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A-Plus Air Conditioning & Home Solutions
2116 White Horse Trail, Austin, TX 78757, United States
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A-Plus Air Conditioning & Home Solutions

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Ti
Review №1

We have used A+ for A/C maintenance for years and are always happy with their service. Our tech, Angel is very friendly. He even helped relocate a large spider that had made its home right over the outside A/C unit! I will happily recommend A+ to anyone looking for an A/C company.

An
Review №2

We have used A-Plus for at least 25 years, and we have never been disappointed with the customer service or the work service weve received! In this most recent engagement, I can specifically say that Greg and Andee were great to work with, and they answered every question we had. Most helpful, and courteous. The 2 technicians who installed the new system were also very professional and courteous but I dont remember their names.

La
Review №3

I have used A-Plus many times for both my own house and now my fathers...they always take very good care of me and my jobs are all done to such high level of finish...Kevin has done wood projects, Nemecio did construction in my bathroom and my dads laundry closet and Edward did the construction, painting, tile and finishings in my dads laundry closet...every one of these guys not only does the job they came to do but also makes excellent suggestions, if they see a way it could be done better...and Leighann in the office is wonderful to deal with too...A-Plus, from Joshs initial visit, to payment with Leighann, is a pleasure and I cannot recommend them highly enough...

Ru
Review №4

A Plus Air Conditioning and Home SolutionsCompany employees provides an excellent and professional services.! Friendly and courteous.Im so pleased to work with Andrea. David and Angel and Greg. They are great communicator and very helpful. I rated them 5 star 🌟.

El
Review №5

This is how a business should be run. They make sure they provide full value for your money. There is no dragging out the time necessary for a repair in order to duck or inflate costs for additional work that needs to be performed. Frankly, I was unprepared for everything they can do. I recommend that if you decide to use A-Plus for a repair that you first tour your house and write a list of any maintenance items you need performed. That way, if they are finishing items faster than you expected, you can get full value for your money for their minimum 4 hour job time period.Kevin was the person who came to our house and he was impressive. First we had him work on fixing loose fence posts and adjusting the gates into the backyard which had become difficult to open. While working on this he took the initiative to check the outdoor vent from our dryer and cleaned that for us. As we realized we had someone who was skilled, and willing to give full value for the amount charged, we had him clean out and adjust three locks on our front and back doors, adjust a doorbell that had stopped working, and hang a shutter that had fallen down. We still had time left over.Due to the skill and work ethic of Kevin, I have decided to use him for some future repairs to my home. Overall, I am very impressed with this business. From, my first experience it seems to have old-fashioned values of providing full value for your money despite the rush-rush ethic of modern society. I will post a future review to highlight how my additional home repairs go.

Na
Review №6

I am very thankful to Andee and Greg of A-plus. They stepped in during one of our toughest time when both of our AC units broke in the middle of harsh summer. They were courteous and professional in terms of their commitments and communications. Andee went out of her way to help us out with portable AC units while we were waiting on our AC replacement. She is one of the rarest people that I get to meet these days and her biggest traits I felt were “compassion”, “honesty” and “hard working”. She is awesome! I cannot thank her enough for all the help she has provided during one of our most difficult time.

Ka
Review №7

Ive used A+ for years for my home and a rental property I manage. They are always very quick to respond and able to get out to a house quickly. We had an old unit that finally needed replacing and A+ made the whole experience a breeze. Everyone was great to work with, they kept me informed every step of the way, installation was seamless, and now we have a nice brand new unit in for the summer. Cant recommend them enough!

Da
Review №8

Angel was very professional, personable and very knowledgeable. He solved my issue fast and took time to explain how my system truly runs andprovider good AC practices. Outstanding service.David was also professional and attentive over the phone with the scheduling and communication.I’m recommending A+ to everyone I know and won’t use anybody else. Well done.

Ri
Review №9

My Central AC quit on a weekend. I planned to replace it soon, but not as an emergency at the hottest time of the year. Im so glad I picked these guys (family owned, in the neighborhood). They did a great job and the Lennox system (replaced furnace, coil and outside compressor unit) is quieter and cools better than the Trane system it replaced, that was 26 years old. Greg worked with me on install options as this is an older house with lots of quirks. Great folks to work with and I highly recommend.

Al
Review №10

A-Plus gave us exceptional service while repairing our A/C. Everyone we dealt with was personable and professional. We had to wait several days for a part to arrive before the full repair could be completed, however the technician took extra time to patch the system together so that we could keep the house cool until the part arrived!

mo
Review №11

The A-Plus Team was friendly and knowledgeable. Their installers were prompt and thorough. Greg and Andee even helped process my rebates. 5 🌟 🌟 🌟 🌟 🌟.

Co
Review №12

I have finally had a positive experience with an AC repair thanks to A-Plus! The technician gave me a full diagnostic of my compressor and explained the options to resolve each of the issues. He helped me evaluate the pros and cons of deciding not to go with certain repairs and allowed me to make the judgement on my own. In the end I didnt feel that my only option was to install a brand new system which has been my experience with other companies. Once I decide its time to upgrade my entire system (probably in the near future), Ill be reaching out to A-Plus!

Ge
Review №13

Since my previous experience (new A/C and heater) had been extremely good, I decided to try A-Plus services again.The plumber was an untried subcontractor for A-Plus, service quality can vary either way with subcontractors (good or bad).I had a water leak in my backyard that appeared to be coming from the back of the house. An attempt to use a pipe camera was used (plumber couldnt get the camera to work). All of the faucets in the house were opened to see if anything would backup (nothing did). On a side wall, it looked like some water was starting to come out at the foundation level, which hadnt been there before. I was advised to get a plumber for potential issues with the plumbing under the house and it could cost as much as 11 K. Before the plumber left, I asked him to turn off the water for the sprinkler system to eliminate a potential issue from the equation.The turning off of the sprinkler system stopped the leak, Had I known where the valves were, I could have saved myself almost $300. I dont mind paying for good service. This check will be hard to write.

Je
Review №14

Ive been using A+ for ages, theyre the best. So professional, so helpful. Its hard to find folks who do good work these days, and A+ is awesome! Thanks David, Andee, Josh and Greg!

Es
Review №15

Arturo was very helpful. Demonstrated his knowledge, as well as his ability. Patient with us old folks. Thank you.

CH
Review №16

Couldn’t be more satisfied with my pre-summer AC tune-up. Frank the technician did a great job. He was knowledgeable and informative and he showed attention to detail. Customer service was super efficient also. Will use A-Plus Air Conditioning again for sure.

Na
Review №17

We received a random call from this number saying we would be receiving an invoice and service the following day even though we never scheduled anything.Attempting to clear up the miscommunication, we called their main number and spoke to a rude woman who was very unhelpful and hung up on us. We were simply trying to say they probably had the wrong number for their service call and she interrupted us multiple times saying “I don’t have any record of you and have no idea what service call your referencing” even though she is the one who left us the voicemail 15 minutes earlier.You would think that calling as a courtesy to this company would be received with gratitude. I really don’t care if your customers aren’t happy but next time we will make sure to not call and attempt to clear things up.

Jo
Review №18

Greg, the owner of A+, spent time to make sure that we understood every aspect of his bid, and was available when needed for questions. He recommended equipment from Lennox that is quiet and much more efficient than our old equipment,. The crew arrived on time, did a neat and clean job, and finished on-time. The office staff were very efficient, pro-active in keeping us informed, and very helpful in making sure that the registration process went well. Thank you all..

Ka
Review №19

After being told for 7 years, the only way to fix my temperature imbalance was to install 2 HVAC unit. Greg and team reconfigured all the ducts in the attic, installed a new HVAC system and completely balanced the temperature throughout my entire house. Staff was always knowledgeable and courteous! Andee was awesome and kept me informed of every step along the way. Great job A+! Highly recommend A+ to balance the temperature in your house. YOu will not be disappointed.

Ke
Review №20

The owner returned my Saturday call within 15 minutes and scheduled Joey to come the next day. Joey called Sunday and gave me head up that he was on the way! He diagnosed and repaired our AC for a very reasonable price! I will always use and refer to A+ and Joey!!

Me
Review №21

Great service! Would recommend for AC replacement and maintenance.

Ji
Review №22

Frank took care of us, immediately identifying a simple solution that saved us a lot of money. He worked fast and friendly and left us with a much cooler house than when he arrived. Thanks Frank.

Ch
Review №23

Angel got to work even before I got home when I was running late. Work was quick, professional and he gave me great tips to keep my system running at its best!

Su
Review №24

Made it easy to replace my 13 year old AC. They did the last install as well.

Br
Review №25

A-Plus repaired/replaced drywall and trim, and repainted, in three rooms damaged by broken pipes from the Texas freeze of 2021. Their work was A-Plus, like their name, in that everything looked as good or better than it did before the pipes broke. Despite the massive demand for service providers like them, they were able to source crews, arrive on time, and perform the work on schedule. Completion of minor final details was done promptly and with a smile. Zero complaints, full satisfaction with their work and all employees and contractors.

La
Review №26

Great work. Terrific repairman. He did what needed to get my heater working again. This time out was for my A/C checkup. The heater problem was months ago. Anyway, David called me and I consented on doing my preventive maintenance and this was great. I found out I was using too many filters, which Arturo said restricts airflow and Arturo cleaned my coils, saying clean your coils when you change your filter. That was all something I didnt know. Thanks so much Arturo. 🙋‍♂️😍👍

Ca
Review №27

Our tech, Frank, was THE BEST! Knowledgeable, friendly and honest! I knew we were in good hands with him! He got our hot home back to a comfy place to be!!!

Mi
Review №28

PLEASE ADVISE DO NOT DO BUSINESS WITH THESE PEOPLE. Absolute the worst of the worst scammers. These guys left my AC in worse shape than when it came and tried to blame us. I heard ownership on the phone with their tech(who was really nice, just made a mistake), they tried to see if they could pin my perfectly good bad motor on being faulty, but the tech told him I had been watching the whole time. These guys are what you fear in dealing with repairmen.

Ch
Review №29

Frank did a great job. Was on time, great service. Very knowledgeable. Maintenance ACAC is cooling now.

Ca
Review №30

Very quick response time. Tech/Donald was very professional. He went over all of our options and did our chosen routine AC maintenance requests in a very quick, professional manner. Highly recommend using A-Plus.

Sa
Review №31

The A Plus team did a complete remodel on an existing bathroom. The team did a fantastic job from start to finish. They were on time, within budget, and provided timely updates as the project progressed. I am glad we went with A Plus for this project and will definitely use them again.

Ca
Review №32

I requested that our wooden fence be repaired in 2 places and that the gates be able to open and close more easily. Leighann called the day before the work was to be done to confirm the timeframe that Kevin would arrive, and she also called the next day to let me know that he was leaving his previous job and was on his way to my house. I really appreciated her letting me know and keeping me informed as to when to expect him, and it was also within the timeframe that she had originally told me. Kevin did an excellent job, and I could not have been more pleased. He was very thorough, knowledgeable, quick, and had a great attitude! The fence repair did not take him very long (it looked great when he finished) and there was additional time left that was allotted to me, so he was able to do other handyman things including projects that he could tell needed to be done. I feel that he did an outstanding job, and we will definitely have future jobs for him. I highly recommend A-Plus Air Conditioning & Home Solutions, and I am so glad that I found them!

ab
Review №33

Angel was very courteous and professional. He gave a pretty accurate time frame of how long the job would take.

Je
Review №34

They were able to send Kyle the same day I called. Kyle was very familiar with our furnace model and was able to diagnose the problem. The part that needed replacement was not available from a dealer but A Plus had one at the warehouse. Kyle went back and got the part and got it installed. Quick and expert service and good customer experience.Update: the furnace went out again, bad circuit board, which I had been warned might be a problem. Donald came and after diagnosis replaced the circuit board. Fast and professional, good and clear explanation of the problem. Quite satisfied with A Plus.

M.
Review №35

Angel added 1# of refrigerant too and explained about it plus answered my questions. Thank you for sending Angel, have known him for years.

An
Review №36

Been using Angel at A-Plus air-conditioning on all my properties for years. I always ask for him and have complete trust in him. Highly recommend. Great customer service when scheduling appointments as well.

Ca
Review №37

Greg and his staff were super helpful. Despite record demand during the 100-year winter storm in Texas, he was communicative and prompt. He did his best to fit me in, despite the fact that I am sure he had 100s of customers beating down his door.He was fast and told me everything along the way. I even learned a lot about how my furnace works.

Ed
Review №38

I have been using A+ HVAC for many years. Their prices are very fair, technicians are on time AND they do not suggest repairs that are not needed. I refer them to all my clients- I am a Real Estate Broker!

Cy
Review №39

Ive been using A-Plus for my heat & A/C needs for years. They do a great job. Very reliable, courteous, and thorough. Very happy with their service and their technicians.

La
Review №40

A-Plus did an amazing job!!!!! They installed shiplap backsplash, hung floating shelves, installed pendant lights, rerouted a gutter, and painted our garage. Everything was done so well and looks amazing!!!!! They were very responsive and professional. Will absolutely hire them again!

Re
Review №41

Our experience with A Plus has been excellent. The workers are professional, on time at the job site and kept the working area clean. WE had an emergency last summer with an air conditioning unit and they rapidly responded to evaluate and fix the problem.

Sa
Review №42

Great company and Donald is really good. he has taken care of my unit for years and always does a great job.

Le
Review №43

Perfect customer service. Very good quality.

Ke
Review №44

Full bathroom remodel. Work was done timely and as estimated. Looks great and highly recommended.

ja
Review №45

A Plus is very responsive for any problems. I always request Angel because he is honest, knowledgeable and friendly. I will definitely use their services again.

Pa
Review №46

Friday night my old furnace quit working and Saturday morning I called A-Plus to see if they could come check it out. Kyle was here on time and found that a new mother board was needed. He picked it up Monday morning (today) and was here by 11am fixing my furnace. Kudos to Kyle and to David the dispatcher! Both are polite, professional, personable and prompt. I will use A-Plus again!

St
Review №47

A-Plus installed a new mini-split system into a studio outhouse on my property. The team was able to work with my schedule. I needed to coordinate the work with an electrician who was providing the electrical supply. They were able to adjust their schedule so that I could complete the project on time. The installation went very smoothly. They were done in about half a day. Im very pleased with the final result.

Co
Review №48

My experience was probably pretty average. They were responsive and easy to work with prior to the appointment. After having an issue with a plumbing service they scheduled for me with their plumber, I couldnt get a response from them though. My partner had to call from his phone to get in touch with them.When the other maintenance guys came out to work, already knowing that the bulk of the work we needed was siding replacement, they said they were unable to replace siding that day because of the off-and-on rain, but also were unable to reschedule to a rain free day. Their management had told them to come out and do what they could. They did some work inside and that turned out well. When I asked for an adjustment on one of the doors they fixed, they did that happily as well.They did take a look at our siding and spent the time they would have spent replacing it caulking the cracks to prevent further damage from the rain. It ended up costing nearly the same amount of money to caulk the cracks as wed been quoted to have some sections replaced, which I assume to be because the inspection report wed given them for the quote didnt properly convey the extent of the damage. That seems fair to me and if they had told me that upfront (before starting the caulk work) I think I would have felt better about it.So yeah. Just average.

Mi
Review №49

Donald was absolutely amazing! I called A+ last night for heating repairs, and they were going to come out, but it was so late and I had space heaters so I knew would be OK, I push the tech to not come to the house, A+ was more than willing to drive to my property. I was promptly provided a phone call early the following morning, where Donald came out and fixed my issue very quickly. I absolutely love this company, I have been using them for years for heating and HVAC!

We
Review №50

Another great (my third) review for A-Plus! At the first cold snap of the season I needed to have my heat pump looked at before the truly cold weather set in. I was given a same-day appointment, the tech made the necessary adjustments to to system, and my heater is all ready to keep my home comfy. I couldn’t be happier with A-Plus’ responsiveness! Thanks again!This is my second review of A-Plus. My 12 year old AC needed repair but given its age I decided to investigate replacement. A-Plus came through with fair pricing, quick installation, and excellent follow up. They even helped with filing additional paper work with a manufacturer’s finicky website. Excellent service — I’ll be reaching out to A-Plus for additional work around my home!called on a Monday for non emergency service (just a regular maintenance call). While I was expecting an appointment a week out I was scheduled for 48 hours later! Before his arrival I got a call to let me know the tech was on his way. The tech was very professional, checked and cleaned the whole system, and gave it a clean bill of health —. no attempt to sell unnecessary services! A-Plus prices are reasonable and everyone I spoke with was pleasant and informative.

Ch
Review №51

Joey was a very professional and knowledgeable HVAC technician. I would highly recommend A-Plus!

D.
Review №52

Very prompt and excellent service. Pleasant service man who explained everything.

Ka
Review №53

I really appreciate Angels friendliness and long experience with HVAC systems.

Da
Review №54

Prompt, competent, communicative, and friendly service. Excellent.

Ke
Review №55

Update after roof repair: A-Plus Home Solutions was great to work with on replacing my roofing. Price negotiations were professional and we arrived at price both parties were happy with. The installers themselves were great with communication and clean-up. Another 10/10 experience.Angel was awesome. He showed up on time and prepared. He was sensitive to social distancing. He checked with me before performing any work. He gave me estimates before performing any work. He didn’t try to up sell me on any unnecessary services. 10/10

Ju
Review №56

A plus service, technicians are always punctual, friendly and professional. Highly recommended

Jo
Review №57

On time, thorough, friendly and did a good job.

Be
Review №58

Great service very responsive and worked around our schedules.

Na
Review №59

Same day service. The technician was very thorough and professional. He diagnosed the problem, gave a detailed explanation of what he would have to do to correct the issue, then gave me a detailed cost quote. Cost was very reasonable, the problem was repaired, and I have a 30 day warranty if the problem recurs. Very pleased. Would definitely recommend them to friends and family.

Mi
Review №60

First of all, I was pleasantly surprised that they would send someone out the same afternoon that I called, without charging me overtime rates. Kyle, the technician, was very friendly and professional. Most important, very, very good at his job. My A/C needed a new mother board which had to be picked up the next day. Meanwhile he set up a bypass to keep the A/C running and keep me comfortable overnight. Completed the replacement the next day. Im satisfied with the results and think the price was very reasonable for the work they did.

Al
Review №61

My family has been using this company for about 20 years. This summer, they replaced my AC unit. They are completely transparent about the pricing, very honest & open, knowledgeable,& answered ALL the questions I had. They went above & beyond with their customer service! I cant emphasize their customer service help enough! Andi is amazing, Greg is great, Josh (technician) was great! Everyone involved at every level of this job were awesome! I will continue to use them forever!

Ka
Review №62

Very professional and knowledgeable. My a/c was not blowing cold air and so I called APlus They had a technician come out the same day in a few hours. They gave me clear options on what I can do to fix. They changed some parts immediately and my ac is running better now.Thank you for the wonderful customer service and no-nonsense quick resolution.

Ri
Review №63

I had my water heater replaced and City Wide did a great job on the installation.

Ch
Review №64

Ours was the first fence using Trex® that A-Plus had built. The guys arrived promptly and had obviously closely studied how to assemble the fence. They took out overgrowth that was in the way and worked steadily until the fence was complete. Weve had many complements on the new fence already.

He
Review №65

I was impressed with their response time and resolved my air conditioner issue promptly. I would definitely use them again.Great service!

er
Review №66

Angel was very professional and also really very kind and thorough. Would use again in a heartbeat.

Ra
Review №67

Very responsive in helping us get our COA and Lennox rebates. Family owned and operated, great people.

La
Review №68

Excellent on time service, very knowledgeable technician, explained everything!! Highly recommend

Ma
Review №69

Always on time - take care of everything and trustrurthy

Su
Review №70

These people are knowledgeable, personable, and professional. They easily replaced the worn-out HVAC system, and Andrea A. was very helpful in navigating the process of registering the new system and arranging for the rebate from the city utility. She even took care of part of it that the homeowner (me) would normally handle, which made my life a lot simpler. Thanks again, Andrea A.!

Sh
Review №71

I needed a ceiling fan installed as well as lighting along with fixes to previous work from another source . Keven was professional and knowledgeable. He fixed things that were incorrect from a previous company. I highly recommend their handyman services!

Pa
Review №72

Technician was very courteous, wore a mask, cheerful and accommodating . A+ always does an excellent job

To
Review №73

The best service, best people. That simple.

ma
Review №74

My heater wasnt coming on and A-Plus sent Kyle to my house and he was excellent, he spent the most time that anyone has spent servicing my very old furnace. He was very professional and explained everything I needed to know. I am thankful for A-Plus and Kyle because last night was really cold and my heater is working well! I highly recommend A-Plus!

Th
Review №75

I called A Plus to schedule an initial visit to see if what I wanted could be accomplished in the 40 hours. They said that they would call me back to schedule it. After a week, I called back. They said they would call back. They never did, so I called back after another week. Finally, we scheduled their initial visit.Josh & Gilbert show up to see the space. Gilbert was very professional and seemed very competent. I was not really sure why Josh was even there, but he was not very professional. While we were talking about the project, he plopped himself down and laid down on our bed. Im not the most anal person, but I dont like sweaty strangers resting on my pillows. Gilbert sounded confident he could do the project in 40 hours; Josh kept telling me how he doubted it could be (and that it would be $80/hr after the 40).A few days out from when they were supposed to start, they called and said they had to pull Gilbert to another job, and they would reschedule. 2-3 weeks went by, and they never called. After pestering them with phone calls, they finally rescheduled. This time they actually showed up.They started the project on 11/21 and worked the following schedule:11/21 - 5 hours 20 min (but they tried to charge me 7 hours to include travelling time. I said, No, I am paying for 40 hours of labor. Getting to my house is the cost of doing business.)11/22 - 3:2511/23 - 3:35 (but there were two people, so 7:10 in man hours)11/25 - 3:30 (again, two people, so 7:00 man hours)...Now, here I guess they needed to pull Gilbert to a more lucrative job...so, they said they would schedule the rest of the project for the next week...the next week came and went with no call. A pattern had developed by this point, so I started pestering Katie (the phone lady) earlier. Gilbert finally returned on:12/14 - 2:1512/15 - 5:1512/16 - 6:00Gilbert had to go somewhere else again, so they finally finished the job on 12/21...a month after they started, and two months after they said they were going to start.Now, the work itself sucked pretty bad. Electrical outlets needed to be cut; well they were cut too big, so they just put a glob of plaster in there. Plaster is not drywall, and it breaks. Now, whenever we flip the switch, it moves into the wall, because the flanges are not resting on the drywall.They removed a window, and installed Hardiplank. It looks like crap, and I question its ability to keep out a good storm.Gilbert did do a good job of spraying texture. However, he did not cover up anything even though I had provided three plastic sheets and a painter’s tarp. There was paint texture on our ceiling fan, bed footboard, leather ottoman, the electrical outlets and switches, and all over the carpet. We cleaned it up, but this is not what really ticked me off.I purchased pre-hung French closet doors. They were sitting in the room the entire month of the project. Now, by this point they were trying to get outside the 40 hours quickly. They were stepping outside to take calls regularly. So, by the time they finished texturing, it was beyond 40 hours, and I would need to pay the regular $80/hr rate. I was pretty irritated at this point, and just wanted them out. I can hang a closet door....If the doorframe was built to fit the closet door...I went to install it myself. The door is 80 tall. Pretty typical. Almost all doors at Home Depot or Lowes are 80 tall. The doorframe was not 80 tall. It was 79 1/2 inches tall. For a very brief moment, I thought about having them come out to fix it, but I figured that would take another month or two, and they would be trying to charge me for every little thing again. It was easier for me to just saw off an inch of the pre-hung frame. I got the doors in fine. Now though, because the doors are not as high as carpet makers assume a closet door would be, the doors drag on the carpet and it takes real force to open and close them.

An
Review №76

A-Plus is a top notch company. You receive excellent service from customer service to the electricians and handymen. This is the second time I have used A-Plus. They do high quality work, are transparent with their pricing and explain to you what needs to be done without pressuring you. I will definitely use them again.

Bu
Review №77

We had our AC system stop the evening before our first upper 90s day. Called A-Plus Air Conditioning the next morning and they had a technician out that afternoon. It turned out the fan blower assembly had loosened up on its drive shaft and was dragging against the housing. It would have been easy for the tech (Don N.) to just say you need a new fan assembly, letting us swelter for a few more days before it could be ordered and installed. Don, however, rolled up his sleeves and pulled out the fan assembly and was able to re-position and tighten it back down. Turned it back on and we are comfortable again thanks to Don. This kind of work ethic is rare and should be rewarded. We will do all our future AC work with A-Plus. Thanks Don and the scheduling crew!!!!

Ry
Review №78

A Plus was awesome. Came out right away. Kyle knew more about what was going on with our system in two minutes of me describing it than from three years of fiddling from our previous service provider. Great company!

Gr
Review №79

The whole experience from start to finish was first class. Greg and Andee were very responsive and made the installation and subsequent servicing of the equipment a breeze. Im a very happy customer.

Ka
Review №80

Kyle asked about my situation and I explained my air conditioner suddenly quit working the day before. He soon found the refrigerant was completely gone, explained what needed to be done, and asked me if I wanted to proceed. Texas summer without a/c was not an option.The system warranty covered part of the cost, and my portion was reasonable. By the end of the day the repairs were completed and my house was cooling down. Our family has been a customer of A-Plus for many years, and I highly recommend them.

Ka
Review №81

Angel did a great job listening to my concerns over an AC problem I have had for years with my AC drain constantly clogging. He was patient and thorough. He came up with a plan to resolve this and I greatly appreciate not having this problem on my mind. I am very happy with A-Plus Air Conditioning! Thank you

Ge
Review №82

Donald was so helpful when he came out to check our system this morning. He not only solved our issue, he educated us about ways to keep our AC running smoothly, and answered all our questions. It was a pleasure to meet him today.

Su
Review №83

Donald has been providing our maintenance calls for a number of years, and he always has time to answer questions and explain things to us. Very glad to see him every time!

Fe
Review №84

Kyle from A-Plus A/C was super professional, courteous and knowledgeable. A-Plus gave me a heads-up that he was on his way, he arrived on time, and he quickly diagnosed and repaired the problem with my A/C system. Ive been using A-Plus for A/C repairs at two different homes for 10 years, and will continue to work with them. Their techs have always been very professional, and I will continue to use them in the future.

Ma
Review №85

I love when A Plus comes to help me with Handyman services. LeeAnn was extremely helpful with listening to my needs and promptly arranging my appointment. Kevin came to help me with my household issues. He has helped me for many years with various issues such as fixing electrical problems, wood fence/ post/deck replacement, painting and wall repair. He is confident and is detail oriented with his quality of workmanship. I highly recommend them for home repairs and service!

Ch
Review №86

Great experience with A+. I have used them many times in the past for annual check ups and they are always on time and highly professional. Arturo came out to fix our AC that had frozen over. He was right on time and fixed it in no time. I am happy to recommend A+ to anyone.

ha
Review №87

Angel is the reason we selected this company (A+ A/C). He has been a great help in keeping our Old A/C running and selecting a new one after many years of good service. We recommend this company.

Do
Review №88

A-Plus responded to my distress of a stopped up sink by sending a plumber out on Saturday before the Memorial Day weekend. I am very grateful that I did not have to suffer our plumbing problems over the holidays.Josh was very professional and knowledgeable. He did a great job. Thank you again for your quick responds.

Jo
Review №89

A Plus has worked for me and before with my late husband at another address for over 40 years. They do tremendous work and are always responsive to any needs that occur. i recommend them highly. They are a local family that indeed provides quality service.

Ra
Review №90

They’ve added both a dog shower and a pocket door in our house and both times they were great to work with. They’re on time, responsiveness and I like that they send emails and texts in addition to calling. Also very reasonably priced. Highly recommend them for any home improvement projects.

Er
Review №91

Terrific experience with Arturo. Recommended just what we need and advised against additional work that didnt make sense at the time. Strongly recommend this business.

Jo
Review №92

A-Plus thank you so very much. Angel is the best. I always have complete confidence with Angel. Angel always brings his experience, knowledge and a wonderful positive attitude. Im always see glad to Angel for my AC/Heat check up. Angel is/has always been a five star engineer/technician in my book. Angel is a terrific asset to the A- Plus team. Big hooray for Angel. I applaud Angels professionalism, punctuality and a great attitude that wonderfully reflects A-Plus and this great city of Austin. Angel represents the best of us through these tough times we are all experiencing. Were all in this together, thank you Angel, thank you A-Plus.

Cl
Review №93

Kevin was an awesome handyman and made our day!! We look forward to having him come out again!

Ra
Review №94

Kevin showed up, I showed him what I wanted, and he took over. He had to get a handicap bar for wife and I. He got back and started working on things. He did a super job and very professional. He patched holes where I tried to fix it. All I have to do is paint it. I will be using these folks again. They are very reasonable.

fr
Review №95

Regular maintenance was completed on our system.

ra
Review №96

Kyle was very nice and knowledge. Stephanie who helped set up the appointment was beyond pleasant and deserves a raise. A plus fo life.

Ev
Review №97

Very quick response, especially during this time of year. The technician quickly diagnosed the issue and repaired the problem. (Also, took covid19 safety precautions). In addition, he provided additional tips to prevent the issue from happening again...Excellent job!!!

Ju
Review №98

Donald was on time and informative. I appreciate the professionalism with quick and thoroughly. Also thankful he was wearing a mask in this times of cov-19.

No
Review №99

Weve been customers of A-Plus for about 18 years now. A-Plus reps have always been professional and thorough. Our systems have lasted so long because of A-Plus annual maintenance. I recommend them highly based on my experience.

Ma
Review №100

We have had a fantastic experience with A-Plus . Very customer focused and the technician did outstanding work and kept us in the loop on everything he was doing to install the new air conditioner and get the other one in working condition.

Information
52 Photos
100 Comments
4.8 Rating
  • Address:2116 White Horse Trail, Austin, TX 78757, United States
  • Site:https://aplusac.com/
  • Phone:+1 512-450-1980
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Deck builder
  • Fence contractor
  • Flooring contractor
  • Furnace repair service
  • Handyman
  • Heating contractor
  • Remodeler
Working hours
  • Monday:8am–9pm
  • Tuesday:8am–9pm
  • Wednesday:8am–9pm
  • Thursday:8am–7pm
  • Friday:9am–6pm
  • Saturday:8am–9pm
  • Sunday:8am–9pm
Offerings
  • Repair services:Yes
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