previous experiences receiving repairs at Dons Automotive I will schedule an early morning appointment so that I can drop off the vehicle. Usually Don or Tony will call me about the necessary repairs and then ask if I want to proceed with this or that repair. Keeping me in the loop on their assessment. I will give them the go ahead and theyve been able to complete the repairs the same day. I usually pay with cash or debit so they know theyve gotten there money the same day as well.I hope I never move to North Austin because I will miss this shop and all their hard work. Its getting tough to stay in business and even live in South Austin nowadays. So I encourage all of yall contemplating this shop to give these guys your business. Please support local businesses in Austin, yall!

Don and his crew give good and honest service. Don seems grumpy, but dont let that stop you from going there.

Reasonable automotive service for Asian imports. Good, honest work can be expected here.

An honest, reliable, down-to-earth auto mechanic shop that my family has been entrusting our cars to for decades. Come here for knowledgeable, respectful service.

Great service. Very knowledgeable and honest mechanics. Don is a South Austin living legend.

Probably the best and most honest automotive shop in Austin. I trust Don with all my cars

Everything about Dons is the BEST! I would not take our vehicles anywhere other than Dons!

I think it is important to talk to Don at a measured pace, not hurriedly and not too casually. One thing at a time.

Best auto repair shop in Austin. Fair prices and honest work.

Yep, fair prices and honest as the day is long.

Trust Dons Automotive with your car repair needs.

Excellent Service

Trustworthy and competent.

Old school neighborhood friendly. The shop is very responsive to phone calls. Messages too. My family owns a car Dons doesnt service, and Don was ready with a recommendation.

Expensive,no parking