Go Green is awesome! Their staff is always professional and will ensure your HVAC system is fine tuned. Today, I had the pleasure of meeting Bill who came to service our AC. Beforehand, I received text message letting me know who our service technician would be (bio included with photo), then a phone call letting me know how far he was out from the house. This was great, because unlike other companies, Go-Green kept me VERY informed and up to date letting me know exactly when my technician would be there. If you don’t like waiting around. Call Go-Green.Our technician Bill, was very helpful in answering my questions and replaced a part that was under warranty. I was greeted by him wearing shoe covers, mask, and ready to get to work! If ya want quality work done by quality people, go with Go Green. I can say after dealing with them over the past couple of years, their customer service is EXCELLENT and they strive to keep their customers happy every-time!

AC units always seem to go out on the weekend. However i called Go Green and they sent Bill to help us. He was prompt professional and very informative. Even our tenant said what a great guy he was. We have used Go Green several times and I highly recommend them

Our upstairs a/c went out as soon as the dog days of August set in. Go Green had done our system maintenance back in March so I called them again (left a message after 5pm). They called me back first thing next morning and had Alex out here by 10am that day. He showed us plenty of photos to demonstrate the issues with our 11 year old unit and we agreed we needed to replace it.Noah and Eddie came the next day to install and were fantastic. It was an all day job and they were professional and pleasant throughout. At times it was 140 degrees in our attic where they were working but they always had a smile on their face.I appreciate the quick work and our new system is great. Go Green is an honest and hard working company.

My capacitor on the outside unit went out on my ac. Johnathan from go green was able to come earlier than originally scheduled so that was helpful. He was a young cute friendly guy which was great, he was efficient, confirmed what was wrong with the unit, had a capacitor on hand and was done and on his way in less than an hour. Would use go green again.

Alex is very knowledgeable and takes his time and always explains everything going on. I have used them a few times and am always satisfied with the work.

David, Noah and Eddie S. (not to confused with Eddie the salesman) were awesome to work with. They listened well to our concerns and needs. For example, we had an old system and a very old house. We were concerned about what they would find with piping in the attic. They started with the tour of our old units and assessing the pipes. The first plan was to reuse the same piping system but with further assessment and seeing the condition of the original pipe job, Eddie S. and Noah removed and reconstructed the work carefully and meticulously. They removed the old units and installed the new ones. They walked us through all of the features of the new units and made certain that they were all working properly before they left. If you could request this team, we highly suggest it. Made the whole experience a great one.

Alex was great! Called for the AC tune-up (highly recommend as the weather gets warmer) to check out our system. Alex didn’t just tell me what was going on but showed me and explained the issues in a clear and prioritized manner. No overselling or pushing, just the facts and solid advice. Great work, fast, and thorough. Great value and we’ll definitely be contacting Go Green and Alex when it’s time to replace our system!

Had a great experience with Amy and Alex today. AC stopped working yesterday so I called this morning and Amy was very nice and said she could get someone out to me in the afternoon.Alex came by and was very progressional, helpful and quick to diagnose and fix the problem. He also gave us helpful tips and changed my air filter no charge.I will definitely be using them in the fall for their maintenance program and if any issues come in the future! Highly recommend.

Jonathan Foster was very helpful in performing AC service for my home in Austin! He was on time, efficient, and provided me with information about maintaining my system for the long-term. I really appreciated his knowledge and insight into AC systems and will definitely ask for Jonathan next time I have my AC serviced!

Extremely friendly customer service. The technician explained everything thoroughly and they came out and had the AC repaired and back on by 1:00 p.m. after it stuffed working in the night. Highly recommend!

Alex and Jonathan came out for a maintenance call when I realized I had water leaking from the furnace closet in my home. One call to Go Green and I had these two guys out within an hour. Alex and Jonathan are pros! They are extremely knowledgeable, professional, and helpful. They quickly diagnosed the issue and offered solutions while being 100% transparent on price. If you need HVAC service, look no further. Call out Go Green Heating & Cooling whether its for regular maintenance or emergency maintenance. Highly recommended!

Warning! These so-called five star reviews arent real. Read them and youll see it. They are script. Customers dont write reviews like this. Every one of the five star reviews is a scripted ad for Go Green. If their first interaction with you is a lie, how do you think the rest of your experience will be?

GoGreen is a superb enterprise--very professional and responsive. Alex has delivered truly expert service. Hes obviously very concerned with customer satisfaction. We are very fortunate to have Alex in our home. Sam is also outstanding at communication and organization. These are very fine people.

Bill was fantastic! He was very knowledgeable and explained exactly what needed to be done to our AC system. We will definitely be using Go Green again.

Alex was amazing. Very polite and professional. Arrived quicker than anticipated, diagnosed the issue and fixed it quickly. Will definitely be using their services again in the future!

Office staff very organized, representing excellent training. Workman on time, seriously appreciate this; he also had excellent people skills, was on time, informative and helpful. Pleasure to have in our home.

Love these guys. Have known then for years. They really do try to go above and beyond!

Huge shout out to Alex for his help. I told him this was our first time getting HVAC maintenance as homeowners, and he was sure to explain everything to me in a way I could easily understand. Super professional, highly recommended.

Our A/C stopped blowing cold air Saturday night and I called Go Green Sunday morning. Alex was at my house within 2 hours of the call and had the A/C up and running within an hour.Alex was extremely helpful and walked me through his diagnostics along the way. He also walked me through some simple maintenances I can be doing to help prevent additional issues down the line.Go Green and Alex were great and Ill certainly use them again for any future HVAC work.

I noticed my a/c unit was blowing out warm air. It was a warm June Saturday and I knew it was only going to get warmer. I called another company and the first appointment I could get was in 12 days. I called Go Green and Frank Barbera came out and quickly solved my problem. He was friendly and professional and showed up in less than 45 minutes. He went outside and came back in with a rusty condenser from 2007 when we bought the house. He said.he could replace it and quoted me a reasonable sum. He even took $50 off when I showed him an online coupon I found. Long story, short don’t book the first company you call.

We had an issue on a 2 year old air conditioning system that another company installed (but since has gone out of business). I was declined service from another company because they didn’t want to do warranty work!! I called Go Green and am very pleased with the courteous and knowledgeable people I have spoken with. Alex came out during the first snow we had. He was very appropriately masked, stayed a distance away from us and protected our floors with shoe covers. He explained everything, every step of the way and made us feel very confident with his skills.I have spoken with Brent, Celina, Sam as well as Alex. Every single person made us feel that our patronage was very important to them. Alex returned today to complete the repair and do a seasonal checkup of our 2 air conditioning systems. All is good and we are very glad we chose Go Green. When it’s time to replace our 2nd system we will be calling Go Green!

Same day appointment, everyone involved was very kind, explanatory, efficient. Highly recommend!

AMAZING! Thank you Alex and Johnathan! Called on a Friday night and the A/C was fixed by 11am Saturday morning. Will be calling again next time we need service! Thank you so much!!!

Finding a company to replace your homes HVAC system and duct work can be a daunting task. You need to look no further then Brent and his team at Go Green. I have nothing but positive things to say from beginning to end. From the initial consultation with David and speaking with Brent I knew they cared about what they were doing and wanted to deliver to me the highest quality and proper system for my home. I was overdue for a complete HVAC replacement and new ductwork and knowing the large investment it requires they worked hard to fit it into my budget without sacrificing quality components and workmanship. Noah, Jamie and Steve worked with us during the removal and installation of our new system, they were extremely professional and friendly the entire way through. Ready to answer any questions and focused on doing a great job. By the time they were done I was ready to have them over for dinner! Once the work was completed I had about a week to get used to the new system and then KC came by for a thorough Quality Check and make any adjustments I thought were needed after the first week. KC spent about an hour and a half with the system and got it fine tuned and my house has never felt better.I just sat down with my friend while I was writing this and he asked me who I used and I said Go Green and he said “Brent!” “He did mine, I loved it, they were great. I was recommended by a good friend of mine!” True storyLook there’s not much left to say, Brent and Go Green will take care of you. It’s a huge investment in your home and it feels good to know you put your money and home in the right hands.Jason

Did a great job for the company I work for. Very responsive and timely. Highly recommend.

I highly recommend GoGreen and now have a an AC/heating company I can trust to do the job right the first time.I always review multiple proposals before I finalize my decision. I’m glad I selected this company.Firstly, they do an outstanding job communicating job schedules and appointment reminders via phone, text and email.Secondly, they were always on time and had multiple eyes on the project (ripped and replaced the entire duct work, AC tune up, comprehensive seal).The price was the best and work perfect. They installed an air purifier that kills 99% mold germicidal killer. Great for living in Austin, especially if you have asthma!The home feels new. More efficient and cools/heats upstairs where air flow before was terrible.The owner Brent was here to meet the city twice along with the operations manager Adam. They were hands on. Gave me a free WiFi thermostat which is awesome!They also made sure I would get as much money back for the city rebates. In my case, 25% of my total cost will be a rebate check from the city in 4 weeks. Thanks guys!!!

They were the only place that would do same day service. I called and they came an hour later to fix my AC! I am so grateful!

Alex Atkins from Go Green came out to do some routine heating maintenance for our home in Circle C, and I was thoroughly impressed. Im actually excited about Go Green coming out again in the spring to do AC maintenance. Ive reached Suburban Dad Level 1000.Alex took his time to explain everything to me, even when I asked bone-headed questions. He was extremely courteous and knowledgeable. He told me about some new products coming down the pipeline, but he did so in a way that was ultra low-pressure. Not at all a sales pitch. Just keeping me informed.I highly recommend Go Green (and Alex).

Excellent and prompt service - ask for Alex and Jonathan. They kept everything clean and organized and I felt at ease the whole time.

Were new home owners and realized that we wanted to install a second and third zone in our 2-story home. We got a few bids, including one from Go Green. Eddie came out to evaluate the work that needed to be done and walked us through (in great detail) the specifics of that work, coming to a few different solutions. He answered all of our questions, even drew out a visual for us and showed up a video he took when he was in our attic looking at the duct work. He was on time and responsive once we followed-up and provided us a few different estimates based on our needs. We are holding off on the project just so we can live in the house through the summer, and will definitely be reaching out to Go Green/Eddie in the Fall to follow-up. Highly recommend trying this company, even if its just to get a bid.

Always been here the same day to fix the ac. Great friendly service

Eddie was super knowledgeable on all topics and gave great recommendations! Wonderful company

What a great experience with Alex and Jonathan! They came out and had my system up and running in no time and at a great price! Will use again.

My initial service call was a waste of time and money. They wouldnt come back to reevaluate their prior diagnosis on my mini-split system. Unfortunately they arent up to speed on mini-split systems.

Go Green was the third company I called after the heating at my rental property went out. I was desperate to get someone over to fix it fast, so that my tenants wouldn’t be cold that night. They called me back almost immediately and were able to come over less than an hour after calling them. Bill was able to diagnose the problem quickly and do a quick fix to make sure that my tenants had heat again for the night, but he wasn’t sure how long his fix would hold. So the next day he went out to the hardware store and got some parts to make sure that his fix would stay in place, so that I didn’t have to spend $1,100 on a new part. I only had to pay less than a 1/3 of that for all Bill’s hard work and am extremely grateful that Bill found a cheaper solution! That is honesty and ingenuity!!! I would highly recommend Bill and Go Green and will be using them for my house and my rental properties from now on!

This is the second total system replacement by this company the equipment is top notch and the installers were excellent they left my attic and my house clean each day they were always happy to explain what they were doing and answer any questions. No corners were cut and I will use them again with zero hesitation! Thank You for another job well done.

Very pleased both with this company and with Alex, our service technician, who diagnosed the issue with the unit and made the repair. Afterward, he took the time to answer all our questions about operating the dual system thermostat. He also offered information about the seasonal maintenance program. Highly recommend Go Green and Alex!

I highly recommend this company. They thoroughly explained their services and fees upfront on the phone and took the time to talk about the problem I was having with accumulated water in my drain pan. Alex Atkins was the technician that came that same day and did a thorough maintenance of the whole HVAC and fixed my problem that was due to condensation from uninsulated lines. He was very patient with all my questions and welcomed more questions to make sure I understood the maintenance process and the what/why/how much of the repair. I appreciated the transparency and education and I feel their pricing is fair and competitive. And best part is I know Alex knows what he is doing because I went in the attic the next day and found a completely dry drain pan.

These guys were awesome! They were able to install attic insulation in the heat of the summer within the same week of my quote. I got a few estimates and their price was competitive with other companies, but I felt like Go Green cared about the project as if it were their own home. The techs were professional, polite, and took the extra time to explain/show me their work. Highly recommend and I dont plan on using anyone else for my heating/cooling needs.

Ive replaced my HVAC ducts with this company and I was happy how the work was done and thats why I recommended them to all of my friends.But the last work they did made me unhappy! I asked them to install ducts for my exhaust fans and kitchen hood and to not make it very bad I really really appreciate that they helped me on a short notice. It was my bad that I asked them to do this job as soon as possible.Professionalism.First of all guys just broke recessed light and when I told them about it they just replied sorry.The other thing is that they were connecting my kitchen exhaust and I wasnt happy that someone comes to my house with dirty boots, but I ignored this because Im fine to vacuum and mop it later, what I couldnt ignore is that he stepped with those dirty shoes on my kitchen countertop. Thats not cool at all! You could ask me and I would cover it at least with some sheets!Quality.Isnt it in your best interest to make the work you do with highest possible quality ?!Other company started to connect my kitchen exhaust and didnt really understood how and what should be done and thats why I called Go Green. I thought that they will remove the part that was installed by them or at least review it and make it better.So what wast wrong:1. When kitchen exhaust is turned on a lot of air is leaking right after the fan, because the square to round transition wasnt even screwed into place2. I assumed as least a small amount of tape should be placed to cover big holes, but nothing was done. And exhaust leaked heavily.3. The prev company did a hole in ceiling and glued to drywall from 2 sides the thing called Take Off Start Collar and Gasket which means that in between is a not treated or sealed at least drywall. This means that wet and smelly air from kitchen will be absorbed by the drywall opening and potentially will be covered with mold and will be ruined.Sorry guys, I really think you are a great company and I do really think that you could do better.Thanks.

Great service from my first call to request a service check (Service Technician Michael) and placing the order for the new unit with Eddie Montalvo. Go Green wasn’t pushy about selling me something I didn’t need, totally professional personnel. Everyone from the AC Technicians (installers) Jesus Panduro and Hernan Hernandez to Eddie Montalvo (Home Comfort Advisor) are total professionals! The job took about 6 hours. Everyone communicated well and my new unit was installed effortlessly. They covered my carpet so that they wouldn’t track dirt everywhere and used booties for their shoes. What I really liked was that everyone double-checked all their work and made sure it was perfect. I give them 5 stars for their professionalism, courtesy and communication.

Had to take a moment to write a review about their staff, specifically about Eddie. Eddie came out to service our a/c and did a great job. He talks with you as if you are his family and makes sure you understand everything. Very thorough. Not to mention very clean and quick. We will always use Go Green for all our a/c needs. So grateful for the excellent service provided.

100% recommend these guys! My AC stopped working out of nowhere at 9pm and Alex came right out after speaking with him on the phone. He was actually in between after-hours calls but still made the time to come by and help because he thought the issue I was describing was doable in the small window he had available. Well sure enough, he was right and was able to fix the problem in about 30 minutes. Alex, you are a life saver! Reliable, responsive, professional, courteous, and super friendly. Thanks again!

We are so thankful that our a/c is up and running again! Texas heat is no joke. Alex, our technician was extremely detailed with his explanation of services. We were very impressed with his professionalism and attention. Within the hour our thermostat went from a very sad 79 degrees and climbing while not cooling to a nice and crisp 68. He took all the necessary precautions and hygiene practices to keep us safe as well. Very very pleased with Go Green.

This company is amazing! I cannot recommend them highly enough. So professional and helpful. Never pushy. Theyre great for new systems and also for annual maintenance and repairs.

The service was on time. The technician identified the problem quickly and fixed it. I recommend their service.

We needed a full HVAC replacement including compressor, furnace, ducts, vents, insulation, etc. and had been shopping around for several months. Go Green was competitive with pricing within a few hundred dollars of everyone else, but had a higher level of interaction & customer service from the beginning. Our install/replacement project was a complicated, 6 day event but the guys at Go Green were all over it and awesome to deal with throughout every phase. The workmanship is top notch and we have been extremely happy with the finished product. This was not an inexpensive project so transparency and professionalism were of utmost importance to me. Go Green came through on all fronts. Definitely recommend.

Prompt, professional & easy to work with.

Alex was great! He was very knowledgeable about air conditioners and was patient enough to answer all my questions while we troubleshooted my AC system. I will definitely use them in the future.

The team at Go Green did a Home Buyers HVAC Inspection for me. They were thorough, showed me firsthand all the issues they found, and presented me with all the options, then made their recommendation. I appreciated their transparency and depth of knowledge. I am confident theyll show that same attention to detail when they perform the new installation.And they followed all COVID procedures--I felt very comfortable.

My technician Eddie was knowledgeable, friendly, completed the service quickly and answered my questions. I was satisfied with his professionalism and service.On the other hand, I was disappointed by the scheduling and follow through through customer service. I was told 11 am - 1 pm time window. When I didn’t hear anything I called Go Green and talked to their answering service who left a message for the office. I still didn’t know the status of Eddie’s arrival. Called back again and spoke to service and they explained that Eddie had called and was running late. This hadn’t been communicated to me. Eddie did arrive around 3:30 and did a good job. I would have appreciated a heads up from Go Green rather than having to follow up multiple times on my own. I had the same experience with receiving my receipt. Need to improve their customer service.

I recommend using Go Green and ask for Alex when you do. He was able to diagnose and repair my AC unit in under an hour. He was professional and locked up the house for when he left.I was impressed with this companys attitude and dedication to providing the best service possible. Sceptical at first, but You can believe the reviews and if your lucky you will get Alex on your Repair.Yet another awesome job by Alex from Go Green. He took care of a furnace repair on December 31st. Just in time to provide heat as a cold front blew in. Thank you Alex!

I left this same comment with YELP, and it deserves repeating with the Google audience.We developed a leak in our ductless AC and were concerned how to fix it or if it was systemic of a larger issue. Having dealt in the past with other recommended air-conditioning companies we had regrets.So, I googled for the best ductless repair in Austin. Several company names populated. I checked the ones with the most positive comments; realizing that one must always take reviews with a grain of salt. After careful research, I selected GO GREEN Heating and Cooling here in South Austin off Old Manchaca Road.My first impression when calling was the professionalism and courtesy of the office manager. When I called back to schedule an appointment and got their answering service [another plus], he called me right back and confirmed my appointment; listened to the issue. I asked if Alex could be sent out; he said yes.I asked for Alex because the positive reviews that Go Green received, included Alex in their praise.Well Alex showed up this morning and was professional from the word go; very patient, he knew what he was doing - fixed the issue. He gave solid advice on how to prevent future leaks. The ultimate reason for the leaks was that the drip tubing was blocked because of all the frying we do and not cleaning the filter. So folks listen up, if you do a lot of frying - clean that filter frequently.Bottom-line - to my neighbors in South Austin and Austin in general - if you need help with your air-conditioning problems - call GO GREEN Heating and Cooling and ask for Alex, if he is available. However, I am confident that this company has equally capable staffers, if Alex is not available.GO GREEN Heating and Cooling is an awesome company with awesome staffing. And theyve got one more happy customer for life. If you could see me, I am doing my happy dance - cause my air-conditioner is working thanks to Go Green and thats no blarney!

This business is all about customer service! Brent always made sure if I had any concerns he would take care of it and make sure the job was done with quality

Great company to work with, especially our service tech, Manny. He was very knowledgeable and explained everything about the AC we needed servicing in detail.I also really liked the text they sent out saying who was coming with a picture, so you know exactly what to expect. Manny even helped me understand how to install my smart thermostat that I’ve been been putting off for awhile. So friendly and professional!Highly recommend this company after such a great experience!

Very professional. Showed up quickly and didnt try to up sale me on any bogus claims. Diagnosed the problem quickly and fixed it just as fast. Will be calling them back in the future.

I called on Thursday afternoon with a thermostat/HVAC issue and was greeted with a friendly associate who apologized for not having anyone available for service the same-day. They were able to give me a two-hour window for the following day with their tech, Alex.Alex called and arrived well within the two-hour window and was able to quickly identify and solve our thermostat issue. He was able to explain things to us and ensured a quick and thorough fix. We had functional A/C again very quickly thanks to Alex. He was professional, friendly, and knowledgeable.

Had my ac go out over night. Had one of their technicians Alex come out the next morning and not only was he respectful, transparent, and informal. He also had it up and running in no time. He went over everything with me and gave me some options to choose the best route to take in fixing it. Will definitely use Go Green again and again for all my hvac needs. The company seems more than reasonable with pricing. And it’s hard to find a company like this. I’m surprised more people aren’t raving about them!

Go Green was fantastic! I needed a cleaning/maintenance and suspected something else. My call was answered immediately and appointment was made for the next day. Tech Mike was great -mask and distancing. He did his tuneup and suggested that I do a couple of repairs and explained why. Price was reasonable and I signed up for their value plan. Locally owned, responsive honest and professional.

We had a great experience using Go Green for the first time yesterday. I called in the morning because our AC was not cooling at night and they were able to get a technician to come take a look at it the same day. Mike, our technician, was very knowledgeable, helpful, and had our best interest in mind! He gave us advice on how he would handle our situation if it were his own AC and took the initiative to check on our warranty for us. He called the next morning to ask us how the AC worked overnight and let us know the details on our warranty. This family is happy to know they have found their forever HVAC company! We would love it even more if we could request Mike every time!

Go Green and Alex were awesome. They were very professional to begin with. I received a text message and email confirming the date and time of our appointment. Then when our technician was on the way, I again received a message informing us. We wanted service as soon as possible and Alex arrived earlier than the scheduled time. Before everything, he clearly explained to us what the problem could be. Then he checked our system, determined the problem and provided us an estimate for the solution (damper replacement). He kept us informed at every step. And the next day, our AC was fixed.We had been working to resolve this for more than a week with unsuccessful trials with 2 other companies. With Go Green, the whole problem wad fixed within 24 hours.On top of that, our technician came in wearing a face mask without us having to ask him. From now on, we will only use Go Green for all our AC needs.

Its Austin. There are a million HVAC companies out there. However, this smaller, eco-friendly business is the best weve found HANDS DOWN! If youre looking to compare prices or youre in a pinch - add them to your list. Im certain theyll be the one you select for your home.They are kind, knowledgeable, honest and really take care of you based on your specific needs. Go Green is the fourth service weve had to our home in 5 years. They always fix the issue and it comes in less expensive as well. Ive never felt swindled or upsold unless that is truly the best fit. They always meet our needs, flag issues, maintain our units perfectly and are a joy to have in our home. I just love them. Been recommending them since weve had them come for an estimate the first time. Totally different experience than other HVAC companies.

Not even 3 months after we purchased and installed a new system, the entire system stopped working in the middle of TEXAS SUMMER. We knew what the problem was so we called for some help and they charged us a ridiculous amount just to tell us what we already knew! They didnt even fix it! No consideration for the new system or for covid-19 hardships. Im so disappointed. I do not recommend this company.

My newer Air Conditioner went out on Father’s Day. I called the company that installed the unit and they couldn’t get me an appointment until the following day. If your AC goes out it’s usually on a weekend or a holiday, and it’s always in the middle of the Texas summer. I called Go Green and they came out, diagnosed the problem, and I was back and running before my house hit 80 degrees.The technician dropped what he was doing to help me and my family on our Father’s Day. I am grateful and impressed by the professional and expedited manner my issue was resolved. I would highly recommend this company to everyone for not only service, but installation and maintenance. Go green is now my new HVAC company for the life of my current unit and the next. Great Job you guys!

I am a real estate investor & I deal with many companies and contractors. This company is truly great. From scheduling to customer service they are just Awesome. Mike James came and checked an HVAC system in a condo I am buying and he was fantastic. He was able to find out the issue very quickly and pointing out stuff that I didn’t know. Those guys are amazing and I highly recommend them.

Alex saved the day! He showed up on time and was very professional. He explained what we needed and was very knowledgeable. Price was right on and had us up and running in no time. We will definitely be using Go Green for any future AC needs. Highly recommended.

KC and Alex arrived, practicing proper social distancing and related protocol. Both KC and Alex were professional, and very patiently answered my simple questions. I was also given advice about maintenance (no contract quotes, just good information). Most importantly, KC and Alex and fixed the problem, that was misdiagnosed by another vendor. During the process, KC and Alex used the units serial numbers to talk to inside support, and received thorough and accurate information about this unit. Conclusions: my unit is fixed, to my surpassed expectations, full satisfaction, and complete peace of mind. Was the price worth it? Oh yes. Without question.

We hired Go Green to replace the air ducts on our 50-year-old home and add insulation to the attic. We got quotes from 3 different companies, and theirs was NOT the cheapest, but we were struck by Brandons professionalism and felt confident they would get the job done RIGHT.They also handled the claims process with The City of Austin in order for us to get a rebate from the city for the energy efficient improvements we were doing. This saved us around $1,500.The men who came into our home to do the work were friendly and we felt safe leaving them there to do the work while we went elsewhere. They didnt do a perfect job, but they came back to correct the (minor) errors that were made.Finally, after all of the work was done, The City of Austin refused to give us our rebate until an upgrade was made to THE WATER HEATER CLOSET. This had nothing to do with the work we were having done, but COA is a bully like that. Go Green really impressed us by doing these updates FOR FREE in order for us to be able to qualify for the rebate we were due without an added expense. THIS speaks volumes about their integrity. Go Green did those updates the same day the city inspector told us the work was required, and our rebate was approved that day!Last thing...it has now been 2 weeks since the work was done, and there is a drastic difference in the comfort level in our home! Weve already had 90+ degree days here in Austin, and our home easily stayed at 72 degrees! Prior to this work being done, our A/C was constantly running on hot days and still couldnt cool below 80 degrees at the hottest days.THANK YOU, GO GREEN!

Great service each time. Had different guys come out each year to service and they have all been exceptional. Very thorough and gave a good estimate on replacing ac and duct work in old house.

Very impressed! The technician knew his stuff. He troubleshooted the whole thing like a pro, talking us through each bit of it so we understood it too, and had it figured out and fixed all within an hour. And then he did his due diligence to make sure everything else was in order and it was actually repaired. No up-selling or trying to get us to buy parts or expensive treatments we don’t really need. Made some suggestion for future but not in a pressure-you kind of way, more of a “I’m an expert and this is what I recommend” kind of way. Based on this experience I will definitely be going back to them for anything else I need and plan to get the maintenance plan as well.

Reliable and understanding. Called up with problem after hrs. Bryant called back and was kind enough to walk me through a simple fix. Because of my good experience over the phone I had them come out to run diagnostics on our unit to make sure it was functioning properly. KC and Jeremy were knowledgeable and professional. Addressed minor issue and helped with a key problem. It can be a headache finding a repair company that you can trust. I believe we’ve found one.

Go Green replaced the supply plenum on 3 units and reconfigured some existing equipment that had been incorrectly installed by another HVAC company. From my initial call asking for an estimate to job completion, my experience was excellent! Eddie M came out the day after I called to look at the system. He was professional, articulate and took the time to explain what needed to be done and how to fix it (including a hand drawn illustration of the issues). The pricing was fair and he gave me three options for the work. Hes also a really nice guy. I was happy that he was the one to actually do the work a few days later. He worked efficiently and neatly (he put down drop cloths to protect the floors from the front door to attic access on the second floor). I highly recommend and will absolutely call them again!

I contacted go green because they are located just a few steps away from my home and I will always try to support local business in my area. They didn’t disappoint. KC was extremely professional and explained everything very well. I’m extremely satisfied with the work provided. Thank you guys

Incredibly happy with the service here. My A/C stopped working all of a sudden last week and the entire system froze up. I called-in and Alex showed up within a few hours. I was happy that they were able to make it the same-day and were on-time with estimated arrival. Turned out my control board went out on my 21 year old Lennox system. It was too late in the day to get the necessary part so Alex was up the first thing the next morning to pick-up the control board needed for repair and was back out early that afternoon. I had A/C again! Alex set proper expectations given that my system was original to my 20 year old house. I’ll be calling them when it’s time to replace. It’s wishful thinking but I hope it’s a long time from now. Thanks Alex!

Called because my fairly new AC unit wasnt cooling. A Go Green technician was at my house within 2 hours. It turned out to be just a breaker affected by the storms a few nights ago. The system was fixed and cooling within 10 minutes and there was no charge! Absolutely first rate service!

Go Green owner was concerned with customer satisfaction. He asked his HVAC technician to return to perform a full system check and maintenance. Job well done!

Great service. Techs are always courteous and professional. They taken the time to explain the service they are providing.

Very professionally done. They texted all the details of the technician and got the A/C refill done within 2 hours from when I called. Very satisfied with them.

A/C was not cooling all of a sudden. We were so happy to be able to get Go Green to come out quickly! Our technician Alex was prompt and arrived within the timeframe promised. Alex was very professional, knowledgeable, and polite. He was able to identify the problem right away, and had our A/C running cold in no time. The costs were reasonable and we were very happy with the service we received. Thank you Alex and Go Green, we highly recommend them for your HVAC needs!LB

After dealing with other HVAC business, I am glad we made the choice to go with Go Green Heating and Cooling. Very nice, professional and knowledgeable. Definitely recommend them!

They break their backs to get you up and running. Ive been with them for five years. Very friendly, very professional, and candid. Ill stay with Go Green as long as I am in Austin and dont die from Covid-19.

I was incredibly grateful to Go Green and KC, my Technician for providing a prompt diagnosis and on-the-spot remediation suggestions. KC made sure to walk through my options with me to ensure I felt comfortable before discussing rates and next steps. Within an hour I had answers and conditioned air after weeks of humid misery - Thank you Go Green! Highly recommend!

My technician Bill came and diagnosed my AC problem. He ended up changing the capacitor and recharged refrigerant. I asked him about the capacitor and said that he didnt have the same one I had but he has a better one but costs $100+ more.Later I found out that the capacitor only costs $65 online, I felt like I am being cheated. Then realized that AC is a closed system so if I have a leak then I would need a refrigerant but my AC was up and running for 12 years and this is the first time it was serviced so I doubt I only lost a lbs of R410A refrigerant. I understand you have a business but please dont make us customers like stupid because eventually we will figure it out.So I believe I got cheated. Just be honest, we understand you have a business to run.

I called this morning at 630am and Alex came about 8am. Our capacitor was out and Alex had it fixed and working within 45min on 4th of July! Alex is one of the most professional AC techs I have ever met. He explained everything to me and did maintenance on our system as well. Go green gives fair prices also. I highly recommend this company and Alex is freaking awesome! A+ 5 star service. I look forward to Alex coming for our yearly maintenance. Thank you so much again for coming out on the 4th of July!

Today’s AC repair was prompt and professional. I appreciate the security of the advance text with the photo of my technician before his arrival. Frank B arrived early and explained his diagnosis before making a timely repair. So far so good. No one likes to pay for repairs but it sure is wonderful when your system is back online and cooling👍——I’ve been trying to help my sister with HVAC air quality issues in her 10+ year old home. After 3 companies failed to show up (surprising as they’re all well known) and extensive reading of Yelp reviews, I chose “Go Green”.The positive reviews were impressive but I chose them because of the way the owner, Brent Merchant, responded and handled the few customer complaints. I’ve found even the best vendors get it wrong sometimes and that’s when you know their true mettle. I also liked that Go Green is based in South Austin.We were lucky Eddie Montalvo was our service specialist. He called to let us know he was on his way; arrived on time in a clean uniform and immediately donned booties. All basic stuff but you’d be surprised how many companies don’t care to get the basics right.Eddie really listened to the issues and what we’d already tried. He did a thorough system check and videoed the attic setup on his phone so everything was documented. He presented several options with no hard sales pressure. Ultimately we decided to approach in stages. He returned for a 2nd visit to finish the upgrade (because that fit our schedule better)—same protocol: calling ahead, videoing, reviewing the work and leaving zero mess behind.When I need work on my own home, I plan to call Go Green and I will be asking for Eddie.

Had both of our 14+ yr old A/Cs replaced by Go Green in early Sept. We had several estimates done. All recommended similar updates in duct work, returns, condenser unit sizes, etc. But Go Green offered the best (by far) combination of cost, warranty, and financing. Plus their Advisor, Brandon, was the most responsive to our follow-up questions and any minor changes we wanted or concerns we had. The install crew did a great job getting everything installed in 2 days, making sure we always had at least 1 A/C working (that was a big deal during those 100+F days). Kudos to Go Green for doing a great job!

Long story short, Alex was awesome and Im highly impressed after he bailed my family out of the heat in late July.Our AC system stopped working Friday night after a big storm rolled through while we were out of the house. Anyone whos been without AC in Texas knows how big a problem this is. I looked around online for a service company that offered 24hr service (as it was about 7pm at the time) and GoGreen was one of the business that came up and they had great reviews so I gave them a call. The person who answered was helpful and got me in touch with their on-call tech.Alex was able to make it over in about 30 minutes and got right to work. He went way above and beyond. After working for a couple hours to troubleshoot the problem he get us back up and running that night. I cant say the bill was cheap but I do think their prices were fair, and I understand working on AC systems is something that can add up quickly (and unfortunately the storm had fried basically all of the electrical components in my AC)Again, I cant say enough good things about Alex. He was super helpful, thoughtful, concerned and patient. He was even kind enough to answer a few of my questions after everything was over and get us paperwork written up to make our Homeowners Insurance Claim. I hope I dont have a need for AC repair again any time soon, but if I do at least I know who Im going to call. Thanks again!

Very prompt, courteous and professional. I definitely recommend Go Green Heating and cooling to all. Thank you Bill and Alex for helping and resolving the issue we were experiencing.

I’ve been a customer for years and have been so impressed with GoGreen. The front office is super responsive and the techs have always been really professional. Today, Alex came out to install surge protectors on our system and he was exactly on time and super informative. Thank you!

We had a great experience! They were very responsive and professional. From diagnosis to replacement of our evaporator coil was less than a week. Will do business again

Showed up within 12 hours of my call (after hours) and Bill did the job right. Tested other aspects of the AC system and provided additional preventative suggestions. Very up front and honest service technicians.

I am extremely impressed with the level of care and attention I was provided by Eddie, one of Go Greens technicians. We are right in the middle of the Texas Shelter-in-Place ordinance, so I asked Go Green if I could speak with the technician over the phone to troubleshoot the issue before he made a visit. They connected me with Eddie, who took the time to immediately pull over and FaceTime with me. Eddie was awesome at walking me through the troubleshooting steps in a clear, understandable way. He was able to resolve my issue, but more importantly I could tell he genuinely cared about helping me as opposed to seeing my call as a nuisance. Thank you Eddie!!!

Great experience with Go Green. A/C unit went down and needed repairs ASAP. Contacted Go Green based on their reviews and was not disappointed. I contacted them late on a Sunday evening and they were able to get somebody out Monday afternoon. Tech was very thorough, patient, and professional. I feel like this was a situation I could have been taken advantage of in regards to repair recommendations, but he made it very clear what was necessary to get the unit up and running again while explaining additional maintenance, but not pushy at all on those items. Thanks!

Great customer service. The Technician Bill was professional and polite. Had my AC up and running within hours of calling.

I just had a consult with Eddie for a vent problem and he was so honest and forthcoming about what the issue was, what they could do to help --and what might make sense for our plans for the house, that he even mentioned a few options that we could do ourselves. I hugely appreciate his honesty and commitmment to helping us find the right level of work to do, even if it meant we might not do the work with him.

Great experience having Eddie Montalvo out to check on my system. Gave great advice and taught me a few things about HVAC systems I didn’t know. Always professional and considerate, I highly recommend this great company with great employees.

A hiccup with my 3-month old HVAC installation was taken care of quickly and courteously. I highly recommend the skilled team at Go Green. They seem to be all about keeping their customers happy and are willing to go the extra mile to make it happen.

I highly recommend Eddie their Sr. Tech who is professional, responsive to requests and understanding of our needs. This is my second home getting a replacement of system and maintenance contract. Love Go Green!

Alex came out to check out my AC unit that has been having issues. He was very professional and straight forward which I appreciated. I would definitely recommend Alex and Go Green!

Brent and his team are some truly amazing and hospitable people. I like the old-fashioned attitude of Brent coming to check on his work and his teams extremely professional demeanor. We had Brent come out initially for an old system that had a configuration issue and later used him to replace the 30 year old HVAC that died to more efficient American Standard model.I couldnt believe it but he was available to do the job the very next day despite the short notice. His workmanship and prices were all very fair and so far a few weeks into owning the system can say its much quieter and of course more efficient (6-8 Seer(?) to 16.5)If youre looking for replacement HVAC services definitely put out a call to Brent and his team. They have tools and services that evaluate your house and the fact that American Standard is a subsidiary of Trane gives you peace of mind that the unit will last a good clip longer than just the warranty has. Knock on wood that it might last as long as the last one!